All Yardi Breeze Reviews
1-25 of 196 Reviews
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Jon
Accounting, 2 - 10 employees
Used unspecified
OVERALL RATING:
5
Reviewed May 2024
Yardi Breeze Review: Your Number 1 Option for Property Management!
Danielle
Verified reviewer
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Yardi Breeze Simplified Property Management
Before switching to Yardi, I used Excel and QuickBooks to manage all properties and payments. Yardi Breeze has streamlined property management; I easily keep track of tenants and leases, maintenance requests, expenses, and vendors. And the best part is that I can do it all from anywhere! Whether I'm in the office or the field, everything is in one place.
CONSYardi is continuously updating to provide the best features to its users. If there is ever something I think could improve, there is a feature to give feedback, and Yardi's engineers take every suggestion into account to continue to deliver the best for the users.
Reason for choosing Yardi Breeze
Yardi Breeze is more straightforward than other alternative software, and the customer support is exceptional! Whenever I have a question, a representative is readily available and knowledgeable. It is one of the critical components for why I chose Yardi Breeze.
Vendor Response
Hi Danielle, Thanks for your feedback! There's so much important detail here as well. Please keep us updated on your experience. There's still so much to come.
Replied August 2022
Shari
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2024
Easy of use
So far it has been great. I like that all the documents can be uploaded to each tenant and we can keep track of all correspondence.
PROSI like that Yardi Breeze is easy to use and has a chat function to quickly as for help.
CONSIt does not pro-rate a lease amount if the tenant is moving in mid month. Also, want a way prospects can book an appointment to come tour the building, currently using calendly for this.
Reason for choosing Yardi Breeze
Price was cheaper for Yardi Breeze. We analyzed the price for Appfolio and it was cheaper to use Breeze.
Andrew
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed April 2024
Yardi, a barely functional property management software
It seems that whoever made this software has never tried it for property management. On paper it checks all the boxes, in practice it's probably one of the worst softwares I've had to interface with. I've time and time again suggested improvements, but the improvements they make literally could be done in 1 hour by any competent software engineer but it takes literally months for a single feature to be pushed out
PROSI like that I can store all my property and tenant data in a database
CONS1. Cannot use property inspection tool, because you can't zoom in on photos for move in move out inspections. 2. Rentcafe has terrible user interface, I am essentially tech support for tenants because the portal is confusing 3. Cannot work in Yardi in 2+ windows/tabs simultaneously 4. Cannot track employees changing a RENTAL amount. Absolutely NO TRACEABILITY FOR THIS. Hope you have honest employees 5. The chat support is very unknowledgeable, 9/10 times I have to wait for them to find the answer from their superior or someone else, which usually takes 2+ days 6. Rentcafe is garbage, I literally could not even apply for a unit on rentcafe, in fact rentcafe shows occupied units as available. BUGGY
Mark
Real Estate, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed February 2024
Great Product - still a work in progress
We are quite satisfied with Yardi Breeze and always look forward to the updates to make this an even better product!!
PROSIt is a comprehensive program that allows us to synchronize our property management, administration and accounting functions together. We have gained efficiencies throughout the organization. In addition, as a user of many of Yardi's platforms, Breeze is easy to use and is quite user friendly.
CONSWhile using the product there are a number of glitches/processes that need to be improved upon. The check scanning App doesn't work for Canadian bank accounts and we cannot use it. In addition, remittance advice on EFT payments is missing information like the invoice number and some other areas can be improved. For the reporting, the Tenant code is not on any of the reports.
Reasons for switching to Yardi Breeze
We were looking for a software which integrates many areas of property management and automates our processes for greater efficiencies.
Andrea
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Yardi Breeze for the win!
My teams favorite part about Yardi is the chat feature. We use this feature almost weekly. The staff on the other end are courteous and knowledgeable. We rely heavily on their expertise.
CONSThe prospect portion we do not utilize and it will put units on the marketplace without our approval.
Reasons for switching to Yardi Breeze
Business merger, where new staff had already grown accustom to Yardi. It was easier for me to learn the product then make my new staff learn mine.
