Basecamp Software


 

Basecamp is a real-time communication tool that helps teams stay on the same page; it’s less for traditional project management tasks (e.g., resource planning and long-term scheduling). With to-do-lists, calendaring, due dates and file-sharing, Basecamp provides a way for teams to keep track of priorities and actionable items.

Since 2004, Basecamp has focused on developing a simple interface in which users can create projects, document progress and manage tasks. It is a web-based software, allowing users to sign in anywhere, any time, either through a web browser or through apps compatible with a large number of mobile devices.

Not specific to a single industry, Basecamp can be deployed by any organization that needs to manage a group, including nonprofits, startups and client service firms—and it can even be used by freelancers. Subscriptions are scalable, with tiers for varying amounts of storage and numbers of users.

 

Basecamp - Projects overview
 
  • Basecamp - Projects overview
    Projects overview
  • Basecamp - File sharing functionality
    File sharing functionality
  • Basecamp - To-do list for project
    To-do list for project
  • Basecamp - Apps for mobile devices
    Apps for mobile devices
  • Basecamp - Calendar view for projects and tasks
    Calendar view for projects and tasks
  • Basecamp - Assigned task
    Assigned task
Supported Operating System(s):
Web browser (OS agnostic)

7,723 Reviews of Basecamp

 

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Software Advice Reviews (275)
More Reviews (7,448)

Showing 1-20 of 275

Ron from Eco Interiors Ltd.
Specialty: Architecture
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Great project management and collaboration platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

- Very reasonably priced given the features it offers
- Can integrate with other applications/platforms
- Integrated messaging platform

Cons

- The interface is in dire need of an update. It's too easy to get lost in the interface and need to reload the entire platform to figure out where you were.
- There are several ways to communicate with users, and they all feel completely disconnected from one another.
- Basecamp needs to improve their reporting features.

Review Source
 
 

Kyrian from Vida Digital
Specialty: IT Services
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2018

December 2018

I love Basecamp!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Basecamp has a usable user interface and it comes with a reasonable monthly cost. It's really a great software.

Cons

Basecamp has a some limitations to its features and functionalities and also no integration to its service.

Review Source
 
 

Tanner from Spiff, Inc.
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Great for creative collaboration

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great software, they've done a great job. Highly recommended

Pros

It's easy to use and very easy to share across companies. We used Basecamp to work and collaborate with outside creative firms. Easy to work together on a project and it's great at allowing you to leave comments, give permissions, and navigate the project.

Cons

It almost seems too simple at times. I had a hard time figuring it out at first, but it's pretty easy to pick up.

Review Source
 
 

Kathleen from Beacon of Hope
Specialty: Healthcare
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Fantastic for Larger Companies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

User interface is very smooth and easy to understand, fantastic way to keep all projects organized and on track.

Cons

Monthly expense is a bit pricey for smaller companies, would be nice to have a slimmer version for companies that do not need the full robust version.

Review Source
 
 

Amelie from University of Alabama at Birmingham
Specialty: Education
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2018

November 2018

It is a very comfortable place to have the best performance

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Simple system that helps to create, edit and manage a project step by step keeping the team and the clients updated of the development of it. As well as putting the deadlines of a task or the extension of time. Improves communication by making it more feedback and makes work more efficient.

Pros

It contains multiple tools to manage a project in a very organized way through a very clean and attractive interface, thus facilitating the information to the work team in a simple way. I also like the idea of ​​a message section to communicate among the work team and be able to make some kind of consultation or provide new ideas for a new project. It is also very easy to include the client and select tasks for a team within a project.

Cons

Manage many tasks in mobile devices difficult, should make a redesign for more convenience in monitoring the project. It is difficult to find past information such as the discussions but despite these bad points of view, Basecmap still complies with what is required within the organization.

Review Source
 
 

Rebecca from Howle Law Firm
Specialty: Legal
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

I enjoyed this product very much

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I loved the original version of Basecamp. The newest version is good too. Easy to use, easy to set up and easy to implement in an office setting.

