All Zip Reviews
1-12 of 12 Reviews
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Jennifer
Verified reviewer
Marketing and Advertising, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Do you want to manage purchases/cost? Start here!
It's been a great tool, especially being new to procurement. I have seen what no procurement process can do, not only first hand but done research into how companies manage procurement. If they would invest in visualization, managing purchases rather than not having budget, after spending, companies would be more profitable, and retain employees.
PROSWhile I am fairly new to Procurement, I am not new to using tools/software. It is an easy tool to learn/keeps your purchases flowing with visibility across the purchase. You can taper the workflow easily if/when there is change in the organization/types of purchases. The support team is amazing, they do not delay if you have any issues. More importantly, they welcome feedback on improvements and implement them.
CONSThey have a few bugs here/there (nothing that stops the flow). Limited reporting and would like more information on CSV files.
Danielle
Health, Wellness and Fitness, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Zip is a Game Changer!
Zip has been a great tool and resource for our company. The customer support team has been very responsive and helpful every step of the way from implementation, to go-live, and sustainment. Their Admin training is helpful in ensuring companies are equipped with the right knowledge to maintain the system on their own.
PROSZip is easy to configure and customize conditions that fit your company needs. The workflow visibility is very helpful so everyone can see status of a request and what steps are remaining. Zip also makes vendor onboarding easy and has helped transform this manual process into a seamless electronic experience for our supply base.
CONSDownloading invoice data is helpful, however Zip does not have the ability to pre-set report conditions for recurring data review. They have this feature on the request side, and I would love for this expanded capability to be available on the invoice side as well.
Reason for choosing Zip
Zip was the better value and offered better customization to fit my company needs.
Francene
Verified reviewer
Computer Software, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Zip makes my Procurement life hassle-free
It benefits our Procurement Team by saving time and streamlining processes. Overall my experience with Zip has been positive and less stressful.
PROSIt's user-friendly interface, simplicity in data collection and efficiency in streamlining various processes related to procurement or form submissions.
CONSThe potential limitations in handling complex procurement needs and issues related to customization options or integrations.
Reasons for switching to Zip
Coupa is primarily a comprehensive spend management platform where as Zip Intake focuses on streamlined data collection and form submissions. Hence, making procurement life easier.
Anonymous
1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
ZIP (Procurement and Accounts payablet)
The best thing about ZIP is that it synchronizes with Netsuite and helps us automate the creation of purchase orders and the onboarding of new vendors in Netsuite. It has been great from a workflow perspective and allows you to create your own workflow and procurement threshold for internal approvals. So far, I have no complaints about anything and the support has been excellent in case we need any custom changes.
CONSI don't have any particular complaints, but I would like to provide some feedback that could be considered for the development of new features. Specifically, I would suggest incorporating artificial intelligence to help suggest information for renewals and recommend GL codes for purchase orders based on previous coding.g (only if possible).
Karen
Marketing and Advertising, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Easy & Effective
The support team is amazing and super responsive. The product/engineering team takes all requests into consideration and the tool has improved drastically from 2yrs ago when we started.
PROSThe tool is easy to manage and set up and more importantly modify workflows on the fly. It offers all of the main features any procurement management tool offers. Internal adoption was simple and the visual representation of where a request is at improved the internal understand of procurement.
CONSThe reporting functionality is the area the tools needs improvement.
Reasons for switching to Zip
Zip focused on procurement while at the time DocuSign CLM did not
Chanie
Computer Software, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Best procurement tool, easiest setup
The product gives visibility to our users and everyone involved in the procurement process, allowing procurement to focus on adding value vs pushing paper.
CONSZip is so customizable that whenever we saw something we didn't like, the Zip team helped us solution. Their product team pushes out improvements weekly.
Reason for choosing Zip
Faster setup, more modern functionality.
Reasons for switching to Zip
Zip provides a full solution for the procurement process. Airbase provides accounting approval and was more suitable for smaller companies.
Anonymous
1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Zip is a great solution for vendor approvals with a great user experience
My experience with Zip has been very positive. It solves a real problem around vendor approvals and compliance for me and my team.
PROSAbsolutely the user experience is far superior than that of any other enterprise software I’ve ever seen, especially in procurement. And the no-code configuration of Zip.
CONSI wish Zip had more GRC integrations supported and more flexible reporting capabilities, but I know the team there is working on it.
Reason for choosing Zip
Mostly because it had more features and flexibility we were looking for in our ideal set up.
Vendor Response
Thank you for your review!
Replied May 2021
Anonymous
201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
We route our upstream procurement processes through Zip.
I love working with Zip. The team is extremely responsive to my needs, and the solution is easily configurable by my team without much help/IT assistance.
PROSI love Zips slack integration and UI. I also love the flexibility of the workflow solution.
CONSThere aren’t enough contingent worker and invoicing capabilities.
Reasons for switching to Zip
Zip is much more flexible and has more integrations.
Vendor Response
Thank you for the review!
Replied June 2021
Paul Erik
Verified reviewer
Financial Services, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2023
Making things easy with ZIP
I use ZIP for procure to pay process. Use of ZIP will start from onboarding vendors up to payable processing. 1. ZIP helped us to eliminate manual processes such as uploading vendor invoices. It was able to pick up all the vendor invoices in our designated email. 2. ZIP also aide us in eliminating the manual process in our endorsement for approval and to treasury. Through ZIP, there is an automated notification for the users and approvers through email and slack.
PROS1. Integration with accounting system, specifically Netsuite. 2. All-in-one platform where you can onboard, process, and pay 3. ZIP is very user-friendly
CONSAs a user from asian country, I think the only dislike with ZIP is the availability of their admins and/or customer support since they're based in western countries.
Dane
Verified reviewer
Computer Games, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Great Agile Procurement Platform
Great platform that has helped with spend visibility and procurement approvals
PROSEasy to use, Clear UI, easy implementation
CONSToo focused on the US market and not other regions
Md Mohiminur
Marketing and Advertising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Falling love to working with Zip
Very easy to use and helpful for orders placement. User-friendly platform in the market.
PROSLove the flexibility of super workflow solution.
CONSAll are okay. Till using We have nothing to complain about zip.
Carey Beth
Verified reviewer
Marketing and Advertising, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Zip is a one stop shop for all approvals
We’ve had a great experience with Zip. The solution was implemented and running in a month. Zip’s customer service has been outstanding, we meet consistently and they are available for collaboration anytime. Zip has been very receptive and fast with product feedback, they are always available when we need them to fix anything for us!
PROS-Zip’s UI/UX is intuitive, clean, easy. Think the opposite of old ERP system. -It’s a no-code configuration, declarative design, highly configurable
CONSI’m sure Zip is working on it, but: --More documentation --More options for notification configuration --More reporting functionality. The data is there and downloadable to a csv file but would love in platform configurable dashboards
Vendor Response
Thank you for your review!
Replied August 2021