Also, it helps in giving clear understanding of the business delivery qualities. I would definitely recommend this to others.

Has worked great for my buisness and i have received many reviews through it.

Ease of use, helpful support just a great all-round good experience.

Sometimes the customers do not receive the emails asking them for a review, but this is more to do with the Spam filters on the receiving end.

I like how grab can help so much by providing good customer service.

It's easy to navigate the dashboard and my clients are loving how simple and effective it is.

Great affordable solution for increasing reviews.

The experience so far has been positive. We have a bunch of satisfied customers using it to generate more reviews.

The customer support is great and on top of helping me with any support i need fir my account and my clients accounts. They are open to input and committed to making their product better.

This is easy for me to roll out for end users to help them generate new reviews for their businesses.

Multiple Options how to display Reviews- Easy to integrate HTML Code.

I don't like the UX it feels outdated and not crisp.

We needed a way to get google reviews from our clients. We tried various methods previously and struggled to get clients to complete any reviews.

I can't think of features that are missing at this time.

Easy to use and implement with a helpful team backing it up.

Overall it was an amazing experience, and I was able to improve user retention.

Overall experience has been good as the support is really helpful and good.

I love being able to showcase our awesome reviews on our website. I can easily get reviews after a customer uses us where before it was like pulling teeth.

The software is easy to use and integrate into our existing systems and procedures.

EPIC Failure - terrible service - Find an alternative - I wish we did.

Great help available if needed. Easy to track reviews and customer inquiries in one place.

Ease of use of the platform. The ability to look at our brands in individual tabs.

I don't like how data is pulled I feel that it is not as efficient as it could be.

Bazaarvoice has been a nice tool for us to engage with customers in a new way. It is a great portal to collectively group all customer feedback and questions regarding your business/products.

Very easy to use  -- it gives a very easy to read interface.

Great tool to connect businesses with their customers.

Most of all through the sales process, migration, onboarding and post onboarding the customer support has been fantastic.

Sometimes we feel there is a bit of a delay from when I customer posts a question or a review, until the time we actually receive the notification of the activity.

I like the fact that it is easy to use and there is no fluff - you get right into the core of the platform straight away.

Responding to either is as simple as typing and submitting, and there is no need to open each question/review as a separate document. The workflow is very efficient as a result.

Beyond disappointed and would describe our experience as a awful experiment that cost time and money and was a TOTAL WASTE.

I love using Bazaarvoice Connections; it gives a very easy to read interface with all partners available in one place. The workflow is very efficient, and makes managing multiple accounts a breeze.

Being able to syndicate and map reviews has been so valuable. To easily map similar styles for seasonal products it helps us get a head start on product launches.

Great for capturing reviews from our customers.

Depending if you own the website for reviews or if your product is sold to a big box retailer bazaarvoice capabilites vary. Its great for community management and to gauge customer feedback.

The dashboard makes it super easy to moderate reviews as they come in. We are also able to tweak the appearance of BV on our site in just a few minutes.

US Dollar

Grab Your Reviews is a reputation management solution that enables businesses to streamline processes related to review collection, social media monitoring and more. Professionals can receive alerts about new reviews, share feedback across social media platforms and automatically generate reports to analyze trends or track performance metrics.


Grab Your Reviews allows organizations to request reviews from customers via email, MMS messages or text and utilize the command center to quickly respond to clients' feedback received across multiple websites. Administrators can set up customizable dashboards and configure access permissions for staff members to collaborate on review collection processes. Additionally, it provides mobile applications for Android devices, enabling professionals to remotely manage and publish reviews, among other processes.


Grab Your Reviews comes with an application programming interface (API), which helps businesses integrate the solution with several third-party systems. The product is available on monthly subscriptions and support is extended via live chat and email.



LongDescription

Engagement Tracking

Surveys & Feedback

Email Alerts

Access Controls/Permissions

Multi-Channel Campaigns

SMS Messaging

Real-Time Monitoring

Sentiment Analysis

Review Generation

Communication Management

Campaign Scheduling

Social Performance Management

Template Management

Email Templates

Multi-Location

Review Notification

Review Badge Management

Real Time Data

Performance Metrics

Complaint Monitoring

Social Media Integration

Real-Time Notifications

Email Reminders

Website Integration

Review Monitoring

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Data Visualization

Reminders

Chat/Messaging

Customizable Templates

Response Management

Dashboard

Ratings/Reviews

Alerts / Escalation

Customizable Branding

Reporting/Analytics

Social Sharing

Review Request

Widgets

Monitoring

Trend Analysis

Feedback Management

Negative Feedback Management

Purchasing & Receiving

Third-Party Integrations

Campaign Management

Customer Database

Customer Experience Management

Review Display

Review Sharing

Activity Tracking

Campaign Analytics

Real Time Analytics

Visual Analytics

Social Media Monitoring

Grab Your Reviews is offered across two pricing plans, outlined below. A free trial is also available.
Business pricing:
•	Small: $29 per month
•	Medium: $49 per month
•	Large: $89 per month
Agency pricing:
Pricing starts at $200 per month for 10 business locations

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

Grab Your Reviews

Live Online

Webinars

Documentation

Videos

Your customers need a tour guide for their shopper journey. User-generated content (UGC) is the insightful, vibrant, trustworthy companion your shoppers are looking for. Enter Bazaarvoice. We help you get shoppers what they need at every stage of the journey.

Bazaarvoice’s comprehensive UGC platform ties together your e-commerce site, your social accounts, your retail channel, and the industry’s best content acquisition services.

No more sampling with one vendor but that content can’t get to retail. No more ratings and review software but no great way to get content flowing. No detached social media strategy program that doesn’t benefit your e-commerce site. 

With Bazaarvoice, you’ve got a single place where you can acquire the content you need and get it across the full customer journey. And get your own internal teams working together to sell more, faster.

Grab Your Reviews vs Bazaarvoice

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

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