This is a package aimed at construction professionals and provides a thorough means of managing multiple projects across multiple people and teams including architects, designers, and subcontractors. It is a significant investment not a simple free app, and needs to be approached as such. The implementation is pretty straightforward and the customer support excellent.here remain some annoying features, but the support team are responsive and it is clear that significant investment if still being made into improving the software.

Much better than the competition at managing a range of projects across the things you need in construction - RFI,s , punch/snag list (we use this for internal "to do" items) and critically the main contract variations- this is a bit clunky but REALLY effective when you get the hang of it - meetings recording is again a trifle clunky but very effective so I forgive it For the first time in 15 years I have proper oversight across all projects (typically around 40-60) and can manage the progress of each from my iPad wherever I am. Site logging app very powerful Clients love the visibility Document handling with version control is brilliant

The only really annoying feature is that the company level information (ie visibility across projects, personal "open items" lists and financials) is only available on the browser version not the app. The directory and permissions systems are well intentioned but actually you have to subvert them a bit as to do anything useful people really need full admin rights (even to add a contact to a directory- if this is to be used as the main shared company contacts directory we need everyone to be able to do that). I am happy to give my people that, but I can imagine a lot of companies where you don't want all your staff to have access to budgets and financials. It is expensive- we think it a great investment at this time, but it is nonetheless expensive. if you are looking for a cheap app this is not the one for you. The us-centric language and set up is a minor irritation- the partial attempt at making it Anglophile (changing a few of the function names) is actually worse than useless as the changes just confuse people- the training videos refer to the US terms for things and you can get used to pretty fast, but then they are not called that on your screen. I would love to be able to customise some of the standard PDF outputs Drawings handling a bit clunky, particularly markups- brilliant idea and conception but difficult to use as you can't undo markups once you have done them which makes people risk averse in case they cock it up- I am confident this will improve

So far, my overall experience with Procore has been positive. I am the main Procore Company Administrator here, and I've been learning the program mostly on a live project, so that part has been stressful, but that is the nature of the beast at times. I have been learning and using Procore at a crazy speed now for approximately 6 months, and I can see that the software will have a positive impact and greatly increase not only efficiency but communications across all projects with correct and proper implementation. This implementation includes integration with other programs to complete the "tech stack" as well, such as ERP Integration (Sage/Foundation/Other Construction Accounting Software), DocuSign, etc.

Procore will allow all of the projects managed within our company to be managed in a single, universal format which will significantly increase efficiency. Procore also directly connects our office and field teams, including our subcontractors and vendors. Procore offers a lot of training to help get started, and the 24/7 chat support is helpful.

The cost is a big concern, but you don't buy a backhoe to let it sit and not dig holes. Don't spend the money on something like Procore and make its use "voluntary" within your company. Make its implementation throughout your company a critical item. Select your Company Administrators wisely and give them time to learn and properly set up the software to meet your company's needs. Develop standard operating procedures to help your team members understand how to use the software in line with your company's requirements. Procore isn't one of those things where you can just swipe the card and tell everyone to use it.

The project management tools do allow for strong collaboration on issues and to have a lot of the pieces of a construction project in one place. Perhaps if Procore would have had a more flexible subscription option, and allow for use of the PM tools without paying for the tools we couldn't implement, we would have wanted to continue our subscription longer.

Strong Project Management capability including Contact Management per job, Submittal & RFIs workflows and approvals with ease of communication on mobile devises. Also, syncing with Microsoft Project schedules is a time-saver, and allows views for updated project schedules in calendars. On a customer support level, I did find the live chat very helpful as well as all the Procore tutorials on the various features. I also greatly valued how documents could be uploaded and the system would recognize the drawing page references and label accordingly when saving.

Insufficient as a sole source for accounting services, and does not support information transfers in/out of QuickBooks desktop versions (even with support of Procore connectors). Therefore, accounting team needs to duplicate efforts and manually update prime contracts. Additionally, the accounting module does not really communicate with the project management module so challenged to know as a team what stage project is in, and no easy way to get budget forecasts. Also, navigation around the program was not very logical and user-friendly for many staff members. Lastly, when we experienced a big hurdle with the accounting features, it took months to speak to a support representative who could talk through the issues. Perhaps if Procore would have had a more flexible subscription option, and allow for use of the PM tools without paying for the tools we couldn't implement, we would have wanted to continue our subscription longer.

