All TotalBrokerage Reviews
1-25 of 116 Reviews
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Benjamin
Real Estate, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Total Brokerage will make your daily work life much easier
Total Brokerage makes your daily work life and activities much easier. As busy as we all are that is a great asset and important. Simple to use and learn. Also you have the ability to keep you expenses on each transaction along with many other features. Always improving on an already great product.
PROSThis is very user friendly, makes daily work activities, emailing, tracking, doing contracts, storing documents quicker & easier and is very efficient .
CONSNot , much to dislike once you get used to using it which does not take long at all. and if you need help the support teams are awesome patient and helpful
Reasons for switching to TotalBrokerage
Company switched over and it was a great move.
Maria
Real Estate, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Best CRM we found
Great functionality! With TB we have everything we need and more!
CONSInterface, not as user friendly as expected, electronic signature, email tracking is not available
Reason for choosing TotalBrokerage
Functionality
Reasons for switching to TotalBrokerage
In general yes, but I wish TB had some of Boomtown features
Anonymous
1 employee
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
FUNCTIONALITY
1
Reviewed August 2022
TB Aug 2022
This is the 3rd document management software I've learned in this industry. It is by far the worst. A transaction in Dotloop can be expidited in 1/3 the time needed in Total Brokerage.
PROSThe ability to obtain signatures in the same place docs are managed.
CONSWay too many tabs and screens, compared to similar software. The process is drastically slow and clunky with far too many clicks. Data is HIGHLY decentralized which requires large amounts of time to jump around to work transactions.
Reasons for switching to TotalBrokerage
Client Agents relocation to a new firm
Vendor Response
We're sorry you feel that way. As you can see from all of the other reviewers, the system can save you time if you know how to use it. We are happy to continue training anyone, free of charge, at any time. Feel free to reach out to our success team.
Replied August 2022
Monica
Real Estate, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Total Brokerage is amazing
Love it
PROSEasy to use and understand. They are always making it better
CONSNothing at this time, there have been issues in the past but those were all fixed
Reasons for switching to TotalBrokerage
My company uses it and it’s easier for me to navigate
Sabrina
Real Estate, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Total Brokerage is the single BEST ALL INCLUSIVE Real Estate Brokerage software out there!
There is not enough that I could say about Total Brokerage. As a former user of AppFiles, I am so excited that our company has made the switch to Total Brokerage. We had the option to maintain our previous software or switch to Total Brokerage and I could not be happier that I decided to ditch it for a far superior option. This service is the ONLY full-service Real Estate Brokerage Software on the market, designed by and for Real Estate professionals. Also, you do not need to be tech-savvy in order to use the software. It is extremely user-friendly and on the off-chance that you have any trouble, their customer service is fantastic! I would recommend TB to anyone within the Real Estate business, it is an absolute game-changer for our industry! Thank you Total Brokerage for giving us the solution we have all been waiting for!
PROSEverything you need is integrated with TB: -Superior CRM -Transactional Software (with reminders when needed) -Marketing, such as email subscription options, which help tremendously with customer retention and follow up -Fully integrated and Cloud hosted -Extremely mobile-friendly, meaning I can always operate while on the go (and will never lose a time-sensitive deal again) -E-signatures is just an absolute favorite feature of mine -Forms Library with all the forms you could possibly need! -Extremely user-friendly! You do not need to be tech-savvy to use TB! -Follow all of your accounting and update expenses on a transactional basis -QuickBooks integration, making taxes a breeze! -Excellent Customer Service and Help Desk -SO much more!
CONSCurrently, I honestly have zero complaints!
Reason for choosing TotalBrokerage
Because it is the BEST and full-service, everything we needed!
Reasons for switching to TotalBrokerage
Because Total Brokerage is a FAR SUPERIOR Full-Service, All-Inclusive, Real Estate Brokerage Software! AppFiles can not hold a candle to TB!
Robert
Real Estate, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Why Use Any Other CRM
TB has made my every day life as a realtor so much easier.
PROSIt's so easy to use that I have been able to write a contract, one my phone, while coaching 3rd base in a baseball game. Simple data entry for the tabes and the whole transaction is mapped out and forms auto filled. Keeping current with my contacts is also one of my favorite features. Auto drips have never been easier. It's so easy to deliver content to my leads. Both new and old!