Isaac
Real Estate, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed April 2024
Yardi Premier
Yardi Premier is not easy to use for our Property managers, As experienced developer , many steps to do one transaction is not in the Favorite to many , I ran survey in our company and many told me the same.
PROSThe Icon on main page and Calendar is user friendly.
CONSMany steps to do...for a transaction or leases. Yardi Premier is in Beta version and need more work to complete. Connectivities were not good but got better, less disconncetion these days, also refund deposit are not accurate, any easier way?
Reason for choosing Yardi Breeze
Because we used Yardi Genisis 2 and thought the breeze would be much easier however after one year , our Property Managers still having difficulties to learn.
Reasons for switching to Yardi Breeze
To have a cloud base and more functionalities and also forced to move to Breeze due to Genisis 2 is not getting updated.
Tanya
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2024
Real Estate Property Management Company
All team members have up to date information that is relevant for their individual roles - timely, accurate and complete financial reporting as well as current tenancy information.
CONSAt times there are reporting inconsistencies - inputs do not equal the outputs for the Commercial Recovery Reconciliation and GL reports.
Reasons for switching to Yardi Breeze
To streamline Property Management function and Financial Reporting
Stephanie
Commercial Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2024
Property Management a Breeze
Appearance and ease of generating reports. Customization of account titles
CONSScreening WOrks, Tenant status eliminates tenant in certain views, filters and generate to an excel spreadsheet not in all reports
Carlene
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Mid-Sized Property Management Company
I find Yardi to be very similar in function to Sales Force as far as ease of use goes. I like Yardi as an overall operating system.
PROS-Ease of use -Ease to teach -New functions being added all the time -Help desk
CONS-The system is finicky in many ways -There are continual glitches/ information that seems to get stick behind the scenes -When updates happen the stuck information seems to get pushed through.
Reason for choosing Yardi Breeze
There were more features and options available with Yardi Breeze. Yardi Breeze is used by similar larger companies and they like the software. It functions well.
Heather
Real Estate, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Navigation
The Ease of learning the way to accomplish your work goals
CONSUnderstanding limitations of the program, differences from previous program
Reasons for switching to Yardi Breeze
obsolete/unsupported Yardi product-Classic
Robert
Real Estate, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Expand your business with Yardi Breeze
During this pandemic, going virtual is absolutely essential. We are an essential business and we DID NOT SKIP A BEAT when we went into shelter in place orders. As owner of the property management business I am just incredibly thankful to have finished implementation just 4 months earlier. We really lucked out on the timing.
PROSThe rent collection is most helpful feature. Reports are incredibly easy to send out to owners each month. The accounting system is extremely robust. I was able to get up and running pretty quickly. However I am still learning new features all the time.
CONSThe implementation time was very long, over a year. However, my previous setup was not able to be imported (manual system) so I understand why. Nevertheless, I would not change anything. We are very happy to be in the cloud with Yardi Breeze.
Reason for choosing Yardi Breeze
Flexibility with Yardi. Multiple clients had different management requirements.
Reasons for switching to Yardi Breeze
Flexibility with Yardi
Vendor Response
Hi Robert, You were wise to implement online software before it was essential to do so given shelter-in-place orders. And rent collection certainly helps keep the lights on, so I'm glad Breeze has been helpful in that area. We're always here to help explain any features via live chat. Thanks for the feedback! Sincerely, Amy Varbel, Director Yardi Breeze amy.varbel@yardi.com
Replied June 2020
Lisa
Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
1
Reviewed January 2021
Inefficient and Exhausting
The overall experience since day 1 of using this product has been ABSOULTELY TERRIBLE. At this point my team and I are extremely exhausted. We were very hopeful when signing that this would automate some tasks and make the multi-family side of our business much easier to maintain. However, it has been the complete opposite. Processes that were simple in previous software have become much more time consuming and inefficient. I truly believe this is an immature software and should not have been released to the public yet. Steer clear, people. Go with something else.
PROSBreeze seems to have a nice "look" and is more user friendly to navigate. There are multiple ways to get to certain screens.
