All Reckon One Reviews

1-25 of 90 Reviews

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Anonymous

1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Accurate and reliable

It was a great app or system since I use it for Billing of invoice, sending statement of accounts to our clients, receiving payments and reports. It is very useful for those with small businesses. All the tasks for accounting is in Reckon One.

PROS

Reckon One is the system I use wayback when I was in New Zealand, it is my first time using the system and I can say that I can easily cope up with the functionality.

CONS

I am not sure If I am the only one experience the glitch of the system if you click too fast, but I believe they already update the system so hopefully no more glitch.

Helen

Building Materials, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Reckon Hosted

I have finally got on to Reckon Help line and got one of our businesses back to being able to open after leaving it to my accountant to do. After going being forced to go from Desktop to Hosted there was one company I could not open. I was so angry on multiple fronts and still don't like paying subscriptions - I like to buy an item and not have to pay every year. That was just one thing I put in the too hard basket.

PROS

The ability to see open invoices to track unpaid accounts. Invoicing is very easy and has multiple items that you can set up a template to suit your needs.

CONS

The payroll management is difficult to work with, especially with the STP Phase 2 rollout.

Reason for choosing Reckon One

Only because I have everything working in Reckon that I stayed with it. If I was starting anew I would have gone with Zero.

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2019

They did try

I really wanted Reckon one to shake up the market but all they did was shake up the user. I have been really disappointed with the performance (or lack of) with Reckon One. Their servers were slow making it painfully slow to try to use this software. I couldn't find repeating invoicing, or several other basics. They were full of hope and promises but just failed to deliver.

PROS

It did look cheap until you add up the cost of each module, then you realise, it's not cheap at all.

CONS

It's very late to market and decades behind the competition. It takes a lot of time and money to compete with the big boys and sadly this isn't something thatReckon One has. It has very little basic functionality and sadly, very little prospect of developing even the basics, any time soon. It's not nice to use, it's clunky and awkward and just frustrates me.

Marie

Mechanical or Industrial Engineering, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

All So Good

All very easy to use and the staff are always helpfull when I need help.

PROS

I Have only ever used Reckon so I do not know how to compare with others.

CONS

I do not have any complaints all very easy to use.

Reason for choosing Reckon One

I have only used Reckon and have continued to use it because I know how how it works.

Henry

Information Technology and Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2022

Excellent Packaged Software for SMB Accounting

Over support (online and with a technician) has been execellent. The Data migration process to move from prior accounting package is execellent

PROS

With Module based options depending on your business needs and the overall simplicity of using the software make this an excellent SMB package

CONS

Currently doesnt include a inventory system for managing stock

Reason for choosing Reckon One

Over Module based options, ease of use and price point

Reasons for switching to Reckon One

Prior software was not a good fit for the Business Size and Reckon One offered a better price point

Rakesh

Accounting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Hassel free software

Single touch payroll

PROS

Service. Any problem they help and fix

CONS

We use STP only and have no problem in the usage

Reasons for switching to Reckon One

The previous software company did not provide the service.

Daniel

Construction, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

Easy to use

Customer support is amazing, helped me with all my questions.

PROS

A very easy to use app that helps make my company compliant with the ATO tax rules.

CONS

The change over from STP phase 1 to Phase 2

Reason for choosing Reckon One

The trial version made me realize it's a much easier product to use and saved me a lot of time that I can now spend with my family.

Reasons for switching to Reckon One

Reckon was a much cheaper option and also a much easier program to use

Roy

Civil Engineering, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Management Access correction

Generally we have very few issues and occasionally we "lose" our access. Support and technicians are very good for offshore service providers.

PROS

After learning the program it does what we need

CONS

Some quirkiness with management of reports but generally it is good to work with for our purposes.

Reasons for switching to Reckon One

Needed a cloud based system to allow remote access. Also not further support for Quicken was offered.

Kate

Medical Practice, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Reckon User

Postitive experience. Can help when needed both online and on the phone.

PROS

We use Reckon one for ease of our accounting. This programme is easy to learn if for non accounting minds

CONS

Multi user access accross both companies. Set up easy processes in memorised transactions

Mark

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Reckon One. A program you can bank on!

I've been a Reckon One user since 1994 and I wouldn't use anything else!

PROS

Reckon One is simple to use, accurate and reliable. I trust it to do all my cashflow, superannuation and financial planning.

CONS

I don't have any cons. I like everything about

Fiona

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Great for specialty business

We have a lot of long-term customers and I have had to find a way to deal with this in Reckon, by myself, as all attempts by consultants have not been user friendly. I would have liked mor training at the beginning to be more efficient,

PROS

I like how you can either do a straight invoice or create sales orders.

