Stripe

RATING:

4.6

(3053)

About Stripe

Stripe is a cloud-based solution that offers a varied set of unified APIs and tools that enable businesses to manage and accept payments online. Stripe handles key payment functions, such as subscriptions, storing cards and direct payouts to user bank accounts. It also offers solutions for mobile and web payments that are specially built for developers. Stripe enables businesses to accept international debit cards, credit cards and currencies. Other key features include full-stack payments, PCI compliance, invoice paying, instant payment acceptance, shared customers and the collection of transaction fees. Stripe does not require any card storage fees, validation fees, setup fees, monthly fees or refund fees. Stripe provides support options such as online ...

Stripe Pricing

Access a complete payments platform with simple, pay-as-you-go pricing that begins at 2.9% + 30¢ per successful card charge. Get everything you need to manage payments plus hundreds of feature updates per year with no monthly, setup, or hidden fees.

Starting price: 

$0.30 

Free trial: 

Not Available

Free version: 

Not Available

Slide 1 of 2

Stripe Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Stripe

1 - 5 of 3,017 Reviews

Josh

Non-Profit Organization Management, 2 - 10 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed April 2021

Best Credit Card Rate for Nonprofits

User Profile

Matthew

Verified reviewer

Marketing and Advertising, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Integrates seamlessly with everything

Very positive. Great alternative for start up businesses, or online businesses that can save a lot of time.

PROS

So you can use Stripe with invoicing and subscription software or you can build out your own system if you are a geek that is PCI compliant fairly easily. Almost everything has an integration option and if you get stuck with a problem for whatever reason you can log into the dashboard and usually figure it out from there, if you can't they have great support documentation and even a chat option. Compared to similar competitors you even save a little bit. I especially like their ACH fees, some of the lowest I've seen. An added bonus is that I don't have to pay for monthly statement fees or pay the annual PCI compliance fee and surveys because they add that into the flat rate.

CONS

Only thing I'd like to see is an option to download statements in a PDF format like previous merchant processing providers, but rarely do I need it.

Reason for choosing Stripe

I liked the interface and integrations a little more than Paypal plus I save a little bit on the percentage, not much but every little helps.

Reasons for switching to Stripe

Sage had a hard time integrating with things I needed, plus their interface was a bit more complex than Stripe. I first started with Stripe as a test with a few customers then made the switch within a few months.

User Profile

Pat

Verified reviewer

Music, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Best payment processing service for any business

5-Star easy-to-use payment processing service, and any time further detail is needed on a transaction to help a customer or resolve an issue, Stripe provides great detail on all transactions making it possible to provide valuable information to customers to resolve issues, and ensure the customer gets what they pay for and the business receives the payment for goods/services as intended.

PROS

The easiest to use, inexpensive fee structure and top-notch fraud prevention - Stripe is hands-down the best payment processing system I have used in my 10+ years leading Customer Support teams. With the exhaustive detail Stripe provides on every transaction, businesses and customers alike usually have an easy and secure experience checking out with Stripe.

CONS

Very few cons if any with Stripe. They seem to get things right in most aspects.

Reason for choosing Stripe

Better overall offering was provided by Stripe

Reasons for switching to Stripe

Ease of use, integration with website POS management systems, fees, regions of availability

Cameron

Public Safety, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed April 2024

beware of Stripe and fees not being transparent

I would not reccommend I would say stay away and use anything else

PROS

it processes cards fine but it is not good

CONS

deceptive practices and raising fees constantly

Reason for choosing Stripe

I thought it was better but I am canceling and migrating data

Brianna

Computer Software, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed February 2024

Trusted Provider, Can Be Expensive in Fees and Time

Good, trustworthy, reliable, efficient, and quick to set up. The only downside is watching your overall transaction fee costs and planning your cashflow schedule to when payments will actually be paid out.

PROS

We wanted to go with a trusted digital payments provider--and have never had a client or customer mention they couldn't use Stripe. Secure, reliable for both parties in the transaction, and easy to both set up and use as a consumer.

CONS

The payout fees on transactions can really eat into the cost of goods and services; further, it's important to note that payouts to the supplier/provider can take at least several days.

Reason for choosing Stripe

Ease of use, expected credit/debit card processing. Good for Enterprise transactions.