All Adobe Creative Cloud Reviews

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Felicia

Media Production, 2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed August 2021

Adobe Creative Cloud Supports My Production Work

User Profile

Janosch

Verified reviewer

Human Resources, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

This ist simply the most versatile, powerful and allround solution you will find

Fantastic value for Money. I can do professional looking Video and Image Work for a fair fee. I can also buy stockmedia along the way for an absolutely fair amount of money. Creative claoud has mature tools for a professional auience and I can simply, only recommend it.

PROS

I have worked with the Adobe Products for 20+ years now. I used Photoshop and Adobe flash back as the Internet still ran on steampipes (so to say) and I was a Student. Later I trained other students when working as an Intern at the University, I also worked as aOperator in a Publicity Agency for a while with the Adobe Products. Today, in my solopreneur life I still use it and I must say, somehow Adobe managed to get things right. The Products are bundled in the creative Cloud now. You have the specific tools for what you need to do at hand and this is good because Adobe makes great tools which have matured into powerfull instruments. If you want to do things professionally use this.

CONS

Well Adobe Tools are tools for professionals. This means there is a steep learningcurve and it is not easy. There are serval paradigms you need to understand in the Adobe Way of doing things. If you manage this, you have no issues, especially because these things are done along the same lines in every Adobe product. I could criticize, that the subscription type of approach to monetisation is done in a seductive way, but actually, I always had the feeling of - well it IS worth the money. And it is...just when you plan to interrupt your subscription be sure to think about it because you will not be remembered.

Reason for choosing Adobe Creative Cloud

More professional, a lot easier to use, great tools for Images AND Video, perfect integration of tools into workflows with each other

Carlos

Graphic Design, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

Adobe Creative Cloud I the only way

I use this every day... all day. I do not see myself without it. I used to have 3 or 4 graphic element subscriptions but have since dropped them all after using the Creative Cloud. Every aspect of my business has benefitted from the Creative Cloud and it seems to get better every single day. We take time, as a team, to use their tutorials and continue to learn every single day.

PROS

I like how they have everything bundled in an easy to use, and the fluidity between users and teams. It helps us stay organized and allows us to work together seemlessly.

CONS

Some apps do have a steep learning curve and can look scary at first. To battle this, they have tons of video tutorials to use and learn along and from.

Reasons for switching to Adobe Creative Cloud

Better all around product. It has what Canva gmhas and so much more

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed November 2018

An expensive exercise in frustration

Adobe Creative Cloud provides the ultimate creative digital toolbox with tools that allow a relative ease of onboarding and a depth of complexity for professionals to grow into over time. Having one place to find, install, update and pay for such a broad Suite of professional products is a boon. User Interface deficiencies lead to frustration now and then but overall Adobe's product Suite provides a complete set of tools with professional depth and sophistication. Once you've grown used to Adobe's interface (that changes between tools within the suite, in places) you'll find an invaluable set of tools that enable a broad range of capabilities within the creative digital space at a sophisticated, professional level. Some may find the price to be high and in some cases where bugs persist throughout versions of a product I would agree but in general, the level of professional capability explains the high cost.

PROS

Moving Adobe's Suite online with Creative Cloud was a great and necessary move. Frequent updates and an easy central repository can be tremendously helpful - updates can be accessed and installed with ease and as you discover the need for other pieces of software, the install is a simple click away via the Creative Cloud app. Adobe's Suite is *expansive* and has a range of tools of great value to creative digital professionals. To have such a broad spectrum of capability available in one Suite of software tools makes for an invaluable toolbox. Being able to jump out of an edit in Premiere to make tricky edits to an audio file in Audition, adjust an image in Photoshop and bring it in to After Effects to apply FX in 3D space before taking it all back to your Premiere timeline allows for a very efficient workflow.

