Rome Management Software

RATING:

5.0

(5)
Overview

About Rome Management Software

The Rome Solution provides a complete package for collision center management, including software, consulting, and ongoing education. The software delivers features such as a real-time overview of shop operations, electronic parts ordering, mobile apps, a single-point-of-entry, and customer service tools. In addition to the technology, users are also provided with on-site training, consultation, and ongoing education.

Rome Management Software Pricing

Pending shop size, please contact Rome Management Software directly for more pricing information.

Starting price: 

$1.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Rome Management Software Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Rome Management Software

5 Reviews

Alex

Automotive, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

There is no other option for collision center management or production.

PROS

From a production standpoint, this software addresses any internal roadblocks that a typical facility would run into. The ease of use and constant availability to training and education is unheard of in the industry. What would typically take an hour (or more) to run through shop capacity, availability, production and more can be reviewed and understood in less than 10 minutes, for a typical shop. The customer service and technical support is always supportive and willing to listen to suggestions and implement them into the software.

CONS

There is a large learning curve, because the software does do and address so many things. Not necessarily a negative, but it does take a new user quite a while to get a solid grasp on ALL that the ROME software has to offer. I want to comment that this would never deter me from suggesting the software of implementing it into another shop.

Reasons for switching to Rome Management Software

Shop production, payroll, accounting, scheduling and more - all part of a single system.

Vendor Response

Thank you for your detailed review, Alex! We are very happy that our system is saving your shop so much time. It is also great to hear that you feel that the learning curve is well worth our all-in-one software management solution. Also, thank you for mentioning our tech support team! We pride ourselves on offering top-notch support and customer service.

Replied December 2021

Greg

Automotive, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Rome Is the Best software for DMS integration

Although setup is timely and the learning curve is tough, once you learn how to properly use the software, you will not want to run your shop without it.

PROS

Full integration with Dealership Management software. It provides everything you need to properly manage and oversee the entire shop. Rome provides a level a accountability for our shop that we could not have without it.

CONS

Rome has so much built in to it, that it takes about 90 days before you get completely comfortable with it.

Reason for choosing Rome Management Software

Rome provided everything I was needing from a management system and then some.

Reasons for switching to Rome Management Software

I need a software to integrate with my DMS, hold employees accountable and be able to manage production. Rome was the best option for me.

Vendor Response

Greg, thank you so much for your insightful review. It is great to hear that our software gives your shop more transparency and accountability and that it fully integrates with your DMS. We are happy to hear about your great results. Our training team is always striving for better ways to help you get through the learning curve.

Replied December 2021

Doc

Automotive, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Ciocca Collision Center

The team is extremely responsive to new ideas, requests and very friendly. Always a pleasure speaking to anyone from the ROME tech team.

PROS

Everything is great. Every new opportunity to expand our use of other programs the Rome teams is

CONS

Nothing. nothing, nothing. nothing. nothing!

Reasons for switching to Rome Management Software

Rome is the best

Vendor Response

Thanks for your review, Doc! We love hearing ideas and suggestions from our customers and we often incorporate them into our new features. Thanks for being a valued customer.

Replied March 2022

Bob

Automotive, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2021

Collision Management System

I feel the system has helped us with organization and record keeping of files as well as production.

PROS

transfers all tickets to our CDK system seamlessly and stores all Ro's electronically

CONS

some areas could be improved, for sorting the information and separation of certain tickets in the system, but overall a great system.

Vendor Response

We truly appreciate your excellent review, Bob. We are excited to hear that our integration with CDK is seamless and that our system is helping you with organization and record keeping. We are continually improving our software and our programming team will take your thoughts on sorting and separation into consideration for future upgrades.

Replied December 2021

Sue

Automotive, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed December 2021

100 % Satisfied

Rome helps with production,CSI, billing great for noted files for future reference. Their tech team is unbelievable !!!!!!!

PROS

I love everything about Rome the ease of the system is awesome I really can't say enough about it.

CONS

There are no cons that I have with it. It works so well there are no issue.

Vendor Response

Sue, thank you for taking the time to leave a review for our collision management software. It is good to hear that Rome is helping you with production, CSI, and billing. It's also great to know that our tech support is so valuable to you and your operation.

Replied December 2021

5 Reviews