CONSThe accounting on this software is not efficient. We've ran into so many issues and nobody seems to have an answer for basic features that this software is lacking. During the sales process, we were ensured this was THE BEST software on the market for Multi-Family managers. However, Breeze does not even allow owner draws to be sent Via EFT over $25,000. We have multiple multi-family properties whose draw is consistently double or triple that amount. Breeze does NOT function in multiple tabs or windows. If we are in the middle of a process but need to go double check a number, we have to exit and start all over once verifying. Breeze also lacks the ability to split late fees or application fees with the properties, which both of the other software's we have used were capable of doing. Receipts posted in a batch do NOT post to tenants ledgers until the batch is posted, meaning we either have to have a ton of batches per day or a tenant who pays in the morning does not get that to show on their ledger until the batch is posted at the end of the day. There is no tenant credit button. If you want to issue tenant credits, you have to enter a negative charge - but the kick is that negative charges do NOT automatically apply. Meaning, each month once charges are posted you have to go search for those negative charges and manually apply them. That's IF your monthly charges post automatically. We've had two consecutive months of our automated tasks not working.
Reasons for switching to Yardi Breeze
Sales made this seem like a great solution. We have since found the exact opposite.
Vendor Response
Hi Lisa, Thank you for your feedback. With the capabilities your business seems to require, perhaps the more advanced Breeze Premier would have been the better solution. I'm going to check in with our sales and services teams to see if we can find a solution to the challenges you outlined. We will do everything in our power to make this right. Sincerely, Amy Varbel, Director Yardi Breeze amy.varbel@yardi.com
Replied March 2021
Paul
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
LVPM Review
It is quite a long list, mostly it is about efficiency and reliability which is allowing us to grow and manage the growth without having the usual system problems that go along with that.
PROSThere are three things that stand out, Online Payments with RentCafe is very easy to set up and tenant love it, we have 100% adoption for online payments. The Owner Portal has had much bigger impact that we expected, we several owner who outside the country and in other states, having not a document repository but not having to send tons of emails, the owners can review documents on their schedule and they know where to locate agreements, insurance policies, etc. Lastly, generating monthly could be easier!
CONSBeing a long Yardi Voyager user, not having the ability to export data into Excel for custom reports or special projects is something I would really like to see.
Reason for choosing Yardi Breeze
I have a been a Voyager client for many years, when I found Breeze was available and saw the features included, risk was eliminated from the decision.
Vendor Response
Hi Paul, It's great that you've been a Yardi user for so many years, and that your owners and tenants are all on board with Breeze. Since you have experience with our Voyager platform, you might be interested in exploring Breeze Premier. It's built on the same system as Breeze but includes more advanced features, such as custom reporting, that you might find of interest. Let me know if you'd like a client support expert to show you around Premier with a quick demo. Thanks for your feedback! Sincerely, Amy Varbel, Director Yardi Breeze amy.varbel@yardi.com
Replied June 2020
Michele
Accounting, 2-10 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Introduction and decision to use Yardi Breeze for a "out of the box" project
My overall experience was exceptional from the first call with the sales team to our implementation specialist. I would highly recommend Yardi Breeze.
PROSI found the ability to customize for a project that was not a typical end user for Yardi Breeze. Considering the complexity of our project, our implementation specialist was amazing and made the process a breeze!
CONSThe main downside of the Yardi Breeze was not having the banking integration, but it was my understanding it might become available in future updates.
Reason for choosing Yardi Breeze
We tried the software for 30 days, the customer service was horrible and the software was not working for what we needed without a lot of work-arounds of which required customer service.
Reasons for switching to Yardi Breeze
We needed the ability for financial accounting for multi-entities and property management.
Vendor Response
Hi Michele, It's great to hear that your experience has been exceptional! It sounds like accounting is an important part of the software for you, so I'm glad it stands up to other accounting programs and eliminates the need for them. Thanks for the feedback! Sincerely, Amy Varbel, Director Yardi Breeze amy.varbel@yardi.com
Replied September 2021
Lydia
Real Estate, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Getting Set Up with Yardi Breeze
Again, we are in set up, but everything has been very smooth so far. I really appreciate the helpful customer service.
