All Cority Reviews
1-25 of 88 Reviews
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Mark
Hospital & Health Care, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Cority - An excellent solution
Overall we are very happy with Cority - their Cority Acadamy for additional training is excellent, the user community is great for picking the minds of those who know a lot more and if you need to log a support request they a fast and effective and explain things clearly and slowly. (Possibly one of the best support teams I have used)
PROSCority supplied us with our own dedicated implimentation consultant ([sensitive content hidden]) who was extremley knowledgeable - They provided us with excellent training which made the move from our old clunky system to Cority GX-2 a fairly painless experience
CONSAs a large Occupational Health team looking after 15,000+ employees and numerous external contract there are a couple of things missing - it isn't easy for our recruiters to search the dashboards, although I understand Cority are working on a solution for future releases.Also we do a huge amount of blood tests daily and there is no ability for us to connect a label printer that allows us to label blood samples - this is a major failing of this solution.
Reasons for switching to Cority
It had reached the end of it's life - we needed a more streamlined system
David
Aviation & Aerospace, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2016
Great solution for medium sized business or large enterprises
There are two version of the IQS software, the currently deployed Web 2.0 version, and their new version TruBox. The current version is a bit clunky (requiring Internet Explorer in Compatibility Mode), though the new direction they're heading corrects that. We use this software for defect tracking the whole way through the process. Equipment/Gage management modules are available that are full featured whether you're one location, or many across the globe. Implementation with existing systems was a breeze. The only downside I can see aside from the old interface would be that development work seems focused more on helping large enterprises get the most out of it. The complexity may be a bit much for a smaller business. Have been to the user group meetings and met many of the staff personally. The customer service has always been above and beyond.
PROSActive development and great customer support. Covers all features our quality department required.
CONSForced Internet Explorer usage for Web 2.0 version. Interface tends to lag a bit when tabbing through fields.
Vendor Response
Classic Turning is a valuable customer to IQS, David, and we thank you for your candor in this review. With the upcoming customer product webinars, you will learn even more about how IQS has made the user experience a top priority for every person in any size company. We invite you to login to the support center to see all current customer announcements.
Replied October 2016
Stephanie
Higher Education, 10,000+ employees
Used less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed March 2021
Project Manager persepective
We're not very long in production yet. It's challenging working with a company that is growing and changing alongside implementation; it feels like while you are heading in the right direction, the ground is always shifting under our feet
PROSits potential... once people configure it correctly and use it consistently
CONSits robustness leads to complexity; hard to learn administration of the tool
Reason for choosing Cority
key features missing from Pure
Reasons for switching to Cority
Integrate OccMed and EHS systems
Vendor Response
Thank you and we really appreciate your review!
Replied March 2021
Shane
Mining & Metals, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed December 2019
Great Software for IH - Not good customer support
Great software for IH & OH, but tech support is lacking.
PROSI have been a Cority administrator for 9 years, but a Cority user for 15 years. The software is great for doing industrial hygiene. Layouts can be customized to fit the users needs.
CONSThe company I work for recently went into a joint venture, merging together several sites with over 7,000 employees. While migrating the data from one Cority environment to another (around 40,000 records) Cority put an upload limit of 200 records in place, severely crippling my migration progress. When discussing this issue with tech support & recommending a way around the issue, I was told by tech support "the 200 limit is to be respected" and they refused to help. In addition, I have two other outstanding issues that have been out there for about 3 months. Tech support occasionally will contact me to try something, but they have never been resolved.
Reason for choosing Cority
Best fit for our purpose.
Vendor Response
Thank you for taking the time to review Cority. We appreciate your feedback and will work closely with you to get your outstanding issues resolved.
Replied January 2020
Martha
Utilities, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Cority is the mystical unicorn for EHS software
My employer had just finished implementing the software when I was hired. I was asked to record the minimum amount of data for compliance purposes. However, I soon realized that Cority was the holy grail for EHS management software and the tool could do so much more for the utility if we used it more. When I started perhaps 10-20% of the utility used Cority as an end user. By showing the utility how easy it is to use and showOmg executives that helping us campaign for regular use would allow us to provide more guidance for improving our systems and programs, we reached about 75-80% timely event reporting and usage.
PROSIt’s easy to use, collects the data you need to be in compliance and develop strategies to improve your EHS systems and programs.
