All Egnyte Reviews
1-25 of 96 Reviews
Sort by
Jeffrey
Verified reviewer
Design, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
The biggest offering for cloud storage on the market
It literally makes an all cloud central server possible.
PROSEverything it does. Google Docs and O365 docs in the same ecossytem. Version control. SUPER granular access privilege control. Trash for up to 6 months. AND Protect as an optional add on that give AMAZING levels of data security. And on top of all that the support team is super helpful and fast to respond.
CONSIt has its buggy moments. The mobile offering is definitely weaker than the desktop. Deployment can be tricky because it has its quirks you have to train users on.
Reasons for switching to Egnyte
1000% better features.
Tamas Hunor
Verified reviewer
Motion Pictures and Film, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Good and robust solution, but higher priced
Overall we had a great experience with Egnyte. Works fast, the sync and sharing features are good. But we divided our storage solution into two different parts (high volume video files and corporate docs). We found that the maximum file size limit for Egnyte was too small for us.
PROSThere are a lot of great features including authentication, sync with 3rd party NAS devices, easy sharing.
CONSI would say we found it too expensive for ourselves. Maybe we didn't used all of the functions that Egnyte allows.
jose
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed February 2019
Egnyte for superintendents
I used it in my previous job in Beverly hills as a Superintendent to get pictures of day to day work to my Project managers.
PROSVery easy to load up a large quantity of pictures at one time.
CONSouldn't do other things like Daily Reports or Schedules
Jeffrey
Verified reviewer
Insurance, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed April 2018
Egnyte Does the Job, but That's it.
Egnyte is a cloud storage service with some basic admin controls and a desktop app that allows you to treat it as a network drive, as well a browser-based service. It functions perfectly fine in its role as a cloud service. Data is stored without any issue and the cost is reasonable.
CONSThe customer service leaves a lot to be desired. The best way to actually get assistance is to dial in and press the button for sales, you'll be assigned a lot more value. It's not the best customer retention strategy, but in my experience, the dedicated support folks are difficult to get ahold of and have to escalate your issue more often than not because they are third-party. The Salesforce API fails periodically leaving the office high and dry if I (IT Director) am not around. It's a quick fix, but the process isn't something that can be done without admin access and a decent base of knowledge.
Susang
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed November 2022
Simplest way to share files with peers
I have had a very good experience so far with Egnyte. The platform is very simple to use. Also creating shareable links is very straightforward and it is easy to keep track of everything through Egnyte.
PROSOne of the things that I like very much about Egnyte is the ability to upload files in bulk. Also, we can access files from any device, and the cloud storage security is top-notch.
CONSI do not have any major dislike for Egnyte. Everything is to my liking, and I hope it stays that way
Logan
Verified reviewer
Financial Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2020
I love Egnyte! Top file storage, sharing and manipulation
The ability to install Egnyte drives to your machine has made file browsing, downloading and updating a seamless breeze that integrates right into your operating system. Egnyte allows a user to revert back to previous versions or restore deleted files which is a huge help when file error or human error occurs. Their online web tool is great for searching and takes away the limit of the operating system which slows the search down. Their online tool is also great for file management and version controlling.
CONSThe only downfall I have found is that Egnyte requires a relatively strong and fast internet connection to properly perform, and I have had occasions where this has let me down and cause file malfunctions between users.
Genna
Real Estate, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2023
Easy cloud storage
Honestly we have had no issues with the program. This program has been able to link all of our staff from various offices and create a fantastic common space to share and upload all data mitigating a lot of paper storage.
PROSA very user friendly platform that works seamlessly to share data with a remote team, and be used as a cloud for all data within the office. Very easy to navigate, share, and edit all files within Egnyte.
CONSThe only critique would be the quick access panel on the left hand side have clearer icons or sub headings
Andrew
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Great For File Transfer and Collaboration
Excellent product
PROSEase of Use and price point are the main features we prefer
CONSWe have had no issues therefore no dislikes for any reason
Priyansh
Verified reviewer
Animation, 2-10 employees
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2022
A reliable and user-friendly cloud storage solution with a few drawbacks
Overall, I would recommend Egnyte to other small business owners as a reliable and user-friendly cloud storage solution, despite the drawbacks mentioned above.
PROSI have been using Egnyte for my small business for the past 6 months and have found it to be a reliable and user-friendly cloud storage solution. The platform is easy to navigate, and I appreciate the ability to store and access my files from anywhere with an internet connection. The integration with other business tools, such as Google Drive and Microsoft Office, has also been very helpful. I synced all my devices to it to make my workflow smoother.
CONSHowever, there are a few drawbacks to using Egnyte that I have encountered. Firstly, the pricing can be a bit steep for smaller businesses like mine, especially if you need to store a large amount of data. Secondly, the search function could be improved - I have found it to be somewhat unreliable at times. Thirdly, the customer support could be more responsive - it can take a while to get a response when you have an issue that needs addressing. Finally, there have been a few instances where the platform has experienced downtime, which can be frustrating.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2018
Egnyte for Secure Online Storage
Egnyte does a great job for online secure document storage. With tight hierarchal permissions, it's a great option for remote companies who don't have local offices to secure sensitive documents. It's easy to set up and manage.
CONSOn occasion I find it can be slow to load.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Absolute must for fast growing companies
Egnyte and its various integrations is an absolute must for a shared file system in any startup. As a growing company, employees have their favorite tools - Engineers seem to prefere Google, Marketing and Sales and Administrative generally need MS Office, etc. Egnyte allows everything to be accessible from a single interface. "where is that slide deck? was it Google Drive or One Drive or just local to your computer?" is a major problem in a fast moving, growing company. Egnyte solves that as part of everyday business. User administration is simplified with straight forward AD integration and also key is inviting outside consultants to share documents is trivial as well. All huge workflow advantages.
CONSThe robust feature set can sometime confuse folks who's user behavior has been set by Google Drive or OneDrive (or even Box or DropBox).
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2022
Egnyte review
Egnyte is very user friendly and easy to administer.
CONSSyncing was at times a problem. Quickbooks files could not sync.
Anonymous
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2018
Easy to use, great price, excellent customer service
Offers easy to use cloud computing storage. Makes collaborating on documents within our team a breeze and gives us piece of mind being able to save everything on the cloud so no work will be lost in case of computer failure. Customer service is outstanding!
CONSUsed to offer an easy automatic backup for your personal computer drives, which is no longer offered. Wish they'd bring that back. If you want to view photo thumbnails without opening each photo, it can take a little while to load.
Marie Debbie
Mechanical or Industrial Engineering, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2017
Awesome once you learn it!
I use Egnyte on a day to day basis, and it is a great package for cloud storage of all files, and for collaboration between teams. The reports are awesome, you can pull up exact details about your users and what files they have accessed and when. However, you need an Admin that knows the ins and outs in order to take full advantage of all the great features. Overall it is a great software with a very helpful customer service, also their training videos are awesome and very helpful.
PROSPut together well, lots of options
CONSThe learning curve is steep
Luyan
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed April 2018
Useful tool for storing and sharing documents
The software can hold multiple folders and documents. Different security levels can be set up to restrict or grant access. Very useful tool for sharing in multiple work locations.
CONSIf one person accidentally moves a root folder. It could take a lot of effort to retrieve and cause significant pause as people will not able to access during the retrieval process.
LINDA
Real Estate, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Keeps all records in one place
All team members file all our contracts, all documents from our clients and even each team member has their own personal folder
PROSThis product keeps all our records from all team members in one place. It makes it easy to see if we already have contact with a client, file all contracts, and also we can securely share files with clients
CONSI have no complaints, this is a very expandable product. It has served well in organizing all our client records
Reasons for switching to Egnyte
Our Broker and Principal made the switch
Kyle
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed June 2021
Egnyte Cloud File Sharing
Great tool for my team and I to upload and share files. Integrates well with our servers.
PROSSystem is easy to navigate. I'm able to create new folders, assign permissions and distribute to my team seamlessly.
CONSOne or two features require a couple extra steps to get to that differ from standard Windows OS. Other than that it operates very well, even better most times, than other cloud-based file sharing.
Anonymous
201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
3
Reviewed May 2021
Egnyte holds a ton of documents
Used it to store and share documents throughout a team
PROSI like Egnyte because it's easy to access previous versions of documents and also easy to share documents within and outside our network
CONSSome features are much easier to use on the browser version than the finder version of the software. It is also difficult to reorganize large numbers of files
Andrej
Security and Investigations, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2021
Easy for use - real time cloud
Sharing protocols, contacts, important files for the company.
PROSSecure, fast and reliable cloud. You can use it for sharing a lot of files and keeping the most important ones so other can access.
CONSSometimes the cloud is creating a second copy of the files which leads to a missunderstanding.
Anupriya
Public Relations and Communications, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed August 2019
File sharing made easy
It is extremely easy to share large amount of data/files across users on cloud - Can be divided among groups - Notifications when changes/edits are made make it is easy to track for the admins - Safe and secure - Even on mobile version, file access is fast
CONS-Compared to Dropbox, the user interface is less pretty but the features make up for that part -Tough to track of the content view - who has viewed versus who has not
Kellen
Non-Profit Organization Management, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Egnyte Review
I like how easy it is to search files within Egnyte.
CONSI dislike the format of the website version.
Tommy
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Cloud based storage
Very easy to use with great tech support. This software gives you the ability to store all documentation in the cloud which can be accessed by employees from anywhere.
CONSI would like the cost to be a little less, but other than that nothing really negative to say at this point.
Alex
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed March 2018
Great storage solution that's affordable for a company.
The way folder structure are created are great. Also, the ability to edit permissions like a typical windows permission set is great.
CONSThere's still a lot of features that's not available on the Salesforce component that's available on their web UI.
clint
Construction, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2019
Egnyte is were we save our docs
I save everything in Egnyte and can access anytime from multiple devices. For the construction business its a must to have program so valuable & easy to use
PROSCan access from mobile device in the field when I need land or blue print documents.
CONSI have found nothing I do not like about this software
Brian
Transportation/Trucking/Railroad, 51-200 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2019
Egnyte
Egnyte is an easy to use file sharing software. It is easy to navigate and set up files. Click to share with other users is a piece of cake.
CONSI see no flaws in using the software. So far - so good