CONS

The User Interface for Adobe Software is convoluted and frustrating to use. With each update Adobe will occasionally make minor interface changes for reasons that are hard to understand and, either way, increase frustation and decrease the ability to definitively get to grips with the software. Some bugs persist through multiple versions of Adobe's software which calls into question the high ongoing price for the products where old bugs seem to be glossed over with new features and new bugs crop up regularly, perhaps due to deficiencies in the core engine.

Anonymous

201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

You need this too

Great. I was previously using Canva for designing and editing stuff. But now as we start using Adobe we can work in collaboration. And adjustments.

PROS

The collaborative feature. Like uploading my project work. My other team members find my work and edit or update my product and everything. It is a game changer and I have to upload my project and that is it. It is helpful for collaborative work.

CONS

I don't have any. But the price is high as a company employee I don't have to pay for this. But as a single freelancer, it is a bit expensive at first.

Yolanda

Writing and Editing, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Adobe Creative Cloud

My experience with Adobe Creative Cloud is great because it helps a lot for digital marketing purposes, making the company known, it is a very complete tool.

PROS

Adobe creative cloud is ideal for the communications department, it greatly facilitates the editing work for institutions.

CONS

Adobe creative cloud is so easy to use this license that no additional support is required

Reason for choosing Adobe Creative Cloud

Because it is a complete solution with more than 20 applications included in a single license.

Alvin

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2023

adobe suite review

One word: Exemplary

PROS

The ease and seamless experience that comes with it in the design industry. Adobe is the best software for design purposes.

CONS

The fact that it crashes sometimes due to bugs affects work morale.

Reasons for switching to Adobe Creative Cloud

The fact that Adobe suite provided everything in one place.

Matthew

Design, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed October 2023

Great Value for Your Money

The ease of use after you have mastered the ecosystem is great for creating high-quality professional edits, graphics and photos.

PROS

The special discounts for students and educators is unmatched. If you need a solid tool and you fit this description then you'll be set for anything that comes your way.

CONS

It can be confusing to get used to at first and may seem intimidating if you come from using less-advanced tools.

Reason for choosing Adobe Creative Cloud

Adobe offered student/educator pricing and I was aware of the powerful tools Adobe had to offer.

Reasons for switching to Adobe Creative Cloud

I needed a more all-around and professional service that I could do more advanced things with.

Anamaria

Design, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Super good, but expensive

PROS

I've been using Adobe Creative Cloud while having an active Photoshop and Illustration subscription. I liked how easy it was to drag and drop files and well as import and export my designs.

CONS

Very expensive, difficult to sustain the cost as a freelancer.

Reason for choosing Adobe Creative Cloud

Reputation

Reasons for switching to Adobe Creative Cloud

I was looking for more advanced options to create my designs.

Juliet

Apparel & Fashion, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed December 2023

Adobe creative cloud review by a real user

PROS

What I like best about the creative cloud was access to the most up to date versions of art editing software

CONS

The cost as well as the fact that you don’t own any of the software and when your subscription runs out you are left without your work and software.

Reasons for switching to Adobe Creative Cloud

I got a new computer and the cost of buying a hard version of the software was more than the cloud.

Anonymous

1 employee

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed December 2023

Adobe Creative Cloud

PROS

I like that I can use multiple Adobe products for different types of projects I work on. I use Adobe Illustrator, Photoshop, Final Cut Pro, and Indesign the most, and it houses all of these programs in one place.

CONS

The price is very costly if you are not eligible for any type of discount and since I don't use it that often anymore I cannot justify the price for the subscription every month.

Reasons for switching to Adobe Creative Cloud

the cost was much more affordable for the similar projects I was doing in adobe.

Christopher

Real Estate, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

ADOBE: So you want to be a designer?

Adobe CC has been a huge part of my life and reason why I can make a living. If you are considering purchasing Adobe CC for your organization, there are plans for you and your team depending on your needs. As a graphic designer, I use up to four programs daily (Photoshop, Illustrator, Indesign, Dreamweaver) and that is only a fraction of the toolbox provided by Adobe CC!

