We were sad that our account rep was switched though.

I love being able to filter all different kinds of work orders, add comments, and run reports for anything I need.

Sometimes the system lags when jumping from page to page.

It's very easy to use and gives you the ability to make any request you may need.

It is important to be an innovative company that is always taking advantage of the latest trends in technology.

Everything I need to do is accessible and easy to understand. The inclusion of a mobile app makes making reservations and submitting requests all the more convenient.

This year I'm having trouble even getting anyone to respond to my emails about our current issue (no guest arrival notifications for OVER 1 MONTH).

Most questions are resolved by a live person immediately. They are always willing and flexible to listen and look for a work around if the system can't currently do what we are asking for.

Once we had it set up - it has been a huge time saver for our management team. Customer Service has been outstanding as well.

As a company we believe Building Engines is an excellent tool to improve efficiency and transparency when it comes to showing tenants how productive we are.

Here's the problem: Customer service and care is greatly lacking. Every year at some point I stop receiving guest arrival notifications.

Once your request has been assigned there are no updates in-between when you submitted the request and when the contractor shows up.

Sometimes it can be a bit glitchy, but that is probably user error. I really don't have much to say that would be a negative.

We have been using this system throughout our portfolio for almost 8 years now. Their support staff has changed, but is always available and helpful with any questions/concerns we might experience.

It’s a great place for tenants to place work orders and make reservations for amenities, as well as for management to track leases, insurance, billing and correspond with tenants.

The ease of submitting work orders is great, and our building has set it up with a comprehensive category list.

User friendly operations, easy to follow instructions and access to needed information. Friendly professional deployment staff.

The software is customizable and does work well for certain applications. Our use case scenario is a HR and Safety management system.

The ITRAK team have been great to work with, [SENSITIVE CONTENT] are very quick to respond and help resolve questions on the software.

I find it easy to use and also easy to train the supervisors on the system. Also using feedback from the supervisors, the ITRAK team has been very helpful in teaching our team to customize our forms.

This allows us to cross reference old and new incidents with past and present patrons as well as notice trends and events that might warrant further investigation.

Several limitations with this software exist. It is not able to integrate with many ERP systems and the interface is not very aesthetically pleasing.

Coming from an outdated system IView is like a breath of fresh air in this technological world.

We use this for surveillance and security and I love how customizable it seems to be. Its pretty easy to use and set up (which is awesome to explain to our non tech people).

Great experience, it is the easiest was to track and report safety concerns at the office.

There are so many features that it is hard to just jump in and start using this software right away.

All in all this system is a step towards keeping our customers, assets, and employees safer.

US Dollar

As commercial real estate’s most innovative and powerful building operations platform, Prism by Building Engines transforms building operations for the most successful CRE properties. From work orders to space management, only Prism has the breadth of capabilities needed to elevate every aspect of building operations.

Our secure, enterprise-class platform scales to fit your needs – from a simple module for one building to massive, ever-evolving portfolios. Prism gives you the flexibility to choose the solutions that align with your properties’ greatest priorities.

LongDescription

For Property Managers

Barcoding/RFID

Portfolio Management

Commercial Property Management

Scheduling

Technician Management

Mobile Access

Vendor Management

Maintenance Management

Tenant Tracking

Preventive Maintenance

Service History

Insurance Management

Asset Tracking

Inspection Management

Work Order Management

Billing & Invoicing

Tenant Portal

Website Management

Reporting/Analytics

Commercial Properties

Lease Management

Third Party Integrations

Maintenance Scheduling

Inventory Management

Real Time Data

Equipment Maintenance

Real Time Reporting

Predictive Maintenance

Purchase Order Management

Work Order Creation

Mobile Alerts

Property Management

Access Controls/Permissions

Activity Tracking

Service Request Management

Equipment Management

Real Time Monitoring

Task Scheduling

Reservations Management

Approval Process Control

Procurement Management

Communication Management

Recurring Appointments

Registration Management

Resource Management

Job Management

Pre-Registration

Room Booking

Barcode Recognition

Offline Access

Inventory Optimization

Resource Allocation & Planning

Assessment Management

Multi-Location

Floor Plans & Maps

Self Check-in/Check-out

Badge Management

Configurable Workflow

Bills of Material

For Retail

Cost Tracking

Fixed Asset Management

Property Database

Inventory Tracking

Guest Check-in/Check-out

Compliance Management

Historical Reporting

Labor Cost Reporting

Accident Investigation

Role-Based Permissions

Real Time Notifications

Space Reservation

Workflow Management

Real Time Updates

Alerts/Notifications

Reporting & Statistics

Reminders

Visitor Tracking

Authentication

Automated Scheduling

Visitor Management

Job Scheduling

Multi-Facility

Accounting Integration

Incident Reporting

Multi-Language

For Mechanical Equipment

Asset Lifecycle Management

Facility Scheduling

Equipment Tracking

Incident Management

Job Tracking

Location Tracking

For Offices

Calibration Management

For Commercial Real Estate

Facility Asset Management

Guest Tracking

Visit http://www.buildingengines.com/pricing to request Pricing Info

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Prism

In Person

Live Online

Webinars

Documentation

ITRAK 365 is a cloud-based, ISO-compliant environmental, health and safety (EHS) solution catering to industries such as mining, forestry, oil and gas, waste management and manufacturing. Key include custom workflow creation, incident management, hazard identification, onsite inspection tools and notifications.


ITRAK 365 lets managers share electronic forms with field workers, who can upload photos and record witness statements in real time. Custom workflows enable users to notify individuals and teams in real time and provide a time-stamped audit trail of user activity. ITRAK 365 offers various reporting options that can help users identify trends and analyze information.


Additionally, users can track training schedules, workflows, delays and costs.The solution can be integrated with Microsoft Dynamics 365 and Microsoft Azure.


ITRAK 365 is available on a monthly subscription basis and offers customer support via phone, email and online inquiry form. The solution also offers native mobile applications for iOS and Android.



Real Time Analytics

Tank Inventory

Training Record Management

ISO Standards Management

Customizable Reports

OSHA Recordkeeping

Real-Time Monitoring

Risk Assessment

Complaint Management

Risk Analysis

Sustainability Management

Customizable Fields

Waste Management

Template Management

Data Import/Export

Air Emissions Management

Risk Management

Audit Trail

Training Management

Occupational Health Management

Real-Time Notifications

Real-Time Updates

Document Coding & Control

Defect Tracking

Activity Dashboard

Data Visualization

Industrial Safety Management

Water Management

Audit Management

Supplier Quality Control

Monitoring

Feedback Management

Asbestos Management

Customizable Forms

Hazardous Materials Management

Corrective and Preventive Actions (CAPA)

Action Management

Document Management

Emissions Inventory

Compliance Tracking

Please contact the ITRAK 365 team at NeoSystems for pricing details.
Take the free trial on Microsoft AppSource 
https://appsource.microsoft.com/en-us/product/dynamics-365/neosystems.itrak

Prism vs ITRAK 365

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons