Scoop Solar
About Scoop Solar
Scoop Solar Pricing
Starting price:
$695.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Scoop Solar
1 - 5 of 15 Reviews
Alanna
Renewables & Environment, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2024
Scoop for our business
Very positive overall experience. The team has been excellent - getting all our questions answered promptly and thoroughly and listening to our feedback.
PROSWe like how easy it is to customize without needed a technical consultant every step of the way. It's very strong for project management and keeping office + field teams connected.
CONSThe calendar. Only being able to schedule one event per Scoop is incredibly limiting for our company and we've had to revert to Google Cal. There's also some simple fixes that would go a long way, like "display all/hide all" options.
Reasons for switching to Scoop Solar
Most project management softwares cannot be used by our field installers. They're also way more expensive and difficult to customize.
Fletcher
Renewables & Environment, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Field Service Reporting Freedom
The software is exquisitely designed, very user friendly and flows with what my expectations should be for reporting and their team has been very hands on with bringing my team up to speed on how to best build out and use the platform. Thank you Scoop!!
PROSI really like the ability to build out the content as i see fit and tailor it per client application
CONSintegration for all in one type platform (Scheduling/Dispatch/Reporting/Billing).
Reason for choosing Scoop Solar
Scoops Reporting platform is better for our field service application
Reasons for switching to Scoop Solar
Mobiworks team made a lot of promises but did not deliver. Very disappointing.
Katharine
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed April 2024
Over promise and Under Deliver
Abysmal. We keep having to put bandages on thins to make them work,. Can't get the staff to effectively provide assistance.
PROSIt was to provide with an alternative to following job progress versus an Excel spreadsheet. It has not been able to provide this to us yet.
CONSLots of issues. Computer glitches and bugs make getting the information to everyone that needs to have it impossible. although we paid for training, the only training we ended up getting was training videos. Several appointment with Scoop staff for additional training was missed by Scoop personnel. Unable to get a single picture of the job status. We are spending a lot of money to not get what we had prior to Scoop.
Reasons for switching to Scoop Solar
We were told it would be easier and better. But it has not been able to do either.
ALEXANDRA
Renewables & Environment, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2024
scoop review
Customer service is exceptional, you have a designated rep who is there EVERY step of the way and to answer any and all questions. 10/10 for our solar installation company.
CONSsoftware is a bit complicated / complex
Jason
Construction, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
All in One - everything in one place
When we first engaged with Scoop’s customer success team to learn more about the platform, they had a really good understanding of solar operations. They know what it takes from start to finish. There's a lot of things behind the scenes that people don't think about but Scoop seemed to have everything really dialed in for solar projects. So that was really enticing to us. The training that we've received as a company has been wonderful. The customer success team at Scoop is always available and you could tell they want you to succeed.
PROSAt a bird's eye view we can see how many projects we have in a site survey phase, how many projects we have in the design and permitting phase and how many projects are currently being installed where we're on site working. Scoop has everything in one place where you can have access to a lot of information where you're just a click or 2 away. We've used many tools over the years and it was always a problem having to log in to different platforms when you're searching for information. Scoop allows us to have everything in one place and you don't have to open 10 different windows and worry about all these different logins. It's just really organized.
CONSNothing comes to mind. It's been a great experience so far.
Reason for choosing Scoop Solar
It's always been hard to find the right platform to manage these projects because we're not doing just solar. We're doing roofing, batteries, smart homes, gutters - so there's just a lot more that goes into finding that platform that you can encompass everything and feel comfortable managing each project. So in regards to shopping for other project management tools, it really came down to being able to manage all the different types of projects that we have. We would check out platforms that were specifically for solar or specifically for roofing and it would get us like 50% of what we needed to manage for our business. After we reviewed Scoop, we just felt really comfortable with being able to plug in roofing, gutters and batteries. I almost feel like Scoop is a project management tool for any business. You can customize it however you want.
Vendor Response
Thank you for your glowing review, Jason! We've enjoyed working with you and your team on getting Scoop's software set up for all the different projects that you do. Our team looks forward to supporting your team and preparing for the next growth phase.
Replied August 2021