About FoodZaps

FoodZaps is an integrated cloud-based point of sale (POS) and mobile ordering solution that helps businesses to manage their day-to-day operations and relations with customers and process financial transactions. The solution includes an offline mode, eMenu, mobile ordering module, progress tracker, inventory management and reporting capabilities.

Users can upload pictures of their menu items so customers can see what their meals will look like. New items can be created in the menu and users can assign dish images, descriptions and prices to items. With FoodZaps’ ordering module, users can send customer orders to be prepared with one click.

Hardware components such as printers, barcode scanners and stands can be purchased separately via the solut...


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Supported Operating System(s):

Web browser (OS agnostic)

19 Reviews of FoodZaps

Average User Ratings

Overall

4.53 / 5 stars

Ease-of-use

4.5

Value for money

3.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(11)

11

4 stars

(7)

7

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 19 results

January 2019

Γιώργος from mammas pizza serres

Verified Reviewer

Company Size: 11-50 employees

Industry: Restaurants

Time Used: Free Trial

Review Source: GetApp


January 2019

June 2019

Michael from Kickers and Keepers

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

3.0

Customer support

1.0

Functionality

4.0

June 2019

Not so supportive support

Fair, only because this recent poor customer service. I'm sure things will get straightened out, but I should have been able to use my plan for the last 12 days.

Pros

Ease of changing menu, multiple stations set-up on one account, easily used with router and no internet connection.

Cons

I am a seasonal user of Foodzaps, for only 1 week every year. I've made mistakes with ordering in the past and customer support has always been helpful. I purchased my plan on June 3, 2019, which they say is active in their responsorial message after I subscribed, but all my tablets and their website say that my plan has expired. Because of this, I can't make any adjustments to my plan. I sent a message to customer support on June 7, 2019 and they promised response in 24 hours. By June 10, 2019 I had heard nothing from them, so sent another message in response to their original response, which said I would hear from them in 24 hours. On June 15, 2019, they have my money & I have no plan function & still no contact from them about my issues.

February 2016

Angeline from Buttergrill Pte Ltd

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

3.0

Customer support

3.0

February 2016

Not exactly efficient

extra steps needed to key in additional info. report does not show total number of pax count report does not show pending sales and closed sales connection of device is laggy at times system does not allow exemption of tax charges for regular items

Response from FoodZaps Technology

Replied February 2016

Hi Angeline, thank you for the feedback. We will strive to improve on the issues that you mentioned. Our tech support will be engaging you to assist with your feedback.

January 2017

Angeline from Buttergrill Pte Ltd

Company Size: 2-10 employees

Industry: Food & Beverages

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2017

All is good

Personally thinks that pictures are not necessary, other than that it's a very helpful application to use for most food and beverage outlets.

Pros

mobility

Cons

a must to choose a picture for the item before it can be saved is annoying

February 2017

Carlos from La Mona Cafetería

Company Size: 2-10 employees

Industry: Food & Beverages

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2017

Good quality software

I really have a good experience using this software and take my business to another level of technology world.

Pros

Good look and feel, quick access

Cons

Few functions by web