I like integration Dameware with Active Directory, functionality and simplicity.

Connecting to a computer for remote support without needing interaction from the end user is the best part of Dameware.

I have been very pleased with DameWare and have setup a DMW file for sharing with others that lists all our servers and other specific computers.

The ease of use is the best part is will connect to even to any pc on our domain, and allows us to chat with and see all screens. Even when not at our own desks it allows ease of access to others.

What I like the most of the ease of use of this program.

Cannot recommend this software enough, definitely worth the money.

There are times that it can be sluggish, or through random errors out when installing the service for the first time, but most of the time that has to do with the computer and not the software.

The ability to do ad-hoc off network remote control is nice.

I like the AD like interface, and the general ease of use. Access to remote computers having issues and being able to pull logs any time is great.

The most useful software to make remote desktop.

The ease of use and flexibility of the remote software is very good. The cost of the software is phenomenal.

We use it when a user has a problem with the computer to show what is that exactly.

My authentication methods for access to my computers is my business. This is very dictatorial and heavy-handed, and it makes no sense.

Rarely have had to use them but in the couple cases I did they were fantastic.

Overall we have been very happy with this product. All our Helpdesk staff use this product daily.

Easy to use, easy to install and configure, light.

This application helped provide visibility into remote systems, allowed access to servers, and a great resource for our help desk team.

Pretty happy with the Tool due to it's simple interface.

Customer service is 24/7 and you get one year of maintenance for an affordable one time price. I like not having a recurring charge each month.

Expensive, but fabulous remote connectivity tool.

Dameware is a true  diamond for any IT Support staff,  software can be installed on the client machine remotely without any user intervention.

The Licensing model is awesome and only costs $50.

Connections to devices and management of the network is great. The ability to connect to devices quick and safely.

I have tried other software but have not been as impressed as with DameWare. Solarwinds has great products.

It's very straightforward and also helpful if you need insight on how to operate it. The cost is also very inexpensive for remote desktop support software.

This avoids confusion with users that like to change systems without notifying IT. Dameware has a great integration with Solarwind's WebHelpDesk.

There are also some bugs and glitches that can make the program unstable, and it can take a while to get used to the various features and options.

The praise we received as a result of easy use, successful support and training was admirable.

PACE offers an easy to use platform for management. In my opinion, it's well worth the price for all of the comprehensive features that are offered.

The highly flexible management and cloud services management software that offers the best data migration ability and easy to report.

The ability to customize packages based on specific user requirements is also a great feature. The customer support team is also very responsive and helpful.

I have been using PACE Packager Hub for a few months now and have been very pleased with its ease of use and the great features it provides.

It's easy to use and makes it easy to project manage. I really like the usability of the tool and the fact that it makes it easy to keep track of tasks and progress.

I had difficulty in getting used to with the features of PACE Packager Hub at the beginning however after a while all became straightforward.

The only downside I've encountered with PACE Packager Hub is that there are not enough customization options.

Easy to use and constantly improving to automate workflow and packaging needs for multiple projects.

It’s an extremely efficient way of packaging and delivering applications across different platforms. The customer service is top-notch and they’re always there to help when needed.

I haven't been using PACE Packager Hub long enough to discover its serious defects, but so far all has been the minor bugs and issues (mainly UI that have not direct effect of the workflow).

The management of task and document is superb. I really really love that features and it also helps us colloborate with my team easily and effectively.

Easy to manage task and change with excellent workflow management capabilities and also reporting and analyzing data with PACE Packager Hub is amazing.

This tool has great features to make my document management easier and also has a good inteface.

My only complaint is that the interface could be a bit more untaught. It took me a bit of time to figure out how to use some of the advanced features.

PACE Packager Hub is an excellent choice for software packaging needs. The user interface is intuitive, and makes it easy to create packages quickly and reliably.

Smooth workflow management with best scheduling and prioritization functionalities. Easy to collaborate and get work done faster, and a highly flexible product that meets all your requirement needs.

I'd also like to highlight the organization. It's very easy to organize different projects and other work.

Employees activities monitoring and the effective data source connectors for multiple big data pulling across other project management platforms.

It also helps in building better-structured shipping of products along with the finest packaging which overall has developed magnificent customer interactions with our company.

This can help you save time, reduce errors, and ensure that your packaging projects are completed on time and on budget.

