All RSA Archer Suite Reviews
1-13 of 13 Reviews
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Elif
Verified reviewer
Banking, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Archer Grc relationship awesome
We are so happy this product. We close a lot og findings belong it risk management and vendor risk management. We advice all other company this product.
PROSWe use rsa acher since 2013 in our banking. We yse 9 modules and we serup relationship all record a lot og application. Reporting feature is so good.finaly we can see one record how much related other of application record. This is so good for auditing process.And we closed a lot of findings.
CONSMaybe would be better sowtware application feature . İ would to see a bit code partition but all sowtware process only created field logic.
Reason for choosing RSA Archer Suite
No we dont change ant other product
Anonymous
10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Great functionalities but need more work on the presentation
Overall, RSA Archer is a good tool for a large enterprise functionality-wise. It is flexible and can be customized to suit business needs. It is a good investment if you don't want to have a large team to develop inbuilt tools for various needs.
PROSRSA Archer is a great tool for findings management, security assessments and overall Governance. I like the dashboard functionality and the reports where I can customize enterprise finding. As with security assessments, it can be customized to have an assessment module and perform tasks like mailing and alerting with ease. Overall its a very useful tool and its ability to be customised to suit the enterprise needs gives it an edge.
CONSRSA Archer feels a bit clumsy and less appealing. The user experience is not up to the mark. The look and feel of the website are out of date. The keyword search functionality of the tool needs improvement too.
Ashleigh
Banking, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed June 2023
Bare-Bones GRC Tool
We have since migrated off of RSA Archer due to the limited functionality and inability to automate a lot of processes.
PROSProduct is fairly straightforward/easy to use
CONSIt's a very archaic tool compared to other products; little to no automation capability.
Sebnem
Financial Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Grc experience
We easily manage our risk management and business continuity procedures on it. The other modules also easy to use. Reporting module should be developed.
PROSWe adopted all modules easily. We use 9 modules on the application. Risk management module is the best.
CONSEverything is well but the only thing is hard to use is reporting module. Our clients complain about reporting module.
Jessica
Computer Networking, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2021
RSA
This is great for security, and two step verification.
CONSI honestly dont think i have a con for this software.
Cheryl
Retail, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
FUNCTIONALITY
3
Reviewed November 2019
Archer is a decent solution, but not ideal
I like that I can save my reports and modify them easily to get the desired results.
CONSThere are way too many screens. A new user can get lost and would need a lot of help in navigating this tool.
john
Information Services, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed January 2020
very poorly written
no longer have to use spreadsheets
PROSIt does everything required, however it is extremely difficult to use based on what you see on the screen. I'm quite sure none of the developers speak English.
CONSmenus and field labels are awful and in many cases make no sense. I don't own the contract so Archer will not speak to me about defects. ****Keep in mind that you will have to do extra documentation if you want end users to be able to use this tool. I use the horse with blinders principle- I follow only custom instructions provided by my management, if I try to use the tool based on help, instructions, and field labels I will fail because most of it is gibberish.
Sara
Food & Beverages, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2019
Excellent Tool for GRC Professionals
Archer allows you to visually set up your compliance framework - from Enterprise Policy, supporting guidelines, processes, SOPs, and process maps to the categorization of related risk events and near misses related.
CONSIt was a bit tedious to create an environment where one group could not view details of another groups data. For example, HR Compliance risk event investigation documents often contained an employees NPPI, such as pay or health data, that other compliance teams in the organization should not have had access to. Creating this barrier to full access was challenging.
Anonymous
51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2021
Keep your infrastructure compliant and up to date
we used it to keep track of all our IT infrastructure was in compliance and no non-compliant product was being used and if there was any, then alerts and reports were generated for them on a daily, weekly, monthly and quarterly basis as per management's request.
CONSrequires more interactive UI to provide a better user experience.
Ryan
Verified reviewer
Hospital & Health Care, 5,001-10,000 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2021
Good tool for securing assets
Simple to use Readily available Cheap Very secure Gives peace of mind as assets are extremely safe
CONSCan be a bit complicated to use at first but eventually gets easier to use
Bojan
Verified reviewer
Outsourcing/Offshoring, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed March 2019
It's OK but not great
At the Insurance company I work we run the full version of Archer with the various modules - compliance, audit, risk, governance - the system it's quite Ok, for it functionalities and it is constantly being updated and developed for our needs.
CONSThe software can be quite slow at times and not always intuitive or user friendly. Takes a bit of time to get used using it.
Erica
Insurance, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2021
Working remotely
Easy to use to securely log in to work remotely.
CONSI wish this could automatically detect when I am on an outside nextwork
Tim
Insurance, 10,000+ employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Archer - Ease of Use
Overall I have been extremely pleased with our transition to Archer. The reporting functions are incredible.
PROSArcher is a relatively new tool for my company. I have found that the tool is extremely easy to learn how to use. That allows me to focus on more important jobs and hit the ground running with the new implementation of Archer utilization.
CONSAt first the overall layout of the tool confused me a bit. But after two different times of using the tool I was extremely comfortable with effectively utilizing Archer.