Convictional

RATING:

4.8

(16)

About Convictional

Convictional's dropship and marketplace automation platform is used by retailers to source, onboard and transact with any supplier, including our network of over 5,000 curated drop ship vendors. Some of the benefits they realize through Convictional include reduced onboarding times, faster assortment growth and reduced headcount dedicated to onboarding vendors, all while growing online sales.

Convictional Pricing

Free trial: 

Available

Free version: 

Available

Allow your trading partners to pick their path of integration. We provide a Shopify connector that allows you to easily work with any Shopify based brand. Partners can also connect via CSV, EDI, and API in minutes - not months.
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Convictional Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Convictional

1 - 5 of 16 Reviews

User Profile

Taylor

Verified reviewer

Retail, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Seamless integration

PROS

We use Convictional for drop shipping and it is hands down the easiest software to use for drop shipping with the least amount of work for order processing.

CONS

We haven't had any issues to address. There was one hiccup with inventory management in onboarding that was addressed quickly and thoroughly by the Convivtional team.

Penny

Apparel & Fashion, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Best & Easiest Marketplace option there is.

Overall, it's stress free compared with similar products. It's the best option in my opinion.

PROS

My favorite thing about Convictional is its ease and simplicity. It connects easily to our shopify store.Adding suppliers is simple and fast. Adding product is a breeze. Honestly, I don't know why other similar systems are so difficult to use. Convictional just makes sense, it's user friendly.

CONS

I would like to be able to update orders more easily when our supplier have something out of stock. But it's not terribly hard. In most cases we don't have inventory issues and it's simple to clear up if we do.

Reason for choosing Convictional

Our supplier actually introduced us to Convictional. I've tried to get other suppliers to switch because it's just so much better.

Gabby

Retail, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2023

Overall great site and would recommend, although room to improve

I think dropship is the way of future ecomm and it allows companies to offer more to their customers. Frees up need for inventory and warehouses and provides a lot of opportunities that were not available in the past. Although there are some things lacking from the platform, the team is always working to add new features and fix what may not be working and I see improvement regularly.

PROS

great way to list products and have constant newness on sites. Working with the Convictional team is a positive experience as well because they really do want to make sure the platform is the best it can be and are very responsive to feedback

CONS

Not super intuitive, can be a bit tedious to update products or stay on top of changes after initial product sync (specifically images and prices), and lacking key features like importing and exporting or reporting

Elena

Retail, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2023

Convictional review

Biggest benefit of Convictional to our business is the speed to set up the software which paved the way to adding more vendors and products very quickly, resulting in increased assortment, whoch also increased sales greatly.

PROS

Very easy to integrate and set up. Easy for vendors to get set up on this platform, and opens the door to many potential new vendors that we would not have access to before. Easy to add new products. Finding information on the platform is easy as well. Very responsive customer service team.

CONS

A few upgrades would go a long way: multi-warehouse solution, manual order acknowledgement instead of auto accept, filters sticking, notification of product updates.

Anonymous

11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2023

Great Tools for Certain Marketplaces

Great for the integration, I have nothing to do everything is automated.

PROS

Seamless integration with our Shopify store to sell on Indigo Marketplace. Everything is automated.

CONS

The reports and analytics are really bad, there are none.

Reason for choosing Convictional

It was the only option with Indigo Marketplace.