They have been good to work with throughout,  great support.

They are far too slow in keeping up with customer needs eg 1. There is no waitlist.

The easy use front end for the Therapists, but the powerful tools in behind to help run the business successfully. The remote access was also key,  full access via Kitombaone make life simple.

We love how extensive the system is- we can run reports on every thing we need, plus more. The customer service is great- they always answer our calls or emails very quickly.

Our account person  is super helpful and friendly, we get great deal of support, it's just unfortunate that some of the functionality is lacking.

Kitomba has been great for my salon it helps keep everything on track and I am able to see what is going on at work even when I'm not there.

As always amazing support- Help Desk staff are fantastic. Easy to use many different functions.

It’s a great system , easy to use and the customer support is great.

Clients unable to leave a review. Cost of text messages is too high.

Easy to use and very innovative developers always looking at ways to improve the features. Helpdesk support is fantastic.

It’s super easy, convenient and quick to use and my staff have found it great to learn with.

In last few months of signing up for Kitomba it's been amazing.

Very easy to use and my staff all love and find it very easy to use would not use anything else.

The customer service has always been fantastic, always happy to guide me through any issues.

Lack of customer satisfation, and overly priced for the service.

The most disgusting way to treat small businesses.

Its ease of access means less downtime for therapists. Great reports which can be easily adapted to personal salon needs.

Does not allow you to delete names etc when you have gone wrong.

The worse company I ever dealt with there’s no communication, no support and just concerned of get my signature on their contract to lock me to their trap which what they did with me unfortunately.

I can always call Kitomba support to help guide me thru whatever it is I’m trying to do or searching for. The customer marketing tools are very good.

M pretty happy, it could be a little bit cheaper but the support is outstanding.

The new time sheet feature has been amazing it keeps my staff honest and saves a lot of time chasing them up to put in their hours.

The reporting is excellent and easy to use. It helps me measure my business KPI's on a daily basis.

Great overall experience- they take all feedback and often release new features due to popular demand. Constantly upgrading and improving their software.

The magic marketing is excellent and the customer service awesome.

Still getting clients complaining it’s not working.

Very disappointed 4 weeks till Christmas and this is happening for the price you pay.

The customer service and pricing...have used a few and this is by far the best in both avenues. The online booking feature is a favourite with our clients and is easy use for them.

So grateful for the price. I am starting a new business and need things to be affordable and easy to use.

The first week I used onsched i ended up firing one of our artists because he was stealing. Wouldn't have ever even known if it weren't for appointment booking software, who would have thunk.

My experience using OnSchedule has been quite exceptional. I needed some things with this software to be customized for my business, and the staff were so happy to help and went above and beyond.

The customer service was outstanding. Extremely helpful in getting me started and assisting me with setting up a schedule that will suit my new business.

I love that this software is very user friendly and easy to use.

Mitchell and John provided exceptional training and support. They were great to work with and I would definitely recommend this company.

The thing I like most about the software is how easy it is to use the features is what makes it so great.

Although change is always hard we are happy with onsched and glad we made the change.

The only con is the lack of HIPPA compliance, but it is only for medical and none of the competitors are hippa compliant either so I suppose it's neither here nor there.

Things are working well but we would love to have an app for mobiles as the phone is less easily maneuvered.

Only issue is sometimes appointments are not saved properly because of an error which states 'OFFLINE. Not sure what that means, but it doesn't happen often.

One other thing that was annoying was a little bug with uploading images. I'd always have to upload images twice for them to work.

The software is flexible and the pricing is adaptable.

High Quality Assistance Setting Up. Practical and Easy To Use Program...Great Price.

Simple but Effective with top notch customer service - Thanks again.

US Dollar

Kitomba Salon and Spa Software has everything you need to run a successful salon, spa or clinic. A continued focus on hair and beauty has driven the development of our industry-specific features and guided our commitment to offering free, unbeatable support.

Kitomba has all the basics you need to run your salon, spa or clinic combined with advanced features that will help you take your business to the next level. Kitomba features include an industry-focused appointment book, efficient point-of-sale, fully-featured online booking, marketing functionality, industry-leading reporting, effective stock management, digital forms, time clock and time sheets, customisable loyalty and waitlist.

We understand you don’t just work 9 to 5 Monday to Friday, so we don’t either. Our dedicated support team is available to help you 7 days a week including after hours and weekends. You’ll get the same free, unbeatable support whether you call, email or chat with us online.


LongDescription

Employee Management

Faculty/Staff Management

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Real-time Scheduling

Customizable Reports

Access Controls/Permissions

SMS Messaging

For Salons and Spas

Referral Tracking

Financial Management

Before & After Pictures

Order Management

Client Database

Group Scheduling

Confirmation/Reminders

Credit Card Processing

Consent Management

Wait List Management

Timesheet Management

Customer Database

Recurring Appointments

Gift Card Management

Payroll & Commissions

Calendar Management

Room Booking

Scheduling

Multi-Location

Treatment Packages

Booking Management

Email Marketing

Mobile Access

Online Payments

Sales Reports

Performance Metrics

Vendor Management

Training Management

Resource Scheduling

Marketing Automation

Email Reminders

Website Integration

Alerts/Notifications

Online Booking

SMS Marketing

Reporting & Statistics

Client Profiles

Reminders

Time & Expense Tracking

Automated Scheduling

Customizable Templates

Calendar Sync

Billing & Invoicing

Discount Management

Customizable Branding

Commission Management

Employee Scheduling

Payroll Management

Customizable Forms

Appointment Management

Client Management

Point of Sale (POS)

Purchasing & Receiving

Appointment Scheduling

Task Management

Inventory Management

Loyalty Program

For Medical Spas

Web browser (OS agnostic)

Windows 10

Email/Help Desk

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Kitomba Salon and Spa Software

In Person

Live Online

Webinars

Documentation

Videos

OnSched is a cloud-based scheduling application that allows users to book appointments online, automate marketing campaigns, capture and segment customer data and engage with customers by offering custom deals based on their usage.


Features include online appointment booking and rescheduling, SMS or email reminders and a dashboard for analytics and reporting. The product also offers automated marketing capabilities that include managing appointment wait lists, multiple resource logins and creating and configuring customizable deals.


OnSched's payment processing features include capturing a detailed audit trail of customers' payment histories and transactions. Loyalty programs can be created, with functionality for including recurring membership renewal payments.


OnSched also offers advanced reporting and analytics capabilities. This includes a suite of standard reports, email digests of daily activities and the ability to create custom visual reports. Other features include directory listings and platform management.


OnSched caters to professionals in the IT services, car rentals, massage, healthcare and consulting segments.



Kitomba Salon and Spa Software vs OnSched API

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