Fantastic. The migration was so smooth and seamless. The team over there offered amazing support and infrastructure to allow us to begin operating fast.

It has given us a system to push growth while minimizing administrative demands. As a business owner it gave me the confidence to scale and add new services, knowing we had the operational system to handle the growth. Growing by 55% in 2023 would not have been possible if not for Opus1. I love using it and it's simplified and solved all of the admin headaches I used to endure. I doubles my team end of 2022 and that process exposed the failing systems we had. The transition to opus1 solved it all and I'm so pumped about it still. I also love all the metrics and financial dash boarding so I can keep track of the pulse of the business.

Group class segmentation could be improved a bit but it's a small point. The pros are so outrageously high that it doesn't really matter too much.

Like I said above, they listen to their users and accommodate. Opus has only gotten better with time!

I love the support they give us, the automation you can set up and the fact that they are constantly improving their program every month. Things that used to be "I wish Opus could..." have come true as their developments continue to turn out.

This is my second review because I have been impressed with how well Opus listens to their customer needs makes the necessary developments for their users. Even with the things that "I wish Opus could do" I feel confident that if I voice my "wishes", they will be taken into consideration along with everyone else's and the improvements will eventually come.

Really enjoying it, and find it useful to manage many aspects of operations.

It is a multifaceted and the ability to communicate with families through the same tool is important to help achieve excellent customer service.

There are glitches like there would be in any program. Items like online attendance not being marked after taking batch attendance. If two appointments are being booked for the same time slot, and they are within a few minutes of each other, a double booking happens.

Opus 1 has a robust set of features for running day to day operations pretty much as smoothly as one could want. Their chat customer service is 2nd to none! Implementing Opus 1, with its built in automation features, ease of use, and customer convenience has contributed to enrollment growth and student retention at our studio. I HIGHLY recommend!

Reporting features are not well thought through or intuitively implemented. Custom reports, which I would use almost daily, are mostly non-existent. Opus 1 has been making improvements over time, but reporting is still quite lacking. The Opus 1 knowledge base is also extremely lacking. It's very difficult to search and find answers for specific questions. However, as mentioned above, their chat service is extraordinary.

I wish we would have found Opus1 sooner! This software has been a lifesaver for our studio and helped us take our studio to the next level. Our team can count on the software to do the leg work so that we can focus on the studio/student experience that our brand is known for. Our booking headaches are gone! We look forward to working with Opus1 for years to come.

- Automations are a GAME CHANGER. Our team used to spend hours on manual follow ups on trials and lessons. No more! Opus1 automates the hardest parts of our day to day tasks, freeing us up to enhance our customer experience. - Reporting is Robust! I love the ability to drill down to specifics, and Opus1 reporting allows me to easily get into the nitty gritty that numbers geeks enjoy. - Customer Service is NEXT LEVEL AWESOME! We were with another well known software prior to moving to Opus1 and for 7 years they refused to listen to our needs and even attempt to understand why/how their software missed the mark, they just didn't care, to the point that it would often take a month to even get a response from them. :( Opus1 is there for you in an instant! They listen to us, ask for the use case, and work WITH US to develop workarounds to get us what we need if its not already there and/or actively make plans to help implement the feature you need. - Self-Booking Portal. While most booking softwares have a self-booking option, they don't have the booking optimization that Opus1 offers. This helps ensure that our teacher's schedules are without gaps/breaks between students. The Self-booking Portal also gives us an active calendar view for all prospective students coming in.

- Sales Tax Reporting is terrible...but THEY ACTIVELY ARE WORKING ON IT! - Calendar missing a horizontal scroll bar.