All LifeSaver Reviews
1-14 of 14 Reviews
Sort by
Donald
Mechanical or Industrial Engineering, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Distractive Driving
Our main objective for using Lifesaver was defensive driving by avoiding distractive driving. Lifesaver helped us accomplish this.
PROSLifesaver is very easy to deploy and implement. With a little instruction, users are up and going quickly.
CONSThere is not much to dislike since the app has evolved considerable since our initial deployment. One caution I can suggest is for anyone thinking about deployment in a large organization, make sure to plan your fleets and assign specific safety coordinators that know policies and procedures to follow when addressing user violations.
Reason for choosing LifeSaver
As mentioned about, fleet management vs distractive driving. Lifesaver is also easier on battery life.
Reasons for switching to LifeSaver
The prior product was geared more towards fleet management and less towards distractive driving.
Vendor Response
Hi Donald, Thank you so much for your thoughtful review. I know the insight that you offered here, with respect to thinking through organization before deploying, will be beneficial to many. As always we appreciate your feedback as it definitely informs the product and new features. - Dan Vega Director of Customer Support and Success LifeSaver Mobile
Replied March 2020
Luther
Construction, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
Distracted Driving
Our drivers have changed their behavior about using their phone while driving, which was the reason we began using this product.
PROSThe product is easy to administer, install and get up and running. The software is flexible enough for us to monitor and manage our abusers of our policy by business unit.
CONSOccasionally we will get false positives on a user that causes questions.
Reason for choosing LifeSaver
Thru our process, we evaluated and tested a number of products and LifeSaver was the willing to work with us to provide flexibility in reporting, able to break our fleet into business units managed by a safety officer in that office and give reporting by office for administration as well as the whole company. They also worked with us to reduce the power consumption over several releases of the software, and the other products were either not willing to work with us, or could not work with us to address our needs.
Reasons for switching to LifeSaver
Our previous product was just not able to meet our needs and cause a change in our driving behavior as it was a battery hog, gave many false positives, and the reporting was not as flexible as we needed.
Tami
Construction, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
4
Reviewed January 2020
LifeSaver
We have seen a reduction in vehicle accidents and severity of incidents.
PROSImplementing the program was very easy. The use of the text invitation made it easy and convenient to get the information out to our drivers.
CONSTroubleshooting when things don't work properly. Inaccuracies with speeding alerts.
Reason for choosing LifeSaver
LifeSaver was recommended and supported by our insurance carrier.
Vendor Response
Hi Tami, We appreciate you taking the time to leave us a review. I am very glad to hear that you have seen a reduction in accidents due to your use of LifeSaver. Our goal is to help keep your drivers safe so it is great to hear that we are accomplishing this goal. With respect to speeding alerts, the speeding violations feature has not yet been released, but it will be very soon. I think you will be pleased with this new feature as it will be another check to make sure your drivers are staying safe on the road. Keep an eye out over the next several weeks for this. - Dan Vega Director of Customer Support and Success LifeSaver Mobile
Replied March 2020
Dana
Telecommunications, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2020
Review
I like that it complies a monthly score. I also like the ability to see if the app has been deleted from the device.
CONSI have heard complaints from drivers that the map is not always accessible when utilizing GPS. I also wish that you could see an easier unlock report. The unlocks are shown on a map of where the unlock occurred. While this is a great feature, I would also like to see a list option to easier see dates and time stamps.
Vendor Response
Hi Dana, We really appreciate the time you took to leave us a review and give your constructive feedback on our product. I will follow up with you directly regarding your feedback. I would love to get more information from you about the issue your drivers are seeing when trying to use GPS so we can make sure that this feature is working properly. With respect to seeing the violations in a list form, this is currently built into the product and I will follow up with you directly to show you where you can find this in the portal. Thanks again for your review! - Dan Vega Director of Customer Support and Success LifeSaver Mobile
Replied March 2020
Valerie
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2020
Safe Driving
Less accidents, more awareness to not having the phone in your hand while driving or using GPS when moving.
PROSThat it keeps the team off their cellular phones by reminding them constantly with message that pop up about not using their cell phones while in motion.
CONSYou have to restart the application a lot.
Reason for choosing LifeSaver
Suggested to us by Amerisure
Vendor Response
Hi Valerie, Thank you for submitting your review. I am glad you are seeing that the app effectively keeps your drivers off of their phones. I will reach out to you directly regarding restarting the app so we can make sure everything is functioning properly. Thank you again for sharing your thoughts! - Dan Vega Director of Customer Support and Success LifeSaver Mobile
Replied June 2020
Steve
Wholesale, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2020
Good overall solution
We were able to implement LifeSaver easily and make an immediate positive impact on the level of distracted driving in our company. Yes, it is not perfect, but it does solve the problem at a reasonable cost.
