All EcoOnline eCompliance Reviews
1-25 of 38 Reviews
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An
Renewables & Environment, 201 - 500 employees
Used unspecified
OVERALL RATING:
4
Reviewed December 2021
Alcumus eCompliance User Review
Khurram
Verified reviewer
Higher Education, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2018
Hazard Assessment Module on e-Compliance
I am working a Lab Safety Coordinator, at the University of Alberta, where one of my prime responsibilities is to create a database of HAs of all the labs of the department, and this software has really made the work easy
PROSThis software interface combines several aspects of conducting a formal hazard assessment creating an ease of usability and provides a very good platform to combine those
CONSSometimes, it is difficult to maintain a database of self-defined hazards, and controls, which makes it time-consuming to add those individually to other HAs, if being conducted. This applies to the case where a database of new hazard assessments is being made, otherwise, it is easy to maintain the HAs
Stewart
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2021
Love The Software - But it can do better in "total" incident and subcontractor management
Ease of use, easy to train new employees and subcontractors (end users on) the app. Continues to evolve, year over year with new features. Customer support and product team are VERY helpful and seek feedback from users / clients
CONSIncident management is very linear and doesnt allow for total life cycle tracking of events. Similar sytems offer claims tracking, correspondence, costs, etc. Basic an entire incident life cycle management. With eC, it basically ends with the form. More comprehensive workflows, notifications and review processes, including adding reference documents, key contact and distributions, meeting minute tracking for meeting with claims specialists, etc. would make for a more robust system. Similar to above, the total software package is geared towards a "one business" use. IF looking to be a well rounded system, integration of subcontractor management, should be considered, including how subs can access and participate in different "sites" programs. Logic / Workflows and form features. eC would benefit from building our more comprehensive form features that include review workflows (that arent linear) and allowing for images being embedded. Similarly, selections within the forms should drive new questions (i.e. there could be different pathways when clicking answer A vs. B) End user development: overall, the web browser works well, however, forms should be viewed the same as the app. it would be beneficial to be able to expand / collapse forms in web view to avoid endless scrolling. More focus needs to be put into the app as well. End users are 80% (or more) working off the app vs. web (in my experience), they need more at their finger tips, to promote participation
Reason for choosing EcoOnline eCompliance
overall easy adoption for the end user, knowledge of what the system can and cannot do, and price
Anonymous
51-200 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2022
only ok, not thrilled
sales staff great, but really disappointed with software. they resisted giving me a trial and now i know why.
PROStheir sales staff was supportive and understanding. they were very good sales technique.
CONSThere are a ton of basic features I'm so disappointed it didn't have. The tables that give you a list of incidents doesn't show employee name and you can't add it --its not customizable. Employee profile is not customizable for which fields it shows and it doesn't have capability to add. Employee profile that had address and other info osha 301 form needs and workers comp claims have no way to include. OSHA forms were not able to be generated.
Reason for choosing EcoOnline eCompliance
it seemed more customizable than the others, and their sales staff seemed like they would be supportive with the safety challenges we had. it was mid-range in cost. a lot less expensive than intelex. seemed better in their talking. in fact it isn't as customizable as I need.
David
Government Administration, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed January 2020
Hazard/Incident Trending and Training
Very impressed with the updates provided since it was first launched and looking forward to the new modules being implemented in the feature such as the asset management module.
PROSThis software is great when it comes to training certificates and the modularity to develop incident forms in multi formats is feature-rich. Easy to use and understand really helped with bringing many employees onboard
CONSA few things that would be improved to bring this software to the next decade, (I understand there are traces) would be a competency tracking program that differs from the normal training certificates. There are different expiry dates refresher vs expiry dates. A JSA section would also help other than just a risk assessment module.
Reason for choosing EcoOnline eCompliance
Easy of use, modular and the ability to customize your forms and tracking training. With the potential of having a one-stop-shop with SDS, document management, risk assessment, inspections etc.. Focusing on a one-stop-shop for all HSE information.
Reasons for switching to EcoOnline eCompliance
Easy of use, fewer bugs better tracking of incidents and training records.
Reshma
Utilities, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2019
My Ecompliance Feedback
Overall very happy with my Ecompliance experience, we get great service from our account manager. He assists us promptly and provides great support. I like that there are new elearning modules added, that we get specific requests developed for us.
PROSI like that ECompliance is very easy to use and navigate, I have been using H&S Software or systems for over 5 years , and this is probably the simplest to use. its mobile functionality and app is excellent, and simple to use. I like that i can very easily update and edit templates, and track training. i really enjoy the elearning modules that i use for the company.
