All Echobox Reviews

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Efstratios

Newspapers, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Echobox is an indispensable social media tool

Knowing what content our audience prefers to read is critical, and Echobox always provides. The app is so easy to use, added with unique features, that we feel it compliments our content. It is a real time-saver. In truth we cant imagine how work on social media was before Echobox.

PROS

Knowing which of our articles will be read the most from our own specific audience at any given time, thus maximizing our reach and engagement. Its automation and posts scheduling saves us valuable time and stuff, especially after working hour or weekends. The app is our ally when we need it the most, ie. when something goes wrong, like a missing article photo or a miscropped one or a spelling mistake in the title. Its analytics console is so easy to browse through that you can quickly locate the best articles to reshare on another day or which news content interests our audience in order to write more articles about it.

CONS

Nothing yet, but even when we have a question about something, their support team is quick to respond, helpful and polite.

Devina

Media Production, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Social media automation and content management

It saves a lot of time since we can just schedule the next few hours in thirty minutes top, freeing our time to make a strategy or create content for other platforms.

PROS

Echobox helps with scheduling and content distribution, as well as reshares and social media analytics. The analytics provided by Echobox are detailed and help a lot for an admin who juggles between many platforms at once, since you can just look at both Twitter and Facebook analytics in one place.

CONS

Echobox provides AI-message for social media teasers and captions. It also has automatic posting which depends on the content/keyword of the articles. However, these two features need a lot of human supervision. I've found that Echobox sometimes prioritizes articles that are not time-sensitive or newsworthy.

Reason for choosing Echobox

Price, easy to use.

Yolanda

Newspapers, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Yolanda Palezweni

It save a lot of time.

PROS

For my being a reporter and constantly have to update social media with relevant content so Echo Box has been doing well for me. Now I can even see what kind of stories our audience interact with the most and try to deliver such content ASAP. With that being said, Echo Box has been doing justice and save time. d\

CONS

Technical glitches now and again, Echo box fails to load pictures sometimes.

Daniel

Newspapers, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Echobos is a live saver and no brainer for a newspapaer

It solved our twitter problem, now we post 24/7 and continue growing our account, get better engamente, we love ot.

PROS

Hello, we are a small newspaper in Ecuador, with Echobox we have been able to get into the top 5 digital newspapers in our country, on twitter we have almost 1 million followers, and on IG almost 100k, our goal es to become #1 and with echobox we have been able to downsize our freelancers, the app makes all the posting decisions and has been a blessing for us. We have automated many proceses and are extremely happy with its performance. The support team is great, the answer in a matter of minutes and have always solved our problems or questions, using echobox was the best decision, we totally recommend it.

CONS

the only thing i can think, is that i would like a personalized template for branding IG posts

Reason for choosing Echobox

Price, and support

Graham

Online Media, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Changed our social media presence

We had no one to take ownership of our social media and no money to hire anyone. That’s when we turned to Echobox and it revolutionized our social media presence and saved us money in the process. It’s like hiring a social media manager without the salary and benefits.

PROS

For the most part, this tool is a set it and forget it tool. It will do all the work for you. Even if there’s a mistake in a posting, you can delete and change things from inside the interface. No need to visit all the different sites. It’s an all-in-one stop.

CONS

Echobox takes some time to train and if you don’t know what you’re doing initially, the product can take on a mind of its own. We learned that the hard way. Since we were one of the earlier customers, we got on the tool without any formal training and quickly became frustrated with it. However, after a session of going through the customizations, we learned how to control the tool and what and when things were posted. It’s not always perfect and sometimes it doesn’t post as quickly as you’d like it to, but overall, it’s a great solution.

Reason for choosing Echobox

Echobox’s machine learning fit us better. Once it learned our readership patterns, it really increased our engagement.

