All Grow Reviews
1-25 of 382 Reviews
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Thomas (TC)
Media Production, 51 - 200 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed June 2021
Lowering the barrier to entry on data visualization at scale
Katie
Verified reviewer
Events Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Helpful Strategic Planning Software
Grow has been one of the best softwares we chose to work with as an organization. It is user friendly to the point where any team member can go in and create dashboards to solve problems and understand how the company is working at any level of detail. The UI is smooth and easy to follow, and the customer support will help right away if there are ever any issues.
PROSGrow is a user-friendly, advanced tool that has allowed our company to fully understand metrics from every department. It is incredibly powerful in its ability to pull in data from every platform we use and compare the data against each other in every imaginable style of metric. The customer support is very helpful, and they will not only help you solve your problem, but advise on best practices - helping you learn how to work better in the software.
CONSThe new feature releases they make are very powerful, however they require quite a bit of manual work to implement. We almost have to overhaul all our dashboards & datasets in order to utilize the new features.
Vendor Response
Thanks for the review, Katie! If you need help with utilizing the new features please let our support team know. We're happy to help!
Replied February 2021
Rachel
Cosmetics, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Great product!
The ease of use and ability to analyze/present the data to leadership.
CONSIt's sometimes difficult to fix the data connector.
Reason for choosing Grow
We use both to get a more well rounded overview of what's going on.
Thomas
Media Production, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2020
Lowering the barrier to entry on data visualization at scale
Overall we are incredibly satisfied with Grow as our visualization tool of choice. Though there are minor limitations on performance and BI capabilities, it still provides an incredible solution at a very reasonable price with a low barrier to entry. If you’re going for a platform that can be easily scaled at a palatable price and don’t have substantial teams of coding experts, Grow is the perfect sweet spot for your organization.
PROSThe two biggest pros for utilizing Grow for our data visualization/dashboard needs is the ability to operate at scale and the accessibility and usability to employees with various technical abilities. The general requirements of our firm included 200+ dashboards for both clients and internal use that provided extensive user permission options, did not require all users/architects to be extensively skilled at coding languages, and still provided the customization capabilities of higher dollar platforms. Grow was a perfect solution to all of these challenges. Their transformation “apps” within their builder allow users with limited SQL knowledge to apply all manipulations needed to datasets. Their user permissions, with unlimited users model, allows for a scalable system that handles all internal and external requirements. Their new data explorer functionality empowers end users to further manipulate and analyze data. All this at a competitive price point made Grow a perfect solution for our business.
CONSThe two biggest one to utilizing Grow as our data visualization tool are its lack of true BI capabilities and some of the technical challenges we’ve faced. Though neither is enough to sway us from a “definitely recommend” stance, both are worth noting. When compared to more expensive solutions built around BI (think Tableau or Looker), Grow lacks BI capabilities. The new data explorer functionality helps significantly close this gap, but it still is up to the architect and end-user to provide the “analysis” component. If your team lacks the ability to translate data into action, Grow doesn’t have BI/AI/etc capabilities like other platforms to bridge that gap. Additionally, while Grow performs reasonably well, it’s not without its technical challenges. Being a smaller company than the titans of the visualization space, technical challenges stretch out longer than they seemingly should. Additionally, though their business model/pricing makes it incredibly scalable, large volumes of data sources (not necessarily a large data source; simply having many different sources connected at once) can lead to slower loading/building that can hamper my team’s efficiency. Again, neither of these are deal breakers by any means, but are worth noting.
Reasons for switching to Grow
The pricing structure and technical hurdles of deploying Tableau to thousands of users across hundreds of clients, made it an unrealistic option for our business.
Vendor Response
Thank you so much for being such a great customer and taking the time to leave a review. Also thank you for the product feedback! We've sent that on to our product team.
Replied December 2020
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed March 2021
Get ready for a significant - more than 100% - price increase.
After paying Grow for professional services to help us migrate to a less buggy version of their system, I received an email from an account manager whom I had never met asking for a “check in” call. The call wasn’t a check-in. It was notification that Grow was raising our price more than 100%. I was told that Grow’s prices were actually going up more than 3x but that they would be doing us a favor by only doubling them. My initial salesperson connected me with with Grow’s VP of Revenue. Identified in his professional email as “Mr. Revenue,” their VP spent the first 10 minutes asking me about my kids and family. He then offered me an 85% increase in price and a two-year contract term to “lock it in.” The reason for the price increase? To satisfy their investors. Needless to say, we’re no longer working with Grow. We found a more robust platform at a lower price.