PROS

Adobe Creative Cloud is the most extensive package for creatives. Whether you're a graphic designer, motion graphics artist, illustrator, or pixel pushers, Adobe CC has something for you. I've been using Adobe products for over 10 years now and Adobe CC is something I'm using everyday in my work.

CONS

Some of the newer programs do feel a little lacking. I do understand that Adobe is trying to branch out into several markets and part of the appeal of Adobe CC is that you can pay for one service or pay for all of them and have access to your programs in addition to any new industry standard software.

Reason for choosing Adobe Creative Cloud

Adobe CC is a platform that includes everything I'm looking for in one place. It is robust and includes everything you need and more to succeed in the design world!

Paul

E-Learning, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

FUNCTIONALITY

5

Reviewed October 2019

Creative Cloud is Just Part of My Daily Workflow

Originally I had an older license for Just the standalone Photoshop and Media Encoder, which were included in a perpetual license of Adobe eLearning Suite. At first, when my business was getting started, it was painful to have to subscribe to the full Creative Cloud, but now that my business is doing well, I see the expense of Creative Cloud full of value and a necessary business expense I don't think twice about.

PROS

Like most users I don't use all the components of the software, however even only using Photoshop, Illustrator, Acrobat DC, Premiere Pro, Audition, Media Encoder and occasionally Adobe XD (less than half the apps) I still see the value as tremendous. Each application serves it's purpose extremely well and in almost all cases, the Creative Cloud apps represent the pinnacle of that applications marketplace.

CONS

While I appreciate the continuous improvement of all the applications, I only discover an application has been updated when I go to use it. Often my customized setup of the application is reset back to factory settings which can be annoying when I need to just use the app and get back to the rest of my workflow.

Reason for choosing Adobe Creative Cloud

When I was an employee of other companies, I used whatever applications they provided. When faced with not having a tool to solve specific tasks, I would often use free alternatives like GIMP as an alternative to Photoshop, or Audacity as an alternative to Audition. These applications would get you by. However, the consistency of using the Creative Cloud makes the learning curve for these applications go more smoothly. Adobe applications tend to be like other Adobe applications. Using Creative Cloud for several years has made me more proficient in all the workflows I need for my business.

John

Photography, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed March 2020

Tried & tested

I use creative cloud apps everyday in my photography business for both managing Image files, basic editing & client viewing in lightroom, advanced editing in photoshop and also the creation of marketing materials (fliers, posters etc.) also in photoshop. I've been using Photoshop for about 18 years, and Lightroom for well over 10 years and I'm still learning. They're not the easiest programs to get your head around, but there's a lot of free great material available on YouTube to get you up and running. I've never had any issues with the software or subscription and I often recommend them to others.

PROS

The creative cloud subscription gives you the latest version of the software, there's no need to buy a new version each time it's released. Personally I use the photography package and have lightroom & photoshop as part of this, both of which I use daily. The latest features/updates in the 2020 version (of PS) are great (especially updates to content aware fill) and are very useful for the type of work I do saving me a great deal of time. A lot of people moan about the subscription route Adobe have gone down. Personally I think it's a positive aspect and the great thing about it is that you can try it, and if it's really not for you then just cancel your subscription and try something else.

CONS

The only thing which I found slightly annoying, is that some of the features & functions work slightly differently when you're essentially trying to do the same thing. For example transform, crop etc. - sometimes I have to hold shift, sometimes I don't depending on which function I'm using which is confusing - there doesn't seem to be any standardisation. Also I find going from Lightroom to Photoshop can also be confusing sometimes when the same tools in each program, use different commands/shortcuts etc. it does take some getting used to.

Reason for choosing Adobe Creative Cloud

I've been using Adobe software for years, and didn't want the hassle of learning new software that I had no experience of.