PROSWe are still in the set up phase, however there are several positives I can already share about Yardi. The price is excellent - middle of the road or lower compared to other, similar software. The customer service has also been top notch. It is very clear that Yardi values and listens to customer input. So far, set up has been relatively easy. The help center is a fantastic resource.
CONSSo far, I have not had any major issues. I'm sure we will learn as we go, though.
Reason for choosing Yardi Breeze
I have used Entrata for years, and they are in the Beta phase of rolling out an affordable housing option. However, their prices are much higher than Yardi, and with the product being new their team seemed to lack Yardi's experience with affordable products. I also spoke to several other affordable housing property managers in our area, and everyone had good things to say about Yardi.
Samantha
Hospitality, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Yardi Breeze with Ease
I love the simplicity of the program and how user-friendly it is. The integration was also super easy and I was able to set it up with the help of an amazing Yardi team!, [sensitive content hidden], my Heros!!
CONSI wish I had better access to Rent Cafe. With Voyager I had better access and could help tenants in a much simpler way.
Reasons for switching to Yardi Breeze
We are migrating into multi-family and short-term leases
Mary
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed June 2023
Could be so much better, but it's not
Frustrating. Some fixes can be easy yet they don't get done. We came from Yardi so easier to stay but frustrating on a daily basis. If I could find another program I would change.
PROSThe fact that we had Yardi before and our data came over. The fact that it's web based and we can access anywhere.
CONSThere are so many things!!! If you go to a Tenant's ledger you cannot easily send them email. If you paid a check and want to change the notes you can't. Hard to enter Tenant's addresses. The program goes down an awful lot, it's down as we speak and was having issus for the last 2 days. If you have a payable to one vendor and it's from 3 properties and you pay 2 out of 3 you cannot pay the last one. You need to delete the entire payable to ake out that one. If you delete a check the check number is deleted as well. So when doing a bank rec you don't know what happened to that check number. We cannot use the "apply pre-payments button' because breeze chooses what to pay instead of us. You cannot just print a report everything must be put into PDF first, what a waste of key strokes! Formatting checks, why can't there be a format for all checks?? You have to do each bank account individually! If you want to print a Tenant ledger and you choose "add additional occupants" the letter is addressed to "The occupants of" How unprofessional is that!!! Why can't it list the names. This seems to me to be an easy fix, yet you don't fix it. Why can't you show the Tenant's rent on their main screen you have to make another key stoke to go to the ledger to find out there rent. Shall I go on???
Reason for choosing Yardi Breeze
I will say that I have used Buildium and that is worse than Yardi.
Marty
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Best software !
My experience with Yardi Breeze has been a solid 10/10. This platform has truly impressed me in various ways: User-Friendly Interface: Yardi Breeze's interface is incredibly intuitive. Whether I'm a property management veteran or just starting out, it's easy to navigate and use, which has made my work a lot smoother. Productivity Enhancement: The dashboard is a productivity powerhouse. It covers an extensive range of property management tasks, from tenant screening to financial reporting. This comprehensive feature set has allowed me to centralize my operations, saving time and making me more efficient. Automation Excellence: The automation features have been a game-changer. They've minimized manual work and reduced the risk of errors, making my day-to-day tasks more efficient and hassle-free. Customizable Dashboard: The ability to personalize the dashboard to suit my specific needs is a standout feature. I can focus on the tasks and information that matter most to me, which has streamlined my workflow. Outstanding Support: Yardi Breeze's customer support and training resources are top-notch. They've been instrumental in helping me maximize the platform's potential. Scalability and Integration: Yardi Breeze is adaptable, catering to businesses of different sizes. It seamlessly integrates with other systems and services, allowing me to grow my property management operations. In sum, my experience with Yardi Breeze has been nothing short of exceptional. It's made my property management tasks easier, more efficient, and highly productive. A solid 10/10 rating is well-deserved.