Cons

I do find the newest version a little messier than the original but still a great program. We did discontinue using it because it is VERY expensive.

Review Source
 
 

Viel Patricia from Kalibrr
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

How do you manage your tasks?

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great tool!

Pros

We manage our tasks using BaseCamp. Collaboration and file sharing is very easy with this app. It also has a mobile app version which also works perfect!

Cons

Can I say it's perfect? well, at least for me, it is! It helped be organize my stuff and I feel more comfortable with managing each project that I handle.

Review Source
 
 

Grace from Supportware ph
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Manage it with BaseCamp

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We manage our campaigns with BaseCamp

Pros

I must say this is one of the best project management tools. It gives me the feel that we're working as a team to accomplish the same goal.

Cons

There's no single con for me. It is my number one app as it helps me prioritize tasks and also assign some to my teammates.

Review Source
 
 

Andrew from North River Marketing
Specialty: Advertising & PR
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

My Daily Experience with Basecamp

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I leverage Basecamp everyday for internal and client communications. I love the simplicity of Basecamp, as well as the efficiencies it provides.

Cons

I would love to see email integration! I realize that a tool like this is designed to declutter you inbox, but sometimes I wish I could forward email messages into Basecamp to start project chains.

Review Source
 
 

Giamarie from Sprout Solutions
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Basecamp is a must-have tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very efficient for project management.

Pros

It is a very interactive project management tool. I like it that I can assign tasks to my team and track them for completion.

Cons

The mobile version needs improvement. Some features and function on the web version are not available on the mobile app.

Review Source
 
 

Santanu from MSSV, Assam
Specialty: Education
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2018

November 2018

Very nice and important product

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Basecamp is very easy to use and great features regarding project management and lots of options for customization.

Cons

The software has no cons and I advise all to use the product. Just non technical person needs some training.

Review Source
 
 

Scott from Highpoint Church
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Great for collaboration

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Having one central spot where you can have all your files, tasks, and ideas organized yet shared with a full team. Having multiple projects synced across the same platform. Assignable tasks.

Cons

Can be a little clunky at the start. Took a little bit to get used to. We actually moved on because of the cost to operate.

Review Source
 
 

Sean from Holiday Inn Express
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2018

November 2018

Great way to organize a group!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It's been a long time since I've used this software, but for the project I used it on, I know it was a key factor in our success. We had a project that encompassed a great deal of work involving more than 50 people who had varying work schedules, and Basecamp helped us all stay informed.

Cons

I don't remember any cons to speak of, it was a great tool and I'm thrilled we had it. Staying connected is a great thing.

Review Source
 
 

Janice from Aelogica
Specialty: IT Services
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2018

October 2018

Basecamp boosted our teamwork

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Basecamp is a great collaboration tool for project management with lots of features for productive and effective teamwork.

Pros

I like how easy it is to keep track of projects and update it with documents, ideas and comments from the team.

Cons

It's not very clean and tends to get unwieldy sometimes. It could use a modern and nice interface design.

Review Source
 
 

Marc lorenz from Tanduay Distillers Inc
Specialty: Food & Beverage
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

Basecamp is the best!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This software is very helful, and hope to have updates in applications so it will become more useful

Pros

So many features to use this software, can use chat and share your files online, also can help you assigned task to your teams

Cons

I'm a bit annoyed with the application in mobile phones, it's not working. It's easy and convenient to use in computer

Review Source
 
 

Fraser from Ideagen PLC
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

Good for a basic user, but lacks some vital features

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

- I use it for developing task lists, sharing files, and managing various projects. It gets the job done

Cons

- the user experience is not as smooth and streamlined as I would like and the general interface is too convoluted
- lack of key functionality such as customisation and in-app communication

Review Source
 
 

Marlon from PSG Global Solutions
Specialty: Other
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

Easiest Project Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

So far, I have never seen any downside when using the application. It can be improve but definitely a competitive project management tool.