Saved alot of time with “paperwork “ being able to store info

Certain subjects would get mixed up with wording of materials

Overall, I'm lukewarm to the idea of using Procore, but when a contractor offers a credit to the Owner to use their already established program versus setting up the project in a different software package it's hard to argue with that benefit. I still do not use Procore for field reports and punch lists as I think there is other software out there better suited for those applications.

Admittedly, I fought the use of Procore by my firm for a while. As it became a more prevalent tool used by contractors on my projects on a regular basis I was more or less forced to learn how to use it. In the end, I'm moderately satisfied with the functions that I'm most concerned about as an architect such as tracking RFI's and submittals, creating custom logs and tracking field issues. The bulk of the set up work was performed by the general contractors in each instance as they are using the software for accounting purposes as well. The ability to track drawing changes and updates is also very handy.

While I am still happy to use this software to make the contractor's life easier, it is still a bit cumbersome. The ability to apply multiple sorting fields to RFI's and submittals is a nice feature, but cumbersome to load on the webpage. At times it seems that there are perhaps too many options, especially when trying to create something simple such as a "Open RFI" template to use for meetings. And speaking of meetings, the meeting minute layout within the program is, to put it mildly, garbage. The software is clearly written with the contractor in mind, as if the CA process on the design team side is almost an afterthought. On my most recent project, I had to work with the GC and Procore in order to have the proper RFI and submittal routing established so items don't sit in limbo and become late.

Procore is my favorite software to use in construction. It eliminates the need for many other systems that help organize and process submittals and RFI's. It is user friendly on for the GC, subcontractor, owner, architect and engineer.

Procore does it all! Submittals, RFI's, Schedules, Commitments, Change orders. I highly recommend all construction trades use this for ease on their projects. This software does the work of many softwares and eliminates the need for multiple emails.

They need to work on integrating existing accounting software's. Many contractors using this system are also using their own accounting system so it is dual entry.

The cost has been high, but overall the product is serving us well and they continue to work to improve the software. They seem to care about what things need to be fixed to improve the software and will allow beta groups of exiting customers. We have had a positive experience.

Procore was able to integrate with our accounting software (SAGE 300) to help reduce duplicate entry. Procore has a very good user interface and has been adopted well including in the field. Procore continues to improve the software and integrations to increase the value and usability.

The cost is higher than we would like. Some of the tools are not fully connected to SAGE yet, so the features are not quite as useful. For example subcontractor invoicing is still being connected.

Procore has given us so many tools at every level in order to organize and track our projects. This is so important for every project and helps everyone stay on the same page.

I loved how robust Procore was. It had so many features that allowed you to organize and track just about every aspect of every project, no matter how big or small. They have wonderful training videos on how to work each program and how to navigate the platform. I also liked that you could invite your subcontractors to collaborate with you inside of Procore at no additional cost to them. Overall, a really great software program.

I felt that integration with Quickbooks was a very lengthy process. We had to do several test runs, upload thousands of codes into our system and we were constantly having issues with our server firewall blocking access to the ERP syncing. It was not just an issue in the beginning, but an ongoing issue.

Procore is a powerful program with so many different applications to apply to help track financials and project documents all in one location.

We can track / store information about our projects in one location.

Sometimes the training videos options / commands are exactly worded the same when doing an actual task.

Financially we've improved as the system guides us towards making more efficient decisions and cut unnecessary costs and expenditure

Great software it is user friendly and allows me to catch up with my backlog in time, its fast its efficient , it is just perfect I love it.

At times the system has glitches either than that everything is great

Overall their customer support team has been great helping us in training and getting up to speed with implementation and helping with custom solutions tailored to our unique business needs.

Procore is arguable the top document and project management solution in the market. Great cross platform functionality and top customer service.

A lot to be desired in their bidding/estimating functionality, but they are active in releasing updates and improved functionality so I hope this gets better over time.

Procore has provided us with great flexibility in managing the project, and we have eliminated many of the mistakes that we were making previously when preparing the various submission tables in the project. With Procore, you can, with simple steps, filter Shop drawings Logs or RFI's Logs, for example, and know the status of the topic that Looking for it and following it up with other members by sending them notifications. Indeed, it simplifies many procedures and keeps all tasks and project activities under constant follow-up.

