All Stayflexi Reviews
1-25 of 74 Reviews
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Shubham
Hospitality, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
"Good PMS product for hotel industry"
It is a very good experience by using this product for my all the hotel ,and i will suggest my friends to use this Stayflexi software to increasing the revenue. Some rare points which is not available on the other software is 1-Flexibility 2-reputation management(For managing the reviews of a hotel we have to login in individual extranet but this software makes it easy for us.they have given the option in single login where we can manage all the reviews for hotel).this is the best concept and best option on this software. 3-No need of training as they have given all the information regarding each and every option on the website itself. 4-Its a self-explanatory product . 5-It is a up-to mark product for the hotel industry. 6-The support team is always there for us.If we are having any issues at any point of time they are always with us for resolving the query. Overall it a very good product.
PROSThis system is a self explanatory product.All the feature in one system.The main functionality of this system is its very ease of use,very much handy .The mobile App is very much easy to use.As we are a revenue management company we need to generate booking for hotel.As it is a very handy software for managing the rates inventory not a problem for us.
CONSCons are there in every product but the main thing is how soon that cons can be resolved or how soon a team can reproduce the new thing.If we are send a query or a enhancement for our requirement then we are receiving the output very quickly.tech team is very much good ..they understands the requirement and need of a hotel end and user end.
Reason for choosing Stayflexi
Reputation management option. -Audit report
Reasons for switching to Stayflexi
1.Reputation management option 2-Copy rates from OTA option 3-Audit report 4-Sms and email option for all bookings.If internet is not there then also we can get a sms for the bookings. 5-Desktop notification as well. so many features are there ..if you will use then only get to know the actual value of the product.
Vendor Response
Thank you for sharing your review! We're glad to hear that our system has proven to be self-explanatory and that it offers all the necessary features in one place. Ease of use is a top priority for us, and we're delighted that you find our software to be handy and user-friendly, especially with the mobile app. We appreciate your understanding that every product may have some cons, but what matters most is the promptness of resolution and the responsiveness of our team. We strive to address queries and enhancements quickly, and it's fantastic to hear that our tech team has been able to understand your requirements and provide timely support. We value your feedback and appreciate your trust in our product. If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your continued success with our software in the hotel industry. Thanks Team Stayflexi
Replied June 2023
Jyotsna Clara
Hospitality, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2024
product feedback
Having said almost all "in least liked" will still commend the support the Customer support team provided when in dire need of assistance. Please pardon ,personal viewpoint, CSA are overloaded & there is time slag in attending to issues or a follow up is sustained to address an issue, "response subject to severity of issue"!!.
PROSSupport team (2) are there when in deep waters!!:)) thnx to them can get past issues faced
CONS1. still have an issue about receiving bookings in our name, very unsettling. If you notice any booking routed through a channel mgr, the email has the sender's name (from) rather than our own name or any email received bears the sender's name & not the host's name !! Tried best to make SF staff concur with the issue, yet no change 2. Auto email revert stating "response subject to severity of issue". Who decides that when issue is being faced by the property concerned. Severity our's or your's?? 3. Onboarding not systematic & thorough. End to end setup should be enforced or staggered implementation ensured/ arranged before going live. 4. Incorrect details presented on channel manager without consent or approval from property about accuracy of information made public 5. Server issue/ down time causing major auto occupancy & tariff issues, resulting revenue loss for the property. 6. Slag in Follow up / sorting issues. 7. Constant upgrades, not a tried & tested product, inherent inconsistencies, guinea pigs for a high priced product. 8. Multiple clicks for a task performed, non visibility of reason for Block, reason disappearing if link opened. Only av 8. Last but not the least, understand departmental structure, but it should not feel like once a sale goes through, the sales team has no inclination towards the wellbeing of sale once made, its a hands washed off syndrome !! :))
Reasons for switching to Stayflexi
was given a demo which seemed to address certain issue faced in the previous product, was quite happy about switching over. Lost that sense of comfort & ease of use post onboarding. It just didn't feel the same. Maybe, user issue.
Vijay
Verified reviewer
Accounting, 1 employee
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed April 2024
Don't Pay Marutham Resort Through STayFlexi
Users beware, Stay Flexi is collecting money on behalf of Marutham Village Resort in Mahabalipuram and is denying receiving the payment. Unfortunately, they even deny owing the UPI id [sensitive content hidden] , which is still listed on the Marutham Resort website when you book a room. I made a payment to this UPI id on 7th April'2024, and the payment transfer has been confirmed to me by both HDFC Bank and Gpay, through which the payment was made. HOwever, StayFlexi is denying having received the payment, infact they even disown the UPI id "[sensitive content hidden] " as theirs. Don't transfer to Marutham Resort using StayFlexi's platform.
PROSI didn't like anything about StayFlexi as they are not in control of the funds they collect on behalf of their customers, they even deny owning the UPI id they use to collect the money.
CONS
Vendor Response
Dear Vijay Upon further verification with our Razorpay Payment Gateway, we were informed that if a guest makes a payment using a saved VPA instead of a mapped VPA (sent via link), the payment gateway lacks the necessary details to link the payment to a merchant. Consequently, the payment is directed to the Razorpay nodal account and subsequently refunded to the guest's bank account within 5-7 bank working days. Therefore, the payment made from your end was not captured in Stayflexi account. As mentioned by Razorpay you should have received the refund. Team Stayflexi
Replied April 2024
Chandra
Hospitality, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Fully Automated System
We manage properties in India from USA. it's important for us to have a very automated system with full transparency and manage the entire booking life cycle with less manual intervention. When we looked into the landscape of products on market, there are very few to None. Stayflexi Autonomous PMS not only solved all these business problems, but also offered us more features to streamline our business. Overall experience is great, we will stay with Stayflexi.
PROSAuto Room allocations saves 50% of our receptionist time. Customer driven self check-in/check-outs are simply wonderful features. Seamless connectivity with all BnB portals. Flexible booking option on booking engine are, Flex Collect to automatically collect dues, unified dashboard and Orchestra mobile app are some of my favourite features.
CONSNothing on serious note, performance can be improved a bit.
Reason for choosing Stayflexi
None of them offer fully automated flows like Stayflexi.
Vendor Response
Thanks, Chandra. It was always a great privilege to work with you. We have been working on performance improvements.
Replied May 2020
Viswam
Hospitality, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Better than the beat
Outstanding experience. Will definitely recommend to my friends
PROSTimly cuatomer support from Shwetha. Inventory management. Email notification system
CONSCould improve in revenue management services
Reason for choosing Stayflexi
Recommentation from my friend and the best quality offered.
Vendor Response
Thank you for your positive feedback! We're thrilled to hear about your outstanding experience, timely support from Shwetha, and the benefits you've found in inventory management and the email notification system. We acknowledge your suggestion for improvement in revenue management services and assure you that we're continuously working on enhancing our offerings. We appreciate your recommendation to friends, and we're grateful for your choice of StayFlexi over others. Your satisfaction is our priority, and we look forward to serving you even better in the future. Thanks Team Stayflexi
Replied February 2024
Neeraj
Hospitality, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
A Very Good product for Hotel industry for managing the rates inventory and their whole [property.
It a wonderful software and the support team is very good.Any time they can help us for any queries.
PROSThis Software is having a unique feature on check in check out time.They are providing three slots to book in any of the time slot. its a complete package of all the software and we can use it in a single login that means weather a hotelier want to use a PMS or Cm or Pos ..all are coming in a single login. The POS module is very much useful.
CONSModification is required but cant say its a cons for the software.
Reasons for switching to Stayflexi
Timing slot check in check out option, The Support team The self check in option in the same product itself.
Vendor Response
Thank you Neeraj for our wonderful words.Your review is much appreciated.
Replied June 2020
Sooraj
Hospitality, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Easy management of Hotels and Resorts
Overall looks good. It helps me to manage many things of our properties like Restuarant sale, booking, channel management, inventory and rate management, invoicing etc.
PROSNotification of booking, magic link, pos
CONSNo guest contact management available to import or export.
Reasons for switching to Stayflexi
Stayflexi gave me more choice with lesser price.
Vendor Response
Thank you for your positive feedback! We are glad StayFlexi helps you manage various aspects efficiently. Your feedback on guest contact management is noted. We appreciate your switch from Djubo and are delighted to offer more choices at a competitive price. If you have further suggestions, please feel free to share! Thanks Team Stayflexi
Replied February 2024
Karan
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Nice Product
Real time rates and inventory...takes less then 10 seconds for any update
CONStrying to integrate with some PMS companied for more smooth operations
Pradeep
Hospitality, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Product Feedback
Managing various aspects of hotel operations, such as pricing and room allocations. Integration is seen as a major advantage, streamlining processes and reducing manual work. Additionally, the automation features save time and enhance overall productivity.
PROSEase of use, Analytics and Insights, reporting section and flex payment.
CONSDynamic pricing solution should be enhanced
Arun
Health, Wellness and Fitness, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Reliable Channel Management System
Highly user friendly and simple . Excellent customer support and back end team.
CONSNothing really to mention about. No comments.
Vendor Response
We are thrilled you find our System user-friendly and reliable! Thank you for highlighting our excellent support. If you ever have any feedback or suggestions, feel free to reach out. We are here to help! Thanks Team Stayflexi
Replied March 2024
Rishank
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Daily user for 2 years
I don’t have much to complain about. Ever since they changed their entire user interface, made it modernized and easy to use, it has been a very good experience. I did have some complaints in the past but the new improved version is an all in 1 solution for property management. The price is a bit on the higher side but they have support staff always available that makes it a bit more worth it.
PROSThe user interface is friendly. Being a first timeHotel owner it was comfortable for me to use StayFlexi to get adapted to terminology and basic operations and functions of a hotel. Support is friendly and easily available. Your support staff - Omeshwari, has been extremely helpful with all queries and is fully involved with our property’s functionality.
CONSI would prefer it if reports were automatically generated and sent to my email.The total amount doesn’t include commission from OTA. If that could somehow be integrated and we could get reports of entire property’s expenditure and profit margin after commission, that would be extremely helpful.
Reason for choosing Stayflexi
Good first impression
Vendor Response
Thank you for sharing your extensive two-year experience with StayFlexi. We appreciate your positive feedback on our user interface and how it facilitated your transition into hotel management. It's great to hear that our support, especially Omeshwari, has been instrumental in assisting with your queries. We appreciate your insights, and we will ensure to pass this valuable information along to our product team for consideration. We are thrilled to have made a good first impression on you, and we're committed to maintaining and improving our services. Thanks Team Stayflexi
Replied February 2024
surbhi
Hospitality, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
User Friendly one solutions for all
earlier I was using different channel manger and I was quite familiar with that but than I switched to stayflexi I was thinking it will be difficult to use but i must say its a easy software anyone can use and day by day they are enhancing the experience by upgrading the product with different changes and team is so helpful and easy to reach out.
PROSrecently added feature in stayflexi, where user can choose multiple dates with multiple room categories and apply rates in one go. It amazing and such a time saver. earlier this feature wasn't available and it used to take so long apply all the different on different room categories and plan.
CONSOne feature I didn't find in stayflexi which allow a user to upload the different rates on different portals. there should be a option of selecting the OTA's as well to upload the different rates.
Reasons for switching to Stayflexi
no
Vendor Response
Thank you for taking the time to share your feedback! We appreciate your positive comments about the recently added feature in Stayflexi. We're glad to hear that it has been a time-saving experience for you. We are excited to share that the feature you mentioned, which allows for updating different rates and inventory on different portals, is already available in our system. To provide you with further assistance and guidance on utilizing this feature, your dedicated Customer Success Manager will reach out to you directly. Our team is always here to assist you and ensure a seamless experience. If you have any further questions or suggestions, please feel free to reach out to us. Thanks Team Stayflexi
Replied June 2023
Y
Hospitality, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2024
Good but can be even better
Good so far . We have only been back on the platform for 4 months so not yet the best time to assess and comment
PROSStayflexi needs to evolve further. We have been on the platform since 2019 and have seen them grow. Their prices have increased significantly and their services have improved as well. The pricing needs to be made more competitive for them to get into the smaller hotel segment which is the largest segment in the indian scenario . Overall their customer service is top class. Their response is very professional and hence even at a higher price we rather work with them than some other available options out there.
CONSStayflexi promoting their brand name and image on our custoer database which is not acceptable. When a booking is made the promotional msg must have the hotel name not the channel manager name. The same has been pointed out several times but not corrected so far.
