All RefNow Reviews
1-25 of 258 Reviews
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Akanksha
Verified reviewer
Retail, 201-500 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
great interface
very easy to use, good interface, very user friendly
CONSmust include more options as it gets restrictive
Love
Health, Wellness and Fitness, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
My honest Review
Fast and reliable Accuracy Fast and reliable
CONSConstant reminders Fast Reliable Accurate
Melissa Smith
Non-Profit Organization Management, 51-200 employees
Used less than 6 months
OVERALL RATING:
3
EASE OF USE
5
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed May 2020
Functional but features need work!
Easy to use Functionality was good Fairly intuitive
CONSIt chased me less than 3 working hours after original email!!!!!! This isn’t not a reasonable timeframe at all
Vendor Response
Hi Melissa, We're sorry to hear your experience of using RefNow as a referee was not the service you expected. We would like to offer you 3 months free unlimited use of the RefNow platform for your organisation if you would like to see how it works from the inside / controlling notification frequency to explore your suggestions and ideas for improvements of how some of our features currently work. Currently we leave the notification frequency to the choice of our organisations who send the reference requests, and they are sometimes set to be more frequent if there is an important need for the reference to be received back. However we fully understand this may not be convenient for all referees and candidates who are receiving the reminder notifications and phone calls from our team. If you would be interested in our offer please ask your HR team to contact us at hello@refnow.co.uk so we can get your free account setup. We look forward to working with you. RefNow
Replied May 2020
Damilola
Health, Wellness and Fitness, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
RefNow excellently
It’s reliable, easier ,faster and safe to use even when using it for the very first time.
CONSI started using RefNow not long ago and so far, I like everything about RefNow.
Esther
Mental Health Care, 1 employee
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2024
Recommended
very well organised. l highly recommend this . its new for me and l love this method of reference request.
PROSvery easy to use and navigate, very easy to use. this is new for me and l absolutely love this
CONSNothing. It is okay. just that you are expected to download all the document required before you are able to move on to the next page
Ola
Hospitality, 51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Quick reference Portal
It was great experience. first time using it and not the usual nom but straightforward.
PROSIt was quick, ease and less evasive. A link was sent to my email and it was quick to complete online
CONSNot as personal, and not sure if it was clear enough to give the right feedback about a team
Manjit
Hospital & Health Care, 10,000+ employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2024
Feed back, have not used it before only for giving reference.
Good, it was very easy to completed , our company is volunteer organisation. We do not use this very oftern.
PROSit was easy to answer the questions and fill in the reference.
CONSToo many reminders. i have not used them before this is the 1st time I am using this 1st time to give reference.
Kartar
Health, Wellness and Fitness, 5,001-10,000 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed April 2024
Reference Review
System was easy to use, and the process walked me through it.
PROSThe system was very easy to use, it walked me through the process.
CONSThere were no Cons on using the system, it is very easy to use with not many key strokes.
Nilaniya
Education Management, 1,001-5,000 employees
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2024
Easy to use
I found it very easy to use, it allowed me to concisely provide the information that I needed to for my employers.
CONSI could not move on to another section unless I filled in certain sections
Anonymous
11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2024
Works as expected
Very quick and simple to use. Easy for beginners to pick up and learn
CONSNot sure really - There is nothing that I didn't like
Sue
Hospital & Health Care, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Quick, easy and professional
More efficient use of staff time and resources. Quicker onboarding of volunteers and staff.
PROSQuick and easy to request references. More professional than our previous method. Ability to set up separate teams for volunteer and staff references. Friendly & efficient customer service.
CONSWould love it to be able to be integrated into our Volunteer Management System but this isn't RefNows fault.
Mohammed
Facilities Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
My Review on RefNow
Amazing!
PROSProduct is easy to use. I highly recommend.
CONSI think they should provide more options on their Reference Request Automation.
Reasons for switching to RefNow
Poor customer service
Ryan
Human Resources, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Very useful
Very positive has helped us get references otherwise would of been missed
PROSHelps us keep compliance process managed at any time from any where, things would be missed without!
CONSCan sometimes confuse some staff members hence slow things down
Reason for choosing RefNow
Better deal overall
MD Babul
Chemicals, 5,001-10,000 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed October 2023
Fantastic
Fantastic I like most of RefNow. Great initiatives, we may feel free to thanks the organizer.
PROSEverything I like most of RefNow. Great initiatives, we may feel free to thanks the organizer.
CONS100% I like most of RefNow. Great initiatives, we may feel free to thanks the organizer.
Godswill
Mental Health Care, 5,001-10,000 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2023
Secure References.
Very secure i think its used by most companies.
PROSThe security and the ability of the step by step process. One cant jump without finishing the previous step
CONSIt take you back to the previous page and cant start from where one stopped
Anthony
Hospital & Health Care, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2023
Recommendation for RefNow
Great, I would recommend to others.
PROSEasy use. Pages are easily accessed. Page interface is also simply. References are simple and well detailed
CONSI really can't pinpoint anything I would say I dislike about RefNow
Osman
Government Administration, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
The use of rubber bags in Tamale, Ghana
Its good and can help in solving financial problems
PROSIts educative, adaptive and encourage people to use the application.
CONSIt is slow and there is a lot of unsolicited adverts in the application
Lee
Hospital & Health Care, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Review of Ref Now
Excellent & very helpful with there requirements
PROSQuick & very easy to apply information & great service
CONSNot a thing really, very easy to fill in relevant information
Oluwadarasimi
Health, Wellness and Fitness, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Very Easy Use
The ease and automation of things makes the flow of refrrencing easy
CONSI can not think of anything at the moment everything seems to work fine
Beatriz
Cosmetics, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Good use for buisness
Good technology and easy and fast to fill out.
PROSIt’s good to make sure people have references.
CONSI think the reference industry is a bit outdated.
Babita
Medical Practice, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
reference
its good to use for the reference
PROSshort and sweet to get the reference from the applicant.
CONSno, all features mentioned are satisfactory.
B
Professional Training & Coaching, 1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Satisfied customer
Very satisfied. I would definitely recommend this app to other.
PROSEasy to use. Very detailed fit for purpose.
CONSAdd more options for relationship with the refresh column.
Temitope
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2023
Review
I love the fact that it gives immediate response
CONSIt is not flexible, it is rigid in nature
Tosin
Health, Wellness and Fitness, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Satisfaction
Satisfactory and highly recommended to other users.
PROSEasy to use and gives details abiut candidate.
CONSThe programmer need to do more ads for an organisation to know more about RefNow
Jake
Automotive, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2023
Ease of use to obtain references
Ref now is so easy to use to obtain the references I need
CONSWould be a good feature to send more regular reminders to candidates and referees