CONS

I find refunding customers a tricky process and feel that it was a difficult program to learn how to use effectively.

Reason for choosing Reckon One

This felt easier.

Louise

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Excellent support network

Generally very good, I particularly like the tracking and reporting ability. Being able to compare my sales figures annually with previous years. It helps me track seasonal trends.

PROS

I have used Reckon (formerly Quickbooks) for almost 19 years. I find it easy to work with, and the customer support, or technical support is excellent.

CONS

Only that each upgrade makes it a nuisance to have to relearn things - but that is just because I prefer to work with - if it is not broken dont fix it.

Reason for choosing Reckon One

At the time, it must appeared to have been the easiest to use, with the most logical functions for our needs.

Steven

Hospital & Health Care, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Book keeping for beginners

Over the years the system has been very helpful doing my book keeping and the ease of sending information to my accountant.

PROS

The program reminded me of my bank statements which I found easier to use. The financial reports were detailed and easy to create.

CONS

I found it difficult to transfer data from my bank accounts into QuickBooks . This meant It was more time consuming to transfer data.

Reason for choosing Reckon One

Ease of use

willa

Construction, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2023

Best choice of accounting software

It is the most cost-effective accounting software! Perfect for small business owner. Easy to read and show, immediate customer service team, cheaper than Xero, user-friendlier than MYOB.

PROS

Affordable, easy to learn, user-friendly surface, love BAS function in Tax.

CONS

1. I hope I could group process some functions, for example accepting bank transactions in banking.2. It’s not user friendly in mobile devices, but if this will rise the cost, then I can live without it.

Reasons for switching to Reckon One

Too expensive

Paul

Accounting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2023

ease of payroll set up and processing

PROS

payroll is very easy to set up and to preocess

CONS

i don't have any issues with using the program

Reasons for switching to Reckon One

easier and much easier

Jack

Construction, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed July 2023

Always Reliable

Good overall experience

PROS

It was always reliable for us the only reason we moved on was by recommendation of our accountant

CONS

The cost was higher than other products, Other products integrated better with other products that we were/are using

Reasons for switching to Reckon One

Recommended by our accountants

Amy

Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2023

Very good product generally

Very good

PROS

i like Reckon Accounts. It is quick to print all the reports such as transaction lists and general ledger.

CONS

It is a bit slow to export reports into excel.

Anaban

Health, Wellness and Fitness, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

My experience with Reckon Mobile App

PROS

It is easy for a non-digital person like myself. Also, behind-the-scenes customer service is respectful and highly productive.

CONS

Nothing that I can think of right now. I use Reckon App mainly for Single Touch Payroll reporting to the Australia Tax Office for myself and one other employee in my business.

Judith

Construction, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2022

Satisfaction of Product

PROS

Billing and Invoicing is very easy to use.

CONS

Don't think I have any does everything I need

Cameron

Building Materials, 2-10 employees

Used less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed October 2020

Shake down

terrible

PROS

Sucked in by what appeared to be initial low cost.

CONS

once established we didn't want to proceed it was difficult to cancel without paying additional charges

Reasons for switching to Reckon One

cost

Deborah

Hospitality, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

GOOD Product with Excellent Support

PROS

Easy to navigate and the support is fantastic

CONS

I want the invoices to be able to automatically send out reminders when not paid

Art

Staffing and Recruiting, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2022

Reckon Accounts Plus

Overall experience was very satisfactory

PROS

Easy to use once all functions are learned

CONS

Help section is often confusing and difficult to find the best solution

Reason for choosing Reckon One

Recommended for small start-up business

Nina

Automotive, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed May 2023

Review

PROS

Multi user in different locations. Real time updates.

CONS

Print features are cumbersome. Cut and paste functionality when cutting from another application is not available. No automatic tracking of documents sent.

Reason for choosing Reckon One

We were already using Quickbooks so the transition was easy.

Shane

Wholesale, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2022

Good product

Very good

PROS

Ease of use and the way its set out makes it very easy to read and do tasks required

CONS

I cant fault this product. Could be a little cheaper.

Tracy

Farming, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2022

Reckon it's easy

Excellent

PROS

Everything about Reckon has been easy really. Just love being able to just log in and do the next bit of accounting with no stress

CONS

If there are transactions still on the file and you download the next month they disappear. Extremely frustrating when this happens. Also have difficulty with the call centre. Also frustrating

Reasons for switching to Reckon One

Cheaper and easier to use. Suited our budget well and took off almost all of the stress with our accounting

Showing 1 - 25 of 90 Reviews