Tandem Software vs Fraud.net

RATING:

4.8

(59)

Tandem Software has 59 reviews and a rating of 4.78 / 5 stars vs Fraud.net which has 17 reviews and a rating of 4.82 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (59)
4.8 (17)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
December 11, 2023
May 1, 2024
Pros/Cons
  • Pros

  • We utilize most of the Tandem software modules. All modules are very feature rich, yet very similar user interface makes learning new features or modules seamless.
  • The software is very comprehensive and modules are interfaced as a cross reference. In addition our auditors and regulators love it.
  • Cons

  • My least favorite aspect of the software is the INABILITY to unlink the modules.
  • So many options available. From BCP to Risk Analysis.
Read all user reviews
  • Pros

  • I think it's good that this tool can display all the information for evaluating a case on one page (all information!).
  • The product was pretty easy to use and the training period was minimal. I liked being able to see so much info about a single transaction while keeping my company's data organized.
  • Cons

  • The program is capable of detecting fraud but can be a learning curve for setting up.
  • At the moment we have the problem that Fraud.net matchs the Device ID sometimes with orders which are obviously not connected to the actual one.
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Pricing Range
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$
$
$
$
$
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2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos