Excellent. We have had a few minor issues, and when we do, the team is there to talk with and explain. They are very accessible and responsive.

Since I've been with our company, I've trained on two other subscription software programs. Both were loaded with tons of "extras" that made it very difficult to do subscription tasks. I love SimpleCirc because it is SIMPLE but thorough. No fluff. Easy to learn, and meets our needs.

The merchandise section, where we can put back issues for sale is not quite as customizable as I would like. But, again, SIMPLE so I'd rather it be easy to use than be more complex and require a ton of training to figure it out.

Excellent; great customer suppor

Web-based; perfect for our remote team. Very easy to use.

I would like to be able to distinugish between print and digital subscribers

I really enjoyed SimpleCirc until you redesigned it.

Your new interface is horrible. The graphs on the homepage were good. The new interface is about as bad as it can be.

Awesome. When we find a vendor that is this easy to work with we love it.

I love that it simply works and is correct each and every time.

I don't really have any complaints with SimpleCirc. If I had anything it would be nice if SimpleCirc could provide routine assistance or review for us and help us, particularly with the things we may not know.

The SimpleCirc team has been absolutely wonderful to work with. Top notch customer service. They're always there to help with questions and concerns and make you feel like they actually care and value your business. In a world where great customer service is far and few between, with many making you feel like just a number, we've been extremely impressed with SimpleCirc. The software has many great features such as address verification that will save you time. The navigation is very user friendly. It didn't take long at all to learn the new system and the SimpleCirc team was there every step of the way to make sure that things were going smoothly and we were happy before making the switch.

There are a few minor things that could be improved upon but I'm certain that they're likely to be updated if/when they're brought to the attention of the SimpleCirc team as they're always very receptive to suggestions. One thing, for example, would be that I'd like to see an option for sorting by user when pulling the cash sales reports. We're a unique niche publishing company that is happy to be able to use SimpleCirc to manage subscriptions on the road now (we go to farm/tractor shows), but there is also someone at the office taking subscriptions as well and we need to be able to easily distinguish the sales that were made at the show. We have created a separate user login for those employees using SimpleCirc at the show, but when we go to pull the cash sales numbers, there's not an option to be able to sort by user so that we can tell what income came from the show. I'm sure this could be accomplished with a data export, but it would be much easier and less time consuming to have a way to tell them apart when running the simple cash sales report.

We use SimpleCirc daily. It's easy to use and we're glad we made the switch. Migrating such large databases is never fun or easy, but SimpleCirc did an outstanding job.

The integration was very easy. SimpleCirc has all the features we previously had with a custom-built in-house software plus way more. Customer service is top notch. Auto-renew was a big reason we switched, but it takes a year to see it fully work.

The emails are limited in styling. On the dashboard you see how many active subscribers you have, but I'd also like to see how many active issues. Some subscribers get more than one issue, and having the issue numbers is very helpful when working on the print order. Of course I can get that number in 30 seconds by pulling a report and totaling the issues column.

We were using woocommerce and Subscriptions plugin on our website. It was AWFUL - it took forever, you had to put people in in multiple places, the mailing list wouldn't pull correctly - just AWFUL. I found other software options but they either didn't do quite what I was looking for or they were insanely expensive. When I found SimpleCirc, it seemed like the perfect answer. Even with my frustrations with some of the limitations, it's still been a huge help and I really like it.

Its SO easy to manage our subscribers, our mailing list and handle renewals and new subscribers. That's really HUGE for us.

I run into places where I can't do something I need or want to do and that's frustrating. I can't set up postage based on the amount my buyer spends - which I need for back issues and books. I have trouble finding things because I don't know if they are in the overall settings or in the publication settings - a streamlined settings page would help with that. I can't change things I want to change - like editing the sub categories in a custom field. I have to have somebody else do that for me. I can't make global changes, which I would like to be able to do but it's not as important as the things I've mentioned first.

Finally a product that says what it will do and it does it!

It's simple for us and simple for subscribers to use. YAY!

Would love the ability to run our online store from the system also.

Absolutely amazing! I have been able to cut my subscription management expense by more than 75%. The system allows for better management, insight, and control which has improved subscription renewal rates and overall customer satisfaction. Everything a publisher could ask for, the low cost is just icing on the cake.

The software handles all of our subscription database management and usage needs - including all delivery options and platforms including digital and combo subscriptions. The interfaces is quick and not bogged down by any fluff, and is extremely easy to use. Staff training took only minutes and they were able to efficiently access and use - and even remedy pre-existing problems. I can't rave enough about this program, it makes every other option out there seem inefficient and overpriced!

Could use some supporting how-to documentation however their customer services is so superior and quick it was not a problem at all.

Excellent. Game Changer.

how easily it makes renewals and address changes. In general how it manages our subscription list.

I'm not always clear on how features work or how they are intended to be used to grow my business. I don't know where to find documentation on how to implement and use the. If I ask I get the answers but documentation or videos on how to use them would be better. If you are taking the time to develop a feature you must see it as a value and we would like to do whatever we can to grow our business.

