All Ringover Reviews
1-25 of 402 Reviews
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Guillaume
Computer Software, 51 - 200 employees
Used free trial
OVERALL RATING:
3
Reviewed April 2022
Pleinement confiant
Santosh
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Great Application and high uptime
Great, Easy and Transparency.
PROSWe have been using Ringover more than 2 years. Call quality are very high and the services are all the time up. The admin panel UI is very friendly. Any layman can understand and use it. Services are always good and billing is very transparent. While dialing the number only one would get to know how much the call would cost. We are happy with Ringover and continue to use the same further.
CONSThere are no cons as such. If there is any issue, team will sort it out within mentioned TAT.
Reason for choosing Ringover
Tried for free initially but now the services are used to us. So not thinking to move over to any other.
Vendor Response
Hello Santosh, Thanks so much for your loyalty and for sharing your 5 star review! We look forward to continue working with your team at Unichrone. Regards, Team Ringover
Replied June 2020
Daniela
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2021
How is ringover on a daily usage
I like that you can use everywhere, a computer on phone and be assigned different location of numbers. This is very useful when you have clients in some location but you are not physically there.
CONSThat sometimes, even if the app is open, I am not receiving the notification so I lose the calls.
Reasons for switching to Ringover
It was cheapere and skype had no italian numbers
Vendor Response
Hello Daniela, Thanks for leaving such wonderful feedback. We are happy to hear that you are satisfied with your experience with Ringover. Looking forward to continue working with your team! Good day and see you soon ! The Ringover team
Replied March 2021
Cyril
Internet, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2022
Telephony for flexibility
make a call, transfert it is easy. Setting up a standard with it's own options is very usefull and the mot important thing is that you can manage a calendar for every operator.
CONSThere's some issues about the stability of communication, and the software (desktop app) comes with multiple bugs.
Reason for choosing Ringover
For the princing cheapier.
Vendor Response
Hello Cyril, Thank you very much for taking the time to share with us your feedback. We're happy to learn that you find our solution very user-friendly. Regarding the difficulties that you found, we're currently working to improve the overall quality of our product. However, our support team is available from Monday to Friday from 9 am to 7 pm (CET) and Saturdays from 9:30 am to 1:30 pm (CET) by phone at +33 1 84 80 08 00 and preferably by email at support@ringover.com. Please do not hesitate to contact them, if ever you're still having issues, they'll be more than happy to help you with them. We wish you the best. Sincerely, The Team Ringover
Replied August 2022
Emin
Events Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2020
Experience on Ring Over
The overall experience is good but the website of the app is terrible for getting information about the packages. I was not expecting this much quality that is why I would say it pays off.
PROSThe interface is amazing. I want to note that the possibility to get voice message is the best as the same feature was not possible for skype
CONSthe packages, it is somehow limited. I see it as a new player and I think it should offer the packages that TUrkey and countries like it should be included in the same package with Europe
Reasons for switching to Ringover
In order to discover new featurees could be offered by other providers
Vendor Response
Hello Emin, Thanks for taking the time to share your feedback! We are happy to learn that you are enjoying Ringover and have seen first-hand the value it brings to any business. We would love to offer unlimited calls to all parts of the globe but for now you can call without limits to 80 landline and mobile destinations across different continents. We even offer virtual landline and mobile numbers in many of these locations. Thanks again for choosing Ringover. We look forward to continue working with you! Regards, Team Ringover
Replied November 2020
Aman
Verified reviewer
Chemicals, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2023
Ringover is a software that businesses can use to manage their communication, which is based in the
Ringover is widely appreciated as a cloud-based communication software that offers an all-encompassing range of communication tools suitable for businesses. Its user-friendly interface, high-caliber voice and video calls, and smooth integration with other business tools have garnered admiration from users. However, a few users have expressed occasional technical difficulties, and the call quality has been a cause for concern for some. Nevertheless, on the whole, Ringover appears to be a dependable and reasonably priced solution for businesses seeking to simplify their communication processes.