Reason for choosing Stayflexi
Better relationship with stayflexi and better response from them at all times
Reasons for switching to Stayflexi
They dont offer a professional service hence not satisfied
Mahesh
Hospitality, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Best Channel Management used till date
Syncing Inventory and Rates happens immediately. For OTA mapping and listing the property on Channel Manager is feasible and they train to the Staff so no one has to be dependent on the customer support. Moreover, Customer Support Team is helpful and fast responsive. Each Query they have resolved on the same day and only Major thing which needs Technical team intervention takes time.
CONSFor Payment collected by StayFlexi one need to followup with Accounts team. Also, it is difficult for Payment reconcillation. If any customization report require then it takes time .
Vendor Response
Thank you for your detailed feedback! We are thrilled to hear that StayFlexi is the best channel management system you have used. Immediate syncing, user-friendly OTA mapping, and proactive staff training are key strengths. We appreciate your acknowledgment of our fast and helpful customer support. We understand concerns with payment follow-ups and reconciliation and are actively working on streamlining these processes. Your insights are crucial, and we're committed to continuous improvement. We're honored you chose StayFlexi over Djubo, and we look forward to providing even better services in the future. Thanks Team Stayflexi
Replied February 2024
Faisal
Hospitality, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Great Channel Manager
Great pms application. Most channel manager features can be used on the mobile with the new update.
PROSLot of PC like features provided on the mobile application. Ease of use. Great customer support to resolve any issues immediately.
CONSThe reports can be customised for Indian taxation and billing. Usage in tablets can be optimised to give PC like experience.
Reason for choosing Stayflexi
The initial interaction with the team was very positive.
Reasons for switching to Stayflexi
Looking for a application with better features on the mobile.
Vendor Response
Thank you for your detailed review! We are thrilled to hear about your positive experience with StayFlexi's mobile application, ease of use, and prompt customer support. Your feedback on customizing reports and optimizing tablet usage is noted and will be considered for future improvements. We are honored you chose StayFlexi over alternatives like Hotelogix, and we appreciate the positive initial interaction that influenced your decision. We look forward to continually providing you with a great PMS application and enhanced features on mobile. Thanks Team Stayflexi
Replied February 2024
Tony
Hospitality, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Best backend support
Wonderful...with a team in place like which support my business.....its a walk in the park.
PROS[sensitive content hidden] tech support and [sensitive content hidden] account manager are the backbone for me. The product and company could be anytime. Its the people who build it....because of them im here using the product. Thankyou a million. And all the best.
Reason for choosing Stayflexi
Recommended
Reasons for switching to Stayflexi
It was complex..didnt work for me
Vendor Response
Thank you for your heartfelt feedback! We are delighted to hear that our tech support and account manager have been the backbone of your experience with StayFlexi. Your appreciation for the people behind the product means a lot to us, and we are thrilled to have you as a valued user. We will continue striving to provide excellent support and service. Thank you for choosing StayFlexi, and we wish you continued success in your business endeavors. Thanks Team Stayflexi
Replied February 2024
Krishna
Hospitality, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
A great product for Hospitality Property Management
A great platform for property owners to manage their revenue, inventory and OTAs.
PROSEase of UsePricing Customer SupportRegular UpdatesTraining
CONSUser Interface needs to be enhanced. Mobile app is not updated to the new interface
Reasons for switching to Stayflexi
Pricing and customer support
Vendor Response
Thank you for your review! We appreciate your positive comments about the ease of use, pricing, customer support, regular updates, and training provided by Stayflexi. Your satisfaction is our priority, and we strive to deliver exceptional value in these areas. Additionally, we're actively developing updates for our mobile app to align it with the new interface. We appreciate your patience in this regard. Thank you for choosing Stayflexi, and if you have any further suggestions, comments, or questions, please feel free to reach out. Thanks Team Stayflexi
Replied June 2023
Parshva
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Excellent product
Customer support Ease of operation Great
CONSEveeything is perfect Theres no problems
Reasons for switching to Stayflexi
Great customer support from stayflexi
Vendor Response
Thank you for your excellent review! We appreciate your positive feedback on customer support and ease of operation. We are thrilled to hear everything is perfect for you. Your switch from Canva due to our great customer support is valued, and we look forward to continuing to meet your expectations. Thanks Team Stayflexi
Replied February 2024
Linson
Hospitality, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Good Product
Very Good and Good Support team, Every Issues Will be Sorted Out Soon
PROSRate Template is very good tool to use
CONSIn between For Some Days we faced Glitches in Rate Template
Reasons for switching to Stayflexi
not satisfied with the product and tools
Vendor Response
Thank you for your feedback! We're pleased you find our Rate Template tool beneficial. Apologies for any glitches faced; we appreciate your understanding. We are glad to provide good support, and your satisfaction is our priority. We understand your switch from eZee, and we are committed to continually meeting your expectations. If you have further suggestions, please share! Thanks Team Stayflexi
Replied February 2024
PARAS
Hospitality, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
amazing product with amazing support
ease of doing with support from the team whenever wherever me or my team is stuck
CONSsome glitches which occur occasionally in PMS
Reasons for switching to Stayflexi
support and pricing was higher and difficult
Vendor Response
Thank you for your feedback! We are thrilled to hear you find StayFlexi amazing with exceptional support. We've noted your feedback on occasional PMS glitches. We appreciate your switch from Djubo based on support and pricing considerations. Your satisfaction is our priority, and we are committed to continuous improvement. If you have further suggestions, please share. Thanks Team Stayflexi
Replied February 2024
Usha
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
A great product for Hotel Industry!