CONSmy least liked feature is probably the safety intelligence,Reports and Dashboards. i would like that functionality to be made easier. i would like my graphs to be easier to populate than they currently are.
Reason for choosing EcoOnline eCompliance
the price, the value for money, the good support. the ease of use. it served our needs and purpose.
Hannah
Environmental Services, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
eCompliance Integration
eCompliance has allowed our employees access. Access to information, resources, and bringing safety to the frontline employees instead of just being championed by the Safety Manager. The integration was seamless. I was skeptical about having to complete the training virtually, this was pre-COVID, and I was concerned with how well I'd be able to learn the system before ruling it out to my team but the process couldn't have been easier. The implementation team at eCompliance was incredibly patient, helpful, and followed up with me to ensure the integration was again as seamless as possible.
PROSThis product is easy to use, and I'm not saying "easy" to be generic. I mean easy. I mean my computer illiterate Manager can access, use, and find information easy. This software is made for any & all technological levels of people to use with ease because at the end of the day who is going to use a software that is bulky, clunky, & not user friendly? No one. And when you invest a lot of money and time in a program to be functional for your organization, you want that system to be, well...easy. Also, there's an app, need I say more?
CONSThere might be a way to fix this on the user end that I have just not figured out yet but for the incident report listing, I'd like to be able to view the list by an employee column associated with the incident rather than just the date submitted because it's much quicker to find the incident.
Reason for choosing EcoOnline eCompliance
It included several functions that I needed it for at the same cost where I wasn't "nickeled & dimed" for every additional add-on feature for an additional cost. It included incident management, training, action items, inspections, and again, an app that could be accessed anywhere anytime because I have multiple locations and shifts to cover. The price was more than I wanted to spend on a system but at the end of the day investing in this product has helped our efficiency in reporting and tracking our incidents and concerns in one complete system.
Carmen
Real Estate, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
High-quality platform
great, user friendly and easy to use
PROSclarity of features, easy to access, well presented
CONScustomized features based on the industry
Vendor Response
Thank you Carmen. We appreciate you sharing your experience with EcoOnline eCompliance, and how easy it's been for you to use and access the features. We're always looking for customers to share their experience in how they're using the product for their industry (or for us to learn how we could support it being even more effective for you) - your CSM can put you in touch with the right team members. We look forward to continuing to support your safety program. ~ Natalie Gregg, VP Customer Operations
Replied July 2023
Chardonae
Construction, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Great field/office Safety Inspection Software
Overall, we (as a company) have been quite satisfied with this software. We have various 3 delegations and multiple sites within our company; this software has enabled us to limit user access to specific sites/delegations while at the same time allowing our admins/directors to access all site inspections.
PROSI like being able to perform Safety Inspections with this software on the mobile phone and I love the offline feature where we can do inspections with low connectivity status.
CONSThe only issue that we have had with this software is that we are unable to use our own established scoring system (we use a 4.0 average scale).
Vendor Response
Thank you so much for sharing your feedback and review. We just won a national safety Readers' Choice award for mobile app, and are thrilled to see you love it too. We're confident you'll continue to see benefit from the product & tools, but reach out to your Customer Success Manager any time if there's more we can do.
Replied September 2023
jody
Paper & Forest Products, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
ecompliance review
this product is very user friendly for all using
CONSthere have no cons to this product used by the company i work for
Vendor Response
We greatly appreciate your feedback and the time you've taken to share your experience with us! We are thrilled to hear that you had a positive experience with our eCompliance solution. Our team is dedicated to providing the highest quality solutions and support, and your review validates our commitment. We strive to create a safe and compliant working environment for our clients, and it's rewarding to know that our efforts have had a positive impact on your business. We value your trust and are continuously working to improve and deliver even better results.
Replied November 2023
Zdenko
Telecommunications, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Zdenko
Overall is good application
PROSfeatures on apps and link with addresses
CONSDaily app availability, work, day, mionths, yeara
Vendor Response
Thanks Zdekno! We're so glad you love EcoOnline's eCompliance.
Replied September 2023
Melanie
Environmental Services, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2023
EcoOnline eCompliance Review
Our experience has been good so far. We wanted to stop having to enter our incidents manually into an excel spreadsheet to get trending information and real-time incident numbers. I really like the functionality of the Safety Intelligence Module and look forward to creating personalized dashboards for our senior management team.
PROSThe software is very easy to use and I like the accessibility in the field with the mobile application.I really like the SMART forms functionality, especially for some of our longer incident forms.
