Zeda.io

RATING:

4.0

(7)
Overview

About Zeda.io

Designed for B2B & SaaS businesses, Zeda.io helps you discover customer problems to solve and guide your next build decisions with AI. Zeda.io goes beyond typical feedback management by showing how customer feedback directly affects your bottom line. With automated feedback collection, AI-driven insights, and revenue-focused roadmaps, it's the ultimate tool for proactive product managers. With Zeda.io, you can - - Collect & centralize Voice of Customer from multiple channels - Get AI-powered actionable product insights on centralized VoC - Build revenue-focused roadmaps and close feedback loops automatically Try out Zeda.io and and harness every user voice for unparalleled product success.

Zeda.io Pricing

Starting price: 

$4,999.00 per year

Free trial: 

Available

Free version: 

Not Available

Feedback Centralization
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Zeda.io Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

4

Most Helpful Reviews for Zeda.io

7 Reviews

Snehasri

Financial Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

10 months of using Zeda for all my Product Management needs

The biggest problem Zeda has solved for me is alignment across the company and an easy feedback gathering. They are prompt while addressing user requests and have great customer support! Very easy to work with the Zeda team :)

PROS

1. Slack integration for easy feedback gathering2. The feedback gathering dashboard itself and how versatile it is. 3. The road mapping possibilities and flexibilityFeatures which seem amazing and i'd like to try - The release notes management, and product research capabilities

CONS

Once the data is in the platform it is absolutely easy to use it. To me, getting the data seemed challenging as I had to do this manually. But the team is surely working on this to make the process easier for their future customers.

Reason for choosing Zeda.io

It was very user friendy and met the requirements we had at that point for the cost it had. Seemed like a great option.

Vendor Response

Thanks for the review Sneha.

Replied February 2023

Michael

Financial Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2023

Zeda.io is customisable

Zeda.io overall is a very customisable tool for product managers, especially since different product managers/companies might have their own ways of working.

PROS

Everything is customisable. Also, a very good tool for product managers to manage tasks and from defining the products to releasing the products.

CONS

Some of the small details still need to be polish, such as tagging collaborators in comments etc.

Vendor Response

Thank you, Michael, Glad that you are finding the platform helpful. We are working on small details on the product to make more effective use of the platform.

Replied January 2023

Sahil

Health, Wellness and Fitness, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed January 2023

Good for Roadmapping and visibility to leadership

good

PROS

The feature of - Roadmaps- Feedbackand also clean UI overarall

CONS

- Some features are repititive and require a significant behaviour change e.g. making docs on zeda is unrelaistic

Vendor Response

Thank you, Sahil. Glad that you liked the roadmap module of the product. We are improving on some of the features including the document to make it easier to use.

Replied January 2023

Himanshu

Logistics and Supply Chain, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed January 2023

Best Product Management Tool

Overall product is good, My whole team is adopting it

PROS

Roadmap, Customer Feedback, Product Research, Release Notes, Priortization I liked in Zeda

CONS

UI is still cluttered and several importanct feature need updates

Reason for choosing Zeda.io

Zeda is working on customer feedbacks, building what a PM needs in day to day life

Vendor Response

Thank you, Himanshu. Glad that you liked the platform. We are continuously improving our UI and updating the existing features to make them easier to use.

Replied January 2023

Girish

Information Technology and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Zeda for Voice of Customer

It is great experience working with the tool and services that Zeda offers to understand their best practices and implement the same.

PROS

Roadmap, Portal and Workspaces. Workflow and Templates support.

CONS

None, the tool offers best of breed capabilities for product management.

Vendor Response

Thank you Girish for the review.

Replied March 2023

Sanjana

E-Learning, 51-200 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Product review

PROS

Curated for the product manager role duties

CONS

UI could be improved a little bit. But rest is fine

Vendor Response

Thank you Sanjana For the review. We are working on improving the UI for better useability.

Replied February 2023

Mochamad

Financial Services, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

3

Reviewed January 2023

my review

PROS

its color and interface.

CONS

the interface still somewhat confusing..

Vendor Response

Hi Mochamad, Thanks for the feedback, We are continuously improving on the interface as we are revamping each module for better usability.

Replied January 2023

7 Reviews