Dean

Marketing and Advertising, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Adobe Creative Cloud is an incredibly powerful software service for skilled individuals

The Adobe Creative Cloud is a great tool for any business looking to launch their business into the new digital era. It is imperative that there is an individual or team that can use the applications that come with Adobe Creative Cloud as it is a skill-based software service with amazing capabilities!

PROS

The Adobe Creative Cloud is a comprehensive software service with incredible applications such as Adobe Photoshop, Adobe Illustrator, and Adobe InDesign. Looking to create eye-catching motion graphics and videos? Adobe Creative Cloud is the hub that also provides access to Adobe After Effects and Adobe Premiere Pro, 2 powerful tools available to put your business into modern digital territories. The Adobe Creative Cloud is a versatile product as it can be accessed daily via a very handy desktop app that is available for MacOS or Windows, or alternatively directly through their website into a neat little WebApp with a world of creativity at your fingertips. Should your digital team have the expertise, the Adobe Creative Cloud software service also has the Adobe Dreamweaver Application which is arguably the best coding software on the market and due to it being cloud-based it has access to all the necessary frameworks such as the HTML Bootstrap Framework. This allows users to create incredible websites, WebApps and Mobile Apps regardless of the Operating System. Another benefit is the addition of having access to Adobe Acrobat Pro which allows users to manipulate and edit .PDF documents with ease. We highly recommend the Adobe Creative Cloud to any and all agencies that have the budget to extend their digital capability and creativity.

CONS

The Adobe Creative Cloud is quite a pricey software service that is based on a yearly or monthly subscription and is not beneficial to companies that will not be using the applications on a daily basis. The Adobe Creative Cloud also lacks progress in the 3-Dimensional creation space. Although Adobe has recently purchased the Substance Softwares it is not part of the Adobe Creative Cloud and is an additional cost should you wish to use it. Baring in mind Adobe Creative Cloud does have Adobe Dimension for 3D creation, but this does not have the capabilities of modeling or extreme texturing as it is more a 3D object management tool. Overall the Adobe Creative Cloud should not be used for 3D graphics.

Reason for choosing Adobe Creative Cloud

It is a more comprehensive tool with an easy-to-use interface with all the necessary software under one management tool. Although our design team has experience with the other software available, their experience with the Adobe Creative Cloud is more vast and skilled, giving our company access to better digital IP.

Robert

Music, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2021

Fantastic Value and a Heartening Focus on Learning

Value and versatility, very easy to use. Ever since I've signed up for Creative Cloud I've felt like whatever video/graphic design software I need (even if I don't know that I need it yet) is right there at my fingertips because, well, it is! There is no longer any pressure to use the wrong tool for the job because it's the one I have or the one I've invested in. A few months ago, I was told by a friend that what I was doing on one animation would be better suited to After Effects. So, I installed it from the CC dashboard, opened it up, and got to work with no additional cost or learning curve.

PROS

First and foremost, I love their focus in recent years on making the software easier to learn, easier to use, and easier to deploy. In some places, there is educational materials built right into each window of the program. This is especially helpful to infrequent users. I feel less pressure to have a search engine open in a separate tab for questions that come up, as the help is increasingly within the program. Secondly, I've used the software for years and the sheer value it provides is second to none.

CONS

Some of the programs included in the Creative Cloud feel better suited to use on a laptop than others, at least with the default settings. Perhaps they plan on improving this overtime (I certainly hope so) and it must be said the ACC offerings are still better than their competitors'. However, I would like to see some form of "Laptop mode" like a few programming IDEs provide, as the programs can get a bit cluttered when I'm on the go.

Reason for choosing Adobe Creative Cloud

I felt it offered a stronger value proposition in that there were more programs available for tasks I need to perform occasionally, such as Illustrator or After Effects.

Reasons for switching to Adobe Creative Cloud

I made the switch from competing products to the Adobe Ecosystem because I appreciated having a singular dashboard for install/updating, an active update schedule, and a similar feel between all the different software I was using. Plus, when you factor in the install and update time you'll spend, I consider Adobe CC cheaper than a hodgepodge of cheap or freeware options.

