Nadine was instrumental is figuring out a frustrating situation. The other issues with using an internet based software is at times the system is slow and I get kicked out.

I can easily add all of my properties, customize them and add little details about them. The customer support is fantastic and the set up team was dynamo.

Quickens response time allowing us to address tenant issues with a greater sense of urgency. The Landport customer service team is only an email or phone call away and always very helpful.

Would strongly recommend if loking for a feature rich, cost effective, easy to implement ticket or work order system.

Overall the Lanport System has been very good for our district. Sales/Training areas are the best.

It is too hard for them to read and fill it out on their phones.

Easy to monitor progress including email updates on who accepts each work order and job status. Allows tenants ability to enter work orders and be involved in the process.

We are happy with Landport and I think anyone looking for a good solution should give it a try.

Pick the one that best suits your needs, balancing cost and performance.

We've been using it for almost 2 years and haven't gone full capacity with reporting and using it for bids, but we love it. It is also very easy to administer users, equipment, locations, etc.

The ease of use and setup is fantastic. The vendor support has been very responsive over the three years we have used Landport.

This has improved are down time and we don't lose tract of jobs any more. It is easy to us they are very helpful.

Our team had difficulty accessing landport from their blackberrys/mobile devices. Managers need to regularly review open work orders and either close out or reassign.

If you're lucky enough to get Nadine with tech support you are in the very best of hands.

Easy to use, up to date reports and outstanding customer support.

The software works as promoted with many options to fit clients needs. What I am most impressed is the level of support we receive and the speed in which we receive support.

Naming conventions are misleading. Navigation can be cumbersome and thee online help feature is too vague.

I have recently taken over my role and received no interaction with my predecessor nor any reference materials regarding the software.

I am very satisfied with this software and I would recommend this to anyone.

Great product for a larger type hotel. There are not many things I do like about this product.

We had a Maestro trainer, come down this month to retrain the department. He was phenomenal and I am excited to gain more and more expertise with Maestro over time.

Connectivity to other programs. We have had a very difficult time finding a CRM that has two-way communication with Maestro.

Customer service and tech support is top notch.

Very difficult to use and train to use. Maybe we had an old version but it seemed impossible.

For the most part Maestro is a great program and hasn't let us down. I love all the different avenues you can take to find existing, and checked out reservations.

Gneral reports and the transaction reports are extremely powerful and helps to understand the metrics. Customer service is quite professional and they are quick to solve the cases.

What I liked most was that it is quick and easy to access a lot of information (guest, company, or group info or history / room availability and pricing / accounting and sales figures).

Unfortunately, we are still waiting on Tax reporting for our 1099's / 1042s annual tax reporting. Being in the US, we require both.

Maestro PMs is a great property management software with a good customer service. For me the reports the software provides is understandable and beneficial.

Feature Rich System at a Great Price, and Great Support Too.

Maestro is a very user friendly system. Additionally it has all the features of system 2-3 times its cost, and the support has been spot on.

Excellent Support, Great Features, Superb Value.

From daily tech questions to new technology upgrades, the Maestro team is always quick to respond and have the desire to provide solutions.

This system was so confusing at first. I came from using Opera.

The only real dislike that I had with this program was the learning curve.

The product is great and easy to use once you have had training on it. The vendor is amazing and the support has been excellent.

I am used to operating many windows at once. This system is very stubborn you cannot even easily escape a rating query without making a reservation.

I'll have to admit that in 9 years working in hotels that I've only used 2 PMS programs.

I like that it's customizable and also love the availability and responsiveness of the customer service department.

US Dollar

Landport is an online facility and work order management system that offers tools to manage both on-demand service requests and preventive maintenance. With Landport, facility, property and maintenance managers, as well as service vendors and maintenance staff have access to information, which helps track and manage the maintenance of their buildings, facilities, equipment and services.


