All AxisRooms Reviews

1-25 of 105 Reviews

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User Profile

Md Anwar

Verified reviewer

Hospitality, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Best Channel Manager

We are managing our OTA from AxisRooms as well as we have gets the GDS connectivity through this channel manager. It is very user friendly and cost effective solution that have the feature to integrate with the PMS system.

PROS

Almost anything will be positive if it’s an example of a true OTA manager from one panel, extra-feature in this channel manager have GDS features.

CONS

We using this software since last 6 month and during that time I found their customer support is excellent and their cooperation I like very much also the software is very much user friendly.

Kapul

Hospitality, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Excellent Product

PROS

Axisrooms is the best channel manager I have used so far. I have been using it since last 7 years. It's easy to operate. [SENSITIVE CONTENT] is very active & prompt. He resolve the query instantly. I would recommend to everyone who is looking for the best product at nominal price.

CONS

everything is perfect . We have not faced any difficulty

Reasons for switching to AxisRooms

Axisrooms is user friendly. Easy to operate. Instant updation. Moreover pocket friendly.

Shivaprakash

Hospitality, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed March 2018

It does basic things well. Support in India is iffy.

I am more assured of being able to prevent double booking.

PROS

Does synchronize calendars well. Mobile App to block dates handy useful. Setting up new properties is relatively simple as well.

CONS

We don't have access to change few things. Basic thing like if I change the extranet Password of any OTA need to approach support in India to make those changes in Channel manager. This process is not as good as it needs to be

Saveera

Hospitality, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

One of the best Channel Manager Solutions

PROS

We have been using channel manager for more than yr now. Its easy to use with real time updation.

CONS

May be work on reports and Analytics which will help us to understand the Market trends.

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Very Good Product - Recommended

Overall Its Good - Highly Recommended Product

PROS

Easy to Use , Support was good , Specially [SENSITIVE CONTENT]

CONS

all Good , till Now i didnt face any Glitches

Reason for choosing AxisRooms

Got a Good Review from the Existing Users , Its Good We are Using for Morethan 2 Years

Dilmohan

Hospitality, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Ease of Use

PROS

Its easy to operate, with multiple functions

CONS

Integration was very smooth and it took very less time to configure. Hope it remains same and proves its name

Alok

Hospitality, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Excellent

PROS

By the help of AxisRooms we are relaxes as all our rooms inventory well taken care by AxisRooms

CONS

inventory control without any issue. Ease to work

ashish

Hospitality, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed January 2024

Very Good up to mark

PROS

inventory management, rates updation in bulk

CONS

New version as the last version is very frequent to use.

MOHIT

Hospitality, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

AXIS MANAGEMENT

PROS

EASE OF ACCESS AND USER INTERFACE OF THE SAME.

CONS

THE USER CRASHES BECAUSE OF THE SERVER AT TIMES

Vikash

Hospitality, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2019

Combined

A neat &. Clean user interface to do all hotel operation

PROS

Easy to use, beginner can also use it, nice dashboard also the linkage with maximum chanel

CONS

New integration to be needed with as now companies launch's slot stay bookings also there is no option to create a payment request to the customer who is postpaid bookings. This need to be update.

Suresh

Hospitality, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2018

Suresh Sugathan

Overall it has been a great experience working with Axisrooms and the team. We look forward towards more products from the team which would help us improve our business and connectivity.

PROS

User interface is easy to understand and navigate. Constant up gradation and fine tuning has made this software competent with any international software. The team has been quick in responding to any issues.

CONS

Not much apart from few technical issues.

Tharindu

Hospitality, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Efficient and user-friendly system

I don't have any issues so far and as I mentioned earlier this very user friendly and customized according to our tasks

PROS

This software is efficient and user-friendly hence we can manage our task smoothly

CONS

For the moment there is any issues hence we are happy with the system

Jayasankar

Hospitality, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2018

Axisrooms

PROS

Customer Support Immediate redressal of concerns Ease of use Convenient mobile app Specific report generation

CONS

Annual charges could be more reasonable. Change in user platform need to be informed and required interactions to be done for the user to get ease with new interface.

Frazer

Hospitality, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

3

Reviewed February 2023

Channel Manager Review

PROS

This product is always up to date & gives me the overall data of my room's inventory & prices.

CONS

If new features in the product are introduced, users need to be given training on regular basis.

Mohan

Hospitality, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed July 2022

Good Service

PROS

We have been using this channel manger from the past 5-6 years, its good and we have connected to our other 3 properties.

CONS

Service part is good, immediate response

Arun

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed March 2018

Easy to work

PROS

Ease of updating property information and promotions . View calendar for each category rooms. Able to view customer details

CONS

Unable to collect payments from no shows. We have keep looking for guests request. Pulse not working

Vikas

Hospitality, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Time Saving

PROS

it's very easy to use and rates will be updated quickly and the support team doing well .....

CONS

one of the best channel manager software ..

Harshad

Hospitality, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Harshad

PROS

Axis Rooms is just amazing , i love this channel manager

CONS

Nothing to be considered as least , all features very good

Shailendra Singh

Hospitality, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Best service

Whenver we face any problem axis rooms team is giving information in seconds and ready to help

PROS

By using it ease our bookings and other information

CONS

I think we are satisfied with this software

Thomas

Hospitality, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Very delighted

Excellent channel manager with a team of professional to support leading hotels.

PROS

Axisrooms is very a sophisticated channel manager that functions in correlations with Hotelogix, which is same company comes under Axisrooms and both functional in hand in hand, very supportive and helpful to drive our goals. Team are very supportive and dynamic.

CONS

So far all are fine, but not noticed that anything that I lack in Axisrooms, which I may report later.

Reason for choosing AxisRooms

Looking at various points we found it is more competitive and user friendly that supports our requirements.

Indika

Hospitality, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

User friendly software

PROS

Great software with excellent customer service

CONS

I don't have nothing to say about that..

Saurabh

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

It amazing. It makes the hotel booking system so simple.

PROS

Spontaneous updation of inventory. Even if it doesn't respond some time we still can get it done over the phone and that's also very quick.

CONS

It should have app which would have made it more easier. As now days every software has a app which make more convenient to use.

Ajay

Hospitality, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Very Happy

Excellent

PROS

No glitches/quick response from [sensitive content hidden] & she's super efficient.

CONS

Put relationship managers on what's app mail makes communication slow

Jayaprakash

Hospitality, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed October 2018

perfect partner

This channel manager is friendly keeps you away from stress. just give your data and relax all done by Axis room.

PROS

the fuctionality and speed is the most beneficial .

CONS

Easy to use and 100% trouble free and reliable.

Abdul

Hospitality, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2019

Very easy to understand and use

Overall, it's a good deal.

PROS

-easy to use. -rates and inventory can be updated easily -very good customer support .

CONS

-software changes are very often. -UI needs to be improved

Showing 1 - 25 of 105 Reviews