Boostly

RATING:

4.8

(11)

About Boostly

RESTAURANTS ONLY (US/CANADA): Boostly provides a fully automated text marketing & feedback system that work seamlessly w/ your POS & online ordering providers. We track the revenue generated, so that you always know how effective we are (typically people get $10-$15 back for every $1 spent). We also automatically collect feedback on the customer's experience and if it was good, we generate a 5 star review on Google, otherwise we keep the negative feedback internal. No monthly fees, setup fees, or contracts.

Boostly Pricing

Contact Boostly for pricing information.

Starting price: 

$0.06 per month

Free trial: 

Not Available

Free version: 

Not Available

Boostly tracked redemptions across all of your sales channels so that you know exactly how much revenue you generated compared to what you spend.
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Boostly Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

4.5

Functionality

5

Most Helpful Reviews for Boostly

1 - 5 of 11 Reviews

Adam

Restaurants, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Boostly Offers a One Stop Solution

We have used a variety of other services and have found Boostly to be the best at helping us achieve our goals of growing our customer database and effectively communicating with them.

PROS

We love that they are available all the time to answer my questions and help us work through solutions. They are constantly looking to improve their product and seeking feedback from us to know what we need so they can build a product that will help us succeed. We also love the growth in our online reviews, and the ability to quickly communicate with our customer database. Having a low costs online ordering platform was our initial interest from their product offering and we will still find that the best value as the cost of online ordering platforms were very expensive. What they have given us is an affordable solution.

CONS

Texting costs is the one thing we would like to see changed at some point in the future. As our database grows it is getting more expensive to communicate with our guests.

Reason for choosing Boostly

They have shown their commitment to frequent communication and service and working to know and assist us in meeting our goals. All the other companies we have worked with want us to change our business to work within their software, Boostly has proven that they want their software to meet our needs.

Vendor Response

Adam, we appreciate your review and having you as a customer. Thank you!

Replied December 2019

Kalina

Restaurants, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Cafe Panuzzo's Review on Boostly Rewards Program Software

I was skeptical at first however Boostly has done a great job at making my customers feel special and rewarded for being a regular customer. It feels amazing to know that without me doing a thing, customers are coming in the door that might not have if it wasn't for the text rewards system.

PROS

It's super easy for the customer to use. There is great customer service on the Boostly end. [SENSITIVE CONTENT HIDDEN] has been amazing. Boostly actually sends routine messages/calls to check up on us. We receive weekly statistics on our Rewards program. It works! This is the first third party system we have used that works to bring customers in the door.

CONS

Sometimes our tablet disconnects from the software or internet however whenever I have had to call support, the issue is immediately resolved.

Reason for choosing Boostly

I had already built a rapport with [SENSITIVE CONTENT HIDDEN] and he actually introduced this system to us. I didn't even realize something like this existed.

Vendor Response

Kalina, thanks for your positive feedback! We love watching you have amazing success with the program!

Replied December 2019

Trey

Restaurants, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed September 2022

Surprise! Undisclosed upfront fees

PROS

Nice package, seems easy to use. Also integrates reviews.

CONS

After we signed a contract with them they added a requirement that we either provide them with 2000 phone numbers or pay an upfront fee.

Amir(Jay)

Food & Beverages, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Best service

They are very helpful. Very fast in replying to emails and concerns and very personalized.

PROS

It helped bring up our sales by 10%. Very helpful with questions we had at the beginning and they were very understanding and even made some good suggestions regarding our promotions.

CONS

I really did not find any negative issues.

Vendor Response

Jay, we love working with you! We look forward to continuing to crush it together!

Replied December 2019

Edward

Restaurants, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Boostly works great!!!

Boostly has made my experience easy. They also check up on me and make sure things are going well.

PROS

The text message subscription is a great way to keep reminding my regular customers to come in regularly. Very customizable and very easy to use.

CONS

There is a bit of a learning curve in optimizing the service. I wish I knew that to begin with so I could have gotten full value from the start

Reason for choosing Boostly

Boostly from the start approached me in person with the intention of helping my new restaurant get off the ground. I always appreciate a more personal experience

Vendor Response

Thanks for the review, Edward! We love working with you!

Replied December 2019