Landport offers multi-channel communication methods, allowing customers to submit maintenance requests via email, phone, voicemail or through a dedicated online portal. Managers can view submitted requests, solicit bids and dispatch work orders to their onsite staff or service providers. Users are automatically kept informed of the status of their requests.


Managers also use Landport to schedule and track preventive maintenance work orders. Using the built-in calendar and checklists, users are able to ensure the completion of maintenance on schedule. Landport provides custom reporting tools and metrics on various work order activities, including maintenance history, delays and customer satisfaction.



LongDescription

Work Order Creation

Equipment Management

Dispatch Management

Contract/License Management

Customer Database

Recurring Appointments

Job Management

Scheduling

Technician Management

Mobile Access

Fixed Asset Management

Routing

Vendor Management

Maintenance Management

Preventive Maintenance

Service History

For Schools

Residential Properties

Asset Tracking

Inspection Management

Work Order Management

Billing & Invoicing

Facility Scheduling

Inventory Control

Commercial Properties

Room Scheduling

Incident Management

Quotes/Estimates

Maintenance Scheduling

Inventory Management

Mac OS

Web browser (OS agnostic)

Email/Help Desk

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Landport

Live Online

Webinars

Documentation

Maestro is one of the leading providers of hospitality management systems (HMS) in a Web Browser Based or Windows solution, with flexibility to deploy the feature rich browser version in any environment including cloud-hosted, private cloud, self-hosted or on-premise. 


Designed exclusively for independent hotels, luxury resorts, conference centers, vacation rentals, and multi-property groups looking to support a full service operation across a single or multi-property portfolio, Maestro has been the answer for over 43 years and paved the way for cutting edge innovation to serve their clients.  Maestro is a robust and feature rich property management system (PMS) with integrated modules to manage all facets of the guest journey including front desk reservations, yield and rate management, sales & catering, spa and activities, integrated partner point of sale (POS), membership and loyalty, condo owner management, online direct booking engine, while digitalizing the guest journey from point of booking through to check out and everything in between!  Maestro’s touchless and mobile app technologies — including contact-free web/mobile/kiosk check-in, mobile key integration, online prepayment portal, mobile check-in and check-out, electronic signature and reg card, configurable 48-hour room availability, mobile intake and waiver forms, and eSignature Document Management — reduce or eliminate the need for physical contact between guests and staff while creating operational efficiencies.


The Maestro cloud PMS or Windows PMS hotel management software solutions are backed by an all-inclusive support and service commitment which includes a 24/7 live call-center; free version upgrades; on-demand live one-on-one training; in application live-chat and email support, e-learning center, live webinars; and professional productivity audits to maximize the investment. 


Regardless of which implementation model you choose, Maestro provides a sophisticated solution, robust feature set, and the latest innovations to keep hoteliers competitive with the freedom to move to any new environment as future business demands dictate.  The Power To Choose is yours with Maestro, and ability to have the best of all worlds to customize your solution as you need.



Real Time Analytics

Employee Management

Multi-Channel Marketing

Developer Portal

Access Controls/Permissions

SMS Messaging

Reservations Management

Spa/Activity Management

Reviews Management

Single Property

Communication Management

For Vacation Rentals

Room Booking

Guest Experience Management

Housekeeping Management

Data Import/Export

Multi-Location

Self Service Portal

Contact Management

Booking Management

Rate Management

Dashboard Creation

Extended Stay

Marketing Automation

Social Media Integration

PCI Compliance

Email Management

Website Integration

Front Desk Management

Online Booking

Reporting & Statistics

Data Visualization

Multi-Property

Real Time Reporting

GDS/OTA Integration

Reporting/Analytics

Contact Database

Built-in Accounting

Testing Management

Customer History

Point of Sale (POS)

Third-Party Integrations

Catering Management

Loyalty Program

Contact a Solutions Consultant at Maestro PMS at 1.888.667.8488 or info@maestropms.com for detailed and personalized pricing information.

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