All ClicData Reviews
1-25 of 143 Reviews
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Ryan
Verified reviewer
Consumer Electronics, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Love it
We now use clicdata to display Live dashboards for all Teams Personal dashboards have been created for Commission and individual kpa scorecards
PROSReally simple and flexible tools to make powerful dashboards
CONSFrom time to time scheduled updates take us down for a few hours
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
A solid BI tool
I use ClicData every day, whether it is creating new dashboards or just consulting the ones I've made before. It keeps me (and the rest of our leadership team) up to date on how each team (and sometimes each individual) is doing. The fact that it links with our CRM and our website and Facebook and pretty much everything other system we uses means that we have one central place to look for the high level information we need.
PROSThe diversity of widgets and tools mean that I can create really interesting and engaging dashboards. Oh and the ability the merge two data sets together.
CONSI wish I could add my own pre-defined colour palette. I know I can select colours manually, but being able to define a colour palette that would do this automatically would be really useful.
Jenna
Marketing and Advertising, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed December 2018
Moderate
All dashboards on the opening screen. It makes it easy to access many numbers at once.
CONSIt refreshes too often clearing the current dashboard sections. It is set to open only but url. You cannot save multiple dashboards
Anonymous
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
ClicData provided us with a simple way to present our team members with concise KPI data
It allowed us to take complex data sets from SQL and create a series of complex cross tabular queries and present them in simple to interpret KPI reports. It is reliable and simple to use once familiar with it and the data loader insures that the data for reports is as up to date as it needs to be.
PROSIts easy to use and gives great flexibility. It allows up to create custom reports and present them in a easy to interpret manner that makes it easy for our supervisors and team members to identify areas for improvement in performance.
CONSI am happy with the software and did not find any major cons. It would be helpful to have had a more detailed user manual that could be downloaded, but the support desk responsiveness more than makes up for this.
Anonymous
1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
ClicData, create and share reports
I could quickly and easily distribute reports to a number of users
PROSWhile I used the free version of ClicData, all the functionality I needed were present. ClicData, even as a new user is easy to use. The reporting data can be uploaded to Clic in the form of a csv. The data can them be manipulated in order to only show the necessary information. There are a range of widgets to display data in an easy and clear format with heatmaps. Multiple different reports can be created, even on the free version. The page layout can be adjusted for different devices i.e desktops, tablets and mobiles. This, paired with the ability to publish and share reports via a URL, allows users to quickly distribute information. While this information is read only, the owner of the report can quickly make amendments which will be reflected instantly in the live URL.
CONSThe only downside of the free version is the watermark is always present when reports are published however, while clear, this doesn't distract the user from the information displayed.
Daniela
Verified reviewer
Information Technology and Services, 2-10 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
Reviewed May 2016
Attractive dashborads and easy to use
ClicData is a great BI Solution! Based on our implementation experience we consider it covers the most common and complex user requirements. Dashboards are attractive and simple to use and also looks great in mobile devices. We think this is a strong feature that allows ClicData compete with other tools.
PROS• The interface is attractive and simple to use. • A lot of data connectors even in the personal licence • Gives constant feedback to the users. • There is a good variety of widgets that allows a lot of functionality. • The process to create dashboards allows designers to setup and see the results immediately. The process is iterative and you can add new elements easily. • Sharing process is easy to use. • Multilanguage • Support is fast and efficient
CONS• Spanish traslation could be improved • Features to align elements is not available
Richard
Verified reviewer
Utilities, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Great Business Analytics Solution
We use clic data for our business dashboarding solution, displaying energy usage to clients. The dashboards are easy to setup and visually look great.
CONSThere are a few excel functions that need adding.
Johan
Verified reviewer
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed October 2017
A great product with huge application.
The customization ability and all the tools that you have at your disposal. The sometimes responsiveness of the offshore hosted system.
CONSDelayed service, constant downtime for updates, functionality that is lost after upgrades (This includes number indicators that no longer automatically resize the shape when you drag it).
