All TotalBrokerage Reviews

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Benjamin

Real Estate, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Total Brokerage will make your daily work life much easier

Total Brokerage makes your daily work life and activities much easier. As busy as we all are that is a great asset and important. Simple to use and learn. Also you have the ability to keep you expenses on each transaction along with many other features. Always improving on an already great product.

PROS

This is very user friendly, makes daily work activities, emailing, tracking, doing contracts, storing documents quicker & easier and is very efficient .

CONS

Not , much to dislike once you get used to using it which does not take long at all. and if you need help the support teams are awesome patient and helpful

Reasons for switching to TotalBrokerage

Company switched over and it was a great move.

Maria

Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Best CRM we found

PROS

Great functionality! With TB we have everything we need and more!

CONS

Interface, not as user friendly as expected, electronic signature, email tracking is not available

Reason for choosing TotalBrokerage

Functionality

Reasons for switching to TotalBrokerage

In general yes, but I wish TB had some of Boomtown features

Anonymous

1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

1

EASE OF USE

1

FUNCTIONALITY

1

Reviewed August 2022

TB Aug 2022

This is the 3rd document management software I've learned in this industry. It is by far the worst. A transaction in Dotloop can be expidited in 1/3 the time needed in Total Brokerage.

PROS

The ability to obtain signatures in the same place docs are managed.

CONS

Way too many tabs and screens, compared to similar software. The process is drastically slow and clunky with far too many clicks. Data is HIGHLY decentralized which requires large amounts of time to jump around to work transactions.

Reasons for switching to TotalBrokerage

Client Agents relocation to a new firm

Vendor Response

We're sorry you feel that way. As you can see from all of the other reviewers, the system can save you time if you know how to use it. We are happy to continue training anyone, free of charge, at any time. Feel free to reach out to our success team.

Replied August 2022

Monica

Real Estate, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Total Brokerage is amazing

Love it

PROS

Easy to use and understand. They are always making it better

CONS

Nothing at this time, there have been issues in the past but those were all fixed

Reasons for switching to TotalBrokerage

My company uses it and it’s easier for me to navigate

Sabrina

Real Estate, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Total Brokerage is the single BEST ALL INCLUSIVE Real Estate Brokerage software out there!

There is not enough that I could say about Total Brokerage. As a former user of AppFiles, I am so excited that our company has made the switch to Total Brokerage. We had the option to maintain our previous software or switch to Total Brokerage and I could not be happier that I decided to ditch it for a far superior option. This service is the ONLY full-service Real Estate Brokerage Software on the market, designed by and for Real Estate professionals. Also, you do not need to be tech-savvy in order to use the software. It is extremely user-friendly and on the off-chance that you have any trouble, their customer service is fantastic! I would recommend TB to anyone within the Real Estate business, it is an absolute game-changer for our industry! Thank you Total Brokerage for giving us the solution we have all been waiting for!

PROS

Everything you need is integrated with TB: -Superior CRM -Transactional Software (with reminders when needed) -Marketing, such as email subscription options, which help tremendously with customer retention and follow up -Fully integrated and Cloud hosted -Extremely mobile-friendly, meaning I can always operate while on the go (and will never lose a time-sensitive deal again) -E-signatures is just an absolute favorite feature of mine -Forms Library with all the forms you could possibly need! -Extremely user-friendly! You do not need to be tech-savvy to use TB! -Follow all of your accounting and update expenses on a transactional basis -QuickBooks integration, making taxes a breeze! -Excellent Customer Service and Help Desk -SO much more!

CONS

Currently, I honestly have zero complaints!

Reason for choosing TotalBrokerage

Because it is the BEST and full-service, everything we needed!

Reasons for switching to TotalBrokerage

Because Total Brokerage is a FAR SUPERIOR Full-Service, All-Inclusive, Real Estate Brokerage Software! AppFiles can not hold a candle to TB!

Robert

Real Estate, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Why Use Any Other CRM

TB has made my every day life as a realtor so much easier.

PROS

It's so easy to use that I have been able to write a contract, one my phone, while coaching 3rd base in a baseball game. Simple data entry for the tabes and the whole transaction is mapped out and forms auto filled. Keeping current with my contacts is also one of my favorite features. Auto drips have never been easier. It's so easy to deliver content to my leads. Both new and old!

CONS

The only thing that drives me bonkers is having to inout the name of the buyer and seller on our Receipt of Escrow form. Why can't this data come from the People Tab? I always find myself having to go back and look at the People tab to remember the names of the other side.