PROSEasy to connect to various data sources.
CONSThe platform has been very buggy, especially their spreadsheet functions. Moreover, they recently raised our price more than 100%. They know that the switching costs are high, particularly once you have invested the time to setup your metrics.
Vendor Response
Thank you for your review. Since starting Grow we have expanded the product greatly as well as our feature set and data capacity. Because of that, for the first time ever, we had to increase our rates. This won't be something we continue doing every year.
Replied April 2021
Greg
Restaurants, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed July 2017
Not for those wanting to really look into their data
We use the tool to eliminate some of the data silos we have in our operations. It has wonderful functionality of bringing in multiple data sources - from social media, website analytics, POS data, etc. - into one dashboard. We've been able to get important data, from multiple sources, into the faces of our managers every 5 minutes (that's the least amount of time between data updates). Which has allowed us to be more agile when it comes to saving money and reducing risk. It has great flexibility and the team at Grow definitely works hard to impress. They build an integration into one of our software to make it easier to work with their system.
PROSTheir UI is awesome. I love the overall look and feel for the entire system. Graphs look updated, clean, and they are fairly easy to customize. Making the dashboards look good is fairly simple.
CONSNot data warehousing the data is an issue. Long load times really get me frustrated with the software. It seems to take a minute to edit a metric, load a new metric, or even sometime update a metric. Updating a dashboard can take 2 minutes at times. Drilling down and looking into the data is very underwhelming. Dashboard filters don't exist so you're stuck loading filters only to individual metrics, not the whole dashboard. Email triggers that send reports on a set schedule are limited to only 7 am MT on a daily, weekly, or monthly schedule. Time zone offsets have been the death of me in the system. They use SQLite to format the data coming in but their out-of-the-box data filtering overrides all SQLite filters. It's been super frustrating trying to get the data we want.
Kate
Education Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
FUNCTIONALITY
4
Reviewed July 2023
Happy user
Greya
PROSEasy of learning and the beginning stages of adaption
CONSNothing it’s been a great tool in my office
Jeff
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Great, easy-to-use non-technical tool for business insights
Overall, this has given us the metrics platform we needed to be able to build and maintain the reports we require to monitor and gain key insights to our business. The team at Grow have always been outstanding to help us solve everything from simple to very complex problems in our to achieve our reporting goals.
PROSCan do almost anything with patience and logic, no need to distract developers to assist with complicated data queries. Customer support is outstanding, always taking the time to properly understand and help address anything you throw at them - very solution-focused.
CONSCan be a bit buggy at times, especially after big releases, requiring more attention than I would like towards "fixing" metrics that were previously working fine. Can also be very slow with large data sets, some of which are just too big for it to handle.
Reasons for switching to Grow
PowerBI was way too powerful and developer dependent. Virtually impossible to build and maintain anything without heavy dependence on technical resources. We needed something simpler to maintain without technical dependencies.
Joe
Retail, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2023
Excellent product
Integration was easy, we utilise connections with our current systems to monitor KPI's and increase resource throughout the business where needed
CONSsometimes errors occur that don't have much explanation around them which can be hard to figure out
Xr
Marketing and Advertising, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2023
A Useful Tool
Easy to create and manage dashboards. Setting up new connections is easy and straightforward, often with detailed guides, if required. Tools for parsing and manipulating the data are thorough and vast.
CONSThe guides for setting up connections can be a little difficult to find the first tie you go looking for them, with most internet searches sending you to a contact us form page
Anonymous
1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed June 2023
Great business data tool
The capability of bringing all KPIS to one location to be compared side-by-side and even layered to more precisely set goals. the visual impact and the ability to see the company's statistical position and future direction.
CONSIt can occasionally be a little overpowering. It would be beneficial to have a few more color options to distinguish between the various sections.
Paul
Architecture & Planning, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
Great for data visibility
Really very impressed!
