About Pivotal Tracker

Pivotal Tracker from Pivotal is a cloud-based agile project management solution designed to facilitate collaboration between teams and monitor progress throughout the entire project lifecycle. The solution allows team members involved in a project to list down actionable items, assign activities, prioritize tasks, and set deadlines.

Pivotal Tracker automatically calculates the estimated time required to complete a single task or the entire project based on the past efficiency of the team. This allows managers to have fine delivery estimates for all projects that can be configured based on real-time circumstances and workforce availability. The solution offers a guided iteration-planning tool that helps users to prioritize project activities and break down tas...


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Supported Operating System(s):

Web browser (OS agnostic)

109 Reviews of Pivotal Tracker

Average User Ratings

Overall

4.32 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(51)

51

4 stars

(43)

43

3 stars

(11)

11

2 stars

(2)

2

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 109 results

March 2020

Tigran from Information Technology and Services

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Pivotal Tracker Review

Overall this the best software for little teams and for startups to start flow from scratch.

Pros

Pivotal is one the simplest agile management tool I've used. The flow is simple there, Icebox , current iteration and done. and also states are simple started, finished, delivered and accepted. unlike Jira this more simple to use and has very humble UX for users. It has all major integration with github, slack so it's the best option for little projects and startups for managing software flow.

Cons

Using this already 4 years I could mention a little cons that I've remember. One of them that when you do update on story description it does not emit any notification, you should tag someone under comment section that description is updated please take a look ore something. Another thing the mobile app on old IOS version working very slow and sometimes crashes.

November 2018

Alexis from VerticalChange

Verified Reviewer

Company Size: 2-10 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

November 2018

Nice-looking app to help keep agile teams organized

Our team is able to stay on track with work in a sprint and spend less time chatting on Slack about story progress, and do all the communication within PivotalTracker. Overall, this has kept our team organized and accountable.

Pros

It has a really easy-to-use, friendly design that makes it simple to track progress of stories, keep things organized in projects and move items around when priorities shift. Stories provide a level of detail that helps keep teams aware of progress. They recently introduced customizable story templates, which have been great for making sure our bug tickets have the level of detail we expect on our team. I would highly recommend Pivotal Tracker for agile teams looking to keep organized.

Cons

I wish there was more customization in the app. Some of the stages of a story don't particularly fit within our team's workflow, and the agile approach of velocity and estimates don't currently apply to us, but seem to still determine where our stories fit in a sprint. It would also be nice if the app brought more of a product management approach into it's design - currently, our list just ends up looking like a large parking lot of features, and we end up doing a lot of dragging and dropping to put things in order. It would be great to show that these things are tied to particular product goals.

February 2016

Lindsey from LeaseLabs

Industry: Marketing and Advertising

Time Used: More than 2 years


Ease-of-use

3.0

Functionality

4.0

February 2016

Easy to Use for Small and Large Scale Projects!

Pros

Pivotal Tracker is very easy to use, but you are able to get granular with projects if you need to. Basically, it works for small scale and large scale projects. The software is very organized which contributes to its ease of use. If you manage or create multiple projects with the same structure, team members, or stories, you are easily able to create a template that can be uploaded each time you create a new project. This greatly reduces the time it takes to setup projects within the software if your company manages a high volume of similar projects. The best aspect of the software is you are able to give point values to stories so you can track project velocity and estimate time until completion.

Cons

If you work on multiple projects at once, it can be difficult to view all stories you own across all projects. You will have to manual setup a multi-project workspace in order to see all stories that you own. If a new project gets created, you must manually add it to the workspace. This is the products biggest downfall in my opinion.

March 2020

Connie from AE

Company Size: 51-200 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

March 2020

Pivotal Tracker

This product saves time by allowing each person to be able to have a place to track work; and allows management to track work by department or application. It is a great product.

Pros

Pivotal allows us to create a story for a specific Fresh Desk ticket or just a stand alone story for specific projects, tasks, issues. You can add tasks for each pivotal story and check them off as completed. This helps our management be able to check on a particular story/ticket if a customer inquires about the status. We have several story boards for different parts of the company and individuals are added to each of the story boards that they need to be on. This departmentalizes stories so everyone doesn't have to wade thru stories to see what they may need to take on. This has been a great way to manage tasks of everyone instead of each person trying to keep up by using notes on things they are working on. It saves a lot of time.

Cons

I really don't have anything negative to say. If we run across an issue or need a new feature or similar, they have been very responsive to meet our needs.

January 2018

Ashish from Metacube Software Pvt Ltd

Verified Reviewer

Company Size: 201-500 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2018

Very simple and easy to understand project management tool

Pros

Pivotal tracker is very lightweight project management tool with easy to understand user interface and contains most of all types of feature of advanced project management tool. We are using pivotal tracker in one of our recruitment management software to track the progress of software. We have been using this software for more than 3 years now buy so far It is free of cost as we are using public project that is free of cost. It provides all basic feature of agile process like releases , epic, stories and issue tracking. Best thing is it can be managed on a single page.

Cons

Pivotal tracker doesn't support estimation of tasks in hours as supported by JIRA .Pivotal Tracker doesn't provide more formal method of agile process like sub-task estimation, sub-task life cycle, test case creation, work log, sub-task assignment, complex reports, custom task lifecyele. Pivotal tracker has a poor pricing structure and only be used in agile projects. Mobile app need improvement.