Michael
Verified reviewer
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Clicdata is our preferred choice for Dashboards
The ability to see my datasets in one location.
PROSThe ability to merge many data sources. We use Google Analytics, Google AdWords, Facebook, Instagram, YouTube and custom SQL databases.
CONSCustomer support could be improved. Our plan limits us to email support only. Wish we could reach customer support via phone.
Nate
Verified reviewer
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2018
Good for the price
Price Data Integrations Customer Support Data Merge Data/Dashboard/Binder Organization
CONSFormulas don't use straight SQL or TSQL Knowledge Base is limited and vague with a lot of situations Queries are limited, which limits dashboard capability Export capabilities are limited
Parth
Staffing and Recruiting, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Superb assistance and a great BI tool allowed us to develop a dashboard
creating dashboards that resemble those seen in CRMs so that we may monitor our workers' performance according to categories. Even if you are brand-new to it, it will take you no more than a day or two to become used to it, after which there is no going back. Projects that previously languished due to a lack of time are now accessible with the press of a button. In a variety of ways, it is assisting us in better understanding our business.
PROSOur data models are made easier by ClicData, a cloud-based BI platform, by creating connections, storing and maintaining sensitive data, and eventually presenting it in a way that is understandable. The technology is really easy to use, and the customer service is outstanding. With small concerns, you can always get in touch with support, who are really helpful. We can combine data from many systems into one dashboard, and the user interface is quite straightforward for end users.
CONSIn ClicData, there is a severe learning curve. For all different types of data modelling purchases, there is a tonne of customization capabilities and visualisation possibilities. There are occasional minor glitches, but those tend to be swiftly addressed. There is nothing I would fault for the price. You cannot have many windows open at the same time. For instance, it logs out of window one if you open a dashboard in window one and data in window two.
Benjamin
Computer Software, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2017
Excellent tool to present and share metrics to wide audiences
We've used ClicData for over two years to share our KPIs among our internal teams. The user interface is easy to use for a wide range of skill sets to develop charts and dashboards. The platform does very well compiling data from many different data sources. We embed our ClicData dashboards within our intranet sites allowing us to share visibility into KPIs across our internal teams. One opportunity for ClicData is to allow plotting calculated values within a chart that's reactive to filters. Currently, we need to calculate static values in the data model which don't respond well to interactive filters. Customer support is quick and responsive. Overall, we get a ton of value for the cost.
PROSeasy to use, html links to share/embed dashboards, many choices to integrate data
CONSwish we could plot calculated values in a chart that is reactive to interactive filters
Michael
Internet, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2017
Good and Becoming Great
Our needs focus on pre-sales dashboards used to demonstrate the value of our products to prospective customers. We must therefore rapidly create dashboards on a case-by-case basis. We have found ClicData to be a very good tool in this context. Things I like: - Customer support and access to your expertise has been superb and your willingness to add/enhance/fix features has been remarkable - Overall functionality is very good and getting better - Value for money is, to my eye, better than any your competitors I have researched Areas for improvement (caveat: the rate at which you have responded to requests for features, as I noted above, has been exceptional): - Bi-directionality: calling out to a web service or other external resource is provided. However, there is no apparent facility for bringing the results of that request back into the environment. Adding this would greatly expand the potential of your offering - "OR" capability in widgets: this is a known need and, I believe, is on your to-do list. We await this eagerly Overall, I remain very impressed with ClicData and we have benefitted greatly from adopting your service. Thank you and the very best of luck going forward.
CHRISTOPHE
Media Production, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2019
Revenue dashboard
I have to say that my overall experience is quite good but to be every time in the red zone without roll back option or editing option is too unpleasant.
PROSIt's very intuitive and easy to use. The UX is very clear The support is really reactive and is able to answer with positive attitude from the little bug to the biggest (for me) one. Price is really competitive.
CONSSome very important features like a roll back option, must be for all the plans not from the premium's one. Editing the database is not available too, so if you've made a mistake without roll back option, it's, sometimes, very risky. The documentation to understand some features like fusion, formulas are too light and need more examples.