PROSThe aesthetic is great! Great way to interpret otherwise boring data, into a more appropriate visibility tool
CONSMoving swiftly between analytics, visibility of multiple chapters and navigation
Justin
Human Resources, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Solid Platform
Great!
PROSThe all in one dashboard was fantastic! The ability to track individual kpi’s.
CONSWasn’t much that I had issues with. Was overall happy with the platform.
Haleigh
Higher Education, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed July 2023
Perfect fit for what we need
Overall it has been great and I would highly recommend it. It is easy to implement and use, I am so glad e have it.
PROSThe reporting functions in Grow are great, they make it easy to pull in data from different systems and combine data to analyze everything in one space. The data visualization is also great in making the data easily understandable to others in the company. Perfect for showing KPI performance.
CONSFiguring out how to create data sets takes some time, some of the functions can be clunky. The main thing I don't like is that once you combine reports you can't go back and add another before you have to either start over or create another combination.
Eric
Real Estate, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed August 2019
Grow Dashboard
Grow has given our organization greater visibility on what's important to our business. It elevated performance and helps us understand past, current, and future performance trends. This helps us model and predict future goals. We're excited to see all our data points in one place.
PROSGrow makes displaying data from multiple sources very easy. We have many different data points that stem from multiple locations and user interfaces, and Grow displays this data all in one place and on many different customizable dashboards for the different departments that may want to look at the same data, but in a different way or combination. The charts, run rates, goal trends, and simplification of data presentation has streamlined our operation and made all of us extremely competitive! It's great seeing our teams' performance lift simply by giving greater insight into the business in an easy-to-interpret interface.
CONSIt would be a nice addition to layer in some gamification. This may already exist and I am unaware of it.
Reason for choosing Grow
Cost and display were drivers in the decision.
Reasons for switching to Grow
The Grow dashboard is easier to customize and presents the data in a way that's easier to read and understand.
Troy
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2018
Great solution for SaaS oriented - BI, exploration enabled in days across 100's of sources
We have 30+ SaaS systems and were using SQL/GSheets to analyze data. Within 15 days of implementing we had over 100 metrics and 10's of dashboards - six months later the Grow and the discussion of metrics is everywhere - slack, email, online, on company dashboards, in the hands of our investors. This all with one dedicated analytics resource.
PROSEase: because 100's of the most common data sources are pre-integrated you can quickly get past the headache of secure access and onto the business of working with data. Because you can do most analytics without deep sql knowledge more of the business staff can participate in developing the graphs and knowledge. Pace of Innovation: Grow is launching new features every month making it increasingly easy to develop the metrics you need. Pricing Model: Because this isn't a "pay per seat" model and instead a per metric model the value delivered is aligned with cost - occasional users, heavy users all can leverage the full power of the platform without breaking the bank.
CONSIf you want super advanced visualizations on par with the highest priced BI tools this isn't for you - this tool is rich but has made appropriate tradeoffs for the purpose of simplicity. For example, you can't have multiple series on the second axis of a 2-axis graph.
Adam
Consumer Goods, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Review - TETON Sports
Our experience has been very positive. Thanks to training from the last Data Driven Summit, we've been able to successfully tap into our data and successfully aggregate it enough to gain insights.
PROSThis software allows for the majority of your data to be accessible within Grow's platform. The abilities to transform the data and present it in a professional, and aesthetically appealing way is critical. I've enjoyed the ability that Grow has to leverage a lot of the functions and abilities available in Excel and other database querying languages inherently in their builder.
CONSWithout a knowledge of SQL, many data sources are rendered useless or very cumbersome to retrieve meaningful data. Many of the lesser know data sources do not (understandably) have metrics pre built and ready to add to dashboards, therefore, inspection of the data sources and knowledge of SQL transformations and joins are required to achieve the right data for what's needed.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2021
Great BI Tool
Once everything is up and going, it works great, just takes some time initially to set up.
PROSWe were a somewhat early adopter of the platform, so I've seen a lot of change and improvement over the years from the software. They add useful features on a regular basis and have an amazing support team that is quick to help with any issues that arise. There is a large array of outside connections that can be pulled into the platform, making it easy to aggregate all of our data in one place.
CONSIt can be a bit tedious to overhaul metrics once they've been created if we want to update them to use the newest features.