Rose

Real Estate, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed September 2020

Why I love TOTAL BROKERAGE

Difficult for me to learn, but well worth it!

PROS

I love that everything is together at one source and it is so easy to look up a transaction or a client. This system eliminates the need to go to different sources to look up anything about one's customer. It also eliminates the need to keep voluminous folders of paper. Also makes it very easy to look up past customers. Additionally, as a realtor, I can send out mass mailings at one time. I love this system. I am not a technological person, and it took me a long time to learn this system, but compared to App Files, and to Dot Loop, this system is a winner, and once one learns it, is very easy to operate.

CONS

I would have preferred customers in CRM to be alphabetized.

Reasons for switching to TotalBrokerage

I switched Real Estate companies from CENTURY 21 Tenace Realty to SIGNATURE INTERNATIONAL PREMIER PROPERTIES. The transition was a little difficult for me, but I received excellent support from the people at SIPP, and eventually learned the system. Now, knowing it, I wouldn't go back or switch to any other system unless I absolutely had to do so.

Stacy

Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

Nice Program

Support is very thorough and responsive.

PROS

We really like that the team is constantly improving and tweaking the product. They truly listen to suggestions and are always making it better. I love how it can populate the forms by group based on a series of initial questions. Also the checklist is awesome.

CONS

The mapping of forms can be very cumbersome. The esigining is not compliant with legal requirements, although convenient, we don't use it for that reason. Can only upload .pdf format documents. I wish the task reminder would have the task mentioned in the email it sends. Minor issues compared to the overall delivery product which is been very good for us.

Reason for choosing TotalBrokerage

Ease of use, more comprehensive features.

Reasons for switching to TotalBrokerage

I wanted a more robust system which Total Brokerage delivered.

David

Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Ease of Use

PROS

Transaction Management at it's finest. From MLS data import to Digital Signatures to easy compliance reviews, this software makes handling real estate transactions a breeze. BEST feature is transaction tracking. Use the email functions to time and date stamp all your actions just in case you need legal protection later. There's no he said / she said if everything is legally documented.

CONS

My issues are procedural... for instance, editing a file that signatures were sent for. But it is FAR better the way it is now because all the revisions are saved for compliance.

Reasons for switching to TotalBrokerage

supported by brokerage

Staci

Real Estate, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Total Brokerage Beats the Competition Into the Ground

I am much more organized when my Total Brokerage transactions are filled out because it reminds me when something is due.

PROS

The best part of the software is that I can email multiple documents to different transactions and they are there when I go to work on my file.

CONS

I can never find it on my desktop because it blends in with my screen.

Reasons for switching to TotalBrokerage

I was told to try Total Brokerage.

Dominique

Real Estate, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2022

TotalBrokerage Review 2 years in

PROS

I appreciate having a cloud-based transaction management system to house the brokerage's transactions.

CONS

I would like to see integration with e-signature platforms such as DocuSign or dotloop as they do well for the e-signature portion a bit better that TotalBrokerage. I also would like to see support for varied commission splits per agent. For example, sales and listings have different splits form leasing activities or other activities, etc.

Reason for choosing TotalBrokerage

I liked the way the product was organized

Mahsa

Real Estate, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2020

Great Software

Overall I'm very satisfied with total brokerage and would recommend it.

PROS

CRM is amazing, helps you organize your contacts and have great communication with them

CONS

Tabs are not user friendly, the automation need more instruction, I'm still not sure how they work!

Reasons for switching to TotalBrokerage

Company's decision

Nancy

Real Estate, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed September 2020

Realtor

PROS

Very easy to use and like the compliance feature.

CONS

I would like to see a section for emails received or sent relating to the file that are not directly from or to Total Brokerage.

Reasons for switching to TotalBrokerage

Changed brokers.

Lilah

Real Estate, 501-1,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

“TotalBrokerage -Is your answer Key “

Overall the TotalBrokerage it’s a great tool That’s helps you to be the Agent that you want to. Its Guide you with your transaction steps by step. It has a great marketing tools for you to to choose and design your own ads. If you are an investor or an agent it has variety of vendors list anywhere from moving companies to cleaning company etc, and you can add your own as well. My favorite part it has a great way of helping you to build relationship with your customers by sending them emails, post card for holidays or even their favorite sport. Extremely helpful Is the a reminder that will remind both parties when things are due and it’s also can sync to your calendar on your phone. And there is so much more!!