Anonymous

1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2018

A great suite of softwares for creative work... if you have money to burn.

As good and essential as these softwares can be, they sometimes feel half-baked for what they offer and can be frustrating to work with. As a result, the subscription price for the creative cloud (for businesses at least) seems fine and dandy, but can be pretty expensive for an average consumer who wants just one app to work with, even if the price is different for a single app. Go with them if you absolutely require what only these can do -- otherwise there are plenty of better alternatives.

PROS

Any necessary software that you've come to love from Adobe can be downloaded with a single click. Photoshop and others have an intro tour to get you started and make the learning curve less steep. Animate has an excellent support for HTML5 animations with the help of CreateJS (albeit a bit buggy), making in an excellent CreateJS editor. After Effects is After Effects.

CONS

The interface management is highly inconsistent between softwares -- the keypress and canvas / timeline navigation is vastly different from one app to another, despite being developed by the same company, making it frustrating to work with. Each software, itself, can also be pretty buggy -- such as InDesign's terrible export for EPUB, or Animate's attempt at scripting in HTML5. Sometimes Photoshop can't even open certain JPEG files due to an "arithmetic" error which any other software, such as Krita or GIMP, can open with ease -- and there's no sign it's going to be fixed anytime soon. Also, Premiere Pro's timeline can be pretty clunky to work with. Animate's export settings are lackluster, and its Motion Tween's features isn't as easy to work with to fine-tweak animations like in After Effects. And the Media Encoder isn't as feature-rich as I would like. Also -- and I can't stress this enough -- there's no Linux support, which immediately makes it useless for certain businesses. You "must" have a Windows or Mac use them.

Anonymous

1 employee

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

FUNCTIONALITY

5

Reviewed October 2018

Necessary for Photogrpahy and Videography Power Users Only

In general, if you are a photographer, there isn't an alternative that is anywhere near as powerful as Photoshop, or as intuitive and robust with Photoshop cross-functionality as Lightroom, neither from Apple, Nikon, or any third party app. If you are just a occasional photo-editor or do this as a hobby, then this is most likely too much. But if you are a power photo-editor and/or need to do large batches of RAW file editing, these programs are essential. Essentially, you are not a pro unless you use these programs in your photo-editing process. I've used virtually every mainstream competitor, and while many will get you 90% of the way, they are not power user programs and don't have the years of refinement that something like Photoshop does. Think GoogleMaps vs Apple Maps. That said, I use these programs because I have to, but they are not great programs, especially Photoshop. Users have become power-users because of constant use and I commend them for not having changed the basic form/function of their app like Microsoft has over the years so that someone who was a power user from three generations of the software ago can go in and feel mostly at home with CC. But in general, this is a very tough program to learn as a new user and most take tutorials or classes (or both) before understanding how powerful Photoshop really is. As a professional photographer that does bulk photography (like wedding photographers and event photographers), Lightroom is unmatched.

PROS

Powerful tools that are always up to date. Photos are synced via cloud and can be edited/worked on from multiple computers/mobile devices as needed.

CONS

Memory hogs, these programs require top of the line processors, graphics cards, and RAM (8GB minimum) in order to use on a regular basis without constant freezing. Expensive model since you are paying in perpetuity. If you want a onetime cost and use legacy software like days of old, this is not it. Different apps within the suite have completely different feel to them, as if the developers had zero interaction with each other (which they probably didn't). Adobe, Lightroom, and Photoshop all feel and work completely differently. That means that each program requires you relearn each one. If you only sporadically use some programs in the suite, getting re-acclimated to the tools every time can be frustrating. Redundant names like Lightroom Classic CC vs Lightroom CC makes their naming an absolute mess.

Anonymous

1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed January 2019

I like Adobe Creative Cloud

I use Adobe Creative Cloud regularly to edit photos in the office and on the go (on my laptop and phone), prepare files for print, and to maintain my portfolio online. It's been good for what it provides.