PROSRingover is a software that provides a wide range of communication tools such as voice and video calls, messaging, and team collaboration, all in one place. It has an intuitive and user-friendly interface that is easy to set up without the need for any special hardware or software installations. The software utilizes VoIP technology to ensure high-quality voice and video calls, which reduces call dropouts, lags, and delays, resulting in clear and crisp audio and video quality. Additionally, Ringover integrates with various other business tools, such as Salesforce, HubSpot, and Slack, which makes it convenient for businesses to streamline their workflows and communication across multiple platforms. Ringover also offers flexible and cost-effective pricing plans suitable for businesses of different sizes.
CONSThere are some typical complaints from users of Ringover that relate to sporadic disruptions and issues with the call quality, which may have an impact on the overall communication experience. Additionally, a few users have reported occasional technical glitches or challenges with integrating the software. However, it is important to note that these issues are not very common, and the Ringover customer support team usually responds promptly to resolve them
Vendor Response
Hello Aman, Thanks for taking the time to leave this comment. We are happy to learn that you enjoy our solution and, that you enjoy our various integrations. We are also sorry to hear that you have experienced some mild disruptions with Ringover. Should you experience any issues at some point, please feel free to email us at support@ringover.com, and our support team will be more than happy to assist you! We wish you a pleasant day! Best regards, The Ringover Team.
Replied May 2023
Llana Melissa
E-Learning, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Communication Just for Work
I love Ringover! It’s like my communication space specifically for work. I don’t have to use my personal number anymore so it’s a way to separate calls and messages from work and from family. It’s ideal for work-life balance, I guess.
PROSWhat I like most about this software is it offers my most needed communication tools and more in one app - messaging, video calls, and statistics.
CONSWhat I least like about this software is sometimes when my husband and I call at the same time the reception becomes poor. I wonder if it’s just my internet or it’s the app.
Vendor Response
Hello Melissa, Thank you for taking the time to leave your comment. We are happy to learn that you are enjoying our service. In the event that you are experiencing some quality issues, please feel free to contact our support team at support@ringover.com and, our team will be more than happy to assist you! We wish you a lovely day! Best regards, The Ringover Team.
Replied May 2023
James
Internet, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Easiest Phone Provider System through the App and Web
The once I contacted support to change a phone number they were brilliant. A fast response and they dealt with the issue straight away. Many companies sent a generic reply with a link to a help page but Ringover just actioned what I asked.
PROSThe Ringover system has been very simple to set up, manage and use. The mobile app works seemlessly without having to configure all the settings like other VoIP providers. The app doesn't seem to drain the phone battery much either. The web interface is not just a administration portal but allows calling from within a web browser. Love it! In addition, the service has the option to integrate with CRM include custom built systems through the API
CONSI honestly can't think of any. We can always say the cost because we want to save money but the service is worth the money.
Reason for choosing Ringover
Because it works so well both with the App and the Web and will international numbers.
Vendor Response
Hello James, Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using Ringover. Looking forward to continue working with you ! Have a good day ! Regards, Team Ringover
Replied March 2021
Hamid
Accounting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2023
Ringover is Good
Phone quality is very good, almost is easy ti use
CONSThe solution is easy to use for any one, very interactif
Vendor Response
Hello Hamid, Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using our solution. Looking forward to continuing working with you! Best regards, The Ringover team.
Replied May 2023
Kit
Hospital & Health Care, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Remote Work Made Easier
Because of Ringover I found another remote work for me. This app gives opportunities for work not just locally but even internationally because ofthe remote access it provides. So grateful there's an app like this!
PROSWhat I like most about this software is I can have it installed in my phone, my ipad or in my Mac, whichever helps me comfortably make my calls. Great app!
CONSSometimes when two people are using the app at the same time the voice quality gets poor. Our voice interestingly sounds a bit distant and softer. Though we found a solution to make a schedule forcalling, it would have been better ifthe sound quality doesn't change.
