Ability to use it anywhere anytime, ease of use. Ability to communicate with staff members and trace all updates and changes

Its incompatibility with Apple devices. Makes it difficult to make changes on the move sometimes and it isn't always easy to use with touch screen

A much clearer and more accurate view of staff work times, leave. Easier to track absenteeism and manage via the reports available. Simple to use and a time saver when planning rosters and staff leave.

Initial set-up was easy and the instructions to do so clear. The rosters can be set to cover a wide range of duty shifts, daily and weekly. The roster template set-up was simple and it is extremely easy to transfer to the Overview for use. Changes to the roster for holidays, rostered time off, sick leave etc. is very simple and can be added directly into the Overview. The reports available are clear and full and very good for Management purposes. The time clock log-in and log out is quick and simple.

The inability to select several staff members when adding time off, especially Statutory Holidays when not all staff have the time off on that day. Even though this may be done directly in the Overview it would be quicker and easier to do as a once only action in the Add Time Off function.

Very positive - have been using it for 13yrs across 2 different businesses.

Being able to click & drag copy shifts, copy/paste even on mobile version for ease of scheduling / making changes. Ability to send message to all or selected employees.

Nothing I can think off - there are a lot of functions we don't take advantage of due to other circumstances.

Overall, I find the entire system to be challenging, both for the company and the employee.

The customer service is super quick to respond via chat and is always a person, which is very helpful. Usually they can resolve the issue or I can figure out quickly that it's not possible to resolve the issue due to the limitations of the platform. It's also inexpensive compared to other rota systems we've looked at, so I suppose I would say it's value for money. However, I believe you are paying for what you get - a very basic and clunky rota system that is serviceable but not necessarily quality.

The pros listed above are the only two things I like about FMS, so that basically means the cons are everything else. I don't find it to be user friendly for the employee - meaning it is difficult to see your shift pattern, apply for available shifts. The mobile app is unusable and we have to tell employees to use the desktop site at all times, which many find annoying. There's also no way to advertise available shifts in the facility view, only via staff view which I find very strange. We don't use it for timekeeping because there's no function for staff to 'check in' like on other rota systems. We also can't use it for payroll because we have staff working at more than one pay rate, and to adjust this and make exceptions has to be done staff member by staff member. Perhaps it's not only FMS's limitations but the way we build our rota system - I will be upfront that I did not built the rota system, rather inherited it from previous managers.

Findmyshift is an easy-to-use platform that keeps my Team in the know about when they are expected to be at work. That's all we need it for, and it works perfectly.

The communication tools are not very sophisticated (we've used Deputy previously and it was a bit more swish), but we don't need much more than Findmyshift offers.