What I like most about Procore is the perfect organization that it provides for all documents, reports, and communications of project members on the cloud, which enables all team members and stakeholders to be kept up-to-date and informed of everything that is going on with the project. I appreciate how providing all project management tools in one place simplifies the procedures and saves a lot of time, as most of the outstanding issues are resolved directly, as all concerned will have knowledge of the matter and will communicate with each other to implement the appropriate solution. I love the reports that are prepared by Procore, as they cover all project management functions and show in a modern format that includes graphs and tables the general status of the project's business and completion percentages and also cover all financial aspects and much more. I appreciate that Procore acts as a database that includes all project correspondence, drawings, reports and material delivery requests, and through several logs that show the dates of submission and response, you can know the status of each request or scheme with ease.

Procore is ideal for contracting projects, and I don't think there are any negative things or technical problems, as it is connected to the cloud and has an amazing interface, it depends only on the work team and their cooperation by taking advantage of all the wonderful tools available in Procore.

Procore is extremely easy to use and learn. The online training videos are brief and well organized to teach what you need to know. We were able to very quickly ramp up our project and start using Procore for our project team and found most of our subcontractors were also interested in seeing Procore in action. Any interactions I have had with customer support or their designers has always been extremely helpful. It's always great to get a call request from the designers related to a suggested change that you put in wanting to make sure that what they are looking to do will meet your expectations or at least how they can better meet your expectations. I love signing into Procore and having the popups telling me what new changes they have implemented overnight, shows they are always growing and improving their product to better meet the needs of their clients.

Very easy to use and set up the preferences. Document uploads are simple drag and drop functions in most areas. Creating user access templates and controlling or restricting access to certain areas of the platform is very easy. Individuals at all levels throughout the process are fairly easily able to understand what they need to do as it is very intuitive.

The user access setting need to be customizable at a lower level of detail, I would have rated five stars for Features & Functionality if it weren't for this. I find myself having to give people within the group full Administrative rights to tools in order for them to do what should be a task available at a lower level without full rights to change setup of the tool. If you aren't doing the same or extremely similar projects each and every time, there needs to be a Corporate level for reporting purposes and what they now have as "Company" level would be more the project level for those projects that are almost identical and/or being performed by the same project group. Changes made to the company level affect all the projects underneath that company and many settings are only at the Company level so if your projects aren't VERY similar to each other this may not work out well. In our case, Procore has managed a work around for this but it causes many of the executive dashboard functions to not work right. Limited customization but with a little ingenuity you can figure out ways to make things work.

The most essential aspect of Procore is that it provided us with an integrated system and procedures that allow us to ensure that all duties, as well as the process of issuing reports and other papers, are completed correctly. It also allowed us to keep track of all documents and reports, as well as their status, to minimize delays in their distribution or disruptions on the job site.

I appreciate the fact that Procore is one of the best cloud-based construction project management platforms, as its capabilities are tremendous in organizing all functions, storing project data, and providing collaborative capabilities to all project stakeholders, allowing them to track all project details with pinpoint accuracy. I appreciate how easily I can track any task and know its status and details, as well as how easily I can request a report or work delivery from subcontractors. It's nice to have all of the tools we need for reporting and monitoring subcontractor performance in one location, and I particularly appreciate how all project documents are preserved in a specific order so that we can keep track of their progress and easily return to them when needed.

It takes a lot of effort to use it effectively, and I don't think we'll be able to produce positive outcomes unless we thoroughly train the team and other project partners on how to use all of the tools and collaborate with them. It's worth noting that Procore offers customer assistance and integrated training sessions that help us learn how all of the tools work and how to utilize them effectively.

There are numerous things I like about Procore. What I like best about Procore would be that it is a great organizational tool. It helps streamline every day tasks, whether it be sending submittals to be approved or simply keeping track of time spent on site. The fact that it helps so much with time management (which is key for project planning) is a crucial aspect of the software which makes me really enjoy it. It makes life easier by keeping record of just about every aspect of a project. It's extremely helpful that Procore keeps track of emails for you in regards to things like submittals. This makes it so there is no confusion about whether or not an email was actually sent or received. The software also allows construction documents to get approved in a more time efficient manner. I love that the architect, or whomever is the approver, can do so online via a credible software instead of just word of mouth, or in an email. It is much more legitimate. In terms of the vendor, they have been great. Their customer service is outstanding. They are readily available to help no matter what time of day it is - which is wonderful. They also provide many tutorials and seminars to help get a deeper understanding of the software and all that it does. Every time I have contacted customer service they have been quick and to the point. I really appreciate this because when I am at work, my time is even more valuable and I have a sense of urgency with everything I do. Being in the construction industry there are always crucial deadlines that are important to make. I don't have time to sit and chat with customer service for hours as they ask me annoying protocol questions that jump around the initial question that I have. So Procore has really been great with that.