Vendor Response
Hello Kit, Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using our solution. Looking forward to continuing working with you! Regards, The Ringover Team!
Replied May 2023
Julie
Telecommunications, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Ringover Review
I am hugely impressed with Ringover’s platform, I have been using it for a number of months now and find it’s features offer a much better all-round business tool than the other VoIP solutions I have used in the past. The free calls not only include UK geographic and mobile but also international calls which has saved me a fortune compared to any other system I’ve used as I do often need to call abroad. I love the fact that I can use the video conferencing facility from the same platform with no time or user limitations, it’s enabled me to conduct much bigger and more flexible meetings online which has been invaluable during the pandemic restrictions. In addition using Ringover as my main business platform also allows me to send text messages, keeping all communications in one place. I truly value the business benefits since moving to Ringover.
PROSFree Calls Internationally Unlimited video users Unlimited video time SMS
CONSI haven't discovered anything I don't like
Reason for choosing Ringover
Having everything on one Platform and free international calls
Reasons for switching to Ringover
Ringover offered everything I needed from one platform
Vendor Response
Hello, Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using our solution. Looking forward to continue working with your team! Regards, Team Ringover
Replied July 2021
Asanka
Real Estate, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed December 2022
Do not buy. There are so many better products out there.
The soft phone feature. And nothing else.
CONSThe cunning cancellation policy and hopeless customer Support.
Reason for choosing Ringover
Online reviews.
Vendor Response
Dear Asanka, We are sorry to hear that your experience did not meet your expectations. We'd like to know the details of the problem you mentioned. Unfortunately, we are unable to identify you in our databases. Do not hesitate to send us your comments by contacting us at support@ringover.com. We will be able to discuss and find a solution to your problems. Have a nice day ! The Ringover team
Replied December 2022
Daniel
Computer Software, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
It's good
Couldn't be easier to use. Recommendable.
CONSAs any software, issues will eventually happen, but the support is pretty quick when it comes to getting issues resolved.
Vendor Response
Hello Daniel, Thank you for this great comment ! We are happy to know that you like our solution! We do everything we can to make it user-friendly for our customers and allow them to provide top customer service whatever the situation ! We look forward to continuing with you. The Ringover team
Replied May 2023
Will
Marketing and Advertising, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed June 2020
Ringover is not over sold
good
PROSintegration with salesforce is good, overall quality of calls are good. There are some nifty features like note-taking and more.
CONSVoiP always has some reliability issues and this has shown up once or twive
Reasons for switching to Ringover
The other provider was very expensive and had no substantial benefits for us
Vendor Response
Hello Will, Thanks so much for your feedback! We are extremely happy to hear about your positive experience. Happy to have you as a client and feel free to reach out if you need some tips on how to improve voice quality. Team Ringover
Replied June 2020
Eddie
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Easy of use
Easy to use Statistics function Fully virtualized (no hardware)
CONSCustomization of the dashboard, which can still be improved
Vendor Response
Hello Eddie, Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using Ringover. Looking forward to continue working with you! Regards, Team Ringover
Replied July 2021
El Mokhtar
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
The best Voip app
We tried many Voip app's and ringover is by far the one who suits us the best
CONSNothing spécial. We have using it for 2 months now.
Vendor Response
Hello El Moktar, Thank you for sharing your experience, at Ringover we do our best to make our Saas solution as efficient as possible for our customers. Have a nice day, The Ringover team
Replied October 2021
Esther
Consumer Services, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2021
Efficient, fast solution for telemarketing
it allows me to call quickly to have a solution with several cell phone numbers allows the follow-up of the calls call transfer
PROSLooking for a simple, fast and efficient solution for my telemarketing missions. This is what the Ringover solution offers me. Several call numbers in 07 ...... and in regional numbers. For now, the solution for me. Thank you to Ringover for listening to me and providing a solution. I recommend this option.
