DaySmart Appointments vs Neko

RATING:

4.1

(174)

DaySmart Appointments has 174 reviews and a rating of 4.1 / 5 stars vs Neko which has 14 reviews and a rating of 4.29 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (174)
4.3 (14)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
April 2, 2024
June 2, 2020
Pros/Cons
  • Pros

  • Great features such as rebook email but all require additional fees on top of monthly fees.
  • This program is excellent especially when you are dealing with more than one sales rep I need all the information to be shared.
  • Cons

  • Some features are hard to find. If someone did not receive training on the product they would not be able to figure out how to use it on their own.
  • I think the main downside is the pricing as it is a bit higher than its competitors. There are problems with calendar sync as well.
Read all user reviews
  • Pros

  • Absolute value for money, easy to operate with fantastic punctual support. Having used many other software systems in the past I highly recommend Neko for value for money.
  • Of recent, the information about Corona Virus and keeping up to date with the worlds changes through the challenges of operating a business. The online help chat with quick turn around response.
  • Cons

  • Consistently unhelpful, it’s a work it out yourself approach. So if you’re not tech savvy, expect to struggle.
  • I dont use these and do these functions manually to avoid a higher subscription.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos