Again, if you are serious about improving your online reputation AND YOU REALLY SHOULD CARE. Review Inc is a great tool to aid in your efforts.

The product itself is seamless and I have already seen growth in my company due to the positive reviews we’ve been able to capture using Review Inc.

We have started getting more public positive reviews. The real benefit is the private reviews that help us do better with our customer service.

Ease of use, works really well and easy setup. Also, the software is constantly being updated and improved which in today's market is critical.

Plus the technology is awesome and really works.

The reporting features are amazing, customization features are awesome.

It is an excellent tool to offer my clients and really provides the benefit of growing their online reviews and building a positive reputation.

I have such a hard time doing the simplest things.

Their support and engagement teams are always helpful and very responsive. No question is ever too big or too small, and they don't ever make you feel like you're a hassle to them.

Additionally, we have had customers come in and try and haggle over prices and even threaten to give us bad reviews if we don't give them what they want.

Our client's have been thrilled with the product and the ease of use, and in just a couple of months, they have been witnessing the positive reviews come pouring in.

Granular reporting, customer support is outstanding, Review Inc is always looking for new integrations and sources.

I spoke with at least 5 Google Review pointed teams/systems before settling on ReviewInc. It's easily the best one out there.

Some of the areas are hard to find on the menu and sometimes the grader report does not catch all the review sites.

The eagerness of the support team to make the system better.

It is user-friendly and easy to manage. We work with client's who own multiple businesses with multiple locations, so it has been extremely helpful that they all can be managed in one place.

Having all reviews in one dashboard is very helpful, and being able to create different review flow emails for different situations is great.

There are so many options and reports, it can get a little confusing.

There aren't really any cons in my book. The only things I can possible see as a negative is that you don't have an assigned account manager at your beck and call.

With its many options its very easy to manage reviews across the entire ecosystem, easily and effectively.

EPIC Failure - terrible service - Find an alternative - I wish we did.

Great help available if needed. Easy to track reviews and customer inquiries in one place.

Ease of use of the platform. The ability to look at our brands in individual tabs.

I don't like how data is pulled I feel that it is not as efficient as it could be.

Bazaarvoice has been a nice tool for us to engage with customers in a new way. It is a great portal to collectively group all customer feedback and questions regarding your business/products.

Very easy to use  -- it gives a very easy to read interface.

Great tool to connect businesses with their customers.

Most of all through the sales process, migration, onboarding and post onboarding the customer support has been fantastic.

Sometimes we feel there is a bit of a delay from when I customer posts a question or a review, until the time we actually receive the notification of the activity.

I like the fact that it is easy to use and there is no fluff - you get right into the core of the platform straight away.

Responding to either is as simple as typing and submitting, and there is no need to open each question/review as a separate document. The workflow is very efficient as a result.

Beyond disappointed and would describe our experience as a awful experiment that cost time and money and was a TOTAL WASTE.

I love using Bazaarvoice Connections; it gives a very easy to read interface with all partners available in one place. The workflow is very efficient, and makes managing multiple accounts a breeze.

Being able to syndicate and map reviews has been so valuable. To easily map similar styles for seasonal products it helps us get a head start on product launches.

Great for capturing reviews from our customers.

Depending if you own the website for reviews or if your product is sold to a big box retailer bazaarvoice capabilites vary. Its great for community management and to gauge customer feedback.

The dashboard makes it super easy to moderate reviews as they come in. We are also able to tweak the appearance of BV on our site in just a few minutes.

US Dollar

ReviewInc offers business reputation management and customer experience tools to enterprises across various industry verticals, such as brand auto dealers, dental, hospitality, legal services, property management, retail stores, and more. ReviewInc provides businesses with tools to manage customer reviews and online reputation on a centralized platform. 

LongDescription

Surveys & Feedback

Customizable Reports

Access Controls/Permissions

Brand Tracking

Sentiment Analysis

Review Generation

Template Management

Data Import/Export

Review Notification

Social Media Monitoring

Survey/Poll Management

Performance Metrics

Real-Time Notifications

Review Monitoring

Reporting & Statistics

Response Management

Dashboard

Real Time Reporting

Customizable Branding

Reporting/Analytics

Social Sharing

Review Request

Monitoring

Feedback Management

Negative Feedback Management

Third-Party Integrations

Campaign Management

Search/Filter

Commenting/Notes

Real-Time Analytics

Engagement Tracking

Personalization

Text Analysis

Activity Tracking

SEO Management

SMS Messaging

Real-Time Monitoring

Complaint Management

Communication Management

Customer Database

Interactive Content

NPS Survey Structure

Customizable Fields

Collaboration Tools

Campaign Scheduling

Batch Communications

Multi-Location

Customer Experience Management

Multi-Channel Data Collection

Real-Time Data

Multi-Channel Communication

Social Media Integration

Workflow Management

Email Management

Website Integration

Event Triggered Actions

Visual Analytics

Activity Dashboard

Alerts/Notifications

Data Visualization

Chat/Messaging

Customizable Templates

Inbox Management

Keyword Tracking

Interaction Tracking

Multi-Language

Customer Journey Mapping

Widgets

Campaign Analytics

Trend Analysis

Post Scheduling

Customizable Forms

Drag & Drop

Social Promotion

Autoresponders

Customer History

Tagging

Gamification

Live Chat

Review Display

Review Sharing

Content Management

AI/Machine Learning

Hashtag Tracking

Contact ReviewInc directly for pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

ReviewInc

Live Online

Webinars

Documentation

Videos

Your customers need a tour guide for their shopper journey. User-generated content (UGC) is the insightful, vibrant, trustworthy companion your shoppers are looking for. Enter Bazaarvoice. We help you get shoppers what they need at every stage of the journey.

Bazaarvoice’s comprehensive UGC platform ties together your e-commerce site, your social accounts, your retail channel, and the industry’s best content acquisition services.

No more sampling with one vendor but that content can’t get to retail. No more ratings and review software but no great way to get content flowing. No detached social media strategy program that doesn’t benefit your e-commerce site. 

With Bazaarvoice, you’ve got a single place where you can acquire the content you need and get it across the full customer journey. And get your own internal teams working together to sell more, faster.

ReviewInc vs Bazaarvoice

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