PROSWhat I appreciate the most is its combination of ease of use and the productivity it offers through its dashboard. The intuitive user interface and clean design make navigating and using the platform a breeze, whether you're new to property management or experienced in the field. It's very user-friendly. Moreover, the platform's comprehensive set of features covers a wide range of property management tasks, from tenant screening to financial reporting. This versatility allows me to centralize and streamline my property management processes, which significantly boosts productivity. The automation features are a game-changer, as they help me reduce manual work and the associated risk of errors. This, in turn, makes my daily tasks more efficient and frees up my time for other important activities. The ability to customize the dashboard is another standout feature. I can tailor it to display the information and tasks that are most relevant to my specific needs, making it highly efficient for my day-to-day work. Yardi Breeze's excellent customer support and training resources ensure that I can make the most of the platform, and the scalability and integration options mean that it can grow with my business. In a nutshell, what I like most about Yardi Breeze is that it provides a professional, user-friendly, and efficient solution for property management, making my job easier and more productive.
CONSI have no cons. I don't know how to reply to this question.
Mark
Real Estate, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Almost Greatness
Customer service is stellar and helps you thru most problems. Our big complaint is that it was launched thinking about the layman, but it was built from the mindset of an accountant, which defeats the purpose.
PROSEase of implementation Customer Service accessibility Cloud system Value Blank Check Writing Custom email/letter forms
CONSMarketed and launched as a "breeze" but designed to cater to bookkeeper/accounting minded users It was also created originally as a residential platform, but they've improved on that greatly and it works fairly well with commercial. Some tasks could be made to a simpler process but can be quite tricky getting the books to work correctly. Monthly Bank Reconciliation needs a major improvement.
Reason for choosing Yardi Breeze
1) we had a yardi platform and felt it would be the easier transition 2) it had the simple set up that we were seeking while addressing our operating needs. 3) we needed a cloud based software 4) pricing was reasonable
Reasons for switching to Yardi Breeze
We needed a new platform with our growing internal portfolio but we didn't have the staffing in place to operate a full blown management software (which we tried in Genesis). Breeze came out just as we were discussing the need for a layman minded software. Breeze appeared to be that. QuickBooks functions well for the bookkeeping, but had challenges using it for the operational side of real estate. It could have been made to work, but that would have been challenging and extra labor.
Vendor Response
Hi Mark, I'm glad to hear our customer services is everything it should be. I know accounting can be a little tricky to learn and navigate at first, especially because we have to balance sophisticated accounting procedures with the desire to produce an easy-to-use interface, and sometimes the nature of the beast is that if we oversimplify, you lose vital functionality. That said, we'd love to know about the ways we can improve. In fact, we're making upgrades, adding features and trying user-friendly improvements all the time! Bank reconciliation should work seamlessly at this point, so if it's not, please let me know what I can do to help, and I'll set you up with the appropriate representative. We hope you continue to enjoy our support. And don't hesitate to reach out with more great suggestions. Best regards, Mark Smith Yardi Breeze Director of Marketing mark.smith@yardi.com
Replied December 2019
Linda
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2020
Great for keeping track of tenant receiveables and important lease dates
It's been a good product property management wise - what we had been lacking - but it falls short accounting wise. I wish there was a way to set security protocols for certain users to edit transaction in prior "closed" months. We are one owner and don't have to report to multiple clients - so editing past transactions to have clean books is a must. Reclassifying is a total pain.
PROSKeeping track of lease dates, tenant receivables, security deposits, etc.
CONSI really wish this was as easy to use accounting wise as QuickBooks. It really lacks a lot as far as editing transactions, playing bills from multiple accounts, etc. We are one owner with multiple properties and entities - we trade monies back and forth and find it very hard to do with Breeze alone - so many journal entries. We have to post to QB at the end of each month to keep correct records.
Reason for choosing Yardi Breeze
Cost.
Reasons for switching to Yardi Breeze
We needed something to help bill tenant's rent monthly, keep track of lease dates, security deposits, etc.