CONSI would like to see some additional workflow functionality with the incident notifications. For example, if an incident was serious, I would like the site senior manager to get notified. if it was less serious, then only our Health and Safety team could be notified of the incident, etc. I would like to see two-way sync for forms between the desktop version and the mobile version of the software.
Reason for choosing EcoOnline eCompliance
Because of the safety intelligence module.
Vendor Response
Thank you so much for your feedback. We're thrilled that you're using and seeing value in the SMART forms and the Safety Intelligence module. I've shared your feedback about the additional functionality you'd like to see with the product leadership. If you'd like to discuss that more, please let your CSM know. We'd love to have you talk to the product team. Please reach out any time if there's more that we can do to ensure you have an outstanding experience with EcoOnline eCompliance.
Replied May 2023
Lila
Construction, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed November 2021
Great field reporting tool
Benefits have been our internal re-assessment of internal forms. Ease of changing forms is useful.
PROSLike best the ease with which simplistic short forms can be filled out by field personnel, to the result of over 20,000 in less than a year.
CONSAdding one word to a field name (from "Project/Customer" "Project/Customer Mandatory) CREATED AN ENTIRELY NEW FIELD and skewed every aspect of our SYSTEM prompting hundreds of calls regarding bad information that once opened, was fine, but were told that this is how the software is to function. Watching our forms be revised, revised and then revised again to suit users. All of our forms had to be re-worded to accommodate this software not having logic already, which I believe is being changed now. Personnel can be duplicated with first and last name matching exactly with no warning whatsoever, which has turned out to be alarming. Reporting is only 20% to fulfilling our needs 12 months in. Scoring on forms is not straightforward, but is helpful and will be better utilized going forward.
Reasons for switching to EcoOnline eCompliance
Cost went up making further use prohibitive.
Rachel
Oil & Energy, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2023
My thoughts
That everyone is properly filling out the forms for fuel mixes, overfills, drive aways. That when an on site accident happens, that people are actually filling out the reports. OHC meetings are taking place in our locations and we aren't just saying they are. This is great as well because now we have a digital record of everything, we aren't trying to keep track of papers. Things get lost or thrown out by accident.
PROSEveryone has access to it, we are advance into the digital age, its easy to navigate, less paper work, it involves everyone and gives them something to be responsible for
CONSNothing anymore, obviously it was an adjustment period. Where we had to train everyone how the app worked and getting everyone on board with it and then just remembering this is apart of the daily routine. Also my inbox is constantly full of notifications from it. But, that also reminded me to check the logs as well.
Vendor Response
Thank you for your feedback Rachel! We love that EcoOnline eCompliance is helping with employee participation and improving your record keeping. And while all adjustment periods are challenging to new systems and processes, I'm happy to hear that our onboarding team as well as your internal team were able to work together to get everyone on-board. Please make sure to share your safety wins with us. We love to celebrate with our customers. ~Neil Gillman, Director, Customer Success
Replied May 2023
Charlotte
Retail, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Great Product!
This product is very beneficial when it comes to going paperless. Documentation is so easy to find now. Also engagement for safety programs from staff has increased
PROSThe product is very user friendly and easy to implement with your team. Support is fantastic - ready and available anytime help is needed.
CONSWhen using the mobile app, limited access to certain items.
Vendor Response
Thank you so much for your feedback. I'm thrilled to hear that the support team has been able to help you so effectively. It's important to us that we are able to provide outstanding service to our customers, and are proud to say that this team has been able to maintain a 98% satisfaction score. And our favourite thing to hear is that staff participation rate has increased. That is the foundation of why we've built EcoOnline eCompliance the way we have - to make it easy to drive engagement. We have built the mobile app to be purposeful for quick actions and to make it easy to use for front-line workers. If there's something we're missing that's a barrier for you, we do continue to add new features to our mobile app, so please continue to share your requests for enhancements via your Customer Success Manager. Thank you for your ongoing support of EcoOnline. We look forward to continuing to be your partner in safety.
Replied May 2023
Jenny
Government Administration, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
eCompliance Review
Easy to use...very intuitive. One stop solution for entire Health and Safety Management System. Roll out was very easy...onboarding of all staff was very quick.
CONSHazard Assessment needs to follow OHS and business standards. They need a signature and approval process. Also need a vendor or subcontractor area where again it could follow a business process (similar to documents). The training module should just be standard issue when you purchase the software. It is very expensive add on when we already pay ALLOT for the software.
