About Pulse Commerce

Pulse Commerce is a cloud-based point of sale (POS) system for small to midsize retailers, including jewelry stores, pharmacies and apparel. Pulse Commerce offers integrated POS, inventory management, customer management (with complete customer order history), e-commerce capabilities and more. 

With Pulse Commerce, merchants can manage all aspects of a business, including end-to-end order fulfillment. The cloud-based delivery model ensures that data can be accessed at any time.

The Pulse Commerce interface supports customizable drop-down menus, web store branding, social media integration and single-page checkout. Customers can access a mobile-optimized catalog and make purchases directly from their smartphone or tablet.

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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

14 Reviews of Pulse Commerce

Average User Ratings

Overall

4.14 / 5 stars

Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

3.5

Ratings Snapshot

5 stars

(6)

6

4 stars

(6)

6

3 stars

(1)

1

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 14 results

December 2017

Nichole from Tavern 101

Company Size: 51-200 employees

Industry: Restaurants

Time Used: Less than 12 months

Review Source


Ease-of-use

5.0

Functionality

5.0

December 2017

Pulse for Restaurants

Pros

Pulse has helped our restaurant's efficiency in so many ways! Navigating through the app has allowed us to access numbers pertaining to our POS systems from wherever we please and continuously updates as the POS system updates. This helps a lot because we no longer have to search through printed checkout chits or find our way to a desktop computer to find simple answers to questions such as "How many specials have we sold today?" "How much money in comps have we spent today and what percentage of our net sales is that?" The app also has been used as an aid to track guest counts throughout certain hours of the day which has helped with scheduling in association to volume. We can track who has taken a break, and at which time which helps with overall labor reports too.

Cons

There isn't a lot of con's to the app. It helps our company achieve the tasks we need in a quick amount of time. The only thing I would suggest as something that would be further helpful is if we were able to access the data in ALL categories for maybe a week. As of now, we can access the sales forecasts based off of the previous year, but as for looking up employee comps, voids, breaks, etc- that data is eliminated after the day's end.

July 2015

Bonnie from National Autism Resources

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

July 2015

True E-Commerce Partners

I want to begin by thanking Pulse Commerce for their timely and professional assistance helping rescue us what turned out to be a platform migration disaster. We have been a happy merchant of Pulse Commerce's for years, pleased with the services being received. In an effort to cut costs, our company began researching lower cost options for our Ecommerce Platform. Our research led us to select a new platform and cost friendly implementation firm. The migration itself and the impact to our business was disastrous. Revenues, conversion rates and traffic plummeted, redirects were a mess, SEO appeared to be ignored we were bleeding badly. The quality of support I experienced, both during and post migration was subpar at best and the results much worse. In desperation, I contacted Pulse Commerce who stepped in right away and helped get our old website up and running and began repairing the damage. Their professional staff, expertise and responsiveness both during and after business hours was great, staying in constant contact and offering guidance wherever possible. Even more importantly, the time spent was not done to benefit their business or for pay, simply because they have heart for small business and a strong belief in partnering with their merchants. When evaluating solutions, it is so important to look beyond the monthly expense. In reality, lower cost solutions can cost much more than the monthly subscription debit taken from your bank account.

January 2020

Chris from EnableYourLife.com

Company Size: 2-10 employees

Industry: Consumer Goods

Time Used: Less than 6 months

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2020

Positive move for our company

Very easy and patient to deal with

Pros

Overall our new platform is a vast improvement over the old one and has increased our order processing productivity immensely

Cons

Some reports could be more detailed (order, item(s)method of payment)

June 2017

Yassine

Time Used: Less than 6 months

Review Source: GetApp


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

June 2017

November 2015

Jay from Suit Your Self

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

November 2015

Powerful yet Easy to Use cloud-based Order Management System

Below are the GoECart OMS features we've found to me most beneficial: Intelligent Order Routing Order Orchestration between fulfillment locations to support omni-channel commerce Native Marketplaces Integration Multi-location inventory management and enterprise-wide inventory visibility Single 360 degree view of the customer Purchase orders and inventory receipts Customer Service Tools Live inventory connectivity with the ecommerce website and multi-site support GoECart Support and Client Service is the best in the industry that I have experienced.