Vendor Response
Hi Linda, I'm glad to hear that Breeze's property management system is working well for you. I also appreciate your feedback on accounting. If you don't mind, I'd like to ask a client service expert to weigh in on some of your ideas. After learning more about your experience and areas of concern, we may be able to troubleshoot a few items quickly, or else introduce you to Breeze Premier, which has additional accounting functionality that may be of use to you. Thanks again for your thoughtful response. We'll be in touch soon! Sincerely, Amy Varbel, Director Yardi Breeze amy.varbel@yardi.com
Replied May 2020
Deborah
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed February 2022
Yardi Breeze By DLM
Overall breeze is very effective and efficient. It has been a great help getting all the information in the same place and in real time.
PROSYardi breeze is web-based and user friendly. This is the best thing to be able to access our information from anywhere.
CONSComing from Voyager, it seems some of the very usable features were lost. For example, the copy feature is not as user friendly as it is in voyager. It seem there are many limitations in Breeze,
Reason for choosing Yardi Breeze
We felt Yardi Breeze would be able to integrate family office and our commercial real estate in one placee
Reasons for switching to Yardi Breeze
Ready to incorporate new technologies
Vendor Response
Thanks for your feedback Deborah! We're happy to hear you're getting everything you need.
Replied August 2022
Pamela
Real Estate, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2020
Yardi user since the DOS version!`
Overall we are more satisfied than disappointed with the product. I do believe that they are trying to "evolve" as time goes by with users "suggestions". It is my hope that the software engineers are "listening" :o)
PROSLove the web based options. Owner EFT distributions, email and "owner portal" reporting, tenant statements with the ability to email. This program is functionally similar to Yardi Professional which we used for over 20 years. It was tough to make the switch due to the fact that YP was a workhorse, but having all of the web capabilities to bring us into the "21st Century" was a GREAT move! Especially with the current COVID-19 crisis - we were able to have some of our employees work from home! If we "had" to, we would have been able to totally function remotely.
CONSI don't like the time it takes for the EFT's to hit our owner's accounts (5 banking days). I also do not like the fact that the company Logo and company information are not provided on the cover page of the monthly report packages. I have made several comments about this (I've had owner "complaints" as there is no contact information on the package for when they supply them to their tax professionals - this is "not" a professional look for our company). Not being able to "toggle" between different screens (which we could do in a very "old" program was a surprise to us!).
Reason for choosing Yardi Breeze
n/a
Reasons for switching to Yardi Breeze
Web based capabilities
Vendor Response
Hi Pamela, It's incredible that you've been with us since the beginning. You could probably teach a class on Yardi property management software by now! Also, that's wonderful news about your team using Breeze remotely without a hitch. It's so important to be able to do that right now. We will certainly pass your other notes along to our development team. Your suggestions are always welcome. Thanks for your feedback! Sincerely, Amy Varbel, Director Yardi Breeze amy.varbel@yardi.com
Replied June 2020
Derek
Real Estate, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed November 2022
Stay away from Yardi.
One of the worst experiences I have every had with any company. We had onboarding specialist who would not help. After telling our salesman we wanted someone else multiple times they still insisted on this person being on our calls. We never got our site up and running. Many things were told to us that never happened. It took days to get tech support to help fix any issues we had. They were very rude to talk to. When I called to ask my salesman to let me know if our contract had expired. He cussed the company and apologized. Most unprofessional call I have ever been on. This was the longest 2-3 years of my life. Glad we finally left.
PROSIt is a very powerful software that requires multiple full time people to keep the system running.
CONSToo confusing to use. It is so complex and complicated that it is hard to figure out what all is going on. You have to make sure all the property info is correct or it will mess everything up. We had many units not get billed because the tenant went month to month, so the system quit billing. We had to go though all of our units and change the billing data to 2099. This is one of the many issues we had.
Vendor Response
Derek, we are very sorry that you had a poor experience. Even though you've already left, we'll investigate this issue internally as this is not up to our customer service standards.
Replied January 2023
Lindsey
Accounting, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
YARDI Breeze was the best decision I made.
I am very happy with my purchase of YARDI Breeze and would choose it over and over again.
PROSYARDI Breeze is so much more efficient than any other property management software I have used (which is a many). It has made our jobs faster in every department.
CONSNothing! I am very happy with that YARDI Breeze has to offer.