We have 3 separate levels in our Restaurant and we had to stop our online reservations in the past as the guests can make bookings but they do not have the option to specify which area they wish to book. From the last update and discussion with the team, we had already resolved this issue and they now have the option online for us to customize our profile and add a disclaimer stating we have 3 separate levels. After the changes on our online profile, we now get information about where the guests wish to make the booking and helped us to book them at the correct level. This was just one of the requests we asked the team for assistance and they helped us to resolve it. Overall, we are happy with them and how they give special attention to our venue requirements.

We've been using the system for more than 4yrs now and we can say that it is user-friendly, accessible anywhere and anytime, with a great support team.User-friendly in the sense that you can easily add a booking without clicking a lot of things on the screen which saves us time to accept another booking. The system also helped us create campaigns and directly share them using our database in the same system.The system can also be downloaded on your tablet, computer, and most especially on your mobile phones which is really handy if in case we have to make some simple amendments to some of the bookings outside the venue.Lastly, their team replies really fast whenever we require support and keeps us updated with new features of the system.

Very minimal requests from time to time in relation to the personalization of the system but not so much required as the system itself is already enough for our venue to operate.

SerVme is an easy-to-use reservations software, it is the perfect tool for operating the clients' database as it helps maintain data related to our guests since it saves all the details and notes from previous visits, thus making the booking process fast and hassle-free for both the guest and the operator. Also, SerVme is continuously improving, the support team is always ready to assist and solve issues in a fast and efficient manner.

SerVme is user-friendly and makes it easy to train new employees, enter reservations, track them, and follow up on any client-related data we might need.

If I have to write 1 con it would be the glitching from time to time which I think has more to do with the unstable internet connection

SerVme offers unparalleled personalization, ensuring each guest's dining experience is unique and tailored to their preferences. What is also good with SerVme is it evolves with the industry, staying ahead of trends and offering new features. In terms of support, if there are any issues with the platform or if there are things we're unsure about, the company's support team is accessible for assistance.

The Instagram BOOK NOW button would be a great help for our restaurants and bars. Also the emailer system can be improved with more templates, flexibility on sending emails, scheduling and filtering the audience.

its a good software to keep all data and also we can check all the revenue reports from here only

Using product 3 years. Very easy to learn and use.

The product is easy to use. Very good customer service. Anytime you can reach them for the support.

Mobile app could be improved. To reserve a booking or find a guest by name or contact number. Not able to book for multiple days.

We have been working with SerVme for over 2 years and extremely satisfied with the functionality. They are providing top-notch performance and unmatched reliability, fantastic tech support. Highly recommended

SerVme offers a user-friendly interface that enhances ease of use and streamlines operations, ultimately leading to improved efficiency and customer satisfaction.

Adding new features and functionalities can enhance the platform's capabilities and provide more value to users.