Excellent. We have had a few minor issues, and when we do, the team is there to talk with and explain. They are very accessible and responsive.

Since I've been with our company, I've trained on two other subscription software programs. Both were loaded with tons of "extras" that made it very difficult to do subscription tasks. I love SimpleCirc because it is SIMPLE but thorough. No fluff. Easy to learn, and meets our needs.

The merchandise section, where we can put back issues for sale is not quite as customizable as I would like. But, again, SIMPLE so I'd rather it be easy to use than be more complex and require a ton of training to figure it out.

Excellent; great customer suppor

Web-based; perfect for our remote team. Very easy to use.

I would like to be able to distinugish between print and digital subscribers

I really enjoyed SimpleCirc until you redesigned it.

Your new interface is horrible. The graphs on the homepage were good. The new interface is about as bad as it can be.

Awesome. When we find a vendor that is this easy to work with we love it.

I love that it simply works and is correct each and every time.

I don't really have any complaints with SimpleCirc. If I had anything it would be nice if SimpleCirc could provide routine assistance or review for us and help us, particularly with the things we may not know.

The SimpleCirc team has been absolutely wonderful to work with. Top notch customer service. They're always there to help with questions and concerns and make you feel like they actually care and value your business. In a world where great customer service is far and few between, with many making you feel like just a number, we've been extremely impressed with SimpleCirc. The software has many great features such as address verification that will save you time. The navigation is very user friendly. It didn't take long at all to learn the new system and the SimpleCirc team was there every step of the way to make sure that things were going smoothly and we were happy before making the switch.

There are a few minor things that could be improved upon but I'm certain that they're likely to be updated if/when they're brought to the attention of the SimpleCirc team as they're always very receptive to suggestions. One thing, for example, would be that I'd like to see an option for sorting by user when pulling the cash sales reports. We're a unique niche publishing company that is happy to be able to use SimpleCirc to manage subscriptions on the road now (we go to farm/tractor shows), but there is also someone at the office taking subscriptions as well and we need to be able to easily distinguish the sales that were made at the show. We have created a separate user login for those employees using SimpleCirc at the show, but when we go to pull the cash sales numbers, there's not an option to be able to sort by user so that we can tell what income came from the show. I'm sure this could be accomplished with a data export, but it would be much easier and less time consuming to have a way to tell them apart when running the simple cash sales report.