Circle-Hand
About Circle-Hand
Circle-Hand Pricing
Starting price:
€29.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Circle-Hand
1 - 9 of 9 Reviews
Linh
Retail, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Really great service
Very happy I chose this product. The founders of Circle Hand are really responsive and provide excellent service, always on hand to help me if I have a question or problem. They're really supportive of my business too, promoting it on Instagram, adding positive reviews on Google, attending my opening. I asked them to implement a feature and they did it really quickly. The features are great, automatic barcode generation saves a lot of time, my customers are impressed by the automatic email updates, being able to search and filter products in my inventory easily, the label generation and printing, the calculation of differential tax will make it very easy for my accountant, saving the previous settings for the next item I add to the inventory saves me a lot of time, being able to see an overview of my revenue and sales is really nice.
CONSThey don't currently have a POS implemented but they are in the process of doing that so I'm looking forward to it.
Reason for choosing Circle-Hand
I chose Circle-Hand over ConsignCloud as the calculation of differential tax for German businesses was key. It's also a lot more cost effective than ConsignCloud.
Vendor Response
Hi Linh, Thank you for your positive feedback! In the meantime, we have released our POS, which is fully integrated with item and customer management. Best, Max
Replied April 2024
Pat
Textiles, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2023
Circle Hand Erfahrungsbericht
Kontrolle und Zuordnung der Kleidungsstücke ist einfacher, handgeschriebene Listen fallen teilweise weg, Auszahlung ist einfacher und korrekter. Produktefotos helfen zudem, falsche Zuordnungen zu vermeiden.
PROSEs ist einfach zu handhaben auf Laptop, iPhone, iPad. Auf jedem Arbeitsgerät abrufbar, da Browserbasiert. Kundin bekommt automatisiert per Mail eine Annahmebestätigung, Auszahlungsbeleg etc. Kundin hat ein gutes Gefühl dabei wenn sie diese Listen bekommt und es gibt wenigere Diskussionen bezüglich Preis etc.
CONSVersand der Annahmebestätigung/Auszahlungsbeleg geht sofort und direkt per Mail an Kundin. Besser wäre, wenn ich diese zuerst abrufen könnte (zur Kontrolle) und dann weitergeleitet werden. Auf der Annahmeliste (Delivery receipt) sieht man nicht welche Teile bereits verkauft sind oder evtl. von der Kundin bereits retourgenommen worden sind. Bei den anstehenden Payouts wird die Auszahlungsliste erst nach Zahlung generiert. Gut wäre wenn diese Liste vorher angeschaut werden könnte. Gewisse Angaben können bei der Produkterfassung nicht selber geändert werden z.B. doppelt erfasste Markennamen, Schreibfehler etc. Gut wäre auch, wenn man Umstatzlisten generieren und ausdrucken könnte.
Reason for choosing Circle-Hand
Preis / Mac kompatibel / keine teuren Kassasysteme anschaffen
Vendor Response
Hi Pat, Thanks for your detailed review. It's great that Circle-Hand makes tasks easier for you across devices and that the automatic email confirmations create a positive experience for your customers. We've taken note of your suggestions for reviewing confirmations and improving item tracking. Good news - reviewing confirmations before sending now possible. Your feedback on product entry, payouts and reporting is valuable and we'll look into it. If there's anything else you'd like to discuss, let us know! Thank you! — Max
Replied February 2024
Chandra
Apparel & Fashion, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Ich bin rundum zufrieden!
Ein gutes Programm um die aufwändige Verwaltung von Kommissionsware im SecondHand Bereich zu bewältigen.
PROSCircle Hand ist auf allen Ebenen eine Arbeitserleichterung. Ob im Warenmanagement oder im Kundenmanagement.. alles ist übersichtlich Strukturiert und bedienerfreundlich. Das es möglich ist Shopify zu integrieren ist ein Game Changer für den Bereich SecondHand im Onlineverkauf! Auch Kundensupport von Circle Hand ist hervorragend.
CONSEs benötigt eine gute Internetverbindung um Circle Hand reibungslos nutzen zu können, sonst benötigen einige Funktionen mit vielen Datensätzen eine lange Ladezeit. Aer das ist ja mit allen Cloud Programmen der Fall-
Vendor Response
Hi Chandra, Thanks for your fantastic review! I'm glad to hear that Circle-Hand is improving the way you work with inventory and client management, and that our Shopify integration is a game changer for you. Thank you for being a part of Circle Hand! — Max
Replied January 2024
julie
Retail, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Would recommend!
Circle-Hand has been a game-changer for me as a new seller of secondhand items online. It's simplified my inventory management and administration tasks, making the selling process smooth and organized. Plus, their customer service is top-notch—quick to respond and hands-on, ensuring a positive experience every time.
CONSOne area for improvement is that some data still requires manual input, which can be time-consuming.
Vendor Response
Hi Julie, Thanks for your feedback. We just released image recognition this week, so part of the item description is automatically generated by our AI. I hope this helps to reduce manual input. Best, Max
Replied April 2024
Sanna
Design, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
tolles Programm
ich bin begeistert was diese Jungs sich so alles einfallen liessen u umgesetzt haben
PROSes geht so viel schneller u ich finde die Sachen besser
CONSEs ist ideal für mein Geschäft und ich bin happy
Vendor Response
Hallo Sanna, vielen Dank für dein positives Feedback! — Max
Replied April 2024
Carola
Apparel & Fashion, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
The most convenient app for consignment stores
I like working with the app because it makes my administration a lot quicker.
PROSI like that I can manage consignment inventory whilst uploading into shopify at the same time.
CONSsometimes it is a little slow to upload the items and fill out all the details, not all fields are correctly linked to shopify
Vendor Response
Hi Carola, Thank you for your review. We did a major update and fixed the loading times. It should be much faster now! It's great to hear that Circle-Hand helps you manage your consignment inventory while working with Shopify. If there's anything else you'd like to see, please let us know. Thanks again! — Max
Replied February 2024
Faith
Apparel & Fashion, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Revive Review
Great customer service!
PROSThe synchronicity to shopify and the fact that changes can be integrated soo quickly
CONSHow hard it is to filter and find things fluidly
Vendor Response
Hi Faith, Thank you for your review. It's great to hear that you like how Circle-Hand syncs with Shopify and updates quickly. We have implemented new filters and a new search field that allows for quick search across all items. If you have any more feedback or need anything else, please feel free to reach out. Thanks again! — Max
Replied February 2024
Lina
Retail, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Für uns die beste Konsignationslager-Software, die es aktuell auf dem Markt gibt!
einfache Bedienbarkeit, modernes Design, sehr guter Kundensupport, super Feedback-Kultur, super Cloud-Lösung
CONSMobile Bedienbarkeit noch nicht optimal,
Vendor Response
Hallo Lina, vielen Dank für das positive Feedback. Wir nehmen das Thema mobile Bedienbarkeit gerne mit und werden es in Zukunft weiter verbessern. Viele Grüße Max
Replied April 2024
Ulla
Retail, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Super Software
Super übersichtlich. Tolles engagiertes Team!
CONSIch würde gern Gestaltungsoptionen beim Liefer- und Auszahlungsbeleg habe
Vendor Response
Hallo Ulla, vielen Dank für dein positives Feedback! Inzwischen können die E-Mails an deine Kund:innen schon personalisiert werden. Im nächsten Schritt werden wir auch die Personalisierung der Belege selbst ermöglichen. Viele Grüße Max
Replied April 2024