Pilla

RATING:

3.9

(12)

About Pilla

Designed for businesses of all sizes, Pilla is a cloud-based task management solution that helps assign tasks, set deadline reminders, build checklists, and more on a unified platform. The tool offers various features, such as hygiene checks, inventory management, and employee scheduling. Pilla lets hospitality managers plan shifts for teams, record maintenance activities, upload documents, store inspection files, and more. The software enables teams to test various equipment on a monthly basis, such as fire alarms and emergency lights.

Pilla Pricing

Pilla offers a free plan after which the pricing starts from £7 per month/per employee.

Starting price: 

£5.00 per month

Free trial: 

Available

Free version: 

Not Available

Pilla view shifts

Pilla Reviews

Overall Rating

3.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for Pilla

1 - 5 of 12 Reviews

Ian

Food & Beverages, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed April 2024

Pilla Review

Superb system. Easy to schedule staff rotas and edit. Improved our staff communication of shifts tenfold

PROS

Instant notifications for teams and clarity of shifts

CONS

Nothing stands out. Think the videos are crucial

Vendor Response

Thanks for your review Ian, we're so happy Pilla has improved your working.

Replied April 2024

Sean

Hospitality, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Panoramic 34

Very good and the PILLA team are very easy to work with. They also very much welcome feedback

PROS

Customer service. Straight forward. Issues quickly resolved.

CONS

Regular changes although these ultimately are beneficial.

Reasons for switching to Pilla

Primarily because PILLA is a local company

Vendor Response

We're so happy you like to work with us! Our customer service is really important to us so we're happy you notice how hard we try.

Replied April 2024

Sandra

Hospitality, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed May 2023

Good solution for new small businesses

So far my experience with Pilla is positive. My business will continue to use the platform for HR, performance and safety management.

PROS

I like that Pilla integrates all the features that I need as a business owner, but woudl have to buy separate products for. It makes it super easy to find and enrol new talent.

CONS

As a new platform I think there's still room for improvement. There's no native app, my staff has had a few issues logging in, checklists aren't as intuitive to use as I thought they would be. Having said that, [sensitive content hidden] is super responsive and I trust that all of this will improve quickly.

Reason for choosing Pilla

Recommended by my business advisor.

Vendor Response

Thanks for the review Sandra. Taken your comments onboard and we've spoken with your manager to resolve any issues

Replied May 2023

Alexandra

Food & Beverages, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Pilla is easy and simple to use

We used to use Pilla book but the App is much easier and takes up less room! It sends reminders and I can do it on my phone if the work iPad is busy.

PROS

It’s really easy to use, easy to edit, effective and really easy to implement for others.

CONS

Nothing- it does exactly what it’s supposed to

Reason for choosing Pilla

Liam is a great host and really easy to get hold of if you need help. Pilla is really simple, looks good, easy to use and that’s all I want when asking staff to complete it daily

Vendor Response

Thanks so much for your review, we're really happy you find Pilla so easy to use, that's the goal.

Replied April 2024

Grady

Hospitality, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

Easy to Use and a hub for everything

PROS

It's task function, maintenance schedule, notifications to relevant parties

CONS

Integrations with other platforms, lack of reporting and data storage

Reason for choosing Pilla

Ease of use and unified system for everything hospitality

Vendor Response

Thanks for taking the time to provide feedback Grady. We'll look into your suggestions.

Replied June 2023