PROS

Adobe Creative Cloud allows me to run Photoshop and Lightroom on my main workstation (desktop) and my mobile workstation (laptop) under 1 license which allows for 2 devices. This is very nice, and makes it easy for me to manage and install the software whenever and wherever I need to. I also like that it comes with cloud storage, mobile apps, and a portfolio site that integrates with Behance. The website and storage really make it a great value, especially as it allows me to use my own domain registered elsewhere with it. The apps are good too. While a CC subscription isn't required to download, having an account unlocks more photofilters and features, as well as integrates the program with your Adobe CC for easy access to files from the desktop versions of Lightroom and Photoshop.

CONS

Updates don't always bring about wanted changes. For example, recent updates to Photoshop CC made major changes to the way tools such as the healing brush and selection box work. This has caused many long time users, myself included, to often feel like we're working against rather than with the software. Also, updates don't always overwrite current installs. In the case of major releases (e.g. the recent Photoshop CC 2019 update), the update is installed as a separate program while the older versions remains. This can eat up a lot of hard drive space. Also Sometimes updates, since they are so frequent, can cause crashes or slowdowns, although I haven't experienced this yet with the latest release (CC 2019.)

Cherry

Photography, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed April 2019

It's powerful, but it also sucks

I am still using Adobe's subscription, but just for photoshop because I found better alternatives for two of the main programmes in Creative Cloud. For Lightroom, it is not the best in interpreting RAW files compared to Capture One. For Premiere, it's very slow and old, Davinci is a much better choice, or FCPX.

PROS

I am a photographer and I do video for my vlogs. Photoshop is an unparalleled photo editing tool. It takes time to learn and master, but it can transform any imagination. I like how I can access some fonts. Audition is amazing in editing audio, it's crazy. Premiere is also a powerful video editing tool, professionals and amatures use it to edit their work.

CONS

Even if you subscribe to Adobe's service from their official site, you may not be purchasing and thus served by Adobe after all. There is a monthly plan or annual, but regardless, you are on a year long contract, not just for the first year, it's every renewal. Adobe, depends on which country you come from, has different resellers. Which means, if anything happens to your account, they simply say, "sorry, you buy it from our reseller, there is nothing we can do." That happened to me. They promised to refund two months of subscription to me on the phone, so I dropped my complain. But then they wrote to me and said they couldn't do anything for me that that's that. I told them I purchased from them, and it never tells me I am buying from someone else THROUGH THEIR SITE. And they said it's not their problem. Then Premiere. Yes it can do so much, from professionals to amateurs but it is so slow in randering files. If you use Mac, Final Cut Pro is a much better choice or you can choose Davinci Resolve which is actually free, and the paid version is icing on the cake. Final Cut Pro and Davinci Paid version are both only 299USD, life licence. While, one year of creative cloud is well beyond the one time purchase of those two other wonderful programmes.

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

2

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed June 2019

Adobe Creative Cloud - The most robust suite of apps to enable your best creativity to manifest!

PROS

Number one was the price. You get for "penies on the dollar" so many incredible apps for 1/100th of what they would cost to buy them all separately.,..and you pay monthly for this service so it makes it even more affordable than every other option available out there in the marketplace. The next most best thing I love is how this suite of apps includes every possible tool to do almost anything under the sun regarding creative work. I love the most that it automatically keeps all the apps updated without my involvement. Additionally, what I love most is their customer service department. I have had many situations where I needed their assistance and they provided me "token gestures" above and beyond the "call of duty" to appease me if I had any grievance about something. It is very rare to find a customer support team that treats their customers the way I have found Adobe treating me when in need of contacting them. To end this ...the absolute MOST best thing I Iove is how many different applications actually are included in this extremely robust suite that comes down from the cloud. It is mind boggling that the price is so low and you receive so many applications to use to pretty much cover anything under the sun that you would need to do.