The development process can be streamlined because to the many strong features of PACE Packager Hub. It's a great option for me thanks to its strong features and extensive support.

I was very pleased to find everything I was looking for in one place and I was able to organize my work. It is pleasant and easy to use.

Different features to choose from. Easy to use interface and customer service is always available.

I can't think of anything negative at all other than the price being a little high.

The only negative part I have found with PACE Packager Hub is that it can be quite slow at times. It takes a while for the software to package the applications and can be a bit of a hassle.

One thing I liked most about this software was that the templates can be customized to suit any business needs and tasks are effectively manages.

I was able to package and deliver my applications within the span of a few hours. The customer service is also really helpful, providing great support in every step.

The biggest downside of PACE Packager Hub is that it can be a bit expensive. The pricing model is based on the number of licenses which can be costly for larger organizations.

Functional solution for easy data integration through the data source connectors which are very stable.

The ability for collaboration between different teams is perfect and easy to manage various project and files.

Easy to manipulate this product functions through its clean and professional interface which is also easy to configure.

The online ordering process was simple, and customer service was extremely helpful. The packaging materials were of excellent quality, and the turnaround time was short.

I was able to deploy algorithms quickly and get feedback from my team quickly. There's a great selection of packages to choose from, and I find the documentation to be comprehensive and helpful.

I felt the interface is quite difficult to navigate being a newbie. Being a newbie firstly I found it difficult to navigate.

It has a simple and intuitive interface. It offers a comprehensive workflow process due to its flawless structured workflow.

Excellent project database management tool with easy collaboration features and the best effective documentation platform with perfect workflow management product.

Overall fast and efficient, well worth the money.

There is no anything, that I don't like about this software.

I'm always looking for ways to optimize my processes and save time and money. That's why I was thrilled to discover the PACE Packager Hub.

The user-friendly interface makes it easy to quickly create and manage software packages, and the ability to customize packages for specific platforms is particularly useful.

PACE Packager Hub provides a user-friendly administration platform with comprehensive features and the ability to customise packages. Customer service responds quickly and offers great assistance.

US Dollar

DameWare is cloud-based remote access software that allows users to provide remote support on desktops, laptops and servers. It caters to businesses of all sizes.

DameWare helps users centrally manage team members and customers, activate and control their licenses and share the host list globally. It also supports end-users through a mobile app for Android and iOS, so users can connect through smartphones and tablets.

The window administration feature helps users troubleshoot problems without conducting complete remote control sessions. The solution also helps manage multiple active directory domains using a single interface. The product offers user account administration, password resetting and group policy editing.

DameWare provides two-factor authentication, so users can log into remote sessions via the verification protocol. The solution also supports remote-access sessions by logging in from support tickets and creating an audit trail. The product integrates with SolarWinds Help Desk.

LongDescription

Support Ticket Management

Surveys & Feedback

Customizable Reports

Access Controls/Permissions

Session Recording

Event Logs

Screen Sharing

Mobile Access

Unattended Access

Role-Based Permissions

File Sharing

Real-Time Chat

Chat/Messaging

Customizable Branding

Reporting/Analytics

Monitoring

Remote Access/Control

Session Transfer

Multiple User Accounts

Live Chat

For MSPs

Ticket Management

Knowledge Base Management

Automated Routing

Multiple Authentication Methods

Access Management

File Transfer

DRE is based on an annual subscription. DRS is a one-time perpetual license

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Dameware

Webinars

Documentation

Videos

Euro

PACE Packager Hub is an out-of-the-box workflow management solution designed exclusively for application packaging teams of various sizes. App packaging engineers use the solution to automate the end-to-end application packaging process: from receiving an order to its successful delivery to the customer.

PACE Packager Hub uses the industry's best practices for process automation. Thus, the tool can be used as is, as well as can be tailored to the unique needs of each application packaging team.

The solution also serves as a collaboration platform where app packagers, team leads, and customers can efficiently collaborate on a package order. 

The main features of PACE Packager Hub include the following: 

SLA tracker to measure and meet all service-level agreements
Out-of-the-box packaging processes with high customization capabilities
API integration with a current software environment 
Easy download and drag-and-drop upload of files of any size
Repository management for package delivery
Centralized workplace for app packaging projects


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