CONSThe only thing that drives me bonkers is having to inout the name of the buyer and seller on our Receipt of Escrow form. Why can't this data come from the People Tab? I always find myself having to go back and look at the People tab to remember the names of the other side.
Rose
Real Estate, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed September 2020
Why I love TOTAL BROKERAGE
Difficult for me to learn, but well worth it!
PROSI love that everything is together at one source and it is so easy to look up a transaction or a client. This system eliminates the need to go to different sources to look up anything about one's customer. It also eliminates the need to keep voluminous folders of paper. Also makes it very easy to look up past customers. Additionally, as a realtor, I can send out mass mailings at one time. I love this system. I am not a technological person, and it took me a long time to learn this system, but compared to App Files, and to Dot Loop, this system is a winner, and once one learns it, is very easy to operate.
CONSI would have preferred customers in CRM to be alphabetized.
Reasons for switching to TotalBrokerage
I switched Real Estate companies from CENTURY 21 Tenace Realty to SIGNATURE INTERNATIONAL PREMIER PROPERTIES. The transition was a little difficult for me, but I received excellent support from the people at SIPP, and eventually learned the system. Now, knowing it, I wouldn't go back or switch to any other system unless I absolutely had to do so.
Stacy
Real Estate, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Nice Program
Support is very thorough and responsive.
PROSWe really like that the team is constantly improving and tweaking the product. They truly listen to suggestions and are always making it better. I love how it can populate the forms by group based on a series of initial questions. Also the checklist is awesome.
CONSThe mapping of forms can be very cumbersome. The esigining is not compliant with legal requirements, although convenient, we don't use it for that reason. Can only upload .pdf format documents. I wish the task reminder would have the task mentioned in the email it sends. Minor issues compared to the overall delivery product which is been very good for us.
Reason for choosing TotalBrokerage
Ease of use, more comprehensive features.
Reasons for switching to TotalBrokerage
I wanted a more robust system which Total Brokerage delivered.
David
Real Estate, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Ease of Use
Transaction Management at it's finest. From MLS data import to Digital Signatures to easy compliance reviews, this software makes handling real estate transactions a breeze. BEST feature is transaction tracking. Use the email functions to time and date stamp all your actions just in case you need legal protection later. There's no he said / she said if everything is legally documented.
CONSMy issues are procedural... for instance, editing a file that signatures were sent for. But it is FAR better the way it is now because all the revisions are saved for compliance.
Reasons for switching to TotalBrokerage
supported by brokerage
Staci
Real Estate, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Total Brokerage Beats the Competition Into the Ground
I am much more organized when my Total Brokerage transactions are filled out because it reminds me when something is due.
PROSThe best part of the software is that I can email multiple documents to different transactions and they are there when I go to work on my file.
CONSI can never find it on my desktop because it blends in with my screen.
Reasons for switching to TotalBrokerage
I was told to try Total Brokerage.
Dominique
Real Estate, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2022
TotalBrokerage Review 2 years in
I appreciate having a cloud-based transaction management system to house the brokerage's transactions.
CONSI would like to see integration with e-signature platforms such as DocuSign or dotloop as they do well for the e-signature portion a bit better that TotalBrokerage. I also would like to see support for varied commission splits per agent. For example, sales and listings have different splits form leasing activities or other activities, etc.
Reason for choosing TotalBrokerage
I liked the way the product was organized
Mahsa
Real Estate, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2020
Great Software
Overall I'm very satisfied with total brokerage and would recommend it.
PROSCRM is amazing, helps you organize your contacts and have great communication with them
CONSTabs are not user friendly, the automation need more instruction, I'm still not sure how they work!
Reasons for switching to TotalBrokerage
Company's decision
Nancy
Real Estate, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed September 2020
Realtor
Very easy to use and like the compliance feature.
CONSI would like to see a section for emails received or sent relating to the file that are not directly from or to Total Brokerage.
Reasons for switching to TotalBrokerage
Changed brokers.
Lilah
Real Estate, 501-1,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
“TotalBrokerage -Is your answer Key “
Overall the TotalBrokerage it’s a great tool That’s helps you to be the Agent that you want to. Its Guide you with your transaction steps by step. It has a great marketing tools for you to to choose and design your own ads. If you are an investor or an agent it has variety of vendors list anywhere from moving companies to cleaning company etc, and you can add your own as well. My favorite part it has a great way of helping you to build relationship with your customers by sending them emails, post card for holidays or even their favorite sport. Extremely helpful Is the a reminder that will remind both parties when things are due and it’s also can sync to your calendar on your phone. And there is so much more!!
