All ComplyCloud Reviews
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Martin Blicher
Verified reviewer
Information Technology and Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Great tool - saves a lot of time
As an software company, we focus on ISAE 3000 certification and here ComplyCloud is a great help. The collaboration with ComplyCloud makes us confident with our compliance. Here we are particularly positive about ComplyCloud's high level of knowledge.
CONSNice tool - saves a lot of time, nothing we have bumped on that we did not like.
Vendor Response
Hi Martin Thank you for your review, it means a lot to us. We strive to create a tool that our customers can use in everyday life to make their work easier or save time. Going forward, we will also ensure that we maintain a high level when it comes to knowledge in the compliance area. /Henrik, Customer Success
Replied February 2023
Annika
Retail, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Compliance made easy
It has been a pleasure working with the team in ComplyCloud who have always assisted me in finding the best solutions for my company.
PROSThe easy way to create assesstements and compliance documentation
CONSThe way we had to create different organizations within Comply Cloud for our different areas of business
Reasons for switching to ComplyCloud
To be able to make assessments in an easy way and to audit our vendors.
Kim
Insurance, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2024
GDPR management and support
It is a perfect GDPR-tool to insure compliance, within a complex and ever changing legal area. It supported the daily business in a way that would usually require a FTE in addition.
CONSEven though it is very user-friendly, it is still "template-orientated" and it could occur that this does not suit well concerning specific topics/situation. The legal support function did how ever take such situations into consideration.
Søren
Computer Software, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Compliance made easy and manageable
The platform is easy to use and breaks down complex matters in simple and easy-to-understand terms. The fact that we are prompted about regulatory changes means that we can relax in knowing that we are always compliant. The team behind is great and we have always received outstanding support when needed.
CONSIt would be great if it was possible to edit the layout of the documents, but other than that we are really happy with the platform.
Gry
Wholesale, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2023
Comply Cloud in B2B firm
We are getting compliant in a more efficient way. We can make controls to ensure the ongoing compliance. The daily operations after implementation is down to a minimum and can be done by the employees instead of being forced to ask around all the time, and then give the employee the feeling of extended controls and so on.
PROSI really like the questionnaire option. It gives you a kind of certainty that you will have the chance to be asked the right questions. It makes it more useful to the organization's employees.I also love the customer service level :) Thanks [sensitive content hidden] ;)
CONSI really wish that the processing activities notes was copied into the system list/overview, so we don't have to type it in twice with the risk of making errors to the documentation which you will find at some point and then it is not easy to know where the master data is stored, in the activities or is it within the system list...
Reason for choosing ComplyCloud
It was the best fit to the purpose + price
Vendor Response
Hi Gry Thank you for your review and your feedback, it is highly appriciated. We are glad that we can help you get your compliance work done in a more efficient way. We try to keep our service level high for all of our customers, we are glad that you notice that. /Henrik, Customer Success
Replied February 2023
Carina
Non-Profit Organization Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2023
Great compliance tool
ComplyCloud is a very user-friendly tool giving you a structured overview of your compliance process.
PROSThe real-time visibility into our compliance status that ComplyCloud provides. The dashboard and control reports in the yearly wheel give us valuable insights and make sure that we are on track with our ongoing compliance.
CONSWe would appreciate the task delegation functionality to be more flexible in order for us to attach customer adapted documents. The control questionaries are too legal making it difficult for non daily users to navigate the software effectively.
Vendor Response
Hi Carina Thank you for your review, it means a lot to us. We strive to create a tool that can make our users work easier and save them time. Thank you for the feedback as well, we love to receive input so we can make ComplyCloud even better. /Ibo, Customer Success
Replied May 2023
Mathias
Computer Software, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2023
Umbraco A/S - compliance tool
Before ComplyCloud we managed our compliance work in documents locally on the laptop, but now it's all controlled online and we get reminded if we forget anything.
PROSWe use ComplyCloud to manage our GDPR compliance. We appreciate the overview we are getting regarding our GDPR documents and tasks. It is assuring to know that we have such a skilled compliance partner.
CONSNothing really, if you know the terms/ wording then this tool is great
Vendor Response
Hi Mathias, Thank you for your review, it means a lot to us that you. We are happy that we can deliver a usable Compliance tool that gives you peace of mind. Once again, thanks for your review /Henrik Customer Success
Replied February 2023
Ole
Computer Software, 201-500 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Pleased with ComplyCloud
I have used this tool extensively and have found it to be incredibly helpful in ensuring that our organization complies with various regulations and standards.
PROSOne of the things I appreciate most about the software is its ability to automate many compliance tasks, freeing up our team to focus on other important areas of our business
CONSIt took some time for my team to learn how to navigate the software effectively.
Vendor Response
Hi Ole We appreciate your feedback. If you need further review of the usage, contact our Customer Success team via our support. /Customer Success Team
Replied May 2023
Katja
Translation and Localization, 501-1,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Compliance tool that gives peace of mind
I love the real-time visibility into our compliance status that ComplyCloud provides. The dashboard and reports are helpful and provide valuable insights into our compliance.
PROSComplyCloud has been a game changer for our organization. The platform is user-friendly and makes compliance easier and streamlined. I recommend ComplyCloud to any company looking to simplify their compliance process.
CONSThere aren't any cons. We trust the system and the ComplyCloud team.
Vendor Response
Hi Katja, We try to give our customers an overview when it comes to their compliance work. We are happy that you feel that we create value for you. Once again, thanks for your review /Henrik Customer Success
Replied February 2023
Søren
Accounting, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
GDPR compliance
ComplyCloud creates the framework for us to ensure that we are compliant with GDPR.
CONSGDPR is complex and although ComplyCloud assists, it is still difficult to ensure that everything is compliant.
Reason for choosing ComplyCloud
We got ComplyCloud recommended from another user of ComplyCloud .
Gada
Non-Profit Organization Management, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Excellent platform - easy to use
ComplyCloud's software is really easy to use and the team behind helps in any way possible to make difficult law-stuff make sense. This software made it easy for us to have a structured approach to our ongoing GDPR compliance. Besides, I highly recommend ComplyCloud's masterclasses.
CONSI would love it, if the software could give me the flexibility to allocate certain assignments to certain users before the assignment is released.
Vendor Response
Hi Gada Thank you for your review, is means a lot to us. We are glad that we can help with your structure and you find it easy to use. We are working on making our platform even more flexibil and the thing you mention, that will be possibel in the near future. Best regards, Henrik Bøggild, Customer Success
Replied May 2023