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Swoogo
Swoogo
Expect more from your event management platform. With an emphasis on simplicity, functionality, and the true DIY spirit, Swoogo is a user-friendly event management platform that streamlines the organizational aspects of every typ...Read more about Swoogo
RegFox
RegFox
RegFox is a powerful event registration platform for conferences, camps, classes, and more. It’s easy to use, highly customizable, and unbelievably affordable. This powerful event registration solution is easy to use, highly cu...Read more about RegFox
RedPodium
RedPodium
RedPodium by Webconnex is a cloud-based registration management solution designed specifically for racing sports events. The solution allows event organizers to create customizable registration pages and send invites to the team o...Read more about RedPodium
PlanetReg
PlanetReg
PlanetReg by hemko systems is a cloud-based registration management solution that allows event organizers to register attendees, collect payment and manage event activities. The solution is suitable for conferences, reunions, char...Read more about PlanetReg
ChronoTrack
ChronoTrack
ChronoTrack is a cloud-based registration management solution designed explicitly for events like race and marathon. It helps race organizers to manage events participation, athletes information, race timing and results. The solut...Read more about ChronoTrack
ProClass
ProClass
ProClass is a cloud-based registration solution that helps in online registration, membership management and payment collection. It is suitable for designing learning programs and training business associations within nonprofits a...Read more about ProClass
Regpack
Regpack
Regpack is a comprehensive online registration platform trusted by more than 7,000 organizations worldwide. Regpack gives you the tools you need to manage every aspect of your event or program including flexible form building, rea...Read more about Regpack
Stova
Stova
Stova (Formerly Meetingplay, Aventri & eventcore) is a cloud-based meeting and event management solution that helps businesses of all sizes across various industry verticals to manage various processes in an event's planning lifec...Read more about Stova
ASAP
ASAP
ASAP is a cloud-based class and membership management solution that caters to the needs of both small and midsize organizations and large enterprises. The solution helps organizations manage classes, after-school programs, events ...Read more about ASAP
Event Ready
Event Ready
Event Ready is a cloud-based event management software solution that enables businesses of any size to plan and execute events. It allows users to simplify the event registration process for on-site and off-site attendees. Ev...Read more about Event Ready
Eventbrite
Eventbrite
Eventgrid is a cloud-based event registration and ticketing solution that helps users organize conferences, seminars, festivals, shows, forums and matches. Key features include event management, ticketing and payment modules. ...Read more about Eventbrite
Snafflz Guest List App
Snafflz Guest List App
Snafflz is a cloud-based guest management solution that allows guests to register and check in for events. The solution lets users create events and import guest details from other file formats, such as Excel. It syncs the users’ ...Read more about Snafflz Guest List App
Configio
Configio
Configio is a membership management system that provides a way for businesses to build their own curriculum for online courses. The program includes exams, chapters, assignments, and syllabi within a web-based format accessible fr...Read more about Configio
CourseStorm
CourseStorm
CourseStorm is a powerful class registration and marketing platform suitable for small and midsize organizations offering online and in-person nonformal Arts, Enrichment, Community Ed, Corporate & Workforce Training, Health Educat...Read more about CourseStorm
Jumbula
Jumbula
Jumbula is a cloud-based registration tool suitable for businesses of all sizes in a variety of industries. Features include online registration and payment options, marketing and communications tools and admin dashboards. Us...Read more about Jumbula
EventNook
EventNook
EventNook is a cloud-based event management and registration tool suitable for small to midsize businesses in a variety of industries. Features include online ticketing and registration tools, a mobile-responsive interface and eve...Read more about EventNook
Arlo for Training Providers
Arlo for Training Providers
Arlo is a cloud-based training and event management platform designed to help users promote, sell and deliver courses and events. Arlo helps users automate manual processes by providing scheduling, automatic communication, custom ...Read more about Arlo for Training Providers
EasySignup
EasySignup
EasySignup is a cloud-based signup system that helps users register guests for events, seminars and conferences. It helps users handle administrative work and identify overbookings, recover lost information and remove copy-paste e...Read more about EasySignup
CONREGO
CONREGO
CONREGO is a comprehensive Event Management Software designed to streamline and enhance the entire event planning process. With its user-friendly interface and powerful features, CONREGO enables you to effortlessly create and mana...Read more about CONREGO
Race Entry
Race Entry
Race Entry is a cloud-based registration management solution designed for events such as marathons, fun runs and other races. It offers participant registration, race maps, volunteer management, fundraising tools and online store ...Read more about Race Entry
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Buyers Guide
Last Updated: March 16, 2023Organizing events is no simple feat—it takes several processes working in tandem for things to go smoothly. These processes include:
Planning the event
Marketing the event to potential attendees
Handling registrations
Collecting payment
Addressing feedback
Following up with attendees
The overall success of an event depends on the number of registrations it receives. The more attendees, the more opportunities to gain paying customers, which is typically the goal. This is where event registration software can help: These solutions automate the registration process by allowing users to perform actions such as self-registering through a cloud-based interface and checking in through kiosks or bar-code scanners.