CONSI lobe everything about Cority. I don’t think I’ve run into a situation where I couldn’t accomplish what I needed due to a obstacle created by Cority.
Vendor Response
Hi Martha, Thank you so much for your glowing review -- we're pleased that you referred to us as 'the mystical unicorn for EHS software'! We hope to continue to be a key part in your strategy to improve your EHS systems and programs.
Replied March 2020
Ethan
Oil & Energy, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Very versitile and powerful EHS compliance tool
Great company to work with, good customer service. Always impressed with the forward thinking and continued improvement and advancements.
PROSThe tool is customizable to almost any situation. The calculation engine is one of the best we have found anywhere, and is a main reason we purchased the tool. We can use and configure the tool with little to no assistance.
CONSThere can be a steep learning curve to the system. With a fully implemented system, when overarching changes need to be made there can be a significant amount of work, however this is likely similar in any platform as complex as this (we use the Enviance platform).
Vendor Response
Thank you for your review. Be sure to check out the User Community via your platform dashboard. There are knowledgebase articles and training webinars that you can learn from. You can also learn from other users in the forums!
Replied March 2021
Carl
Transportation/Trucking/Railroad, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2016
Equipment Maintenance with IQS software 2016
We have been using this software since 2008 and we switched to the web version in 2013. We use this software to maintain our equipment and it is a valuable asset to record keeping and documenting the preventive maintenance on equipment and tooling. It does require some time to add data to the fields but once it is done it is easy to look up and check on the equipment to see when maintenance has been completed and any upcoming PM's that we need to plan for. I also modify reports in IQS to make it easier for managers to use. I add the new users into IQS and help them with any issues they run into. The software has made it easier for us to show our customers how we are maintaining our equipment during audits.
Vendor Response
Your story about how the IQS software has made an impact to your job is inspiring, Carl. It is great to hear how Red Dot Corporation is able to wow customers during audits and support employees with the reports they need. Thank you for your review, and be sure to check out iqs.com for a list of the quality management processes we support.
Replied October 2016
steve
Automotive, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2016
External Quality MGR/ ISO Mgmt. Rep/ SQA MGR.
I think this system is great. Our customers really like how this works during audits. The information is at your fingertips. The only suggestion I would make to the program is that all modules and support look ups have the ability to have a full page view. I use 2 screens and many people do now so it would be nice to view all information on a full screen.
PROSEase, Information at your fingertips along with how quick it is to get info , charts, past history.
CONSI would make all charts or logs with the ability to view on a full screen.
Vendor Response
Thank you, Steve, for taking the time to review IQS and recommend us to others. The experience you've had with using IQS during audits is a great testimony to how an organization can be truly helped with an integrated quality system. Your suggestion has been passed on to our product services team for evaluation (they may be in touch with you). Freedman Seating is a valued IQS customer, so please reach out to your services team with any other product suggestions.
Replied November 2016
cody
Hospital & Health Care, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Great support. Great Product.
The Customer support is top notch. whenever we are stuck on a problem Cority User Community or tech support is able to help.
PROSAs one of a few IT Analysts working with this software for our company it has been very fun to learn the ins and outs of the software. We are self hosted so we need more help then most of Cority's other customers but their customer support has been amazing and top quality. I like that it is built of different modules which your company may or may not want so its very adaptable to your needs.
CONSIt can be over whelming when you are thrown into it at first but over time you start to understand the ingenuity in the software design.
Vendor Response
Thank you for your review! Be sure to check out our User Community for best practices and more software training!
Replied March 2021
Mark
Automotive, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Dynamic Software
We are bringing data to our users through multi-level dashboards and are able to react quickly to ever changing business needs. When we run into issues or questions, the Cority support and help desk model is working well above industry standard
PROSQuick configuration change ability and the power behind business rules and insightful dashboards
CONSThe reporting feature needs multi variable chart capability in their main reporting tool, but this is coming in June 2020
Reason for choosing Cority
Knowledgeable sales team that was motivated to gain our trust and help provide us with real time business solutions. We need a highly configurable and dynamic system and Cority is one of the few that checked all the boxes.
Reasons for switching to Cority
We need a software that is able to flex along with the changes in our business.
