Navigator DMS
About Navigator DMS
Navigator DMS Pricing
Priced per user per month - can be reduced by making an initial subscription value.
Starting price:
£50.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Navigator DMS
1 - 5 of 5 Reviews
Mike
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
DMS Navigator
DMS Navigator is great value for money. It helped us slim our admin costs significantly.
PROSWe have been using DMS Navigator since 2014.Its a great complete system. Sales prospecting, vehicle invoicing, service job cards and service invoicing, parts stock, accounting and marketing all in one system. Only having to look at one system makes life so much easier.
CONSUpdates are free which is great, but when things aren't thoroughly checked before going live and we have issues is very frustrating!
Reasons for switching to Navigator DMS
Old system was being made redundant
Vendor Response
Thanks for the review ! We've been updating our testing and release processes for 2023, which we hope will reduce the annoying issues that occur from time to time when updates are set out ! We would love to hear how this feels for our users!
Replied December 2022
Joanne
Automotive, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
5
Reviewed December 2022
accounts review
Navigator is difficult if anything goes wrong as it's hard to un-do mistakes
PROSEasy to read screens and easy to read reports
CONSSystem assumes nothing ever goes wrong and you can't transfer between accounts
Vendor Response
I'm hoping our team were able to contact you, discuss and help resolve the moving between accounts item. Many thanks for your feedback
Replied January 2023
Rob
Machinery, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed December 2022
not that impressed with support or product
Not great at solving problems
PROSnot a lot You need to move the system in line with other systems [SENSITIVE CONTENT] does not email us back.
CONSway customers are set up [SENSITIVE CONTENT] does not email us back.
Reason for choosing Navigator DMS
sales process was good
Vendor Response
Really disappointed to see that your experience with Navigator has not been as good as for many of our other customers. I've asked our Customer Success Team to contact you to see if they can identify what the core of the issue is and if they can help you to gain more of your use of Navigator.
Replied December 2022
Chris
Automotive, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed December 2022
4 month use
Both [SENSITIVE CONTENT]l were excellent at holding our hands throughout the whole time of the implementation. Daniel's knowledge on the system is second to none and if by any chance there was a question he could n't answer he always found out. We feel a little lost not having contact with them now.
PROSThe integrated accounts system is excellent. The workshop/invoicing is very good
CONSNot having quotations available within Workshop. Parts system is very rigid there is no availability to allow say one part that you will never use again to be created without having to go through every step and again same when preparing a quotation
Reason for choosing Navigator DMS
have used before in another dealership and price
Reasons for switching to Navigator DMS
old system was very much out of date
Vendor Response
Hi Chris Thanks for the review - your issue with the Parts system is noted! Watch out for an update shortly which allows parts to be quickly created at the point of quotation!
Replied December 2022
colin
Automotive, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
A DMS that is easy to use
Since we have changed to Navigator my job has become a lot easier and all my staff find it easy to use
PROSThe software is easy to use and understand. It has made my job a Service Manager a lot easier than using our old DMS
CONSYou can't kid the system. It is very much a matter of fact
Reason for choosing Navigator DMS
Cost and ease of use and reviews
Reasons for switching to Navigator DMS
Cost and ease of use
Vendor Response
Great to see that Navigator is helping you do your job !
Replied December 2022