PROS

My favorite section is the Tasks, I found it extremely useful, specially as a new agent because It’s guide you step-by-step to what forms must be completed for your transaction. After three tasks that you have completed, it’s been sent to be reviewed. If those Tasks are complete and correct It will let you know you that you passed and you can move forward to the next three tasks. If it’s not being approved it will tells you what you are missing and therefore, it will helps you to correct any mistakes and you won’t be allowed to move forward until those mistakes are been approved.

CONS

I Actually love this software, it just at first you feel overwhelming but as you start using it over and over you will found very easy to used and extremely helpful.

Stacie

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

5

Reviewed August 2022

Review TB

PROS

The ease to navigate through the platform. Once you get to understand the workflow- it’s easy.

CONS

I thinks it’s easy. My broker kept making changes and improvements as we got started with the platform. Just got to know where to push the buttons for what you need.

Danny

Real Estate, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2022

Total Brokerage ease of use

at best it's decent but I would not choose the program over others unless a lot was done.

PROS

Soup to nuts from CRM to transaction management and compliance

CONS

When working with documents you cannot see what is written from the assigned fields unless you preview, you cannot add information when in preview mode. It is clunky and not easy to work with. There is no app for your phone which is insane to me in this day and age.

Reason for choosing TotalBrokerage

Franchise required the software otherwise i would choose a different CRM and transaction management

Rebekah

Real Estate, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

I hate the popup that comes up every time I open

PROS

I like the program NOT the popup. Very good program....just quit with the popup

CONS

I hate the popup that comes up every time I open this app. That's the most aggravating thing.

caston

Real Estate, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

The difference between steak and gravy...

PROS

The support of this product is exceptional. I am an old timer AND a software developer.Sometimes you have to know the difference between steak and gravy.. This software and ESPECIALLY the support team is STEAK!

CONS

N/A.. I have some product suggestions but there isn't anything not to like.

Cynthia

Real Estate, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed September 2019

Total Brokerage is Great!

PROS

It is like one stop shopping, everything you need to do in Real estate is in in this program. It also has step by step instructions for many functions, in the ? Help section.

CONS

It started out as learning experience for me since I had not sold Real estate for many years, but with a few classes it is a very easy system to use.

James

Real Estate, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

TotalBrokerage Rocks!

They Rock! It's truly the best real estate software from Contact to Contract to Close. I'm thrilled that we have this 1 awesome platform system with Southern Classic Realtors. There customer support staff is amazing and very responsive. They have been very good to work with and they allow me the opportunity to customize their system to my company operations. Excited to be in business with TotalBrokerage! -James Hamby President and CEO of Southern Classic Realtors

PROS

It's truly the best real estate software from Contact to Contract to Close. I'm thrilled that we have this 1 awesome platform system with Southern Classic Realtors. Check out their website: TotalBrokerage.com and see all the features available... You'll love it ❤️

CONS

They are currently working on one feature in regards to multiply esigning capabilities.

Reason for choosing TotalBrokerage

It was truly a 1 stop platform to run my brokerage firm.

Foxy Rae

Real Estate, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed August 2022

BrownstoneHunt Real Estate

its okay bust sometime difficult to use and train on

PROS

I like the fact it has the potential for an all in one but certain functions are missing and its not user friendly

CONS

its not user friendly and its very hard to train on

Reason for choosing TotalBrokerage

the cost

douglas

Real Estate, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Total Brokerage

PROS

Ease of use, completeness, logical system.

CONS

save should be automatic or save button in more places on screen. Having to go in and out of documents after upload to see uploaded document.

Reasons for switching to TotalBrokerage

my broker

Corietta

Real Estate, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Love it!!!

My overall experience is excellent! Customer service is always there to support you and assist you when needed and very patient with you!

PROS

User Friendly/easy to manage....training is available throughout the week and that is very helpful

CONS

unable to delete uploaded transactions on the checklist

Berna

Real Estate, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Total Satisfaction

PROS

It helps mantain an impecable transaction every single time.

CONS

there is nothing NOT to like as far as I am concern.

Reason for choosing TotalBrokerage

Broker Sugestion

Jennifer

Real Estate, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Best CRM and Marketing software

PROS

All in one CRM and marketing software, great agent support

CONS

None, I love using TotalBrokerage. Makes my work easier

Showing 1 - 25 of 116 Reviews