Pros

Everything is integrated in one software. You can track all progress of you project and assign tasks. You can also upload files for everyone to see.

Cons

It gets confusing where to navigate at first use. I get lost when uploading a type of file. BUt if you use it everyday, you'll get the hang of it.

Review Source
 
 

Pratibha from Zoosk
Specialty: Telecommunications
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Great way to keep everything organized

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It was a super easy to use tool that I introduced to my team to keep track of our solo and shared projects. I love that you can add comments/files to discussion boards on each project, attach documents to projects and easily get updates on each project. The layout in tiles is easy for me to understand and quickly manage.

Cons

Was not able to give a coworker outside our team full access to see the details of one project. Also, when one member of our team left the company, it was more difficult that it should be to transfer ownership of the account.

Review Source
 
 

Erik from MSI-ECS
Specialty: IT Services
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

Amazing software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This software can also use in mobile phones, its very easy to use and the support team is really accomodating

Cons

I haven't experience any problem with this, hoping for the next update and continue using this software

Review Source
 
 

Nova from MSI-ECS
Specialty: IT Services
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

A very collaborate tool, a very helpful software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This software is really a time saving. Nice Basecamp! Thumbs up

Pros

Basecamp is one of the most simpe and easy to use software, it allows you to keep all your data need, its easy to find files unlike to other software that needs to step by step searching your files

Cons

Sometimes if you will download more images it becomes slowly.. also sometime it's lag, other than that i dont have encountered any problem in bascamp

Review Source
 
 
 
Showing 1-20 of 7,448

Roxanne from Younique Products
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2018

December 2018

Great for Teams

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that I can plan and send everything at once to my team! We schedule weekly meetings, send pics, and can do it together

Cons

I don’t have any complaints using this software

Review Source: Capterra
 

Chelsea from Relic Agency
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Functional project management tool

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Being able to organize files under the projects has been a great feature for us, and it saves a lot of time when the alternative is trying to hunt down files in another program. I think the timeline feature has gotten the most use, though, as it's so simple and useful to see what's going on at a glance.

Cons

The UI needs some tuning, as it's easy to get lost in it. I often find myself backing out of the program completely just to navigate where I need to go

Review Source: Capterra
 

Rogger from SoftwareONE
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

Lacking support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Overall, the interface of the software was very clean and easy to be managed.

Cons

The support is a low point of this software. The time I needed to use it it was not fast, and also we don't get a 24/7 support.

Review Source: Capterra
 


December 2018

December 2018

Online project management at it's best

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Basecamp gives you the best of both worlds, easy to learn but with lots of extensibilty for bigger projects.

Cons

I've only ever seen this used well as a "birds eye view" type of project (company, really) management. Expect your smaller teams to use Asana or something on the side.

Review Source: Capterra
 

Jill from ColeBreit Engineering
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Easy to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Once you sign in, it's very easy to use. Projects are separate links, so it's easy to find your way to the one you want to follow.

Pros

Nice way to see project progress between our company and designer. The email notifications when there are updates is really nice.

Cons

No cons at this time. I found the software very easy to use.

Review Source: Capterra
 

Marshall from Western Oregon University
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2018

December 2018

Base level user thinks it's a good product, but there are other options.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Unless you really need all the features, there are "as good" free options with better cross platform support.

Pros

Good way to communicate with wide ranging group.

Cons

Free options like google groups encompass 80% of core functionality at no cost.

Review Source: Capterra
 

David from Pacific Christian School
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

It worked, but not the right solution for us

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We started with Basecamp based on a recommendation from a IT consultant. It worked okay at first, but as we grew, it just wasn't the right fit for our organization.

Pros

- posting docs was easy
- mobile app allowed for remote use

Cons

- not very user friendly
- overall presentation of files was not obviously clear for those users with multiple projects
- NFP pricing was higher than competition

Review Source: Capterra
 

rebecca from VCU HEALTH
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2018

December 2018

Basecamp

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

This software makes it easy for our team to communicate and work on projects together. I'd definitely recommend it.

Cons

Takes a while to learn, but after you get the hang of it, it's a breeze.

Review Source: Capterra
 

Samer from Samer Photography + Motion (SAMER INC)
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Absolutely Love for Productivity

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Super easy to use and for the team to collaborate. Changed the way I work with my team

Cons

Honestly, there is not too much I dislike about this.

Review Source: Capterra
 


December 2018

December 2018

Great and helps stay on task !

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I really liked the fact that I am reminded when a task is not completed and needed to be .

Cons

At this moment I had no issues using basecamp.

Review Source: Capterra
 


December 2018

December 2018

Awesome Software for Teams

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This works great for tracking team projects without having to micromanage individuals. I use this daily to look at how far along my teammates are while developing software. Tracking progress is key for our compensation structure and my team would be lost without having this.

Cons

Limited details can be added to each item. Updating projects with new items can be overwhelming when you get a lot of notifications, but with a little reading you can find out how to change your profile settings.

Review Source: Capterra
 

Laura from Browsbylulu
Number of employees: 1 employee Employees number: 1 employee

December 2018

December 2018

Everything all in one place

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It combines everything you need to run a business into one software

Cons

I found it a little hard to adjust to this software from using different ones in the past, wasn’t a fan of the layout at first (but that’s just personal preference)

Review Source: Capterra
 

Julia from https://www.sportlife.ua
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2018

December 2018

Good tool with excellent chat

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software is great for project management as well as for collaborating on them. Basecamp has an elegantly implemented chat function, thanks to which I feel comfortable communicating with colleagues.

Cons

It took me a lot of time to figure out the Basecamp navigation. Rare updates, as well as not enough easy to use bulletin board.

Review Source: Capterra
 


December 2018

December 2018

Great to look at

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love the flow, the prettiness of the platform, it's really enjoyable to be in it

Cons

Not as complex as some others, it's very pretty but missing timetables and some other features

Review Source: Capterra
 


December 2018

December 2018

Basecamp: organization of projects at your fingertips

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The possibility of establishing discussion forums is one of the best points in favor of the application. It allows communication between team members to be organized and effective.

Cons

The amount of e-mails you receive. No integration with other applications.

Review Source: Capterra
 

tomer from Naturalhealthbag
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

it's okay I moved to another service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

easy to use and you can have multiple users, very fast too so everthing is productive

Cons

the complexity and because of that I moved to Asana

Review Source: Capterra
 


December 2018

December 2018

Must use tool for project management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's a great tool for social media content planning, especially when creating images and video. I'm able to give my team feedback in real time and the comment thread is great.

Pros

I love how easy it is to integrate users in multiple departments. This tool is great for cross-functional projects and super easy to use, especially if some team members aren't technologically savvy. The price is also low cost, with unlimited members.

Cons

Sometimes it does crash and have outages.

Review Source: Capterra
 

Sophia from University
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Basecamp Review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

This software is very easy to use. It is easy to access content within Basecamp from one computer to another. Along with that, from a user standpoint, it is appealing and aesthetically appealing.

Cons

There is one thing in particular that I do not prefer about Basecamp, and that is that sometimes it takes multiple clicks in order to find the content that I am looking for.

Review Source: Capterra
 

Sheethal from Snapdeal
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2018

December 2018

Awesome Website

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

One of the best tool for tracking design projects end to end.

Cons

Tagging in projects is needed for easy search.

Review Source: Capterra
 

Alix Natalia from Consware S.A.S
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Is really friendly for the user experience, predictable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Communication with the team, documentation management, organization.

Pros

Usability
Responsive
Friendly
Fast response

Cons

Needs integrate to another’s business softwares

Review Source: Capterra