Vendor Response
Thanks for the review! If you're running into issues converting to the new features our support team is happy to help you with that.
Replied April 2021
Sarah
Automotive, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed February 2023
Sk Review
- It's easy to understand- General functionality is great
CONS- Expensive for what you get- It's difficult to create dashboard, and build data-sets and instructions are not overly clear
Glendon
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2016
Gem of a product
The product allows you to pull in data from different sources of your company (and combine them) and build visualizations. It also supports custom SQL queries on the data sources. It basically turns them into SQL tables and then lets you query them. They also support excel type features. The company is definitely early stage and has a bunch of things to iron out but I love the design the vision of the product and think there is huge potential here. If you are familiar with Salesforce and the Dashboard app, Grow is what that should be. It supports multiple users and custom permissions for each user. Which is great for sharing the dashboards and reports with Investors / Interested parties without giving them everything.
PROSThe list is long, this product has so many nice features, I was told when we signed up that they have a 90+% retention which doesn't surprise me. I'd just give it a shot if your looking for dashboard, visualization software.
CONSThere are some really basic things missing from this product that would make it a lot better. There is no "pivot table type" feature which for ETL is a basic feature and I'm surprised they don't have it. The application runs slow. Given the complexity of the visualizations and dashboards I'm not surprised, the amount of javascript that must be under the hood... But still its really frustrating to work with at times due to speed. For all the criticism salesforce gets its super fast and reliable and that just counts for so much.
Dan
Logistics and Supply Chain, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed March 2023
Decent Product, Poor Account Management Team
The product itself is decent. Can take care of most needs. As our business has grown, we have outgrown it. There are limitations with both the database functionality and visualizations.The account teams that have serviced the accounts over the years have not been good to work with. [sensitive content hidden] (our latest rep) has been awful. No communication from her and had to constantly follow up with her to get information. When we had issues, neither her nor her manager [sensitive content hidden] would respond to my emails or meet with me.
PROSEasy to use and set up charts, graphs, etc.
CONSCould not support more complex data sets / kpi's (e.g. Heat Maps)
Sarah
Food & Beverages, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Amazing Dashboard Software
- Cross connect data and from different sources and view them in one dashboard. Eg. CRM with Facebook ads - SQL made easy- the software is so easy to use that you end up running SQL queries without even realizing it - Easy, digestible dashboards to share with the rest of the team - Amazing onboarding, training, and customer success team. They make sure you're all set up - Easy set up of LTV graphs and modeling
CONS- If you're not an analytical person or comfortable with numbers, it will be difficult for you to ramp up. - Steep learning curve- but so worth it!
Mark
E-Learning, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Easy to use, great support
I've never used a dashboarding tool before and with a little bit of training, I've found Grow to be a powerful and simple tool to use.
CONSA small nitpicky thing, when you create a new metric the charts don't snap to fit in a grid system - you have to drag all of your charts around to accommodate anything new or just drag your new one to the bottom.
Vendor Response
Thanks for your review, Mark! Love to hear how easily you were able to learn how to use Grow and gain immediate, powerful insights from it. And without prior experience with a dashboarding or BI tool. Impressive! As for the UI/UX request, I've submitted a ticket to our product team for review and consideration. Thanks for the feedback!
Replied June 2022
Ben
Biotechnology, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2020
BI Platform For Experts
We built a very comprehensive dashboard showing all our most important KPIs. However, so many changes were being made to the platform that it was hard to keep up because it required us to make major changes to our metrics. We decided to switch to a different product.
PROSBrought in every single data point that we needed to bring in. The customer service was also top notch! Their support staff was very responsive and helped out above and beyond their commitment.
CONSNot much customization available. Lack of features. When we had our account we weren't able to change a date filters for the entire dashboard, but I believe they have fixed that. But i was disappointed in the lack of customization.
Kody
Health, Wellness and Fitness, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Grow keeps everything in one place
Everyone in the company can keep track of KPI's much easier. This saves the company money and helps them to perform better.
PROSGrow makes it easy to create the perfect dashboard that can hold all of your KPI's in one place. It is great to be able to quickly glance at your computer and see how the company is doing with all of its separate goals.
CONSBuilding the reports can be time consuming, but this is made much less of an issue thanks to their support team and the new tools that they have released recently.