Some of the layout is bothersome. For example, the project directory. The project directory would be better for close out documents if it was organized in a different way. I would love to see procore organize it by division. The software is also rather costly. It is a big expense, though I have found it to be worthwhile.

Overall Procore has helped with tracking and organizing our various projects, especially as our company continues to grow. We are using the basic tools in Procore, but I look forward to figuring out more ways to improve our productivity and organization as we continue to use the product.

The software integrates with other software that we have already been using. It helps us keep everything we need in one place and makes it easy to track project progress and subcontractor progress. Our team is also spread out between the office and field with projects all over Southern California and it allows our office team members and project managers to all be on the same page no matter where they are working.

There are some technical issues that we have experiences with payments accidentally syncing twice. It would be nice if we could manually adjust the PCO and PCCO numbers in case of error to make sure everything matches up, as well as being able to approve the status of PCOs or invoices even if there is another PCO or invoice that is approved after the one that needs adjustment. It would be great if the commitments were separated by the different Prime Contracts they belong to, similar to how the client invoices are organized, instead of having all of the commitments lumped together. Also having to manually set up new billing periods for every project is a little tedious and it would be nice if new billing periods could be created the first day of the new billing period automatically.

I am not sure if this is taking place yet, but universities and trade schools that offer construction management degrees and certifications should absolutely be introducing project management software as part of the curriculum.

Cloud-based. Great customer support. Willing to do the work and research it takes to develop the tools needed in the field.

There is soooo much to learn. There is a rather long learning curve, if you've never used programs like this. The thing that would be most helpful to me is if there were not just a video, but an interactive tutorial for the tools procore offers. It would be much easier to learn them if we had to "practice" using them without the risk of screwing up our project or making a bunch of entries that we have to back out because we did it wrong. That is what keeps most of us from utilitizing ProCore to it's full potential. It would also be awesome if we could EASILY see who can see the information being input in to ProCore. I know we set up permissions, but if you have more than a couple of Admins, like we do, those permissions might get changed. It would be nice if we could click on the "configurations" or "settings" in a certain tab and just see a list of people that have access to the tab. Last thing... dammit, we need to be able to set up meeting templates. Our basic template for Owner/Architect meetings, Project Kick off Meeting, and weekly sub meetings NEVER CHANGES. We need meeting templates that can be set up at the company level and added to each project, just like inspections.

This has solved out issue of blueprint and submittal management, along with procurement and safety meetings. It has centralized our managing of jobs and made our work more efficient and measurable

Procore has all the tools we need to manage our jobs in one place. There are so many features and tools to fit your exact needs for construction management.

There is a bit of a learning curve for the app for installers in the field, that took some training however, it was nothing that hindered our production and progress.

I like the auditable features that allow companies to ensure they are protected. The continual refinement of existing tools and development of new tools is unparalleled. The customer support and service is excellent. The mobile apps are efficient, intuitive and easy to learn for people that may not be computer savvy. The addition of Procore sync is awesome and makes working exclusively in Procore easy and second nature.

I don't like that some of the tools aren't as feature-rich as others. It is almost like they have been left on the back burner. The reporting tool needs updates to allow users to pull from the whole spectrum of information that exists in Procore. Some of the tools are cumbersome to work in, but I know they are constantly trying to improve the user experience and software functionality. The inability to determine how Procore emails display in a recipients inbox is detrimental to working with government clients. The need to be able to send emails as plain text emails is critical as government employees are not able to receive HTML emails. This requires us to do more work that and take unnecessary steps in order to work with that client. It also means our company cannot work solely within Procore we have to leave the program after exporting whatever we are working on to then send to the client.

We have been using Procore for over two years, to manage small renovation projects for multiple university projects. We typically have 30 active projects running concurrently, in all phases of construction. With multiple clients (departments), designers, subcontractors, and vendors, it was important to have a construction information management system that was easy to learn and use for many people, without having to pay a seat license for each user. We don't use all of the modules, but the drawing management, submittal, and RFI modules are real time savers. We have also found that Procore makes it very easy to extract and archive project data upon completion of a job.