Vendor Response
Hi Mark, Thank you for your review! We value your opinion and appreciate the time you took to provide feedback. We're happy you're enjoying our software and are looking forward to our upcoming reporting updates!
Replied March 2020
Andrea
Research, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Cority
For a short time we were having issues with customer service, but that has recently improved greatly. We find this system so far to be easy to use and a good resource.
PROSI like having the ability to search a database for SDSs instead of trying to find them on my own. It saves time. The search capability is a lot easier with more options than our last software as well. It's pretty easy to use.
CONSWe haven't been using the software terribly long. The only thing we've noticed is there is not much design say in the labels as far as placement and look, though there are some options, but this is minor.
Reason for choosing Cority
N/a
Reasons for switching to Cority
We are part of a larger company umbrella and all other sites were already using Cority.
Vendor Response
Hi Andrea, Thank you for your review! We will share your feedback with our team.
Replied December 2020
James
Consumer Goods, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed January 2017
Good Software but Clunky
Data entry is very cumbersome compared to the Access databases we used to use. We stopped using part of it several years ago and went back to Access because of the time required to click one button after another and switch between tabs. The Access database allows all data entry to be done on one screen and is at least 10 times faster. Also need simpler inspection plan setup ability and the ability to link to pre-set characteristics that are used across multiple product numbers so that a change to a specific universal characteristic is pushed forward into all product using this characteristic. Also need a way to link component parts to an assembly so a change to any component part is pushed forward into all the assemblies that use this component.
PROSOverall a good system.
CONSAs stated above, clunky data entry and hard to maintain inspection plan changes.
Vendor Response
Hello, James. Thank you for taking the time to review the IQS software. As you may be aware, IQS has made great strides in the user experience with more recent versions of the software. Your sales and customer service teams have been contacted and are willing to offer your team the opportunity to see the newest capabilities and UI of IQS on the Trubox platform. As always, please access the Customer Support Center for technical updates and a channel in which to communicate with IQS.
Replied January 2017
Tracey
Utilities, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Cority Connect Conference 2020
Knowledgeable staff. Proactive approach to improving overall use for end user.
PROSReporting features; ability to set up and send emails with attachments.
CONSNot that I like it “least” but would just like more hands on with the report builder
Vendor Response
Hi Tracey, We're glad you're enjoying our reporting features! Thank you for your review. We appreciate your feedback.
Replied March 2020
Hilary
Hospital & Health Care, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed August 2020
Great Software
Great for fit testing records.
PROSGreat software. Once implemented, ease to use and customize. Unending resources for any questions or potential customization you may have.
CONSLayouts are difficult to customize and understand.
Vendor Response
Hi Hilary, thanks for the review! We're glad to hear that you find our software easy to use and customize.
Replied August 2020
Benjamin
Chemicals, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed March 2023
Cority
Cority is great overall but there are some glaring issues with support and communication of issues
PROSUsability is very good. I like the document management.
CONSThe support has been to be desired and very unhelpful at points
Jill
Electrical/Electronic Manufacturing, 1,001-5,000 employees
Used daily for free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
Very, VERY happy and grateful to find IQS through softwareadvice.com. Thank you!!!!
We are still configuring the system, so if you would like to check back with us in 4-6 months, the system will have been configured, tested, and released to our management and employees for daily use. By that time we will have a more thorough review and data to share.
PROSThe IQS eQMS is fully configurable by us, so we are able to build it to match our current QMS procedures and process flows, while also improving them via the IQS eQMS. The costs and cost structure were much more reasonable compared to their competitors.
CONSThe only con so far is that IQS eQMS is on a new and improved platform and their documentation needs to catch up; in the meantime though they fully make up for it by being very helpful and available as we work to configure our system.
Tina
Hospital & Health Care, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2020
I feel so behind
Really like the metrics
PROSFunctionality and services are great which makes it an easy choice.
CONSFrequent upgrades make you feel behind when you finally implement a new process
Mary
Oil & Energy
Used more than 2 years
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed May 2015
Implemented IQS within organization
I like that all of our QMS is maintained within one system instead of scattered throughout our internal network. Everyone has easy access.
CONSNot always the most intuitive user-interface. People who don't use computers regularly struggle to learn this system.
