About Quick Base

Quick Base is an application development platform that enables people to build business applications without coding. The platform is cloud-based and accessible on any browser or mobile device.

Users can build apps on Quick Base by selecting a template, uploading an existing spreadsheet or starting from scratch and building out tables, forms and records with point-and-click actions. Users can create automated workflows and “triggers” that add or update data on any Quick Base app based on actions that happen elsewhere.

Quick Base offers integrations with several other cloud solutions, including Salesforce, NetSuite, Gmail and Box via pre-built app connectors. Security and governance features include granular roles and permissions, enterprise...


Read More

Supported Operating System(s):

Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

203 Reviews of Quick Base

Average User Ratings

Overall

4.50 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(113)

113

4 stars

(73)

73

3 stars

(14)

14

2 stars

(3)

3

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 203 results

February 2016

George

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

February 2016

Quickbase: the the missing link between applications and and business owners

I have used Quickbase for about 2 years now, and I have needed to create the application for my company from scratch. After having dabbled with the likes of designing a SQL or Access database, to creating a seemingly easier FileMaker application, Quickbase ended up winning those, hands down. From a UI/UX perspective, Quickbase is a very intuitive products. You will immediately notice the attention to detail in designing this product the very first time you run into an error in a formula, or any design element. All feedback from the application is so detailed to the point where it practically resolves the issue for you. No other application has ever done that for me. Furthermore, it allows even a non-technical user create fairly complex applications that are far from achievable using a normal database product. Even if you are looking to create certain more advanced functionality in Quickbase, for instance, interacting with other applications via the API, you have native connectors within Quickbase which is constantly growing, and you can use applications like Zapier to further than integration without requiring any programming knowledge. I can write about the benefits of this application for pages, but, I will just say that, if you are drowning in Excel sheets to run your business, and have no way to link your data in an elegant way, do yourself a favor, and check out Quickbase for this purpose.

Pros

- Easy of use (Great UI/UX) - Flexible Interface - Scalable - Supports a full API for integration to virtually any other application - Allows for scaling to a multi-user application, allowing for complex workflows to match business process. - It's a mature product, which means that you would hard pressed to ask a question that hasn't already been answered by one of the Quickbase geniuses in the community forums. - The community support is fantastic, and their support is very quick and efficient.

Cons

- Reports are not easily formattable. So, if you want to send out reports to your clients, or internally within the company, you would have to resort to 3rd party tools to allow for such functionality. I'm hoping that Quickbase will work on this particular aspect of their reporting in future releases.

Response from QuickBase

Replied February 2016

Thanks for the fantastic review, George! Glad to hear QuickBase is working for you and your organization. We are always working to enhance QuickBase -- including updating our reporting options -- so please stay tuned for great new features in the future!

May 2019

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Functionality

3.0

May 2019

Good concept but could be improved

Its a good service but i think theres a lot to improve. I see companies switching to more systems/software that integrate quickbase and service now into one easier to use application.

Pros

Once you got the hang of it it was easy to use. Its great to be able to set timelines to each project and being able to implement templates helps make the process quicker.

Cons

This software lacks a lot of features that should be integrated and contacting support can be a pain. This software would be ideal if it intertwines more aspects that would allow users to send information to others and let other users access features and timeframes. We had to print out each form and attach them which was very old school and time consuming.

Response from Intuit

Replied May 2019

Hi there, and thanks for reaching out with your comments. I'd love to hear more from you about suggestions you may have for our product can be enhanced to meet your needs. Your unique perspective means a lot, as the developers default to your suggestions when drumming up near enhancements. It would be my pleasure to pass your input along to them directly, so could you send me an email when you get a chance? Please include details about what specific features would expand your workflow. Screenshots are also encouraged, and my inbox is open (QBCares@Intuit.com). I'll keep an eye out for your message in the meantime. Delighted QuickBooks has helped simplify the tracking of your business spending, by the way. Talk to you soon! Grant, The QuickBooks Team

February 2020

Cheri from Medical Resources Inc

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Great Softwear

We used the software to create a service scheduling application, and a billing application for a home medical equipment company. This application allows us to assign tasks and designate steps in the completion of the task prior to it being marked complete. It also keeps a record of all completed tasks and any associated tasks

Pros

This software was easy for out IT department to shape into exactly the application we needed. It is simple to use and offers a variety of reports.

Cons

I wish it had a history check feature so we could see who edited a entry, when it was done, and what was changed.

November 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

A Lot of Functionality and Options when Building on top of QB

Has truly been excellent the majority of the time. Minor hiccups, like anything, along the way, but now we have a good plethora of applications and functionalities spread across a growing company and QB has adapted well and increased their response time with any issues identified. It has been a while since any sort of major incident has come up.

Pros

The flexibility, ability to query reports on demand, employee tracking, internal applications that are able to be built off QB, along with many other internal applications. Able to easily code alerting to employees based on alerts, allow them to manage assignments and tasks, keep track of their projects and schedule, and ultimately save our company money.

Cons

Reliability on services is sometimes difficult. If something breaks, you will need to understand what is broken and alert Quickbase. There is only so much you can troubleshoot before waiting on QB.

May 2015

Brad

Industry: Facilities Services

Time Used: Free Trial

Review Source: GetApp


May 2015

Customer service below par.

Quickbase does not offer a phone number for customer service and sometimes take days to respond to e-mails. I often seem to know more about the program than the service representative I get - my boss says if I stay on the phone long enough with Quickbase I will figure a way around the problem while they tell me all the reasons something can't be done. I have found you can't respond to the surveys they send honestly if you want any help next time. The rep will scold you about how it negatively impacts their career and will likely not pick your email next time which means you wait that much longer before you get help next time. The reps like to call after office hours so they can show they attempted to respond quickly but you get no real help. The table-to-table relationships are so convoluted you will need a half-dozen fields and a weird relationship table to get information from one table to another, and then it won't arrive the way you want: It may be a drop-down that you have to click on four different fields to get the info from the other table. Ever need a simple number generator (x+1) for invoice numbers, job numbers, etc? Go somewhere else or hire someone to build you one (Excel users will cry). You get the response: we are working on that. Bottom Line: when developing a management program you will have time-sensitive issues that will make you wish for something better.

Pros

Cloud-based program.

Cons

Convoluted, poor customer service, slow loading tables.

Response from QuickBase

Replied June 2015

Hi Brad - Thank you for sharing your feedback. We do pay close attention to what our customers say about us, and are always looking for opportunities to improve. I'm sorry to hear you've had a negative experience with our Customer Care team. We set a high bar for delivering world-class customer service, and take your feedback seriously. We have also been hard at work solving some of the product challenges you mentioned. This week we announced QuickBase Sync, a built-in feature that makes connecting QuickBase tables and getting the right data in the right format easier than ever. Many companies are also using Sync to import invoice numbers directly from their accounting platforms (QuickBooks Online, Intacct, or NetSuite, for example), which may help solve the formula challenge you mentioned. Please feel free to follow up with me directly at melanie_porter@intuit.com. I am happy to continue working with you to ensure you're as successful as possible. Mel Porter Customer Care Leader Intuit QuickBase