Very intuitive interface, plus exceptional tech support via "chat." Very good mobile app allows the architect to answer RFIs right from a cell phone, as easy as responding to an email. This helps gets questions answered quickly. Also, easy to keep up to speed on multiple projects concurrently with dashboards. The automatic e-mail reminders on overdue items help keep the entire team on track.

The meeting minutes tool is not as intuitive as the rest of the modules, and takes a bit of practice to get used to. Very good documentation once you get through the learning curve.

Overall, I have very little to complain about with Procore. Their customer service is top notch and they're providing a top of the class service!

There is so much to like about Procore. Some of the best things are: their support team, continuous improvement, mobile functionality, and integrations with other software. They have account champions that are required to have quarterly meetings with clients. This pushes us to continue to find new ways to use Procore. There are so many facets that we, as a company, are not used to being included with a project management solution. So it's good to have someone on the inside that will give us honest feedback, run trainings for us as needed, and connect us to the right people to learn more about Procore.

The continuous improvement can change things that people are used to for a while and thus change best practices without communicating sometimes. It's also very expensive compared to previous legacy project management software. This is to be expected because there's so much more to it than previously.

Overall experience has been fantastic, whenever I need anything all I have to do is pick up the phone or send a quick email and they promptly respond.

I love the ease of use, simple design and ability to have everything in one location. No one comes close to the customer support they provide. We will never go back to any other PM software again.

The only con I see is Procore being more tailored for General Contractors, I would like them to offer more tools for sub-contractors as we are unable to ultilize most of the system.

Overall, Procore is a great tool for use during the contract administration. The punchlist tools are some of the best in the industry and they are continually pushing to make their services and overall tool better and better.

I like how clean and clear the information is presented visually on the screen. It works well on mobile devices. There seems to be excellent customer support helping the customers use it to the fullest of its abilities.

The inability for reviewers to save working files of shop drawings in a reviewer/user only location prior to submitting / uploading the official review/response. Also, I wish the reviewer could upload and utilize custom proprietary shop stamps so reviews can be done completely online.

My organization uses this app for document control (RFI, Submittals, Drawings, Meeting Minutes) as well as Safety and Quality. The interface is very intuitive and requires only a few minutes to become proficient - it is light years beyond its competitors. Procore has done a great job capturing the many facets of a construction project and created tools to manage those tasks all under one roof. Not only are the tools available but they are linked together behind-the-scenes to allow the users to chase down open items effortlessly.

Intuitive and clean interface that can be viewed on a number of platforms (Chrome, Explorer, Edge, Fire Fox, Safari, and possibly others). The landing screen within each project gives a visual indication and within 10 seconds the user can gain an understanding of how the project is progressing. The ability to link documents to the drawings and have that information immediately available is an invaluable feature. Our teams no longer have to go back to the job trailer to look up an RFI or Submittall document in the filing cabinet. We have only been using it for 4 months and it is quickly gaining traction among our group and subcontractors.

Some of the workflows just aren't set up for larger companies. Currently the RFI and Submittals, while they route through many of the same people, do not have the same workflow in Procore. Submittal workflow can be adjusted by the creator of the submittal whereas RFI's can only be assigned to one person. Sounds reasonable, however, submittals can be forwarded to other design personnel for review but the RFI's do not have the same flexibility. Importing into Procore is hit or miss. Some modules have an import option, some don't, some require the user to email the support team and have them perform the import on their behalf. It's up to the users to figure out which is which. Email is limited to only those users that are registered in Procore, meaning, I cannot email an RFI to anyone that does not have a registered email address with Procore. That limits my ability to collaborate with a project team.

see above

Zero the old system worked just fine and I see no advantage

Maybe there is an advantage for a general contractor, but as a subcontractor this is the worst software to have once you know you are on the project and many other subs I speak to feel the same way Spam - far too many changes or site instructions are sent to me that don't even affect me. Why am I getting sent roofing, framing, drywall, mechanical, electrical changes when they have nothing to do with me. It takes up a lot of my valuable time when I am running 10 different jobs to get the Procore email, go to the website, view the document and find out it was a total waste of my time. My time is valuable and if I have to spend probably 20 hours on the last job reviewing worthless info, its a waste of my time As of 4 months ago I completed the contract, have been fully paid out including my holdback and I am STILL getting spammed with changes from Procore on that project. Anything from Procore now immediate goes into my spam folder Next time a general tells me they are using Procore I will be demanding an additional $3000 for my time to use this stupid software. Procore is a major step back in the construction industry!!!!!!!!!!!