Vendor Response
Thank you for the review, Mary. Your feedback is valuable to IQS. We are pleased to see you encouraging others to speak to other users of IQS – and the User Group Meetings are the best place to do that face-to-face. Be sure to visit the Customer Support Center for other opportunities to connect with peers and learn about ways to best utilize the IQS software.
Replied January 2017
Shawn
Automotive, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed October 2016
Turn key system with all of the key functions I need.
Use of the IQS system to control my calibration system has proven to be very effective. The efficiency in which I can designate given task due dates with the instruction for what is needed is a key area of use for my organization.
PROSEase of use
Vendor Response
We appreciate you taking the time to comment as to how the IQS gauge calibration application has impacted your job, Shawn. NMHX Trim USA may benefit from looking into additional modules within the enterprise quality management suite of products. Please contact your sales rep (Brian at 440.788.2733) for more information or visit iqs.com.
Replied October 2016
Laurance
Used free trial
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
Reviewed April 2016
With a little knowledge this is a great tool!
Pros - RegAction is a strong software service that can be built to suit your company's needs. This service has completely changed the way we handle our compliance tracking and waste management. With the successful implementation of RegAction we have seen a marked decrease in overall cost and the potential for violations. Additionally, we have received many compliments from regulators and customers on our database management and record availability. Cons - This software can be a little difficult to learn when starting out. To get the system up and running I found myself calling often for assistance. It's worth mentioning that assistance was always available but often the solutions were not obvious without calling. Also the air module they offer is very difficult to operate unless working along with the support team from RegAction. Overall - RegAction is an excellent software service which meets all our needs in regards to achieving environmental compliance, cost control, process management. Despite the difficulty starting out this system has been incorporated into our standard operating procedure. Take the time to develop it correctly at the kickoff and it'll serve your needs well.
Laura
Used free trial
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2016
IQS Organizes everything!
IQS is a very user-friendly program that has helped our company organize all of our quality control needs. Our initial training went beyond learning the software, to helping us think through business decisions in order to maximize our use of the software. When we upgraded our SQL Server Tech Support made the move quick and easy. This software has replaced the use of numerous spreadsheets and forms freeing up much-needed space. We have customized reports and screens with no problems. Customer Service is very prompt and easy to work with - I definitely recommend IQS!
Vendor Response
Laura, thank you for taking your time to review IQS and your experience with not only our QMS software but our services team as well. NSK Industries has been a customer for several years and has been really able to make the IQS application work for the organization. Be sure to check out the customer support center for the community forum, documentation and special announcements.
Replied October 2016
Janice
Retail, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
5
FUNCTIONALITY
3
Reviewed December 2020
Honest Review of a Starter
so far so good, no major issues encountered yet
PROSit's generally user-friendly and easy to navigate
CONSThe view is not that easy to re-arrange. A "drag" and drop function could be appreciated in re-arranging view instead of creating a new one. Also, can't search using wild characters (e.g. using * to capture all possible results)
Vendor Response
Hello Janice, Thanks for taking the time to leave us a review! We're happy to read that you find our software user-friendly and easy to navigate.
Replied December 2020
Lin
Electrical/Electronic Manufacturing, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed April 2018
IQS Demos
This product has all the modules that our company needs. We are excited about getting our IT team and them together so we analyze if IT will be happy with our choice. Being able to have all documentation needed for ISO in one place will assist us so much.
CONSCan't think of any at this time. It will be a great tool for document control, auditing, corrective actions, no more spreadsheet for every little thing.
Susan
Used free trial
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed November 2016
software not user friendly
Software is not user friendly and freezes up often The reports are often confusing and missing data because we are not sure what needs input where the training classes have not been real helpful as they are more general and not specific to our needs
Vendor Response
Thank you for taking the time to communicate with us. Susan, your concerns are being evaluated by our services team, and they will be reaching out to chat about the details and the nature of these challenges. In the meantime, please check in to our Support Center to directly communicate with tech services. Your customer service representative will also follow-up with you regarding your organizations education on the software.
Replied November 2016
Meaghan
Research, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
2
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Cority Review
Super helpful in the medical field
PROSHas a lot of ways to do things, super easy to navigate!
CONSThere is nothing that I can think of off the top of my head
Vendor Response
Hi Meaghan, Thanks for the review. We are glad to hear that you find our software so helpful in the medical field.
Replied December 2020