CONSI have not encountered any negative points in using this software
Vendor Response
Hello Esther, Thank you for your feedback! We are delighted to know that our solution meets your expectations. We are doing everything we can to make our SaaS solution easier to use and more productive for our users. Thank you very much and see you soon! Ringover team
Replied October 2021
Galner
Education Management, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Ringover est une solution de VoIP complète
Overall, its a great tool to get the most out of sales teams.
PROSThe recording system, the customer service and the dashboards that enables management analysis.
CONSYou need specific hardware to enjoy the full capacity of the tool (specific headsets, etc).
Reasons for switching to Ringover
For the value of money, its practicality and the advantages of the dashboards as a tool for management and analysis.
Vendor Response
Hello Galner, Thank you for this great comment ! We are happy to know that you like our solution! We do everything we can to make it user-friendly for our customers and allow them to provide top customer service whatever the situation ! We look forward to continuing with you. The Ringover team
Replied May 2023
Callum
Financial Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2020
Disgusted...
Absolutely awful, disgusted in the service in which they provided
PROSInitially, the click 2 call system, however, wasn't very helpful when the call quality was horrific
CONSThe call quality was absolutely awful when bringing this up with [SENSITIVE CONTENT HIDDEN] and his team, the issues were never addressed. After bringing up these issues multiple times and even sending call examples to RingOver, they were trying to convince us that it was a problem our end. Also when calling them and saying which company I was from I would be greeted with rude vocabulary and slow waiting times
jamie
Staffing and Recruiting, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2021
Easy to use product
Ringover has been a huge help for us whist we remotely onboard new employees, it has allowed employees to make calls from their desktop and mobile whilst giving me the ability to listen into live calls to provide feedback whist in training.
CONSHow easy it was to use, user-friendly interface and the live listening function
Vendor Response
Hello Jamie, Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using Ringover. Looking forward to continue working with your team! Regards, Team Ringover
Replied July 2021
Olivier
Education Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Useful software for our commercial calls
Useful and easy-to-use software for our commercial calls
CONSThe price per licence is high for our size.
Reason for choosing Ringover
French solution, adapted to french startup.
Vendor Response
Hello Olivier, Thank you for your feedback! We are delighted to know that our solution meets your needs. We are doing everything we can to make our SaaS solution easier to use and to allow our users to be more efficient by saving them time. We are very happy to continue working with you! Thank you very much and see you soon! The Ringover team
Replied October 2021
Cohen
Outsourcing/Offshoring, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
satisfied with ringover
ease of use and administration the sales teams are attentive to the needs
CONSThe initial settings seemed complicated to me, but the support helped me to solve the problems
Vendor Response
Hello, Thank you for this great comment ! We are happy to know that you like our solution! We do everything we can to make it user friendly for our customers and allow them to provide top customer service ! We look forward to continuing with you. The Ringover team
Replied September 2021
Patrick
Construction, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Very good
It was great
PROSIt was very easy very helpful and the workers are easy to talk to helped me threw things I didn’t u derstand
CONSNothing all good I found it easy to work out
Reason for choosing Ringover
A friend told me about this
Vendor Response
Hello Patrick, thank you very much for your review. We are happy to see that you are satisfied with Ringover. Have a good day and see you soon. The Ringover Team
Replied August 2021
Antoine
Financial Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Good job support team
Easy to use when Zendesk and Hubspot are integrated
CONSSome minors features, there is no major cons
Vendor Response
Hello, The quality of service when our customer are using the different integrations is one of the fundamental values carried by our company. We are happy to hear that you are satisfied with your experience with Ringover. Good day and see you soon ! The Ringover team
Replied September 2021
André
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Very nice software
Overexpected
PROSEasy to use, affordable and most important it works nicely
CONSSometimes it has some interference or bad signal
Vendor Response
Thanks for your excellent review, Andre! We're so happy to learn that you find Ringover easy to use and an overall nice product. We are so eager to continue working with you and your team! Team Ringover
Replied June 2020