This guide can help potential buyers find the best registration system for their needs. Here’s what we’ll cover:
What Is Registration Software?
Common Functionality of Registration Software
What Is Registration Software?
Registration software enables organizations to automate the process of event registration and streamline the process of payment collection. Among other things, the software helps with membership management, ticketing, on-site or online registrations, self check-in and badge management.
Registration solutions can also be used to administer polls and surveys to keep audiences engaged and gather attendee feedback to improve future events.
Common Functionality of Registration Software
Most event registration software comes with some or all of the following capabilities:
Attendee management | Provides an enhanced attendee experience by enabling customized registrations, handling guest lists, managing seating arrangements and engaging audiences with polls and Q&As. Certain solutions allow users to facilitate travel and lodging arrangements for attendees. |
Registration management | Enables users to check in attendees for events, conferences or seminars through online, mobile or offline channels. Certain solutions allow users to book rooms, venues or tables for attendees, as well as register them for classes. |
Calendar management | Allows customers to register themselves for appointments or meetings by viewing the online event calendar. This feature may also include integrations with third-party calendar management applications used by participants (e.g., iCal or Google Calendar). |
Allows users to sell event tickets and enables registration for conferences through online or offline channels. Also allows users to customize ticket prices, types and quantities. | |
Enables the generation of customizable reports, allowing users to measure event ROI on several metrics such as membership type, budget utilization, audience engagement, marketing success, attendee-to-lead conversion or no-show percentage. | |
Event marketing | Allows business owners to market their events by offering features such as customizable forms, email marketing, push messaging campaigns, promo codes and event sharing on social media. |
On-site management | Enables users to manage venue-based activities, including on-the-spot attendee registrations, creating and printing name badges for attendees, checking in attendees by scanning barcodes and integration with self-service kiosks for easy check-in. |
Payment processing | Allows users to collect attendee payments for registrations by integrating with a payment gateway. This functionality allows users to create dynamic pricing options, adjust discounts and include surge pricing features for collecting payments. Certain solutions also allow users to automate the process of payment collection and refund balance. |
Key Considerations for Buyers
Here are a few other things to keep in mind as you evaluate registration software products:
Know the complexity of your registration processes. Smaller events with fewer attendees usually only require a simple registration process. However, as the number of attendees increases, so too does the demand for specialized features, such as differential pricing, discount coupons, list management for running marketing campaigns and QR or barcode scanners for on-site check-ins.
Make sure the software offers a mobile interface. As more people use their mobile devices to access information on-the-go, event planners should seek a solution that allows attendees to easily register or check-in, regardless of location. A mobile interface can help improve the user experience and reduce the work of registration coordinators by saving them the time of checking in every attendee manually.
Software should support necessary integrations. When comparing registration management solutions, know which other tools your system will need to communicate with. Consider vendors that offer integrations with customer relationship management (CRM) software for contact and lead management, social media marketing, electronic payment gateways for online payment collection and email and contact management software for push marketing campaigns.
Consider a customizable solution. The registration process should be flexible enough to enable users to register regardless of location. For an event happening in the U.K., for example, a dropdown with just U.S. zip codes or U.S. currency options won’t work. Customization can also enable users to apply certain pricing options to group bookings, such as early bird rates, discount codes and flash sales.
What Type of Buyer Are You?
The size of your business will likely influence your needs, and thereby which software is the right fit for you. Consider the following buyer types:
Small and midsize businesses. These businesses typically operate as establishments with up to 100 employees and specialize in a certain industry. Small business should consider a best-of-breed system that specializes in a certain area aligned with their specific needs.
For example, companies that hold small scale concerts and sporting events may primarily use ticketing and seat reservation functionality, and may benefit especially from online registration software. This may not be required for companies holding events such as workshops or conferences, which may focus more on attendee management features such as audience engagement or managing travel arrangements and logistics for the event.
Large enterprises. Companies that specialize in large events often host on-site events that are connected to simultaneous online events. These businesses should look for features that connect both online and offline event registration, such as QR or barcode ticket scanning and automatic badge printing. They may want to consider a registration management solution with a modular suite that provides the ability to pick and choose modules according to their needs.
Market Trends to Understand
Big data analytics. Event organizers should go beyond collecting attendee and registration information to provide a truly customized customer experience. A wealth of data on customers preferences can be collected by tracking customers’ online activities, such as their social media data and online shopping habits. Big data analytics allows businesses to study this data, so they can serve up customized content to users.