PROSMy favorite section is the Tasks, I found it extremely useful, specially as a new agent because It’s guide you step-by-step to what forms must be completed for your transaction. After three tasks that you have completed, it’s been sent to be reviewed. If those Tasks are complete and correct It will let you know you that you passed and you can move forward to the next three tasks. If it’s not being approved it will tells you what you are missing and therefore, it will helps you to correct any mistakes and you won’t be allowed to move forward until those mistakes are been approved.
CONSI Actually love this software, it just at first you feel overwhelming but as you start using it over and over you will found very easy to used and extremely helpful.
Stacie
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed August 2022
Review TB
The ease to navigate through the platform. Once you get to understand the workflow- it’s easy.
CONSI thinks it’s easy. My broker kept making changes and improvements as we got started with the platform. Just got to know where to push the buttons for what you need.
Danny
Real Estate, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2022
Total Brokerage ease of use
at best it's decent but I would not choose the program over others unless a lot was done.
PROSSoup to nuts from CRM to transaction management and compliance
CONSWhen working with documents you cannot see what is written from the assigned fields unless you preview, you cannot add information when in preview mode. It is clunky and not easy to work with. There is no app for your phone which is insane to me in this day and age.
Reason for choosing TotalBrokerage
Franchise required the software otherwise i would choose a different CRM and transaction management
Rebekah
Real Estate, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
I hate the popup that comes up every time I open
I like the program NOT the popup. Very good program....just quit with the popup
CONSI hate the popup that comes up every time I open this app. That's the most aggravating thing.
caston
Real Estate, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
The difference between steak and gravy...
The support of this product is exceptional. I am an old timer AND a software developer.Sometimes you have to know the difference between steak and gravy.. This software and ESPECIALLY the support team is STEAK!
CONSN/A.. I have some product suggestions but there isn't anything not to like.
Cynthia
Real Estate, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed September 2019
Total Brokerage is Great!
It is like one stop shopping, everything you need to do in Real estate is in in this program. It also has step by step instructions for many functions, in the ? Help section.
CONSIt started out as learning experience for me since I had not sold Real estate for many years, but with a few classes it is a very easy system to use.
James
Real Estate, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
TotalBrokerage Rocks!
They Rock! It's truly the best real estate software from Contact to Contract to Close. I'm thrilled that we have this 1 awesome platform system with Southern Classic Realtors. There customer support staff is amazing and very responsive. They have been very good to work with and they allow me the opportunity to customize their system to my company operations. Excited to be in business with TotalBrokerage! -James Hamby President and CEO of Southern Classic Realtors
PROSIt's truly the best real estate software from Contact to Contract to Close. I'm thrilled that we have this 1 awesome platform system with Southern Classic Realtors. Check out their website: TotalBrokerage.com and see all the features available... You'll love it ❤️
CONSThey are currently working on one feature in regards to multiply esigning capabilities.
Reason for choosing TotalBrokerage
It was truly a 1 stop platform to run my brokerage firm.
Foxy Rae
Real Estate, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2022
BrownstoneHunt Real Estate
its okay bust sometime difficult to use and train on
PROSI like the fact it has the potential for an all in one but certain functions are missing and its not user friendly
CONSits not user friendly and its very hard to train on
Reason for choosing TotalBrokerage
the cost
douglas
Real Estate, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Total Brokerage
Ease of use, completeness, logical system.
CONSsave should be automatic or save button in more places on screen. Having to go in and out of documents after upload to see uploaded document.
Reasons for switching to TotalBrokerage
my broker
Corietta
Real Estate, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Love it!!!
My overall experience is excellent! Customer service is always there to support you and assist you when needed and very patient with you!
PROSUser Friendly/easy to manage....training is available throughout the week and that is very helpful
CONSunable to delete uploaded transactions on the checklist
Berna
Real Estate, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Total Satisfaction
It helps mantain an impecable transaction every single time.
CONSthere is nothing NOT to like as far as I am concern.
Reason for choosing TotalBrokerage
Broker Sugestion
Jennifer
Real Estate, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Best CRM and Marketing software
All in one CRM and marketing software, great agent support
CONSNone, I love using TotalBrokerage. Makes my work easier