BestRx
About BestRx
BestRx Pricing
BestRx offers three tiers of service, so pharmacies can select the functionality that best supports their pharmacy's needs and budget.
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for BestRx
1 - 5 of 70 Reviews
Mark
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2023
Best rx system
Absolutely very happy and will recommend highly and will continue as long as I am in business
PROSEase of use and up to date on new requirements and great reports and faster access to data and faster access to help
CONSIt is getting pricey and some times the updates created little bugs and issues but they do solves them quickly
Reason for choosing BestRx
It was the best for my size of business ease of use ,price and customer service
Reasons for switching to BestRx
Other system was difficulty and most of my friends who had best rx and if we needed any pharmacist help it was available without worrying about training themOn your system
Vendor Response
Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. As always, please don't hesitate to reach out if we can assit you. Thank you for being a valued BestRx customer!
Replied June 2023
Bharat
Pharmaceuticals, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
The Medicine Shoppe Pharmacy, Brandon Florida
Staff is really nice , overall very good
PROSCustomer service and easy to use software
CONSsome problem in the past took too long to take care of. Some time I fil that support staff is not totally trained or aware of all the features that BestRx has. Example....setting up my EDI order ....started with.... Bestrx do not have this option, and it took three months to set it up.
Reason for choosing BestRx
One of my friend recommended and also talking to Jeremy did help move towards Bestrx
Reasons for switching to BestRx
Customer service
Vendor Response
Thank you for taking the time to share your experience with our software and team so far. We are happy to hear things have been going well and you are happy with our service. We also appreciate your feedback about setting up your EDI. We have always had EDI as an option however, you must be on the proper support tier to have access to this feature. Additionally, the pharmacy has to initiate the request and then we have to wait on the wholesaler to finalize setup and send us the file before we can complete the EDI setup. Unfortunately, we don't have a lot of control over the setup process as a result. Again, thank you so much for your feedback and review. If we can be of any additional assistance, please let us know!
Replied June 2022
vijay
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed June 2023
Best Rx review
easy customer service and help desk. It was easy to get hold of the computer help desk
CONSDual billing and medication database. Prescription billing information of past is very hard to read
Reason for choosing BestRx
pricing and live training for 2 days
Reasons for switching to BestRx
way too expensive and computer help desk. Take time to find somebody to help with problem
Vendor Response
Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. We appreciate your feedback and encourage you to reach out if we can help with anything. Thank you for being a valued BestRx customer!
Replied June 2023
Prasanna
Pharmaceuticals, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Manager
The best software as compared to the several other's I have used.
PROSVery easy to use and train people on this system, if something need updating or if we are looking for a new feature they are very responsive and will get it in upcoming updates,
CONSCharge account management and tracking prescription deliveries in the system is not that advanced but after sometime we get used to it.
Reason for choosing BestRx
ease of use and navigation in the system to different features.
Vendor Response
Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. We appreciate your feedback and will share your suggestions with our developers to identify ways we can enhance the account management and delivery tracking functionality in the future. Thank you for being a valued BestRx customer!
Replied June 2023
Lisa
Pharmaceuticals, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Great Pharmacy Software
My overall experience has been generally good. I have been using Best Rx Pharmacy software for 13 years and I have no complaints.
PROSBest Rx is very user friendly, and the integration process is very quick and efficient with minimal down time.
CONSThe only aspect I dislike is the ability to find a patient by the date of birth
Reason for choosing BestRx
More familiar with Best Rx and more user friendly
Vendor Response
Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. You are able to search for a patient by their date of birth in BestRx. If you contact our customer support team, we would be happy to show you how! Thank you for being a valued, long-standing BestRx customer!
Replied June 2023