Veljko

Media Production, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Echobox, Great Expiriance

During couple of years working with Echobox we really managed to understand better world of social networks, behavior of our readers and followers. AI is definitely interesting feature that gives new prospective.It leaves time for our journalists to be concentered on content and its really great from our (smaller newsroom) experience. And it is good for newsrooms where it is important that journalist are involved in process of social networks management

PROS

1) This software really enables you saving time (and human resources) with all in one approach regarding social network management2) AI approach generates better results (impressions, CTR, etc...) on social networks - definitely (important for news web sites)3) Its really easy to use, all that have been engaged with it got the grifts in one day (from gen X to gen Z)

CONS

For news web sites (by our expiriance) AI part of the "package" can be limited in really "hot" breaking news situation

Fiona

Publishing, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2020

The most robust and efficient social media management platform for publishers

PROS

Echobox makes it easy to manage all of your social media output across platforms in one place. Its A.I. capabilities take the guess work out of posting times. For any publisher or brand managing a large daily volume of content, its seamless integration and automated capabilities allow you to scale your output and take a whole lot of the grunt work out of the daily management of social posts. For a publisher, it is the best tool of its kind of the market at helping to drive page views and making running social media a whole lot less stressful.

CONS

The analytics reports could be scaled up and improved with visuals, and though you can build an evergreen bank of content, this isn't easily accessible to keep track of and edit - so it would be great if this could be addressed.

Christos

Automotive, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Great tool for any social media team.

PROS

Super easy to get setup, great support. Big value in automation and time savings for my team. Maximize your investment pretty quickly.

CONS

None - would love to be able to post Facebook and Instagram stories with it though.

Reasons for switching to Echobox

Automation

Julio

Writing and Editing, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Excellent tool

In general, the experience with Echobox is very good because it gives us independence in posting on social networks, it also allows us to schedule content and monitor how artificial intelligence is placing it in the system.

PROS

I really like that Artificial Intelligence helps determine the strongest schedules so that certain content has more impact. The tool is very easy to use and integrates well with the editorial flow that is handled in a news room.

CONS

That on some occasions some pages are disconnected from the tool.

User Profile

Alessandro

Verified reviewer

Media Production, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

3

Reviewed May 2020

Useful tool, but still far from perfect

PROS

Echobox is both a platform to manage social media posts and an AI. It's really useful because it picks up contents from your feed history and let you manage them, assigning to three main categories (evergreen, breaking and normal) and time options. Then you can let it organize shares&future reshares.

CONS

Instagram scheduling not so good. Sponsored parternships on Facebook not possible. Once you create and archive of contents, you can't edit it. It's somewhere in Echobox's intelligence.

Damian

Broadcast Media, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

Una gran herramienta

La experiencia es muy buena. La herramienta nos dio buenos resultados, permitiéndonos hacer más eficientes nuestras publicaciones en redes sociales.

PROS

Es una herramienta que permite programar y automatizar con eficiencia las publicaciones en redes sociales.

CONS

Que la configuración depende del proveedor del producto y no de mi organización.

Reason for choosing Echobox

Niguno

Reasons for switching to Echobox

Porque necesitaba una herramienta más eficientes y automática para publicar en redes sociales.

Freddy

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

El mejor sofware para administrar redes de noticias

PROS

Las ventajas de Echobox que más destacan y que suelen ser muy apreciadas incluyen: Automatización Inteligente Análisis Predictivo Sencillez y Usabilidad Optimización Multicanal Personalización de Contenido Eficiencia de Recursos

CONS

Las desventajas de Echobox que podrían ser consideradas menos atractivas incluyen: Costo potencialmente elevado para pequeñas empresas o presupuestos limitados. Dependencia de la automatización que puede limitar la personalización humana detallada del contenido. Curva de aprendizaje inicial y configuración que puede ser compleja para usuarios sin experiencia tecnológica. Menos efectivo en plataformas o audiencias con patrones de interacción altamente específicos o inusuales.

User Profile

Juan Manuel

Verified reviewer

Online Media, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2024

Una herramienta para automatizar contenidos

En general es una experiencia positiva para quien quiera automatizar procesos

PROS

- Programar contenidos en varias cuentas - Inteligencia artificial predictiva - Integración de procesos

CONS

- La desconexión con la API de X nos hace ir a a app de forma nativa

Anonymous

201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2023

Facilidad para el manejo de redes sociales

Echobox nos ha ayudado a distribuir de mejor manera los contenidos para nuestras redes sociales de manera eficiente para aumentar tráfico al sitio.