Reason for choosing EcoOnline eCompliance
Both mobile and desktop as well as offline capabilities.
An
Renewables & Environment, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2022
eCompliance outlook
Comprehensive Risk assessment tool and mobile app
CONSReporting and data analysis: it was too complicate to setup a report.
Vendor Response
Thank you so much for your review and feedback. We'd love to help you get the most out of your reporting. Safety Intelligence for eCompliance simplifies reporting and dashboards. Please reach out to your CSM to learn more, or visit us at: https://www.ecompliance.com/safety-intelligence/
Replied May 2023
Andre
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed April 2018
somewhat user friendly
i enjoy having access to all required information at the same place, instead of opening several tracker or spreadsheets to gather information.
CONSthe creation of forms can be very difficult to simulate the paper version. it feels rudimentary and more options to format to what company requires. Also it would be very helpful when accessing an employee, all there data could be filtered to create reports based on required information, such as how many non-compliance for PPE incident has employee received within the last 6 months.
Marty
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2020
Excellent software to manage COR
We needed to get COR and this software was invaluable in helping us get it
PROSExcellent filling system of safety documents. Great software to do hazard assessments . Excellent training record keeping. Great way to keep track of action items
CONSConstant email alerts to follow through on action items can get stressfull
Ben
Construction, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed May 2023
E-Compliance review
Inspections are easy to manage and submit
CONSDocuments could be easier to navigate. Have folders?
Vendor Response
Thanks so much for your review Ben. We're so glad to hear that you find it easy to use. Our goal when we designed it was for it to be simple to use and customize. I've shared your note about adding folders with the product team. Thank you for being a loyal EcoOnline eCompliance user. ~ Natalie Gregg, VP Customer Operations
Replied May 2023
Sharon
Environmental Services, 5,001-10,000 employees
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
ECO Online
Very impactful to the company and inform others of the service.
CONSNone at this time very user friendly for me to communicate.
Vendor Response
Thank you so much for using EcoOnline eCompliance. I'm thrilled the free trial was such a good experience for you. We love that we can offer that as a way for businesses to truly understand how the product can help them and their organizations better manage their safety programs. It's great to hear about the impact EcoOnline eCompliance had on your business. We look forward to partnering with you for years to come. ~Natalie Gregg, VP Customer Operations
Replied May 2023
Lauren
Construction, 11-50 employees
Used less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed September 2020
Too Expensive!
The value other H&S platforms provide exceeds what eCompliance was able to do for us.
PROSThe best feature about eCompliance were the action items and notifications provided when a failed item on a safety report required attention.
CONSCustomizing forms was an expensive and drawn out process. Their customer service was not always helpful when trying to work out bugs in the program. Overall we thought it was too expensive for what we were able to get elsewhere.
Reason for choosing EcoOnline eCompliance
We ended up moving to SiteDocs, which we find a much better platform to manage our Occupational Health & Safety Program and COR.
Quinlin
Automotive, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Initial Review
overall a great experience
PROSSimple and Easy to use all around. I would recommend thi to others.
CONSClosed Captioning is hard to find, sometimes the videos are hard to hear.
Vendor Response
Thank you for your feedback Quinlin. We're so happy to hear that you're finding EcoOnline eCompliance easy to use. The product was designed to be simple to use and easy to customize to your organizations needs. And we appreciate the feedback on the closed captioning and video volume and have shared that with our product team. We look forward to continue being a partner in your safety program.
Replied May 2023
Rylee
Health, Wellness and Fitness, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed July 2023
A Very Useful Tool
My overall experience with eCompliance has been a breeze.
PROSThis application is extremely easy to use and understand.
CONSI think it could be easier to attach completed certificates.
Vendor Response
Thank you Rylee. We're thrilled to hear you're finding EcoOnline eCompliance easy to use. That's our goal with the product - to make it easy to use so participation is high (and people are safer at work!). I've shared your feedback on completed certificates with the product team. We appreciate you sharing your thoughts! We look forward to continuing to be your safety partner.
Replied July 2023
Robert
Construction, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2023
review
I have never used this kind of software. It was easy to navigate, understand, and thorough...
PROSI have never used this kind of software. It was easy to navigate, understand, and thorough.
CONSI have never used this kind of software. It was easy to navigate, understand, and thorough.
Vendor Response
Thanks Robert! I'm thrilled to hear that despite not having used H&S software before you found eCompliance easy to use. As you continue to use and love this product, we look forward to you recommending it to peers in the industry.
Replied October 2023