We struggle to keep track of our resources and couldn't measure capacity or utilisation but since we started using e resource scheduler we know at all times where our resources are allocated what is the capacity, what is the utilization and are able to take proper decisions that improves our organizations bottom-line.

ease of use and functionality

no invoicing module

eRS has provided most of the functionality that we need and backup copies of the database are posted on an FTP site which can be used to query the database directly in instances where the front-end tool doesn't provide the information that is needed. Enbraun has been willing to assess the functionality of the tool and to include additional or change current functionality when asked. The Customer Support rep has been very responsive when help is needed, and the support team is quick to resolve issues. When initially logging into the system, it is slow to connect to the server, but once in, it works fine. The system is easy to install and pretty intuitive to use.

It is stable. It is rare that the system is unavailable. Also, it is intuitive for most end-users.

It is slow when initially logging into the system. Also, it would be nice if the timeout could be set differently for admins vs. other end-users.

The visual display is very helpful. Clear and easy to see gaps. The ability to export data allows us to present information in ways that suit our needs.

I find that in some areas there are too many clicks required for simple tasks eg copying and pasting an entry. Adding a default option in admin would alleviate this. A little more flexibility in fields included in the exports would remove additional effort required to manipulate data for presentation.

Allocation of resources and optimizing their use. Forecasting the resource required and avoiding last minute surprise.

Scheduling of resources for multiple projects and at different locations. The resource loading can be viewed at a glance and action can be taken. During tendering also the cost can be forecast and same could be used while in execution. Based on the requirement the resource could be shuffled and adjusted.

Linking to a schedule made in premavira or other gnat chart against the activity. It would be more useful for construction project if such feature is made available.

The user interface is organized and simple to use and it solves most of our staffing needs. The application is simple enough to train end users, quickly and efficiently.

It doesn't integrate with Salesforce.com which is problematic for the Company field. We need to be able to access our full client list.