CONS

What I like the least is the fact that each and every application is so robust and so complex, it would take a lifetime to just learn to be an expert using only one of them. To do the most simple tasks takes a lot of learning first and this is what i like the least - as you really need a course before you use their apps because it's so very difficult to figure out how to do anything from the simplest things to the most complex things...all of them require you knowing all the logistics of how to work with each and every app, and it's quite extremely time-consuming to "self teach" yourself on this matter. There is no "easy fix" to this other than to dive in deep and learn how to really work with each app on its own, and it's almost defined as "infinite" what you can do within each and every app Adobe provides with this Creative Cloud Suite. It truly is a never-ending learning process and you discover new things all the time - especially when they add new features when they provide updates to the apps automatically. They really need to have a built-in "guides for dummies" to help you do the basic things for each app- but they don't have that and I wish they did, and that sums up what I like the leat about Creative Cloud.

Tommy

Media Production, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

I love Adobe Creative Cloud!

My overall experience with Adobe Creative Cloud has been great! The applications and tools are top-notch and have been a part of my workflow with my creative work since the beginning. There are countless tutorials available​ online and Youtube to teach you anything you want to know, and Adobe support is always there and ready to help if​ needed.

PROS

Adobe Creative Cloud has given me all the tools I need as a creative to produce content at the highest level. Adobe is constantly updating their software, and asking for user feedback, which gives us users the best and optimal experience with the tools we are constantly using. Not only are Adobe products considered Industry-standard, but Adobe has created software and tools that are very easy to use, and if there are​ any problems Adobe support​ is always ready to help.

CONS

Honestly, there isn't much to say in terms of constructive feedback for this software. The only topics I've come across with this software is that it operates smoother and faster when working with Windows or PC rather than Mac and at times apps can crash. However, the speed/efficiency I've experienced as a Mac user is not something that's given me a problem even working with lots of various files including 8K RAW Red Files. In regards to applications crashing, Adobe does a great job about saving and recovering projects, and I've never experienced a situation where I completely lost my data or anything of that manner.

Reason for choosing Adobe Creative Cloud

They offered the most value at a very reasonable price. It included everything I needed, and there were so many more tutorials, pre-sets and plug-ins for Adobe Products in comparison to anything else.

Ilan

Graphic Design, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed October 2020

Adobe Photoshop Creative Cloud 2020 Review

Using Photoshop on a daily basis for client design projects has made me familiar with the product and I can say it is an amazingly useful tool to any designer or artist. Someone who doesn't need the entire Adobe set but is looking to edit photos with filters and cropping can pay for a Photshop-only plan at a reduced cost compared to the all-program suite. This is important to mention as unfortunately the price on the entire Suite is high, being $40 per month at the time of writing. It grows even more feature-rich yearly, and there is the ability to use Photoshop on tablets as well to transfer files for on-the-go editing. I'd say look into Photoshop and if you need it for your work or are a hobbyist artist, buy it if it's financially viable.

PROS

A highly impactful feature that separates Photshop from simpler image-editing software would be the ability to use layers. Layers mean that a user can decide to have the background be distinct from the foreground, or individually edit objects within a large picture with many objects. The layers can also be merged together, copied or deleted as needed. Naming layers is a small effort that pays off in the long run as you may work on a design or artwork for several days or weeks at a time. Seeing the name "tree" as opposed to "layer 2" and knowing it will edit a certain tree in a piece saves time. Another key element of Photoshop is the ability to download and implement brushes, to differentiate art pieces by using specific techniques like digitally mimicking watercolor or texture. All layers in Photshop have an opacity function, so a user can even select portions of the drawing to fully show or be less visible, and this is often used to do shading and make collages. Photoshop can accept various Adobe file types for editing, such as moving a file back and forth from Illustrator to Photoshop, or opening a PDF file. The save feature can be used to save a file as various formats so if your client needs a specific file type it can be provided. The entire layout of the program can be customized to your liking and entire sections can be toggled on or off.