Simple and user friendly channel manager mobile app. Quick customer support.
CONSBlocked Inventory doesn't get released when the online booking (especially Booking.com bookings) gets cancelled.
Vendor Response
Thank you for your positive review! We're delighted to hear that our channel manager mobile app has been simple and user-friendly for you. We strive to create intuitive tools that make managing hotel operations as seamless as possible. It's also wonderful to know that our customer support team provided you with quick assistance. We understand the importance of prompt and reliable support, especially in the fast-paced hotel industry. We're thrilled to inform you that we offer a feature that automatically releases inventory in case of cancellations. Rest assured, your Customer Success Manager will be in touch with you to provide further details about this functionality. Your feedback is invaluable to us, and we appreciate you taking the time to share your experience.
Replied June 2023
B Srikanth
Hospitality, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Stayflexi User Experience
Inventory & price management is on top of the list. Another feature which is really helpful is changing individual day's inventories & price over the 'Rates & Inventory' calendar
CONSUser interface & limitations in using mobile app
Vendor Response
Thank you for sharing your StayFlexi experience! We appreciate your positive remarks on inventory and price management. Your feedback on the user interface and mobile app limitations is noted, and we are dedicated to continuous improvement for a better user experience. Thanks Team Stayflexi
Replied February 2024
Rakesh
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Good software for hospitality industry
its great experience with this software sometimes got small issues but support team quickly resolve that too.
PROSfast updations of inventory and room rates
CONSReservation chart that assign room itself
Vendor Response
Thank you for taking the time to share your review! We appreciate your feedback on our software. It's fantastic to hear that you find our software beneficial and that it provides fast updates for inventory and room rates. We're glad to know that our support team was able to quickly resolve any issues you encountered. We are excited to share that we offer a feature that allows you to deactivate the automatic room assignment. Your dedicated Customer Success Manager will contact you to provide further information and assist you with the necessary updates. If you have any further suggestions or feedback, please don't hesitate to let us know. We're here to ensure your experience with our software remains excellent. Thanks Team Stayflexi.
Replied June 2023
Rajgopal
Hospitality, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Very user friendly and slick
Ease of use, prompt support and consistency in updates
CONSMore so, a feedback - Scope for more features is possible to enhance the product
Vendor Response
Thank you for your positive feedback! We are thrilled to hear you find our platform user-friendly with prompt support. Your feedback on enhancing features is noted, and we're committed to continuous improvement. We appreciate your switch from eZee Centrix and look forward to providing you with an even better experience. Thanks Team Stayflexi
Replied February 2024
Zubair
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Ease of managing bookings
It’s very good satisfactory. no complaints
PROSStayflexi is very helpful in managing the business of a hotel.It is user friendly .Back end support is also great.Highly recommend it
CONSIt’s ease of use and user-friendly dashboard which is very easy to navigate that makes it user-friendly and for every person on the desk to use it
Reasons for switching to Stayflexi
Stay flexi is more user free and back end support is any time better than others
Vendor Response
We are truly delighted to read your review about Stayflexi's role in efficiently managing your hotel business. It's wonderful to know that you find our platform is user-friendly and that our back-end support has been exceptional in contributing to your positive experience. We're grateful for your support and look forward to serving you even better in the future.
Replied August 2023