Our Fishing Tackle/Outdoor storefront started small (less than 1,500 different product SKU's). When we first launched, Talech served our needs well, and would have continued to serve our needs. However, our business grew and we now maintain 8,000+ product SKU's. Unfortunatly for our situation, Talech's inventory management systems didn't grow with our company's growth. Large reports are difficult to obtain, and when we require special reports, it can be challenging to acquire them. This software is great to use if you do not plan to continually carry large quantities of inventory (Under 2,000 SKU's). This is not a hard rule of course, just our experience with this software product.

Talech can easily tackle small-scale inventory management and POS needs. User-friendly, and is easy to train new staff members to operate proficiently in. Software interface is minimal and easy to navigate.

Inventory reports are difficult to customize, but can be done by calling/emailing Talech directly. Would like to see Talech improve in their report system with more features and user-customizable reports.

Has lots of options. I can manage employess with this.

It is not stable. Especially if I use this with 3~4stations , it is not working properly.

At first, we all loved our new Talech POS. It is very easy to use and train new hires on. Then all these updates rolled in and some of the features didn't work for us. First, employees were able to print out their daily time sheet that included their sales for the day. This was not a good thing for our company, because we work as a team and we have people on the sales floor making the sales and then people processing orders at the end of the day. Of course, processors would seem like they made the most money that day. I have tried to get this changed, but was told it couldn't happen in the near future, but it was noted. Then, we experienced some glitches in the discount button. last week, we tried to apply a 10% discount, and it would register as giving a discount in the $1000's. This was really frustrating and I haven't had a chance yet to call tech support. Shortly there after on a busy Thursday, we were unable to process credit cards because that option was down in the system. Luckily, we had an analog credit card machine that we were able to use. I tried calling tech support for 4 hours, and couldn't get through. We had to wait to process orders until the next day when the system was up and running again. Another thing we have issues with is finding tickets to reference an open order. Apparently, it purges from the system after 3 months and we have to call tech support to retrieve it. There are a few other issues that I have that I am unable to articulate right now, but that is the bulk of my frustration with the program. Please take these responses into consideration. Having my concerns addressed and fixed would be amazing as I love this program and I want it to succeed so that my business can succeed as well. Thank you for taking the time to read my review. Please contact me to discuss further.

That it is cloud based and we use apple ipads

It is glitchy at times, the time sheet with individual employee sales needs to go. Purging 3 month old tickets and we can't find them unless we call tech support.

I have used many different accounting systems with inventory. Overall this software shows real potential as an easy to setup and easy to use system.

This software is easy to setup and use. Customer support is great. I’ve only had to contact them a couple of times and the problems were fixed very quickly. The description field is large enough to allow a proper description of my products. The tags and categories give me breakdowns on the reports so I can determine what is selling and what not to purchase again. The markup field makes it easy for me to determine sale prices of my products. The inventory log helps me find a customer sale so I can do proper return prices for my customers.

I wish the tags were listed in alphabetical order. I wish the sales tickets were available for more than 2 months so I could do returns to credit cards instead of having to give my customers cash. When I have trouble with my internet connection and it get dropped after it hits the gateway, there is no way for me to determine that the charge went through. I’ve had at least a dozen instances of this happening. It then shows only 1 sale on my system and my customer has 2 charges on their credit card. I then have to credit the sale so it credits my customers card, and then I have to renter the sale as cash so I can balance inventory and sales amounts. I wish the sales tax list would indicate which tax code I have currently marked. I have never been able to get the jewelry labels to print.

We have loved Talech since we got it. It's got a lot of great features that other POS's don't have or utilize as well as Talech. Keeping with cash or orders is made simple, though my only real complaint is that as a video game store, we take in a lot of used items purchased from customers. When we pay out in cash, it's fine. Talech keeps up with that, but there isn't a really great way of doing it other than doing a transaction as "store credit", hitting the payment as other, and then refunding it to that customers account. Other than that major complaint, everything else has been pretty smooth other than the actual card swiper. I wouldn't recommend that to anyone. It frequently has problems, and can never really be relied on. It will only update during a transaction and I have had several occasions where that lasts up to 15 minutes with a then irate customer afterwards.

I love the ease of use, and how within minutes of using it, I already had the hang of it. There weren't any features that I wasn't made aware of by the software immediately, because it's all out in plain view rather than some backdoor menu. It's responsive and I love the fact I can keep up with my customers, and their data with it including sending out emails to them periodically.

I really hate during a transaction that if you accidentally add an item or have a customer remove one from their cart that you have to trash the entire order. That slows the process, and keeps the customer from having a smooth checkout process. Honestly, it feels like sometimes due to the credit card machine that we are known as those guys who might be having problems today. That sucks lol. That's almost been enough where I have wanted to switch because its not our POS software but just one we use.