PROS

Utiliza inteligencia articial que permite que la plataforma decida el momento "óptimo" para publicar algún contenido.

CONS

Las funciones para Instagram podrían mejorar para hacer más dinámicas las publicaciones (Reels, Videos).

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Mi experiencia con Echobox

PROS

La posibilidad de el contenido se pueda distribuir en distintas plataformas valiendose de la inteligencia artificial para ofrecerme un mayor impacto y también poder conocer mejor a mi publico.

CONS

Muy bueno todo. Desde la atención hasta el uso cotidiano de la app.

Morgane

Online Media, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Outil de référence dans la gestion des Réseaux sociaux

PROS

Utilisation facile et didactique, automatisation très pratique, nécessaire lorsqu'on dispose de plusieurs pages et réseaux, accompagnement idéal et à l'écoute

CONS

Mise en main et formation auprès d'un grand nombre longue

Nina

Media Production, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2022

Spart Zeit und ist einfach in der Anwendung

Das wichtigste für mich ist die Zeitersparnis und man kann schnell und unkompliziert damit arbeiten

PROS

automatisierte Vorschläge für Postings,

CONS

Mir fehlen noch die Zielgruppeneinschränkungen für Facebook Postings

Paradinas

Newspapers, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2021

Good algorithm

Echobox has been an interesting investment that has reduced the workload of our social media team.

PROS

Echobox is a very useful tool that allows you to save costs in social networks thanks to its algorithm. Its artificial intelligence manages the best moments to spread your content.

CONS

The system can be complicated during the first days of implementation and requires prior team training. It also takes almost a month for the algorithm to learn from your post.

Laurent

Broadcast Media, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2020

Le bon coté d'Echobox

PROS

simplicité d'utilisation et la mise en ligne des articles

CONS

la programmation aléatoire des articles

Diego

Media Production, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Optimizing Skills

I use the plataform to know what is the best moment of the day I should post our contents. As a journalist, specially for internet, being the firt to publish it is the most important thing. But on social media I just realized it is different. So depending on the article, Echobox prefers publishing the content a bit later during the day, in a specific moment their AI realized would bring us more engagement. Which works pretty well in our small company case scenario

PROS

Echobox Made my life and my Ag Fight co workers' lives much easier. It's simple to use and very intuitive, which save us a good amount of time besides increasing our engagement in social media (in our case, specially on Twitter)

CONS

I would like if the plataform whad the option to work just in Portuguese, since our team is whole based in Brazil

User Profile

Rob

Verified reviewer

Newspapers, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed May 2020

Love this platform

PROS

Fantastically easy to use, much better than the Facebook interface - being able to promote across multiple pages/platforms is a great time saver as well!

CONS

I would love to be able to report retrospectively on Echobox scores at the time of being posted. Also be good if A/B split test click-through rates were at 2 decimal places, but that's a minor quibble.

Ruben

Publishing, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Facilidad y rapidez de uso

PROS

La sencilla integración con el contenido de la página y cómo utiliza el algoritmo de fb

CONS

Publicación de otros tipos de media, vídeos, imágenes, de forma más automatizada

Guillermo

Broadcast Media, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

An incredible tool to make work on social networks easier

That sharing my content from my blog for networks is now much faster and more effective

PROS

The ease with which I can publish on social networks from my blog and the speed with which I can do it

CONS

Nothing so far I haven't run into any problems

Erminia

Media Production, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2020

Echobox simplifies your job

PROS

Very easy to use. Echobox simplifies the management of the amount of posts that we produce. Moreover, it optimizes performance.

CONS

I'd like to customize the homepage and create my own dashboard.

Diego

Online Media, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Social Media engagement

Really good so far. Like 3 months with no issues and increasing our engagement a little bit everyday

PROS

The softawate schedule posts overnight when nobody is working

CONS

I wish they could implement Tik Tok as one of their social media plataforms

Showing 1 - 25 of 82 Reviews