Shannon
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2019
Great for BI and Data Management
We have used ClicData extensively for both customer-facing BI dashboards and for internal tracking and project management. We also often use the database tools to do data transformations that would be extremely difficult in Excel.
PROSExtensive API integrations, easy to use editor to create stunning dashboards. Lots of data manipulation options.
CONSNo constants or easy way to cross-reference across dashboards. Some documentation is too brief. Would like to see more video tutorials and/or helpful "lessons" in best practices and functionality.
Antonio
Facilities Services, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2019
Powerful data visualization application
ClicData is the right software for data visualization and dashboarding. I found it the ideal tool for online presentation and delivering data insights. There are many chances for different business applications as financial, management, technical and data analysis. It’s so easy to use and has such an smart interface to work and create dashboards. And of course, highlight Clicdata technical support, always ready to help the user
PROSSmart and practical online software application. The interface is simple and easy to use. Visual elements available, icons and widgets available. Allows statistical data analysis and tracking of patterns, trends and correlations. A lot of data connections. Fast and efficient technical support. Multilanguage.
CONSStatistics functionalities, custom reports and SQL language issues which can be solved with the help of Clicdata staff
Pooja
Computer Software, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2019
ClickData is a esily, smartly and fast help to groth your company and product.
My personal experience I can see that my company will be very fast groth in few of months because of ClickData. They can provide hole chart of your product that which place best for marketing and where is I am loss that.I can securely share it with my team members.They can show everything in charts so esily understand. It's show which is fast way to show your product in customer it's a mobile or laptops or any other way.
CONSHere is a not single of issue I see they can inspire every time to do your work best and get much more.
Bryan
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2017
Great Product
Easy to use BI solution designed with flexibility and customization in mind including data integration , self-service data discovery , unified single experience and powerful visualizations. We have been using this software for a couple of years and have been extremely pleased with the product.
Norbert
Electrical/Electronic Manufacturing, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2019
Great Tool
The Grafiks and the visiuality of the nummbers are really great
CONSNot so easy to edit the Dashboards. When you want to change some small things you often have to recreat the widget.
Deyan
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
Deyan review
The software is web based. CliCdata has wonderful user experience.
CONSThere is a lot of lag every week in Tuesday.
Adrian
Security and Investigations, 201-500 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed June 2019
Very useful and user friendly cloud solution to create your own dashboards
It has been a great experience for the last 4 years since our company began using this solution.
PROSEasy to use, it didn't take me more than a few minutes to start creating my first dashboard and share it to someone else with a shareable link. They keep adding 'widgets' and new features to display other type of data, making it even more useful.
CONSOverall there is nothing in particular that I didn't like as I studied other options and found this one to be the most competitive in terms of features vs price.
Sheridan
Facilities Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed June 2019
Outstanding reports
This enables us to provide real-time dashboards and information across all of our clients
PROSFunctionality and ease of use - plus the look of the dashboards
CONSThere actually isn’t anything that I can think of for this secrion
scott
Program Development, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2017
great product
allows us to dashboard report project status for all of our customers and internal projects.
PROSeasy to use. If you have a basic understanding of data structures and an idea of what you want to report, you can do it with little help.
CONSformulas are difficult to understand without significant trial and error or research. Would also like to see the features advertised roll out faster than they have in the past.
Richard
Financial Services, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2019
My experience with ClicData
We have published with easy several reports and dashboards by linking ClicData to our SQL Data Warehouse. It is easy to write the data collections and reports. The more complicated task is selecting from the many widgets available to best represent the results we want to highlight.
CONSNot really an issue with the tool but I've not been successful yet at getting others involved is writing their own reports and setting up their own dashboards. We're still working on that as an organization.
Mark
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2017
We used ClicData to survey one of our client's user audience. Good times
Very slick clean features that made graphing our survey results very quick and easy to understand. Our client loved the pie charts.
CONSWe had 27 survey questions to pie chart. It was a fairly manual process for each of them so duplicating similar charts was a bit of work. We had several rounds of updates so a bit of legwork was required there as well.