The cloud-based SimpleCirc software really lived up to its name. For a group of small newspapers with limited circulation, it was just what the doctor ordered. Easy to learn and teach others to use, it doesn't have a bunch of options that you'll never use, and a number of options that you'll love to use. Plus, customer service has been excellent up to and including adding new features to make our experience with the system better. Check it out. Their try-it-before-you-buy-it period is an excellent way to get to know the system.

My only 'con' was the change in the way our previous circulation software tracked expiration by date, while SimpleCirc counts number of issues remaining. Once I wrapped my head around that, everything else was smooth sailing.

Wonderful!

The ease of use is wonderful! After working with a larger circ software program, this one seems like a dream. And if I do have questions or issues, the guys are great with a quick response and usually a fix. They're also really responsive to adding functionality that isn't there yet but that I need. I wouldn't switch back.

I'd like to be able to have subscribers opt in to auto-renew subs. I'd like to offer both paypal and CC for payment options. I'd love to be able to sell print back issues with the use of a variable shipping costs table. However, even without these things, it's a win!

The fact that subscribers can manage their own account. It has saved us several hours per week of processing and re-entering orders in our server base system. It's very easy and simple to use and being cloud based we never have to worry about off-site backups. The customer support is wonderful

You have to have internet access in order to use the product and if your in a remote location it tends to lag a bit.

We have shed the skin of an overly-complex, expensive data management software, with the help and support of SimpleCirc's accessible staff. They quite literally reply to my questions moments after I ask them, often with a return phone call and a conversation instead of a Q & A menu. The saying, "Garbage in, garbage out" is critically important to bear in mind in circ software. If the user experience is confusing or the management is complex, the exports and reports are doomed. It's a huge relief that SimpleCirc has made it their mission to make the front and back end virtually foolproof with no ambiguity to assure that what comes out is complete and accurate.

Developed by publishing professionals, SimpleCirc knows that keeping perfect track of subscriptions is essential to success. They know what functions are necessary and, as importantly, which are not so the data is clean and correct.

No reflection on it, but I hate even slight learning curves. I want the impossible, which is to hit the ground running. It has taken me a short amount of time to realize that the developers HAVE really thought of every possible publisher need and expectation.

A great company with amazing customer service with outstanding pricing. They have gone out of their way to really help us get our subscription management under control and would highly recommend them to anyone needing subscription service help.

The price is more than reasonable and the customer service is top notch. The SimpleCirc team is amazing at implementing customizable processes and working with us to make our backend the smoothest as possible.

The UI can be hard to navigate at times and the report feature, though powerful, can be updated.

Easiest software to learn.

Very easy to use. Easy to teach. Easy steps.

No refunds in system. If I make a mistake on a credit card.

SimpleCirc allows management of active subscriptions simple while creating a stress free experience for customers. It also enables us to manage our renewals and expired subscriptions for both publications easily by printing email and direct mail lists for labels. The list management dilemma has been reduced to a few clicks. Thanks SimpleCirc!

This program is simple from a user perspective and enables customers to check the status of their subscriptions and renew online. It has cut the number of incoming calls to the office by half. We are no longer manually checking subscription status and taking address changes or renewals over the phone because of this customer interface.

The only draw back to the software is it requires a coder to customize the page. It is not required but in order to achieve some degree of aesthetics it is needed.

The support for Simple Circ was great. [SENSITIVE CONTENT HIDDEN] worked through the weekend to get us up and running. When we realized that we needed some additional fields, he made that happen. My experience with Simple Circ has been great.

There are many things that are great about Simple Circ. It is user friendly. Easy to understand and easy to use. The price is right. The support when starting up was awesome. They helped with adding specific fields and making it work for what we needed. This is a great product to house subscriptions for home delivery or mailing lists.

If you have single copy or buy sale relations with 3rd parties, this software doesn't accommodate those types of things. If you need to house and manage small lists for mailing or subscriptions, this is a great tool.

The best value\price rate on the market.

This application is easy to use and covers all business activities linked with print magazine subscribers.

Low level of customization (if you need something extra).

Getting teh renewal messages out is wonderful, as is seeing the renewals coming in.

The list management system is intuitive,, and clearly written by a publisher

Minor criticism about using it. As a one-man publisher it can seem complicated. A film showing how a publication like Practical Farm Ideas has used it would be good.

Automated renewal efforts and customizable HTML templates.

Merchandise and upsell display options are limited.

Simplecirc replaced our old circulation /subscription management system when they abruptl went out of business. The conversion was seamless, learning the operating procedures very easy and it handles all of our needs.

Simplecirc and a very easy product to set up and learn to use. It handles all circulation and subscription managemeny functions very well.

Therre could be more detailed reporting.

Keeps track of the payments by subscriptions.

I like the way it can verify the address.

There is only stripe which is harder than square .

SimpleCirc replaced a very old, custom-built circulation management system and is quite the upgrade. We truly love it.

I needed a system that would bring circulation management under one umbrella. SimpleCirc has fit the bill perfectly. Easy to use. I particularly like the renewal efforts, email and while mail.

I would use the SimpleCirc e-edition if I could embed it on my website also. That has been my one and only disappointment.

SimpleCirc allows me to easily manage our subscriptions and renewals with a few clicks without spending a fortune.

I would like to be able to use Constant Contact for renewals but I think that is still in the works.