CONS

There are minor issues I have with the program. When initially downloading it unless settings are toggled Photoshop might not naturally start every document in inches or even pixels, but in picas. Picas aren't a common measurement tool and it is easy to think your program has a bug if you do not know where the settings are. Another issue is that Photoshop, like most Adobe programs, does take up a rather high amount of computer RAM. Low-end or older computers will have problems running it, even recent laptops do not always come with the recommended RAM for it unless buying an expensive one. While on a vacation and wanting to make some artwork I attempted to run the program on a family member's laptop and what would take moments to do on my desktop PC took minutes on the laptop because of freezing and general hiccups due to lack of resource on the laptop. It was an awful experience. A smaller quirk is how every new version of Photoshop, which is revised yearly, will change the place various tools are located, either hiding them or putting them in a new location. It's annoying to have muscle memory lead to a different tool or temporarily being scared a great feature was removed.

Anonymous

1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2020

Amazing Software Suite! With a steep learning curve

Even with minor frustrations and a steep learning curve, I can't imagine using any other software for my freelance, photography, or fine art needs. The advances of this software over the last decade has been amazing and at top speed. There is no creative task I have not found a solution to. As often as I have tried other software to save money, I always come back to Adobe. It's worth the cost!

PROS

The Adobe Creative Cloud suite of software is by far the most useful collection of tools if you are in almost any creative field. I have used this software for 4+ years now, and could not do my job or create my artwork without it. Every step of my creative process is covered by one of their programs. Whether I am sorting images in Lightroom, editing and creating work in Photoshop, or doing layout in Indesign, I'm covered. The software is at the lead with new techniques and now with creative cloud, you are always using the most up to date versions.

CONS

As much as I love and depend on this software on a daily basis, the years of intense study and use that it has taken to get to the level of ease I am at now has to be taken into account. Moving from Photoshop to learning a new program like InDesign basically means you need to relearn almost everything. I understand that the two programs are for two totally different industries, but these worlds do cross over. There is also the fact that as much as I love having my software up-to-date, not having an option to buy the software out-right is frustrating. I tend to like to pay things off and not have a monthly (or yearly), recurring bill. Lastly, I would say that the occurrence of software bugs with new updates seems to happen often. It sometimes feels like we are being tested on as we pay. And the immediate help needed with sudden, unexpected glitches in your work process is hard to come by. There are times I have had to reinstall an older version to keep working. I think we are in a time when the pace of producing new software versions is allowing the collateral damage to be releasing updates with bugs.

User Profile

Scott

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2018

Adobe Creative Cloud was an ingenius solution to a problem you didn't know existed.

Adobe Creative Cloud provides me with every tool I need for my daily work in production. I cannot work without it and due to the quality of their products it makes my job easier every day.

PROS

Creative Cloud solved the issue of constantly needing to rebuy your software every few years to get the newest and latest updates. If you worked at a studio that had a newer version of Premiere then you were out of luck when you tried bringing in your project files. Adobe CC solved this, it's a monthly plan, which some were against, but getting access to the newest features and newest versions of ALL the programs Adobe has to offer is worth the monthly fee. You're staying up to date. New features, less bugs, constant improvements. These are just to name a few of the highlights of why Adobe CC is great. It gave Adobe a huge increase in cash flow as well so there has been a big upswing in the innovation department. With the newest features on every program making their respective components even higher quality is amazing. And finally having access to multiple Adobe platforms gives you the opportunity to see just how well they interact within the Adobe ecosystem. Bringing in photoshop files into After effects projects that were extracted from Premiere Pro timelines and then sent to Audition for audio mixing... The entire ecosystem of products just works well together and that's the biggest thing about Adobe that beats out the competitors!

CONS

The only issue I have with Adobe CC is in my field I use only about 60% of the products that come with it... so you could look at it as I am paying for 40% of things I don't use... However you're still saving money rather than buying the software yearly.

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