PROSMakes a definite, immediate impact on distracted driving.
CONSSome bugs, inconsistencies, but still effective.
Reason for choosing LifeSaver
Was afraid the other products were too hard to use, used too much device battery.
Damon
Oil & Energy, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
A Good Distracted Driving Awareness and Tracking Application with Great Customization
We are pleased with LifeSaver and the layer of distracted driving awareness it provides our organization.
PROSWe implemented LifeSaver over a year ago for our organization of nearly 400 employees driving on company business. At first there was push back from the employees, but once managers saw the power of LifeSaver, they were in! Our managers like knowing what their employees are doing with company issued cell phones and the customizable reports give valuable information.
CONSLifeSaver will challenge older IPhone operating software.
Marty
Oil & Energy, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Improve fleet safe driving habits without costly investment
Configuration and deployment is a snap. Add location, add driver, send SMS to enroll the device. Done. Reports are clean, and can be scheduled. Easy to remove, or update driver info as needed. Development team continues to add features.
CONSHonestly, there is a learning curve, as with any software. The best advice I can offer is to use it, learn it, and everything makes sense.
Greg
Construction, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
It's in the name
The app does what it's supposed to do. I keeps me from texting and driving.
PROSEasy to operate portal and the app is simple.
CONSWe had issues with employees getting off on the public version of the app. This was partially our fault in the rollout though.
Reason for choosing LifeSaver
No hardware or installation involved.
Bethany
Utilities, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed February 2020
Helpful but could be better
I feel like it is making our drivers safer on the road, gives us a general idea of where the vehicles are but it would be better if it tracked in real time.
PROSI like that it keeps the drivers from using their phones when they are driving.
CONSDoes not track the drivers in real time.
Reason for choosing LifeSaver
Insurance discount.
Vendor Response
Hi Bethany, Thank you for writing us a review. We appreciate your honest feedback. Our solution is a software only approach to prevention of distracted driving. Though we are not a telematics solution that tracks driver locations, we strive to continuously add value to our customers via new features. In fact, we have an exciting update we're releasing very soon that will allow reporting on speeding violations. We hope this will be valuable to you as another way to make sure your drivers are staying safe on the road! - Dan Vega Director of Customer Support and Success LifeSaver Mobile
Replied March 2020
Lisa
Retail, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Highly recommend
The setup went great and I have had nothing but good things to say about the support.
PROSI like the fact that I can see where the drivers are but also that I don't have to check it every day. The alerts are sent to our managers to address with our drivers but I can look at them as well.
CONSIt works great. There has been some issues with it notifying our techs that they need to keep their eyes on the road.
Alan
Real Estate, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed February 2020
Not very accurate, a pain for our drivers
It helps remind you to stay off your phone
CONS-inaccurate -movement recognition is terrible -instills less trust amongst employees -features and settings we changed did not work
Vendor Response
Hi Alan, My name is Dan Vega and I am the Director of Customer Support and Success at Lifesaver. I am sorry that you're experience with LifeSaver has not been the best. As your auto insurance carrier pays for our product on your behalf, and also requires you your group to use it, I understand that all of the functionality, features, and value may not have been explained to you properly. Our product does not have movement tracking capabilities as it is not a telematics solution. Rather, our product is a cell phone blocking solution that prevents use of the phone while driving. I will be following up with you personally to help with any questions about features you may have and to provide further information on the product functionality. I would appreciate the opportunity to hear your feedback so that we can address your concerns and make sure you are able to use our solution effectively. - Dan Vega Director of Customer Support and Success LifeSaver Mobile
Replied March 2020
David
Food & Beverages, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2020
How easy can it get
Changing our employees behavior and making them aware of their bad behaviors
PROSThe ease of use and the support that we needed
CONSNone, it was exactly what we were looking for.
Reason for choosing LifeSaver
N/A
Reasons for switching to LifeSaver
It made sense. We were looking for a better and easier solution
Christy
Construction, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Lifesaver Mobile
It’s been a good experience so far. Will likely continue to use.
PROSIt easy to install. Easy to use. And makes driving for our company so much safer. Great product! Will likely continue to use.
CONSWell I just started using it. So I’m not sure yet on a con. I’m hoping there won’t be one. Because as of right now we are enjoying the product.